Campaign Analyst

ROLE AND RESPONSIBILITIES

• Involvement in the full software development life cycle within broadly defined parameters and

providing software solutions keeping into consideration, the software quality needs.

• Design and defining the interaction between the different component pieces.

• Write efficient code based on brief given by team lead.

• Fast prototyping of proof-of concept features / application based on brief.

• Develop and maintain new features on Java stack.

• Own the delivery of an entire piece of a system or application.

• Management and execution against project plans and delivery commitments.

• Work closely with the peers and Leads to develop the best technical design and approach for new

product development.

• Build software solutions for complex problems.

• Compliance with build/release and configuration management process.

• Responsibility to develop unit test cases for his/her project module.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

WORK EXPERIENCE AND EDUCATIONAL BACKGROUND THAT A CANDIDATE SHOULD HAVE WHEN APPLYING FOR

POSITION

• 5+ years of proven experience as a Software Developer, Software Engineer or similar role

• Familiarity with Agile development methodologies

• B.E./ B.Tech. / M.E. / M.Tech. / M.S. in Computer Science, Electronics or a related field.

• Experience with software design and development in a test-driven environment

• Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems

• Experience with databases (Oracle / Postgre) and Object-Relational Mapping (ORM) frameworks

• Ability to learn new languages and technologies

• Excellent communication skills

• Resourcefulness and troubleshooting aptitude

PREFERRED SKILLS

ADDITIONAL SKILLS OR EXPERIENCE THAT WOULD BE CONSIDERED FAVORABLE FOR A CANDIDATE WHO IS

APPLYING FOR THIS POSITION.

• Excited about the start-up company “experience”.

• BS/MS in Computer science preferred.

• Full project lifecycle experience.

• Strong oral and written communication skills.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job Types: Full-time, Regular / Permanent

Experience: 2+ yrs

Android Developer responsibilities include:

Designing and developing advanced applications for the Android platform.

Unit-testing code for robustness, including edge cases, usability, and general reliability.

Bug fixing and improving application performance.

Unit-test code for robustness, including edge cases, usability, and general reliability.

Work on bug fixing and improving application performance.

Continuously discover, evaluate, and implement new technologies to maximize development efficiency Design and build advanced applications for the Android platform.

Collaborate with cross-functional teams to define, design, and ship new features.

Work with outside data sources and APIs.

Responsibilities and Duties

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

Requirements

Proven software development experience and Android skills development

Good Experience in Kotlin, Room, SQLite

Proven working experience in Android app development and

Have published at least one original Android app

Experience with Android SDK

Experience working with remote data via REST and JSON

Experience with third-party libraries and APIs

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

Solid understanding of the full mobile development life cycle.

About Ftechiz Solution Pvt Ltd:

Established in 2016, Ftechiz Solutions Pvt Ltd, with it’s dedicated and skilled team of professionals, able to create dynamic and cost effective solutions for it’s clients. We believe in delivering the best services to our Clients without compromising on time or quality. Ftechiz Solutions Pvt Ltd has been launched with a clear vision to become multi-skilled and multi-dimensional IT service providers with a focus on high end strategic solutions and with the ultimate aim to evolve and become a leading One Stop internet strategy consulting company. We have been successful because we believe in keeping our promises and our simple but highly effective websites are known to interest the viewers greatly as the design is eye catching with the navigation easy making it a comfortable experience.

External Title: Backend Developer.

Location: Remote

Year of experience: 4+ years

Job Description:

• Understanding of the working of a web-based application.
• Expert Knowledge of Microservices architecture.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Proficient understanding of code versioning tools, such as Git.
• Basic understanding of REST APIs and their concepts.
• Basic understanding of front-end technologies, such as HTML5, and CSS3, JavaScript.

QA automation engineers to design automated tests to validate the functionality of network protocol software stack. Their job is to create the initial test plan, write the scripts, install the automation testing protocols, and report the results.

Experience Required: 0-2 years

Primary Skills:

Hand on experience to QA the product following customer requirements.

Prepared test cases, testing, documenting errors (depending on the phase of the project) Checking the bug tracking system for the fixed errors.

Following the automation testing plan to prepare and execute the automation testing and verifying the automation testing results and fixing the automation cases and automation environment issues.

Candidate should have fundamental core networking skills, with basic knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues.

Ability to learn quickly and adapt to new product as organization evolves.

Additional Skills (Preferred):

0-2 years of experience in QA in the field of computer networking is plus.

Hands on experience with Cloud systems, APIs, Application and Database systems.

Hands on experience with Linux and knowledge of Operating System concepts.

Good understanding of complete software delivery cycle(worked with ticketing system, escalation management and building knowledge base for customer support organization)

Nice to have experience in Selenium.

Knowledge in SNMP Protocol.

Familiarity with IXIA Traffic Generator and its APIs for Automation.

Minimum Qualifications:

B.Tech / M.Tech / M.Sc (Computer Science/Information Technology/MCA)

Job Description for :

Role: Data/Integration Architect

Experience – 8-10 Years

Notice Period: Under 30 days

Key Responsibilities: Designing, Developing frameworks for batch and real time jobs on Talend. Leading migration of these jobs from Mulesoft to Talend, maintaining best practices for the team, conducting code reviews and demos.

Core Skillsets:

Talend Data Fabric - Application, API Integration, Data Integration. Knowledge on Talend Management Cloud, deployment and scheduling of jobs using TMC or Autosys.

Programming Languages - Python/Java
Databases: SQL Server, Other Databases, Hadoop

Should have worked on Agile

Sound communication skills

Should be open to learning new technologies based on business needs on the job

Additional Skills:

Awareness of other data/integration platforms like Mulesoft, Camel

Awareness Hadoop, Snowflake, S3

You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• API and Integrations.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
• Work on the front end with ReactJS is a plus point.

• An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
• A subset of the below skills should be fine as long as you are good.🙂
• OAuth, API Integrations.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka
• Backend exposure – good knowledge of building and integrating APIs
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Excellent knowledge and understanding skills on OAuth.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Compass.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.