Marketing Automation Manager

Job Summary

We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. 

Job Responsibilities:

1. Take complete ownership of Project Execution (including P & L)
2. Take up existing projects and optimize them by closely working with the product team.
3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting.
4. Analyze training needs and provide training.
5. Collect feedback on a regular basis and resolve any issues.
6. Monitoring the team performance to achieve the KRA’s.
7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills.
8. Run the pilot of projects.
9. Suggest improvements in processes at every level in operations.
10. Set goals/KPIs/targets for the team members.

Desired Skills 

• 0-1 years of relevant experience in managing an operations team.
• Proven ability in driving tightly controlled operational metrics
• Strong process orientation & business acumen
• You should have good people management, team building and program management skills.
• Strongly inclined to do high-quality and impactful work in a dynamic and unstructured environment.
• Higher than normal sense of ownership with a clear bias for action.
• Relevant educational qualification.
• Must have impeccable verbal and written communication skills (Both English and Hindi).

Summary: 

You will play a crucial role in designing, implementing, and optimizing smart contracts and zero-knowledge proof (ZK) circuits using Solidity and Rust programming languages. You will work closely with our development team to build scalable and secure blockchain solutions that leverage zero-knowledge proofs for privacy and scalability enhancements. 

It is an amazing opportunity to work on cutting edge fintech Key 

Responsibilities:

• Design, develop, and deploy smart contracts on Ethereum and other blockchain platforms using Solidity. 
• Implement zero-knowledge proof circuits and protocols in Rust for privacy-preserving and scalable blockchain applications. 
• Collaborate with the research team to explore and implement cutting-edge cryptographic techniques for zero-knowledge proofs. 
• Optimize smart contracts and zero-knowledge proof circuits for performance, scalability, and security. 
• Conduct code reviews and provide constructive feedback to ensure the quality and robustness of the codebase. 
• Stay updated with the latest advancements in blockchain technology, zero-knowledge proofs, and decentralized finance (DeFi). 
• Work closely with cross-functional teams including software engineers, and product managers to deliver high-quality blockchain solutions. 
• Contribute to the development of technical documentation, including specifications, architecture diagrams, and developer guides.

#HiringAlert

We are looking " Oracle Forms & Reports Developer " for Reputed Client @ Permanent Role.

Work Experience: 8+ yrs.

Must Have Skills

1.Experience in Oracle Forms and Reports

2. Should be familiar with various triggers, events, canvas, master child forms, record groups, build-ins, properties etc., in Forms and reports.

3.Experience in SQL / PLSQL concepts

4. Experience in writing Procedure / Function / Packages Datatypes, Constraints, index

5.Experience in the user of Cursors / Collections / Exception handlingGood to Have Skills

1.Experience in production support and troubleshooting will be an added advantage.

2. Having exposure to JavaScript and ReactJS will be an added advantage.Key Responsibilities

1.Participate in meetings / discussions for business requirements.

2.Ensuring Documentation and on time delivery of the development works

3.Coordinate with business user for UAT support and resolutions

4.Provide weekly / monthly development and support status report.Professional Attributes

1.Should be able to work independently with minimal supervision.

2.Should be willing to work in EST timing based on project requirements.

3.Communication should be excellent as the position requires direct interaction with business users from the US.

Educational Qualification: B. E, B. TECH, master’s or Any graduation

Location : Chennai

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Full Stack Engineer Role

🏘 Why Propacity?

In a country like India where every Indian aspires to have a home which provides both emotional & financial stability. Typically, real estate brokers are responsible for closing transaction for buyers, and sellers. In fact, the data suggests > 90% transactions occur via 1.5 million real estate brokers.

Unfortunately, real estate brokers are having a painful time managing their business on their own. This is leading to awful customer experience for buyers, and sellers.

Propacity is creating a platform which empowers real estate brokers to create trustworthy experience for Indians customers looking to invest their life savings.

🏚 What does Propacity Platform do?

• Solve for lead generation, lead management, market insights, growth opportunities, and more
  
  
• The platform makes the broker more efficient, more data informed, increases his income, and enables him to engage better with customer.

💛  Team Propacity

Started in 2020, we are of one of India's fastest-growing PropTech startup. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to create trustworthy real estate experience for Indians investing their lifesavings in the real estate.

Currently, working with over 200+ real estate brokers in 20+ Indian Cities.

Our team is super passionate, customer obsessed and extremely supportive of each other.

🚀 Why join us?

As a Full Stack Founding Engineer, you will be responsible for the technical implementation of Propacity Platform with other A+ Engineers

We are redefining the real estate industry. It will be hard and there are a ton of challenges facing us. However, with the right mindset, strategy, and the world-class team that we’re building, we know we can push the world forward, and build the biggest business imaginable.

 👩🏽‍💻👨‍💻 YOUR ROLE 

• Develop code for the Propacity Platform
• Collaborate with the product & design team for making decisions based on your codebase expertise
• Own the development process from the architecture stage till the product is shipped
• Promote code quality, new technologies, and architectural design within the company
• Work and develop a team of engineers who can ship fast
• Have fun collaborating with your team, and communicate as much as you can

✅  Should Have Expertise:

• Experience: You have 3+ years of professional product development experience with MERN Stack :  building server applications in Node.js along with JS Frameworks, system design.

• Server expertise: Good experience with deploying applications on AWS & devops

• Databases: You have in-depth knowledge of RDMS as well as no-sql databases and are capable of designing scalable database models based on the product and security requirements. You have also experience with in-memory databases such as Redis and queuing frameworks for running tasks asynchronously.

• Front end expertise: Good understanding of React.js, frameworks, and libraries

• CS Fundamentals: You possess strong computer science fundamentals: data structures, algorithms, API’s, micro-services, distributed systems, and information retrieval.

• 3rd Party API integrations: API Integrations for fb, Instagram, google ads & more into our product

• Github: You have some JS projects/products on GitHub Repository that are worthy of public view.

• Product focused: You take pride in building innovative and shipping fast

• Problem solver: You excel at understanding and solving complex problems. You have great attention to detail.

• Quality communicator: You can break down tricky topics in writing and work with the team together

• Feedback: You are humble, kind, and are open to product feedback

• Location: Remote/New Delhi

✅  Good to Have:

• Automated Tests: Automated Tests to test the Restful API’s

• Design Basics: Basic understanding of the Figma Tool

• Mobile Applications: Basic Understanding of app. development via React Native 

 🤙  OUR HIRING PROCESS

Yes, we make sure every candidate who joins Propacity brings in the right DNA, has growth mindset, maximises peer-to-peer learning, ownership oriented and enjoys building tech products. 

Step 1: You apply for the job at Propacity

Step 2: Short Intro Call with the Founder(s)

Step 3: Technical Interview Round(s)

Step 4: Evaluation of your Technical Expertise

Step 5: Founder Round for DNA Check

Step 6: Job offer rollout

Step 7: Join the Team Propacity & start building

🎁  PROPACITY BENEFITS 

🕰 Generous Office Timings 

• Flexible working hours
• Flexible Leave Policy

✍️ Investing in Your Growth 

• Mentoring by top industry talent
• Working Directly with the Founders
• Shared Learning with Super Smart Team Members
• Ownership to build products and teams

💰 Financial Success 

• Company ESOPS
• Expected CTC : 18 - 25 Lakhs per annum

Position Summary:  

The individual should be self-motivated, creative and proactive to work successfully in a  

fast-paced environment including multiple platforms and architectures, and diverse technologies. The  

Individuals will work closely with developers, project managers and other stakeholders.  

Minimum Requirements:  

Experience/Skills:  

• Excellent verbal and written communication skills  
• Primary Skillset:  Strong Core Java experience (Java 8 concepts), JSPs, Servlets, Struts Framework 

• Strong in Spring core, MVC and Spring JPA 
• Working experience on UI using jQuery, JavaScript and CSS 
• Experience in Angular is an added advantage. 
• Strong knowledge of XML handling and JSON implementation 
• Strong knowledge of Web Services (REST API) 

• Experience in handling SQL and PL/SQL, preferably SQL Server 
• Knowledge of Postgres is an added advantage. 
• Experience in writing unit test cases with whole code coverage 
• Experience in JMS implementations preferably Apache Active MQ 
• Should be able to write Unit test cases with whole code coverage 

IIT, NIT and Top Tier-1 Institutes candidates only.
Skills

❖ At least 8 years of full-time engineering experience

❖ Proven ability to work on multiple projects at a time within a fast-paced environment with tight deadlines

❖ Expertise in Node, Javascript (ES6) and good understanding of web frontend technologies

❖ Experience developing large-scale software products, quality, monitoring and reliability

❖ Experience working with relational databases such as MySQL or Postgres

❖ Experience building REST APIs

Bonus Points

❖ Significant experience with TypeScript and Express.js

❖ Significant experience developing user interfaces with the React framework

❖ Experience with AWS

❖ Experience with Agile software development