Management Trainee - Sales

Analytics Job Description

We are hiring an Analytics Engineer to help drive our Business Intelligence efforts. You will

partner closely with leaders across the organization, working together to understand the how

and why of people, team and company challenges, workflows and culture. The team is

responsible for delivering data and insights that drive decision-making, execution, and

investments for our product initiatives.

You will work cross-functionally with product, marketing, sales, engineering, finance, and our

customer-facing teams enabling them with data and narratives about the customer journey.

You’ll also work closely with other data teams, such as data engineering and product analytics,

to ensure we are creating a strong data culture at Blend that enables our cross-functional partners

to be more data-informed.

Role : DataEngineer 

Please find below the JD for the DataEngineer Role..

  Location: Guindy,Chennai

How you’ll contribute:

• Develop objectives and metrics, ensure priorities are data-driven, and balance short-

term and long-term goals

• Develop deep analytical insights to inform and influence product roadmaps and

business decisions and help improve the consumer experience

• Work closely with GTM and supporting operations teams to author and develop core

data sets that empower analyses

• Deeply understand the business and proactively spot risks and opportunities

• Develop dashboards and define metrics that drive key business decisions

• Build and maintain scalable ETL pipelines via solutions such as Fivetran, Hightouch,

and Workato

• Design our Analytics and Business Intelligence architecture, assessing and

implementing new technologies that fitting

• Work with our engineering teams to continually make our data pipelines and tooling

more resilient

Who you are:

• Bachelor’s degree or equivalent required from an accredited institution with a

quantitative focus such as Economics, Operations Research, Statistics, Computer Science OR 1-3 Years of Experience as a Data Analyst, Data Engineer, Data Scientist

• Must have strong SQL and data modeling skills, with experience applying skills to

thoughtfully create data models in a warehouse environment.

• A proven track record of using analysis to drive key decisions and influence change

• Strong storyteller and ability to communicate effectively with managers and

executives

• Demonstrated ability to define metrics for product areas, understand the right

questions to ask and push back on stakeholders in the face of ambiguous, complex

problems, and work with diverse teams with different goals

• A passion for documentation.

• A solution-oriented growth mindset. You’ll need to be a self-starter and thrive in a

dynamic environment.

• A bias towards communication and collaboration with business and technical

stakeholders.

• Quantitative rigor and systems thinking.

• Prior startup experience is preferred, but not required.

• Interest or experience in machine learning techniques (such as clustering, decision

tree, and segmentation)

• Familiarity with a scientific computing language, such as Python, for data wrangling

and statistical analysis

• Experience with a SQL focused data transformation framework such as dbt

• Experience with a Business Intelligence Tool such as Mode/Tableau

Mandatory Skillset:

-Very Strong in SQL

-Spark OR pyspark OR Python

-Shell Scripting

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

We are looking for a top-notch, ambitious and driven Unity Developer who is confident of creating world class mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.

Position: Associate/Senior Unity Developer (Mobile Games)

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

What You Bring to the team:

•       2-5 years of working experience in game development, preferable 2D games.

•       Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, user session management.

•       Good knowledge of game physics and particle systems

•       Experience of shipping out games on Android/ iOS and rolling out updates to them

•       Ability to plan and estimate timelines of new features/ releases.

•       Expert in debugging

•       Strong understanding of object-oriented programming, data structure and algorithms

Extra Gems for:

•       Experience of working in Product industry

•       Good understanding of client/ server interaction

•       Experience of working on a mobile multiplayer games on scale, will be a huge plus

•       Experience with Android development / Objective C

•       Open source contributions, interesting hobby projects.

•       Experience optimising for memory and space

Your responsibilities would include:

•       As an Associate Unity game developer, you will be part of the Unity Dev team and will be responsible for the front-end (client) side development.

•       You would design, build and maintain efficient, reusable, and reliable code

•       Implement new game features and services 

•       Continuously improve the game quality by fixing crashes, ANRs, performance related issues to deliver exceptional experience to our users.

•       Integrate third party SDKs like Analytics, Monetisation, Crash reporting etc.

•       Create, debug, maintain and optimise the game, and related in-house written libraries used for the game’s development.

•       Reporting to team lead regularly in clear and structured way regarding your progress. Proactive communication is a must when deadlines are getting missed.

Why Us?

•       High Growth Startup environment 

•       Company sponsored courses and education material

•       Lots of learning opportunities 

•       Work with a super-talented team of professionals

•       Informal work-culture, Casual Dress Code, multiple outings and trips

•       Performance Based Bonus

•       Competitive Salary

•       Medical Insurance for you and your family 

•       Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

We are looking for someone with good communication skills and okay with sales and operations. As of now, this will be 70% sales and 30% operations.

Key responsibilities:

1. Promoting and selling memberships to potential new clients (walk-ins/trials)

2. Working on achieving the target by driving conversions

3. Working on upselling

4. Maintaining a record of every interaction with new users

5. Working on entering all the details of customers and walk-ins in internal tools

6. Managing the center experience and incremental enhancements

7. Handling the timely opening and closing of the center

8. Working on inventory management

Note:

1. Role name: Associate Center Manager

2. CTC: 3 LPA fixed

3. Number of working days: 6

4. Week off: 1 (rotational)

5. Shift timings: split shift (5:30 am to 10 am, break, 5 pm to 10 pm)

• Collaborate with headhunters to hire and retain the top best talent.

• Screen resumes and job application forms.

• Help to structure the job description.

• Assist Hiring Managers to conduct interviews.

• Interview job candidates via calls and conduct on-site interviews.

• Ability to manages new employee relocation that determines new employee requirements and arranges temporary housing.

• Coordinate with the management and corporate recruiters to find out the details of staffing requirements.

• Expert software implementation and automated testing
• Promoting development standards, code reviews, mentoring, knowledge sharing
• Improving our Agile methodology maturity
• Product and feature design, scrum story writing
• Build, release, and deployment automation
• Product support & troubleshooting

• Demonstrated experience as a Java
• Should have a deep understanding of Enterprise/Distributed Architecture patterns and should be able to demonstrate the relevant usage of the same
• Turn high-level project requirements into application-level architecture and collaborate with the team members to implement the solution
• Strong experience and knowledge in Spring boot framework and microservice architecture
• Solid demonstrated object-oriented software development experience with Java, SQL, Maven, relational/NoSQL databases, and testing frameworks
• Strong working experience with developing RESTful services
• Should have experience working on Application frameworks such as Spring, Spring Boot, AOP

• Ability to take up tasks independently and willing to be an individual contributor when required
• Working experience or knowledge of Scrum/Kanban and SAFe agile processes
• Should have an excellent communication skill (Verbal & Oral)

• To create a sales field in his own block • To create 3 stock points in his block • To share daily growth report to senior authority • To prepare own visiting schedule • To share issues and feedback with team leader • To prepare a sales plan for own • To make himself aware of the sales target • To achieve his sales target • To respect procedure and policies of the company