Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Understanding the organizational vision and mission and implementing the same through content marketing strategies.
- Ensuring that the content marketing team primarily facilitates brand and purpose to our end target groups with an aim to create better awareness about the product with clients and better brand strategy execution.
- Developing best practices and guidelines for the content team for various channels like social media, internal & external blogs, websites, newsletters, whitepapers, presentations, etc.
- Checking if the contents are aligned to the organizational mission and brand strategy & SEO needs.
- Training direct reports & peers by developing understanding of clients, product, use cases & industry solutions for story ideas.
- Keep aligned with SEO benefits.
- Monitoring & analyzing performance & quality of various contents across platforms and constantly working to improvise on outcomes.
- Working with other departments to generate product / mission use case / benefit stories and executing in distribution strategies.
- Pushing other department peers to generate insights, benchmarks, and use cases that can be shared from various channels
What you need to have:
- Graduate and over with excellent oral and written communication skills. MBA in marketing a plus.
- 7+ years experience in content marketing. 2+ years of experience managing content teams.
- Strong networking and interpersonal skills and should be able to establish quality social media communication.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Strong understanding of SAAS and other internet-based software products.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Machine Learning (ML)About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
Description
We are looking for a client-focused and experienced *Sales Executive* for our Mumbai
showroom. The ideal candidate will have prior experience in premium or luxury furniture and
home décor, and a flair for engaging with high-net-worth individuals, architects, and interior
designers. This role involves offering personalised service, understanding client needs, and
ensuring a seamless sales experience.
Responsibilities
* Welcome and assist clients with a warm, service-oriented approach
* Understand client requirements and recommend suitable furniture and décor solutions
* Build and maintain strong relationships with interior designers and architects
* Manage the entire sales process from enquiry to order placement and post-sale support
* Maintain the showroom’s visual standards in line with brand aesthetics
* Record leads, showroom visits, and client interactions in the CRM system
* Meet individual and store-level sales targets
* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and
communication
Requirements
* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail
* Excellent communication and interpersonal skills
* Strong understanding of premium clientele and their expectations. Experience in handling
clients from architecture and design backgrounds
* Familiarity with CRM tools, email etiquette, and professional communication
* Available to work on weekends and holidays, as required
BUSINESS DEVELOPMENT FOR INTERNATIONAL MARKET
A business development executive or a business development manager is a sales professional who helps an organisation to grow by identifying and developing new business opportunities. Their duties include searching for new clients, finding new potential services to offer, and helping the company expand to new markets.
Job Profile Summary
Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support.
Job Description
- Social Media Manager is responsible for the day-to-day execution of client projects. May serve as the daily contact between client and agency.
- -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
- Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
- Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
- Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
- Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
- Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
- Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
- Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
- Supports those overseen in the prioritization of their tasks, in line with the wider Account
- Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
- Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed
- Works with a multi-disciplinary team, developing strong working relationships with the
- Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
- Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
- Proactive in identifying and progressing new business opportunities Administration and financial management
- Monitors ongoing costs throughout individual campaigns
- Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
- Proactively manages the maintenance of job numbers and job records
- Ensures a systematic and efficient filing system is maintained
- Mentor Junior Account Handlers in managing project finances appropriately
Java
Kotlin
Android Development- Develop new mobile applications for enterprise as well as for end consumers
- Translate User Stories into UI Design and Wireframe for Mobile Apps (Android and IOS)
- Translate UI/UX designs into high-quality code
- Architect and develop mobile applications from the scratch
- Design, build and maintain high performance, reusable, and reliable codebase
- Work with the Tech Lead and engineers to develop innovative solutions that meet market needs
Requirements:
- 2-5 years of experience in building Android apps and has published one or more Android apps in the Google Play Store Fluent in Flutter, Kotlin, and Android Studio
- Competent in producing scalable and high-quality code through automated functional and unit tests for Android applications
- Deep understanding of standard Android design patterns and RESTful API design
- Deep understanding of Google's design principles and interface guidelines
- Knowledge of Continuous Integration and Delivery systems (i.e. Jenkins) and setups Experience in Git
- Familiar with Agile practices such as Extreme Programming, Scrum, or Kanban
- Experience in Developing Offline First Mobile App
Java
Spring BootApplicant must have a min of 4 years of experience as a Java Developer and a Min of 2 years on Spring boot, Augular knowledge must, having an experience in Angular would be an added advantage.
Detailed JD
Resources with below skill sets :
- Angular JS
- Spring MVC
- Spring Boot
- Hibernate
- PostgreSQL
- Drools
- SVN
- Jenkins
- SonarQube
- Foresighted & good judgement in problem solving.
- Capable of paying attention to detail.
- Good analytical and logical thinking.
- Prioritizing and organizing
- Team Player with positive attitude.
- Process knowledge/Technical expertise
- Good Written and Verbal communication Skills
- Analyse & understanding of the SRS.
- Report queries on the SRS/Requirement.
- Prepare low level design document
- Prepare Unit test cases
React.js
HTML/CSS
Javascript- React Js
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Understanding of React.js and its core principles
- Strong experience with popular React.js workflows (Redux)
- Familiar with newer specifications of ES6
- Familiar with RESTful APIs
- Knowledge of HTML, CSS
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiar with code versioning tools (such as Git, SVN)
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux).
AngularJS (1.x)Java
Go Programming (Golang)2.Candidates should have good learning abilities to learn new technology and domain.
3.Should have strong conviction to work hard and build long term career.
4.Excellent Time management skills and Communication skills are required.
5.Should have aptitude,logical reasoning and problem solving capabilities.
6.Any tranining,certification holding candaidates are preferred.
7.2018,19 B-Tech/M-Tech Graduates are allowed.
8.Should be available for full time.
AngularJS (1.x)Build hybrid mobile applications using Ionic framework. Layout creation and API Integration.
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Full Stack Developer - Averlon