QA Engineer

Job Summary:

We are looking for a proactive and detail-oriented QA Analyst who will also handle customer support responsibilities. This hybrid role is ideal for someone who enjoys both technical quality assurance and interacting with customers to resolve queries effectively. Preference will be given to female candidates who can contribute positively to team diversity.

Key Responsibilities:

🔍 Quality Assurance (QA):

• Review and analyze product specifications and user requirements
• Design, execute, and maintain test cases for web and mobile applications
• Log and track bugs; work with the development team to ensure timely fixes
• Conduct regression, functional, and usability testing
• Contribute to continuous improvement of QA processes

💬 Customer Support:

• Provide timely and professional support to users via email, chat, or calls
• Document common issues and escalate complex cases appropriately
• Gather feedback and share insights with the product team for improvements
• Maintain detailed logs of customer interactions and resolutions
• Help onboard new customers by guiding them through key features

Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 1–3 years of experience in QA or tech support roles
• Strong understanding of QA methodologies, tools, and bug tracking systems
• Excellent communication skills in English (both written and verbal)
• Ability to troubleshoot customer issues and document clearly
• Proficient in using support and QA tools (JIRA, TestRail, Zendesk, etc.)

Preferred Profile:

• Female candidates are encouraged to apply
• Experience in SaaS or B2B tech environments is a plus
• Ability to balance multiple responsibilities and work independently

Job Title: QA Engineer

Location: Gurgaon (Onsite)

Joining: Immediate joiner Only

ISTQB Certified.

Experience: 2–4 years

Key Responsibilities

• Design, develop, and execute manual test cases for web and mobile applications.
• Perform API testing (REST/SOAP) using tools like Postman, Swagger, or similar.
• Write and execute complex SQL queries to validate data and ensure database integrity.
• Identify, report, and track defects; collaborate with developers for quick resolution.
• Review and analyze system specifications and requirements for creating effective test plans.
• Conduct regression, functional, integration, and system testing as part of release cycles.
• Document and maintain detailed test results, defect logs, and reports.
• Participate actively in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).

Must-Have Skills

• Strong hands-on experience in Manual Testing for web and mobile platforms.
• Solid experience in API Testing (REST / SOAP).
• Handson writing complex SQL queries.
• Strong knowledge and practical SQL skills for database validation.
• Good understanding of software development lifecycle (SDLC) and Agile methodologies.
• Strong analytical and troubleshooting skills.

Nice-to-Have

• Basic understanding of automation tools or frameworks (optional).
• Experience with JIRA or other bug tracking tools.

Other Details

• Employment Type: Full-time
• Work Mode: Onsite at Gurgaon
• Notice Period: Immediate joiners / candidates with notice period up to 7 -10 days Only

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Job Description:

- 3+ years of experience in Functional testing with good foundation in technical expertise

- Experience in Capital Markets/Investment Banking domain is MUST

- Exposure to API testing tools like SoapUI and Postman

- Well versed with SQL

- Hands on experience in debugging issues using Unix commands

- Basic understanding of XML and JSON structures

- Knowledge of FitNesse is good to have

Location:

Pune/Mumbai

About Wissen Technology:

·       The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

·       Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

·       Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

·       Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

·       Globally present with offices US, India, UK, Australia, Mexico, and Canada.

·       We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

·       Wissen Technology has been certified as a Great Place to Work®.

·       Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

·       Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

·       We have served clients across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Website : www.wissen.com 

Job Description:

We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.

 Skills Required:

• Should possess excellent knowledge about software testing
• If candidate has done any testing certification or any relevant experience, will be preferred
• Analyzing the requirements from clients
• Should have very good written and verbal communication skills
• Arranging Test Environment to execute the test cases
• Hands on experience to write test plans and test cases.
• Defect Tracking
• Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases

If you are looking forward for this opportunity, kindly apply with us with below asked details:

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