Senior Technical Lead - DevOps

 

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

 

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

 

Our brand promise : closing the gap between brands and consumers.

 

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit http://www.bazaarvoice.com/">www.bazaarvoice.com.

 

Bazaarvoice engineering teams build software a billion users use to make smart buying decisions. Interested in finding ways to make engineer’s jobs easier? You should apply for this role.

 

You’ll be part of a highly skilled globally distributed team that delivers a suite of cloud infrastructure and services upon which our product development teams can build, launch and operate their systems. We are a mixture of Developers with an affinity for operations and Ops Engineers who can program. You will engage and collaborate with product development engineers (our customers), to understand their needs and problems, then create, leverage, and support solutions that increase engineer joy and are a force multiplier for enabling the potential of our teams.

 

Our mission is to enable engineers. To make their jobs easier, so they can deliver faster. If this sounds like something that would interest you, apply for the role.

 

 - Build software and systems to manage platform infrastructure and applications
   Improve reliability, quality, and time-to-market of our suite of software solutions
 - Run the production environment by monitoring availability and taking a holistic view of system health
 - Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer - needs, and innovating to continually improve
 - Provide primary operational support and engineering for multiple large distributed software applications
 - Participate in system design consulting, platform management, and capacity planning
 - Stack: Linux, Java, AWS 
 - Languages: Python, Java, Ruby DSL, Bash
 - Databases : MySQL, Cassandra , Elastic Search
 - Deployment: AWS CloudFormation

• 8 or more years administrating production Linux systems in a 24x7 environment
• 3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
• At least 1 year of team leadership experience
• Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
• Experience deploying services into containerized orchestration environments such as Kubernetes
• Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
• Experience with at least one of Python, Bash, Ruby, or equivalent
• Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
• Familiar with version control using Git
• Solid understanding of common security principles

• Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
• Strong experience with open-source configuration management tools
• Managing distributed systems spanning multiple AWS regions / data-centers
• Experience with bootstrapping solutions
• Open source contributor