Marketing Head (CMO)

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

● Experience Level: Min 2+ years

● JavaScript/Typescript and React Native.

● Experience using technologies like React Native, Redux/MobX/Saga, TypeScript, modern CSS frameworks and webpack.

● Familiarity with native build tools, like XCode, Gradle {Android Studio, IntelliJ}

● RESTful API’s, basic HTTP knowledge, GET/POST.

● Good Communication Skills

About the Position:

The Professional Services Consultant (Developer/Team Lead) will be a technical leader accountable for gathering customer requirements, delivering best practice, and executing customer implementation projects while driving new revenue through identifying new opportunities and user adoption. The position also requires providing technical guidance and sharing best practices with the team.

Responsibilities:

• Lead and execute the technical implementation of projects to ensure successful customer deployment and adoption of Egnyte solutions
• Act as liaison between customers and internal teams such as Engineering, Product Management and Technical Support to solve technical problems and propose new feature development
• Engage multiple constituents at the customer organization – Business users and IT
• Ability to multi-task and manage multiple projects with strict deadlines
• Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).
• Reports to Professional Services Director

Qualifications:

• Strong software programming skills that cover four or more of the following areas:
• Experience with various Integrated Development environments (IDE)
• Experience with software repositories
• Programming experience (Python, Javascript, SQL, Bash, PowerShell preferred)
• Full stack web development and app integrations
• Desktop App Development
• Strong application development skills
• Use of SDK platform tools for API integration
• Prior experience developing and implementing Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment
• Strong experience in Customer Facing Implementation roles
• Excellent customer engagement, presentation, and communication skills
• Attention to detail and adapt to process in a quick changing environment
• Fluency of spoken and written command of English. Any other language is a plus.
• Experience with Governance and Life Sciences industry preferred
• Engagement with pre-sales activities, scoping requirements, Proof of Concept (POC) and product demos.
• Bachelor’s degree in Computer Science or related technical discipline preferred
• 8+ years of relevant technical function experience

Our Company

Tealbox.Digital is a Marketing-Technology company founded by IIT-Delhi alumni, focused on solving complex problems for businesses operating online. We leverage Paid Media to help clients all over the globe acquire new customers, retain existing ones and maximize customer lifetime value. We have been involved with several pre-sales startups that approached us with the intent to establish their proof of concept and we have enabled those businesses to grow from there to seven-figure turnovers. Our performances have impacted businesses so largely that we were able to set them up to raise capital from large investors. We currently operate in four continents and are growing steadily owing to the current need for businesses to go online and efficient performance marketing solutions to keep this channel sustainable. The businesses we largely work with are small-scale enterprises and startups and we are directly responsible for shaping how their business grows.

TealBox Digital is an Indian startup with a global outlook. We are an equal opportunity employer and are committed to creating exceptional employee experiences. We believe in empowering people by focusing on employee development and investing in continuous learning opportunities. We’re committed to helping people thrive professionally and personally.

Job Description

We are looking for curious individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and analytical thinkers. The ideal candidate will need to be able to effectively articulate insights and recommended actions.

In this role,

• You need to analyze and solve increasingly complex business problems.
• You will be working as a part of the Digital Marketing & Customer Analytics team which provides a set of processes that measure, manage and analyze marketing activities in order to provide actionable insights and recommendations to clients’ advertising campaigns to optimize ROI & performance efficiency in operations.
• You will have experience in transforming large amounts of diverse business data into valuable and meaningful information that can be used to support campaign-wise decision-making.
• Design and carry out high quality analysis in service of projects undertaken on behalf of clients and ensure the analysis is presented in a compelling way.
• You will have good written and oral communication skills in English language and the ability to transform data into actionable insights for an audience composed of digital experts, novices and beginners.
• Conceptualize and implement Paid Media strategies to acquire new customers and grow client businesses.
• Stay informed of the relevant industry, paid media, and paid media platform trends and best practices.
• The ideal candidate is someone who enjoys solving problems. They love taking on difficult challenges and finding creative solutions and does not get flustered easily.

Requirements

• Graduates with an aptitude to pick up new skills or 4-6 years’ experience in the marketing segment with a clear understanding of digital marketing or individuals with equivalent/relevant experience.
• Experience with FB Ads, Google Ads, Amazon Ads, Programmatic Buying and other allied tools such as Google Analytics, Google Tag Manager etc, is a plus but NOT mandatory.
• Strong presentation skills and ability to work with diverse stakeholders.
• Ability to analyze large data sets and use analytical skills to create easy-to-understand, actionable insights for business stakeholders.
• Intermediate knowledge/experience with Google Sheets, Google Slides, Google Data Studio, Python, etc.
• Strong math/analytical and quantitative skills.
• Strong problem-solving skills.
• Very strong oral and written communication skills.
• Intermediate knowledge/experience with relational databases and report development.
• Close attention to detail, accuracy, follow-through and excellent organizational skills.
• Proof of ability to take up responsibility and deliver on actions

What you need to have:

Are you looking to work in the ecommerce space? Read on to know more.

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

What you will do:

• Taking complete ownership for a portfolio of accounts
• Understanding the client and their business from a holistic perspective
• Strategizing and creating a robust plan of action/ roadmap for clients
• Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
• Tracking and driving the progress of various projects to ensure timely delivery
• Being responsible for all regular (and ad hoc) reporting and analysis
• Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance
• Being accountable for hitting goals and driving sustainable growth
• Preparing and presenting plans and results to the clients

• Minimum bachelors' degree in any field
• Strong analytical skills including Microsoft Excel
• Proactive, Team Player, requires good co-ordination and networking capabilities
• Good written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Outstanding client handling & communication skills both written & verbal

• Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users

• Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships 

• Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered

• Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform

• Envision and execute strategic partnerships e.g., industry associations, universities

• Managing own and team’s BD pipeline - tracking communications, success rates, etc.

• Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations