Analytics and BI Head

Company Overview:

Our client is a global leader in AI Assisted Conversational messaging solutions, transforming the way professionals and institutions engage with customers. With cutting-edge technologies like Conversational AI and Chatbots, they have amassed 5000 customers across SMBs and Mid-market sectors, integrating seamlessly with top CRMs like Salesforce, Zoho, and Hubspot.

Position Overview:

As a rapidly growing company, we are seeking a dynamic professional to join our leadership team as a Director, Business Intelligence. In this role, you will oversee the organization's Data and information systems operations, focusing on data, tools, and analytics supporting stakeholders across Product, Sales, Marketing, Operations, and Finance.

Key Responsibilities:

- Develop and implement data architecture and management strategies.

- Establish master data management (MDM) processes for a single source of truth.

- Lead system integration aligning data systems with business goals.

- Collaborate with senior management, defining KPIs and leading data initiatives.

- Identify data trends, patterns, and insights using visualization tools.

- Evaluate, select, and manage vendors for effective service delivery.

- Implement data governance practices, including quality assurance and lifecycle management.

- Build and manage a high-performing systems and information team.

Qualifications:

- Bachelor's degree in computer science, information systems, or related field.

- 10+ years of experience in systems management, preferably in SaaS/D2C industry.

- Proficiency in data analysis methods, tools, and best practices.

- Experience with Salesforce and Power BI is essential.

- Strong problem-solving and decision-making skills.

- Knowledge of industry best practices and emerging trends.

- Demonstrated ability to lead cross-functional teams.

- Excellent communication and interpersonal skills.

Benefits:

- Competitive Salary

- Performance-Based Incentives

- Bonus Compensation

- Comprehensive Insurance Coverage

- Shift Allowance

- Emphasis on Work-Life Balance

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Job Description

Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.

Role & Responsibilities

• Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
• LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
• Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
• Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
• Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
• Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.

Preferred Candidate Profile

• Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
• Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
• Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
• AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
• Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
• MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
• Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
• Education: Degree in Computer Science, Data Engineering, or related field.

Perks and Benefits

• Competitive Compensation: INR 20L to 30L per year.
• Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.

Responsibilities:

• Analyze and understand business requirements and translate them into efficient, scalable business logic.

• Develop, test, and maintain software that meets new requirements and integrates well with existing systems.

• Troubleshoot and debug software issues and provide solutions.

• Collaborate with cross-functional teams to deliver high-quality products, including product managers, designers, and developers.

• Write clean, maintainable, and efficient code.

• Participate in code reviews and provide constructive feedback to peers.

• Communicate effectively with team members and stakeholders to understand requirements and provide updates.

Required Skills:

• Strong problem-solving skills with the ability to analyze complex issues and provide solutions.

• Ability to quickly understand new problem statements and translate them into functional business logic.

• Proficiency in at least one programming language such as Java, Node.js, or C/C++.

• Strong understanding of software development life cycle (SDLC).

• Excellent communication skills, both verbal and written.

• Team player with the ability to collaborate effectively with different teams.

Preferred Qualifications:

• Experience with Java, Golang, or Rust is a plus.

• Familiarity with cloud platforms, microservices architecture, and API development.

• Prior experience working in an agile environment.

• Strong debugging and optimization skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent work experience.

• Translate business objectives and user needs into clearly written technical requirements
• Evaluate HR systems to identify points of improvement
• IT project management experience to implement improvements 
• Partner with internal stakeholders to develop technology solutions that help to streamline and automate (new) HR processes
• Implement process improvements and policy changes designed to improve efficiency and the user experience with the system
• Serve as the go-to subject matter expert for the system used in the organization (e.g., Workday, Oracle, SAP)
• Serve as a system administrator for HR systems and applications
• Ensuring security, end-user access, and data integrity across all HR platforms
• Work with HR, finance and IT to maintain and improve the HRIS, including configuration, end-user access, security, and system efficiency
• Supports critical system maintenance and operational tasks within the HRIS

Job description

Overall 3 - 7 years of development experience and a minimum of 3+ years experience as a UI Developer with angular building responsive web applications.

Deep knowledge and working experience on Angular 7/8 projects.
Experience in Data Structures & Spring Boot.

Hands on and implements complex Angular 8 applications, directives, controllers,

services Knowledge and understanding of complex AngularJS applications, directives,

controllers, services and ability to create custom components.

Knowledge and experience of REST API integration.

Skills in one or more chosen frameworks/libraries like JQuery or Bootstrap

AJAX (Asynchronous JavaScript and XML)

Creating configuration, build, and test scripts for Continuous Integration environments

Experience in JavaScript build tools like grunt or gulp Good communication and time-management skills

• Communicate information in a concise and professional manner whether in a verbal, written or visual context
• Writing tested, idiomatic, and documented JavaScript, HTML5 and CSS3

Hands on experience in Angular 7/8 is a must

Desired Key Skills:

4+ years of experience in building scalable web apps using Angular

(versions 4 and above)

Must have a good understanding of how component based web

development works.

Must Have:

Good understanding of Core Angular concepts.

Should be comfortable in writing HTML and CSS

Should be proficient in JavaScript.

Note: Immediate Joiners Only (Within 15 Days)

Job Responsibilities:

We are looking for a strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features together with automated unit and integration tests.

You will be working with our candid and collaborative team, where your knowledge and advice about application architecture and the newest mobile technologies will be highly appreciated. The code you write will need to be cleanly organized and of the highest quality. You’ll also help ensure solid application performance and an excellent user experience.

Responsibilities

- Developing new features and user interfaces from wireframe models

- Ensuring the best performance and user experience of the application

- Fixing bugs and performance problems

- Writing clean, readable, and testable code

- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

- Strong knowledge on LAMP Stack and Python

Skills

- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)

- Deep knowledge of Android & iOS

- Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.

- Familiarity with RESTful APIs and mobile libraries for networking, specifically - Retrofit, axios, Alamofire, etc.

- Familiarity with the JSON format

- Experience with profiling and debugging mobile applications

- Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and

the ability to choose the best solution for the app

- Familiarity with Git

- Familiarity with push notifications

- Understanding mobile app design guidelines on each platform and being aware of their differences

- Proficiency in Kotlin/Java/Swift/Objective-C/JavaScript/Python

- Proficiency in Django & NoSQl