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Purpose
· The Analytics and BI Head will collaborate closely with leaders across product, sales, and marketing to support and implement high-quality, data-driven decisions.
· The candidate will ensure data accuracy and consistent reporting by designing optimal processes and procedures for analytical managers and employees to create and follow.
· The candidate will manage the processes and people responsible for correct data reporting, modeling, and analysis.
Key Responsibilities
Responsibilities will include but will not be restricted to:
· Lead cross-functional projects involving advanced data modeling and analysis techniques and review insights that will guide strategic decisions and uncover optimization opportunities.
· Managing project budgets and financials, including forecasting, monitoring, and reporting.
· Providing clear and concise instructions to different teams to ensure quality delivery of analysis.
· Maintain dashboards and performance metrics support that support key business decisions.
· Planning and executing strategies for completing projects on time.
· Determining the need for training and talent development.
· Recruit, train, develop and supervise managerial level employees.
· Examine, interpret, and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams.
· Oversee the deliverable pipeline, including rationalization, de-duplication, and prioritization.
· Anticipate future demands of initiatives related to people, technology, budget and business across the departments and review solutions to meet these needs.
· Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.
Technical Requirements (what)
· Advanced knowledge of data analysis and modeling principles: KPI Tree creation, Reporting best practices, predictive analytics, statistical and ML based modeling techniques
· Work Experience of 20+ years in analytics inclusive of 5+ years of experience of leading a team. Candidates from Insurance Industry are preferred.
· Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
· Strong problem solving, quantitative and analytical abilities.
· Strong ability to plan and manage numerous processes, people, and projects simultaneously.
· The right candidate will also be proficient and experienced with the following tools/programs:
§ Experience with working on big data environments: Teradata, Aster, Hadoop.
§ Experience with testing tools such as Adobe Test & Target.
§ Experience with data visualization tools: Tableau, Raw, chart.js.
§ Experience with Adobe Analytics and other analytics tools.
Desired Personal Qualities or Behavior
· Strong leadership qualities, ability to communicate the vision crisply and drive collaboration and innovation.
· Must be an initiative-taker.
· Strong diligence, organizational skills, and the ability to manage multiple projects
· Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the company and outside vendors.
· Ability to work in a diverse team environment and effectively support the demanding needs of the company.
· Ability to work under pressure, meet deadlines with shifting priorities.

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Sick of the endless waiting? Waiting on code reviews, QA feedback, or that "quick call"? At Middleware, we’re all about freeing up engineers like you to do what you love—build. We’ve created a cockpit that gives engineering leaders the insights they need to unblock teams, cut bottlenecks, and let engineers focus on impact.
Middleware is building a productivity OS for engineering teams. They provide visibility into engineering pipelines and offer actionable insights to improve software delivery processes. The platform is trusted by 500+ teams worldwide and is SOC2 certified.
Why You'll Love Working with Us 💖
We’re engineers at heart. Middleware was founded by ex-Uber and Maersk engineers who know what it’s like to be stuck in meeting loops and endless waiting. If you're here to build, to make things happen, and to change the game for engineering teams everywhere, let’s chat!
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