Mathematics Questions Quality testing

·         Maintained a high profile in the professional and business communities.

·         Skilled in cold calling, consultative selling and partnering with others.

·         Preparing analysis reports for clients.

·         Working on Email campaign.

·         Coordinate efforts to improve the customer experience at the point of sale.

·         Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule.

·         Maintain strong relationships with key contacts in existing clients and develop new clients.

·         Liaise between the technical team and clients, as well as senior management and stakeholders.

·         Managing a team &Motivating team members to achieve sales target.

·         Negotiating contracts and making partnership with clients.

·         Working on campaign management and lead nurturing.

·         Develop incentive and marketing programs for customers

·         Oversee high volume pipeline management 

Assoc Ops Specialist

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Customer Services Analyst

Position Responsibilities :

Job Summary: We are seeking a dedicated and detail-oriented Customer Services Analyst to join our thriving Operations team. The successful candidate will be responsible for handling customer queries through various communication channels, managing support operational cases.

To understand, research, and apply system and data analysis skills to formulate solutions to requests for service and display outstanding customer service to our customers and Internal stakeholders.

Main Duties and Responsibilities:

1. Customer Calls:

• Handle incoming customer calls and queries through our Customer Support Centre.
• Provide accurate and timely information to customers regarding their inquiries.

1. Chat Functionality:

• Utilize our chat functionality to communicate effectively with customers.
• Resolve customer issues and provide support through live chat.

1. Support Operations Queue:

• Manage and work on cases from the Support Operations Queue.
• Service Requests to include customer Inquiries on self service access and functionality, applications password resets, customer account and contact data management and customer product download enablement
• Ensure all cases are resolved within a timely manner.

1. Ad-hoc Projects and Tasks:

• Participate in various ad-hoc projects and tasks as assigned.
• Collaborate with other team members to improve customer service processes and systems.

Qualifications :

Qualifications:

• Any Bachelor's Degree 
• At least 6 Months of experience in customer support and/or Handling Incoming calls. 
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using customer support software and chat tools.
• Previous experience in a customer service role is preferred.
• Sharepoint experience an advantage

Kindly Check the Roles and Responsibilities of US IT Recruiter

•            Responsible for handling IT requirements from US based clients(State clients/Federal clients)

•            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

•            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

•            Must be having capability to work with a team or individually.

•            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

•            Publish progress report to management every week.

About us: www.devcare.com

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift – Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provide in the company

Benefits

EPF

Placement Incentives

Profile : Backend Developer

Candidates from Tamil Nadu region only.

Immediate Joiners

Work from Home

Responsibilities:

• Node JS, MongoDB, React JS - Mandatory skills.
• Proficiency with Back-end development and scripting including: HTML, JavaScript, Jquery, JSON, CSS, AJAX, Nodejs
• Hands-on experience with web application architecture and relational database design
• Familiarity with the XAMP environment (Windows, Apache, MySQL, PHP)
• Experience building sites to function cross-platform and cross-browser
• Experience building database-driven applications and web sites
• Experience using PHP MVC frameworks required. Experience with Code Igniter is mandatory.
• Experience on Restful Api.

Desired Attributes:

• Node JS, MongoDB, React JS - Mandatory skills.
• Min. 2 years of software development experience or equivalent, including Object Oriented design and PHP Development.
• Software Technologies : PHP, Node Js
• Database : MySQL, MongoDB
• PHP Frameworks : Codeignator/Laravel/Yii/Cake PHP
• Nodejs Framework : Express/Hapi.js/Any Framworks
• Server : Basic Linux Commands
• Frontend Technologies : Jquery/Javascript, AJAX, HTML, CSS, Angular Js
• Other skills : REST API, Payment Gateway Integration, XML Web services, CURL

Preferred Qualifications:

· Bachelor's or Master's degree in Computer Science or related field

Interested candidates can apply ASAP or share their resumes at aditik at adcanopus.com.

• Bachelor/Master's in computer science or relevant fields
• 10+ years of Relevant Experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong Knowledge in RDBMS & NoSQL databases
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player

Job Description:

• Individual Contributor role reporting to Business Development Manager.
• Minimum 1 year of experience from B2B Presales/ Sales/ Business Development/ Customer Service with upselling involved.
• Communication should be above average in both Oral and written with emphasis on vocabulary.
• Should be from international focused companies/teams. Domestic also can be considered if communication is excellent.

            Involving Business Development activities for US market

• B2B sales experience (US Market)
• Build and maintain strong client relationships
• Lead Generation
• Cold calling
• Outbound sales experience
• Hard core sale
• Pre- sales / Online Marketing/ Email Marketing