Marketing and Sales Specialist

Job Title: Manager - HR Digital & Analytics

Location: Gurgaon

Experience: 6+ years

Industry: Retail / FMCG / E-commerce / Corporate

Job Summary:

We are seeking a highly skilled Manager - HR Digital & Analytics to drive HR technology initiatives, optimize HR systems, and leverage data analytics for strategic decision-making. The role will focus on digital transformation, HRIS management, workforce analytics, and automation to enhance efficiency and employee experience.

Key Responsibilities:

1. HR Digital Transformation & HRIS Management

• Implement and manage HR technology solutions (HRMS, HCM, ATS, LMS, etc.).
• Drive HR automation and digitalization to improve processes.
• Partner with IT & HR teams to ensure seamless system integration and upgrades.
• Manage employee self-service portals and optimize user experience.

2. HR Data Analytics & Reporting

• Design and implement HR dashboards, reports, and analytics for decision-making.
• Analyze key HR metrics such as attrition, retention, performance, and engagement trends.
• Support workforce planning with predictive analytics and data-driven insights.
• Ensure accuracy and compliance of HR data across systems.

3. Process Improvement & Automation

• Identify and implement AI, automation, and chatbot solutions for HR services.
• Optimize employee lifecycle processes (onboarding, performance management, payroll, etc.).
• Lead HR digital upskilling and training initiatives for teams.

4. Compliance & Data Security

• Ensure HR systems comply with GDPR, labor laws, and data privacy policies.
• Work closely with IT and Compliance teams to maintain data integrity and security.

5. Stakeholder Management

• Collaborate with HR, IT, Finance, and leadership teams for digital projects.
• Work with external vendors to evaluate and implement HR tech solutions.

Key Skills & Requirements:

• 5+ years of experience in HR Digital Transformation, HR Analytics, or HRIS.
• Strong understanding of HRMS (SAP SuccessFactors, Workday, Oracle, PeopleStrong, Darwinbox, etc.).
• Hands-on experience in HR data visualization (Power BI, Tableau, or Excel Advanced Analytics).
• Knowledge of automation tools (RPA, AI-based HR solutions, or chatbots).
• Strong analytical mindset with expertise in HR reporting and predictive analytics.
• Excellent communication and stakeholder management skills.

Qualifications:

• MBA / PG in HR, Analytics, or IT.
• Certifications in HR Analytics, HR Technology, or Data Science are a plus.

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O2 74 97 43

Website: www.glansolutions.com

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

Hands-on experience working in Java/JEE development involving implementation of Liferay tool, maintenance and support projects, Any experience triaging of issues in M&S project would be an advantage Liferay (7.0 and above, preferably 7.4), Java, JEE, Javascript, Spring, basic UI skills, basic DB/SQL knowledge.

About Our Client

It is a last-mile tech-logistics solution provider for intra-state deliveries based in Bangalore. It offers reliable, affordable, and professional services, structured to serve enterprises.

Our Client aggregates light commercial vehicles for urban logistics and has onboarded 55,000+ truckers on its platform across 14 cities. Our Client works across industry sectors like organized retail, FMCG and e-commerce, distribution and 3PL companies. Some of its clients include Amazon, Flipkart, Bisleri, Vishal Mega Mart, Future Supply Chain, Coca-Cola, Delhivery, and Udaan.

The company offers customized logistics solutions for clients, along with other value-added services such as screened drivers, audited and GPS-enabled vehicles, point-to-point billing, status updates, 24x7 service, and greater efficiency, all at transparent and economical pricing.

Our Client, as a brand, is known as one of the market leaders in the enterprise segment, and first movers to identify and empathize with the underserved urban trucker community, playing a huge role in making them a part of the mainstream economy. This series-B funded tech-logistics company aims to disrupt the primitive $35bn+ urban-logistics industry by leveraging technology and help enterprises to reach consumers faster.

Our Client is India's largest enterprise urban-logistics provider in India, with 55,000+ Light Commercial Vehicles on its platform.

Why Our Client?

- Switch career into internet startups.
- Work with fast-paced organizations.

What will I do?

 Develop new user-facing features·
 Build reusable code and libraries for future use·
 Ensure the technical feasibility of UI/UX designs·
 Optimize application for maximum speed and scalability·
 Assure that all user input is validated before submitting to back end·
 Collaborate with other team members and stakeholders.· 

What skills should I have?

 BTech, BE, BS degree in Computer Science, similar technical field of study or equivalent practical·
experience.
 3+ years·' experience in web and software development.
 Demonstrated knowledge of web technologies such as HTML5, CSS3, Javascript and AJAX/Fetch·
API.
 Demonstrated experience in React, React-Router, Redux, React-saga/Thunk.·
 Ability to work independently and multi-task effectively.·
 Flexible and willing to accept a change in priorities as necessary.·
 Strong attention to detail.·
 A good understanding of cross-browser compatibility issues and ways to work around them.·
 Proficient with code versioning tools, such as Git / Mercurial / SVN·
 A good understanding of SEO principles and ensuring that application will adhere to them.· 

Specify the duties and responsibilities:

• Generate new leads in innovative ways - via cold calls, field networking, online research or through leads from partners
• Conduct product demos regularly and customize product offering in partnership with the technical teams
• Ensure a healthy lead pipeline of prospective clients
• On-board new clients to ensure effective and efficient use of the Atom services
• Persuade potential leads about the benefits of Atom services
• Foster and develop long-term partnerships and relationships
• New merchant tie ups, Reseller DST tie ups

Required:

• Experience selling to businesses, specifically to SMEs, corporates, governments, schools, and colleges
• Experience across the sales cycle, from new lead generation to closing of the sale
• Very good at hunting.

Skills required:

• Good verbal and written communications skills
• Experience selling product that require push-sales with quick turnaround time
• Passionate about the latest and greatest technology

Mandatory Skills:

C#, dotnet core


Preferred Skills:
 Good communication skill is mandatory.
 Experience with Dot net with C#

• Measure impact and perform analysis to improve KPIs.