About Company
Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus being planned development, creating value assets, and crafting lifestyle experiences through design and architecture.
Company's work culture
We are a lean team of high-performing go-getters; we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring, and we encourage you to apply for this role and experience it for yourself.
What would you be required to do?
- Activation of new channel partners as per the weekly and monthly targets and onboarding the CPs with the company through a smooth engagement process.
- Ensure right prospecting is done by the channel partners to acquire the right client.
- To ensure smooth registration, training, and brokerage disbursal to the channel partners.
- Identifying business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high end consumer brands, and other avenues.
- Conceptualizing and executing, events and customer engaging activities and constantly thinking of new ideas to generate leads.
- Arranging and attending meetings with clients within office or outside of office.
- Have complete grip over the product for meetings with Channel partners and Clients.
- Researching the competition brands and providing constant improvisations to make the brand have a strong presence in the market.
- Maintain a record of all activities and meetings done on daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time. Database could be of clients, partners, homeowners, commercial establishments, or any other consultant.
Requirements
What skills are we looking for? FEET ON STREET
- Love for luxury and efficiency to handle HNI clients
- Excellent verbal and written communicator, makes wonderful sales pitch and presentations across physical/ virtual mediums
- Ability to understand clients requirements and give him with best possible solution
- Street smart, energetic and good interpersonal skills
- Entrepreneurial with an ability to solve problems creatively
- Good at maintaining the data and sharing reports on daily basis and preferably from real estate / high end luxury brand
- Very focused and ability to work under pressure
Evaluation Criteria
- Channel Partners activated / Events done
- Meetings done
- Leads generated
- Leads converted
Who qualifies?
- 3-5 years’ experience as an individual contributor in the luxury residential space or with any other luxury brand across consultancy, channel partnering, client loyalty programs, lead generation, digital presence and events
- MBA from a premium Institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams
While we prefer a great track record in Luxury Sales and a great track record, we also welcome candidates with limited experience. You must have eagerness to learn on the job quickly and are excited by this role and our organization and that you think you will be a good fit.
About Renowned luxury realty brand
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About Us -
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position – Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.
Duties & Responsibilities
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements
- Candidate should ideally have 2- 3 years of experience in the similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
Your Roles and Responsibilities: Business Development is a critical aspect of our platform business. 1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling 65-70 leads everyday 3. Setting up meetings with potential clients (parents) 4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes 5. Negotiate/close deals and handle complaints or objections 6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sale
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
- Understand the GST business
- Timely generation of invoices
- Communicate with clients
- Responsible for accounts receivables
- Maintenance of data, Data collation, submission of reports as required
- Coordinate with support team/domain team
Skills and Qualifications
- Good communication
- 2+ years’ experience in an operations management position
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Position Description
As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.
This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.
You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.
This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.
Your Responsibilities:
- Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
- Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
- Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
- Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.
Expectations in Week 1
- Onboard and integrate with Flexiple.
- Learn our business model, about your team members and our story.
- Understand the current client sales, delivery processes while working with the team.
- Become acquainted with the cross functional teams that you will be working along side
Expectations in Month 1
- Complete understanding the current client sales, delivery processes while working with the team.
- Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
- Work alongside the various talent units to ensure your prospects are progressing through the funnel.
- Pick up necessary tech skills that are needed for the industry.
Expectations till Month 3
- Be fully ramped up and integrated into the team.
- Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
- Build up on the tech skills you picked up in the first month.
Expectations till Month 6
- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
- Identify areas of process improvement to help increase efficiency and effectiveness for the team.
- Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.
Expectations in Year 1
- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
- Become a productive, collaborative, and consistent contributor to the team.
Who are you:
- 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
- Previous software or tech-related sales experience and education are a plus.
- You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
- You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
- You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
- You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
- Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
- You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
- You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.
Compensation and Benefits:
- A fully remote (work from anywhere) role
- Receive a more-than-competitive salary plus benefits
- A flat and transparent culture
- Support for setting up home office
- Enjoy a culture with opportunities for growth and learning
Negotiate with distributors of different areas in the city itself.
Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● West:
○ Pune - 10 Associates
○ Mumbai - 5 Associates
○ Thane - 5 Associates
○ Surat - 5 Associates
○ Ahmedabad - 5 Associates
○ Vadodara - 5 Associates
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.