Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Understanding the organizational vision and mission and implementing the same through content marketing strategies.
- Ensuring that the content marketing team primarily facilitates brand and purpose to our end target groups with an aim to create better awareness about the product with clients and better brand strategy execution.
- Developing best practices and guidelines for the content team for various channels like social media, internal & external blogs, websites, newsletters, whitepapers, presentations, etc.
- Checking if the contents are aligned to the organizational mission and brand strategy & SEO needs.
- Training direct reports & peers by developing understanding of clients, product, use cases & industry solutions for story ideas.
- Keep aligned with SEO benefits.
- Monitoring & analyzing performance & quality of various contents across platforms and constantly working to improvise on outcomes.
- Working with other departments to generate product / mission use case / benefit stories and executing in distribution strategies.
- Pushing other department peers to generate insights, benchmarks, and use cases that can be shared from various channels
What you need to have:
- Graduate and over with excellent oral and written communication skills. MBA in marketing a plus.
- 7+ years experience in content marketing. 2+ years of experience managing content teams.
- Strong networking and interpersonal skills and should be able to establish quality social media communication.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Strong understanding of SAAS and other internet-based software products.
Shubham Vishwakarma
Full Stack Developer - Averlon
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You are a problem solver with good analytical skills
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Perks & Benefits
- Competitive salary and benefits
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FCG, a product-based technology consulting company serving top North American clients and providing the most innovative technology solutions from the past 10 years in the domain of Utility, gas pipeline, roadways and permitting systems. We are made up of more than 50+ software professionals and researchers (and growing) who live and breathe technology. With our core principles and values, we always believed in challenging ourselves to bring out the best products and to constantly improve and invest in latest technologies such as Cloud Computing, Dev-Ops, GIS, Big Data and Analytics.
We are an STPI unit operating from IT park Bhopal with high end infrastructure and due to COVID-19 we are providing the work from home.
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FCG is on a mission to create a place where you can learn and grow, where your ideas are valued and where you can do cool things, all while contributing to the larger success of the company. At FCG we incorporate and promote a culture of creativity, innovation, and collaboration to allow everyone to do their best work every day. Our core management team aims to provide you very friendly environment with guidance at every step.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon