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We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
- Ability to work in a fast-paced environment with minimal supervision
- Experience in Agile development using JIRA, GIT, Confluence.
- 3+ years of Experience in node.js + Express.
- Experience in profiling, debugging & troubleshooting Node.js processes.
- Strong Experience as a backend developer for REST API design.
- Strong knowledge of SQL/NoSQLdatabases like PostgreSQL / MySQL or MongoDB
- Understanding accessibility and security compliance
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and environments.
About the Company:
Our client is a leader in the production of high-quality steel and is motivated by the philosophy of producing safe and sustainable steel. They are involved with projects for rail, roads, bridges, ports, airports, defense, and energy, as well as in various infrastructure segments like urban development and irrigation. They are now setting up a construction-tech start-up with an omnichannel B2B and B2C platform.
About the Role:
We are seeking an experienced Talent Acquisition Specialist to join our team and help us recruit top-tier talent for our client’s manufacturing firm's corporate office. The ideal candidate will have a minimum of 10 years of experience in talent acquisition, with experience in hiring for manufacturing firms. As a Talent Acquisition Specialist, you will work closely with HR partners to identify and attract top talent for various corporate functions, including finance, operations, sales, and marketing. You will also be responsible for developing and executing effective recruitment strategies, including job postings, social media outreach, and networking.
Location: Kolkata
Job Description:
• Partner with hiring managers to understand their hiring needs and develop effective recruitment strategies
• Source, screen, and interview candidates for various corporate functions, including finance, operations, sales and marketing, and other support functions
• Develop and maintain a pipeline of qualified candidates for current and future openings
• Manage the full recruitment cycle, from job posting to offer acceptance
• Collaborate with HR partners to ensure a smooth onboarding experience for new hires
• Develop and maintain relationships with external recruiting resources, including staffing agencies and job boards
• Stay up-to-date on industry trends and best practices in talent acquisition
Requirements:
• Minimum of 10 years of experience in talent acquisition
• Strong knowledge of recruitment strategies, techniques, and tools
• Experience using applicant tracking systems (ATS) and other recruitment technologies
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and project management skills
• Ability to maintain a high level of confidentiality and professionalism


Company Profile :
Merilytics, an Accordion company is a fast-growing analytics firm offering advanced a and intelligent analytical solutions to clients globally. We combine domain expertise, advanced analytics, and technology to provide robust solutions for clients' business problems. You can find further details about the company at https://merilytics.com.
We partner with our clients in Private Equity, CPG, Retail, Healthcare, Media & Entertainment, Technology, Logistics industries etc. by providing analytical solutions to generate superior returns. We solve clients' business problems by analyzing large amount of data to help guide their Operations, Marketing, Pricing, Customer Strategies, and much more.
Position :
- Business Associate at Merilytics will be working on complex analytical projects and is the primary owner of the work streams involved.
- The Business Associates are expected to lead the team of Business Analysts to deliver robust analytical solutions consistently and mentor the Analysts for professional development.
Location : Hyderabad
Roles and Responsibilities :
The roles and responsibilities of a Business Associate will include the below:
- Proactively provide thought leadership to the team and have complete control on the delivery process of the project.
- Understand the client's point of view and translate it into sound judgment calls in ambiguous analytical situations.
- Highlight potential analytical issues upfront and resolve them independently.
- Synthesizes the analysis and derives insights independently.
- Identify the crux of the client problem and leverage it to draw relevant actionable insights from the analysis/work.
- Ability to manage multiple Analysts and provide customized guidance for individual development.
- Resonate with our five core values - Client First, Excellence, Integrity, Respect and Teamwork.
Pre-requisites and skillsets required to apply for this role :
- Undergraduate degree (B.E/B.Tech.) from tier-1/tier-2 colleges are preferred.
- Should have 2-4 years of experience.
- Strong leadership & proactive communication to coordinate with the project team and other internal stakeholders.
- Ability to use business judgement and a structured approach towards solving complex problems.
- Experience in client-facing/professional services environment is a plus.
- Strong hard skills on analytics tools such as R, Python, SQL, and Excel is a plus.
Why Explore a Career at Merilytics :
- High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility.
- Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes.
- Entrepreneurial Environment: Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities.
- Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve.
Other benefits for full time employees:
(i) Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctor's consultations, counselors, etc.
(ii) Corporate Meal card options for ease of use and tax benefits.
(iii) Work dinners, team lunches, company sponsored team outings and celebrations.
(iv) Reimbursement support for travel to the office, as and when promulgated by the Company.
(v) Cab reimbursement for women employees beyond a certain time of the day.
(vi) Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests.
(vii) Reward and recognition platform to celebrate professional and personal milestones.
(viii) A positive & transparent work environment including various employee engagement and employee benefit initiatives to support personal and professional learning and development.
About the Company:
Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable experiences whilst you reconnect with nature, yourself or your loved ones.
Only 1 in 10 villas that we scout are carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency.
Our dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served 300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas. Why work with us: We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and improve. If your work ethic is in line with us, you’ll be a great fit.
Additional Perks:
Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here. About the Role: Ensuring seamless guest experience from post-booking till checkout.
Location:
Pune, Maharashtra
Job Responsibilities:
● Responsible for ensuring seamless guest experience.
● Take ownership of guest issues and follow problems through to resolution.
● Make decisions that are in the best interest of the company and the guests.
● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.
● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling and provide timely solutions.
● Ensuring timely collection of feedback post guests' stay.
● Reporting any damage of the property to the property operation team.
● Ensure closing of current guest tickets before next arrival.
● Generating weekly, monthly, quarterly, and annual reports on service or guest experience.
● Ensure collection of extra payments during the stay.
● Keep up with the industry’s developments and apply best practices to the areas of improvement.
● Control resources and utilize assets to achieve qualitative and quantitative targets.
● Adhere to and manage the approved budget.
● Responsible for Managing and training the team.
Required Skills:
● A user-centric approach to drive higher satisfaction among guests, owners
● Exceptional service orientation and ability to provide timely solutions
● Ability to execute and drive efficiency through continuous process improvement.
● Strong interpersonal and leadership skills with the ability to collaborate and manage.
● Strong in building and maintaining the relationship with stakeholders
● Ability to deliver results under pressure and within the deadline.
● Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification and Experience:
● Bachelor/ Master's degree in hospitality studies or related field with a minimum of 2 years of work experience in guest handling or managing guest experience.
It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.
Skills And Qualification:-
- Must have experience with any scripting language (JavaScript/NodeJS preferred)
- Experience with API-driven and highly scalable application is a plus
- Good knowledge of non-relational DB (MongoDB preferred)
- Good with data structures and algorithms
- Good to have an experience with testing framework and CI/CD pipeline
- 1+ years of experience in software development preferably B2C experience.
- Basic understanding of Frontend and client side frameworks like React, Angular, Vue will be plus
- Experience in building scalable Restful APIs & Services.
Education requirement:-
• B.Tech (computer science preferred)
Responsibilities:-
• Clarify feature requirements with product team
• Design end to end feature flow
• Write scalable and bug free code
• Take care of test and deployment pipeline
• Maintaining the existing products

Designation: Angular Developer
Experience: 1 to 5 years
Skill Set: Angular 2+ Versions, HTML, CSS
Requirements:
- Must have experience on Angular 2+ versions
- Design, develop, test, deploy, maintain and improve software in the area of Web Development.
- Ensure the technical feasibility of UIUX designs.
- Manage individual project priorities, deadlines and deliverable.
- Making complex technical and design decisions for Angular projects.
- Adapting interface for modern internet applications using the latest front-end technologies.

Purpose: We are looking for React Native Application Developer who possesses a passion for mobile technologies.
Roles & Responsibilities:
- Ideal candidate should have Working knowledge of React Native and React JS is a must.
- Over 3+ years of React Native experience with strong basics.
- At least have done 4/5 projects using React Native.
- Strong passion for Programming in general and Android and IOS App development.
- Strong problem solving skills.
- Strong system design and architecture skills.
- Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.
- Over 3+ years of Mobile development experience with strong basics.
- E2E App development and/or experience of developing SDKs is good to have.
Expected Start Date: 1/4/2021
Job Type: Full-time
Required Knowledge and technical skills:
- Expert level experience designing and building web services using Java
- Hands on experience in frameworks like struts , springs, hibernate
- Experience with multiple database platforms
- Experience with high volume, mission critical applications
- Experience building distributed systems at Internet scale
- Knowledge of commonly used design patterns
- Prior experience building internet platforms from the ground up
- Understanding Microservices patterns and architectures, enterprise design and industry best practices.
Required Qualities/ personal skills:
- Strong written and verbal communication skills
- Strong interpersonal skills and time management skills
- Strong analytical and troubleshooting skills
- Experience working in an Agile environment
- Experience working in a fast-paced delivery environment
Primary Skills
Core java, J2EE frameworks (e.g. Spring), ORM (e.g. Hibernate) with a good understanding of multi-tiered web-based applications. Should be strong with OOPS concepts. Should have good SQL writing skills. Banking domain experience is an added advantage. Should have worked on REST APIs. Experience with Third Party Integration. Hands on experience on writing Unit test cases and Integration test cases. Experience on MVC Architecture.
Job Specification
BS/MS degree in Computer Science, Engineering or a related subject Proven hands-on Software Development experience Proven working experience in Java development Hands on experience in designing and developing applications using Java EE platforms

