Market Research Intern

Euphoric Thought Technologies is a technology-driven firm focused on building scalable software solutions that streamline complex business processes. Operating at the intersection of data engineering and cloud infrastructure, the company serves a diverse portfolio of clients across the fintech and enterprise SaaS sectors. With a culture rooted in technical excellence and agile problem-solving, Euphoric Thought Technologies empowers its engineers to own their modules from conception to deployment, fostering an environment where high-impact code is the primary driver of growth.

Role Overview:

As a Python Developer specializing in Flask, you will be responsible for architecting and maintaining robust backend services that power our core platforms. Must have hands on experience in React.js ,You will work closely with cross-functional teams, including product managers and frontend engineers, to translate business requirements into high-performance API endpoints. Your daily contributions will directly influence the scalability and reliability of our applications, ensuring that our users experience seamless performance even as our data volume and traffic continue to grow.

Key Responsibilities:

- Design and implement scalable RESTful APIs using the Flask framework to support high-traffic web applications.

- Optimize database queries and schema designs in SQL to ensure low-latency data retrieval for complex reporting modules.

- Deploy and manage backend services on AWS infrastructure, ensuring high availability and efficient resource utilization.

- Collaborate with the engineering team to conduct rigorous code reviews, maintaining high standards for code quality and maintainability.

- Troubleshoot and resolve production-level bottlenecks to improve the overall stability of the application ecosystem.

- Integrate third-party services and internal microservices to expand the functionality of our existing product suite.

Required Skillset:

- Demonstrated expertise in building production-grade applications using Python and the Flask framework with 5 years of professional experience.

- Strong proficiency in React.js.

- Hands-on experience with AWS cloud services, including EC2, RDS, and S3, for deploying and scaling backend infrastructure.

- Ability to communicate technical concepts clearly to non-technical stakeholders and work effectively in a collaborative, team-oriented environment.

- Strong analytical mindset with the ability to debug complex issues and provide long-term architectural solutions.

- Comfortable working in a hybrid office environment in Bangalore, demonstrating the ability to manage tasks independently while staying aligned with team goals.

- A degree in Computer Science, Engineering, or a related field is preferred, though equivalent professional experience is highly valued.

Experience:

• Python: 5 years (Preferred)
• AWS: 3 years (Preferred)
• Flask: 3 years (Preferred)
• React.js 4 years (Preferred)

Job Summary: We are looking for a skilled SQL Developer to join our team. The ideal candidate will have a strong understanding of database management systems, experience in writing complex SQL queries, and a solid understanding of data structures and algorithms. The SQL Developer will be responsible for designing, developing, and maintaining SQL databases, ensuring their performance, availability, and security.

Key Responsibilities:

• Design, develop, and optimize SQL databases, tables, views, stored procedures, and triggers.
• Develop efficient and complex SQL queries for data extraction, transformation, and loading (ETL).
• Create and maintain database schema designs, data models, and ER diagrams.
• Analyze and optimize complex SQL queries for better performance.
• Implement indexing strategies, query optimization techniques, and other performance tuning practices.
• Ensure data integrity and security by designing and implementing database constraints, data validation rules, and security policies.
• Work with software developers, data analysts, and system administrators to integrate SQL databases with other applications and systems.
• Collaborate with business stakeholders to understand data requirements and provide solutions.
• Document database designs, stored procedures, and other database-related activities.
• Maintain accurate records of database changes, optimizations, and configurations.

Eligibility Criteria:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience as an SQL Developer or in a similar role.
• Proven experience in database design, development, and management.
• Experience with SQL Server, MySQL, PostgreSQL, or other relational database management systems.
• Proficiency in writing complex SQL queries, stored procedures, functions, and triggers.
• Strong understanding of indexing, query optimization, and performance tuning.
• Familiarity with database security best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.
• Experience with cloud-based databases (e.g., AWS RDS, Azure SQL Database).
• Experience with NoSQL databases.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.

Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 300+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, and operations center in New Delhi, and an innovation center in Bangalore. For more information, visit http://www.amagi.com">www.amagi.com.

JOB DESCRIPTION

Job role: UX Manager

Location: Bangalore

Role reporting into: Head of UX Strategy and Design

Does this role have direct reports?: No

Job Responsibilities:

• Own the Product design philosophy and UX strategy
• Team management and mentoring
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management, Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX methodologies
• Knowledge of wireframing, visual design and rapid prototyping tools
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
• Should partner with content writers to help articulate User Guide documentation, demo video scripts etc.
• Ensure the quality of the design throughout the development cycle.

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed in this role:

• Previous experience of having managed a team
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products
• Should have the ability to thrive in ambiguity
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated user needs, usability issues etc
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design decisions to stakeholders
• Should be proficient in developing and documenting detailed user experience specifications

Preferred Work Experience: 8+ years , preferably with a combination of work experience in start-up environments as well as large corporates 

Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT)

Job Description:

Responsibilities:

·

Own end-to-end

execution, measurement, reporting, and optimization of campaigns across

channels with goals to increase New users Acquisition, Scale GMV across the

campaign, and deliver platform GMV & ROAS

·

Partner with

internal teams to optimize campaign performance (targeting, optimization,

creative direction, etc.)

·

On a day-to-day

basis, you will be expected to optimize campaigns based on data breakdowns and

insights.

·

Understand ways to

scale campaigns across platforms in an optimal manner.

·

Perform interest

research in Facebook using audience insights and ads manager.

·

Create audiences on

Facebook for custom, lookalike, and saved audiences.

·

Perform keyword

research using keyword planner and any other tools

·

Understand

operations of Facebook business manager, Google ads, pixels, etc.

·

Create a digital

media plan based on requirements across multiple platforms

·

Understand how

content works across different social media platforms

·

Create insightful

reports based on data from performance marketing campaigns

·

Tag with your copy

and art partners to achieve a digital-first creative output on campaigns.

Eligibility

·

Strong communication

skills

·

Strong creative and

analytical skills

·

Be able to take 100%

ownership of the process from start to finish

·

Strong quantitative

mindset & data-driven approach to digital marketing; expert in excel-based

data modeling, analytics tools.

·

Ability to multitask

in a fast-paced work environment.

·

Punctual and

dedicated to meeting goals & deadlines.

·

Able to effectively

work independently, and as part of a team.

·

An early adopter

attitude towards technology

Affinsys is a Cognitive CX platform that combines Human & AI realms to help businesses with  customer experience management, hyper-personalization & operations automation. With laser sharp focus on Customer Experience automation for financial services, we use Deep learning, NLP, computer vision, big data, recommendation system & speech analytics fused with our domain knowledge of working with 100's of banks across 50 countries to help financial institutions shift : from legacy to latest channels (Embedded Financial services), from transactions to goal based journeys (Personalized customer experience), from reactive service provider to proactive advisor (Robo/AI based advisory), from silos to ecosystem (Open banking).

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Golang, REST APIs, Microservice Architecture, Elasticsearch, Redis, Docker, or Kubernetes
3. Understanding of the philosophy of cloud and an experience of maintaining cloud-native services.
4. Experience in designing, building, scaling, and maintaining production services, and knowledge of composing a service-oriented architecture.
5. Experience of working in a fast-paced, rapidly-growing company (Good to Have).
6. Working knowledge of Node.js (Good to Have).
7. 1.  

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.
4. 1.  

Who We Are

Blok is a technology-first, online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team has held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.