Senior Executive - Operations

Responsibilities:

· Prepare periodic reports, such as summaries and dashboards, for the senior management, that provide Revenue and Resource Utilization pipeline, and present current status on various dimensions such as project management, execution, quality of delivery, process compliance and project profitability.

· Executing various revenue and non-revenue related contracts, and renewing those well in time. Tracking actual v/s the targets on weekly basis, and preparing specific Project wise Profitability Reports.

· Provide inputs on revenue comparison and arriving at a benchmark.

· Report revenue leakage by tracking non-billed hours put in by the resources in each project.

· Reviewing the rates and renewing them based on the inputs received from the manager.

· Collaborate closely with auditors, internal engineering and functional teams to keep the organization ready for audits through proper planning, internal audits and keeping evidences ready, and finally getting the organization audited from external agencies.

· Drive status meeting with the relevant stakeholders, leaders and mangers to check the status of various goals and initiate action through right channel wherever it is needed.

· Participate in Project Retrospective Meetings and record action items, and ensure that they get closed in timely manner.

· Maintain up-to-date documents related to the tasks managed by self.

Essential Skills (Technical):

· Excellent written and oral communication skills.

· Hands on experience in creating procedural documents and reports.

· Sound knowledge of business operations such as revenue, profitability, utilization of resources.

· Exposure to working with Senior Management team, and understanding their vision as well as way of working.

· Hands on experience in tools, such as MS Excel, Power-point, MS Word, Google Sheets, Docs, and One Drive to create various reports, documents and presentations.

· Exposure to document management systems.

Essential Skills (Leadership):

· Self-motivated, and have ability to manage and motivate the teams.

· Ability to drive the function and achieve the goal.

· Sense of ownership.

· Flair for data collection, maintenance and ability to draw conclusions from a maze of data points, and present it in a right way.

· Drive the communication in a positive and result oriented way.

· Getting the support from people not directly reporting and resolving the conflicting goals in a professional way, and work as a mediator wherever required. Great interpersonal skills.

· An eagle’s eye for detail.

· Focus on organization, rather than on any individual, from goals and work perspective.