Senior Technical Lead - DevOps

Key Skills Required:

·         You will be part of the DevOps engineering team, configuring project environments, troubleshooting integration issues in different systems also be involved in building new features for next generation of cloud recovery services and managed services. 

·         You will directly guide the technical strategy for our clients and build out a new capability within the company for DevOps to improve our business relevance for customers. 

·         You will be coordinating with Cloud and Data team for their requirements and verify the configurations required for each production server and come with Scalable solutions.

·         You will be responsible to review infrastructure and configuration of micro services and packaging and deployment of application

To be the right fit, you'll need:

·         Expert in Cloud Services like AWS.

·         Experience in Terraform Scripting.

·         Experience in container technology like Docker and orchestration like Kubernetes.

·         Good knowledge of frameworks such as Jenkins, CI/CD pipeline, Bamboo Etc.

·         Experience with various version control system like GIT, build tools (Mavan, ANT, Gradle ) and cloud automation tools (Chef, Puppet, Ansible)

Bito is a startup that is using AI (ChatGPT, OpenAI, etc) to create game-changing productivity experiences for software developers in their IDE and CLI. Already, over 100,000 developers are using Bito to increase their productivity by 31% and performing more than 1 million AI requests per week.

Our founders have previously started, built, and taken a company public (NASDAQ: PUBM), worth well over $1B. We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. This journey will be incredibly rewarding, and is incredibly difficult!

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India. The founders happen to be in Silicon Valley and India.

We are hiring a DevOps Engineer to join our team.

Responsibilities:

• Collaborate with the development team to design, develop, and implement Java-based applications
• Perform analysis and provide recommendations for Cloud deployments and identify opportunities for efficiency and cost reduction
• Build and maintain clusters for various technologies such as Aerospike, Elasticsearch, RDS, Hadoop, etc
• Develop and maintain continuous integration (CI) and continuous delivery (CD) frameworks
• Provide architectural design and practical guidance to software development teams to improve resilience, efficiency, performance, and costs
• Evaluate and define/modify configuration management strategies and processes using Ansible
• Collaborate with DevOps engineers to coordinate work efforts and enhance team efficiency
• Take on leadership responsibilities to influence the direction, schedule, and prioritization of the automation effort

Requirements:

• Minimum 4+ years of relevant work experience in a DevOps role
• At least 3+ years of experience in designing and implementing infrastructure as code within the AWS/GCP/Azure ecosystem
• Expert knowledge of any cloud core services, big data managed services, Ansible, Docker, Terraform/CloudFormation, Amazon ECS/Kubernetes, Jenkins, and Nginx
• Expert proficiency in at least two scripting/programming languages such as Bash, Perl, Python, Go, Ruby, etc.
• Mastery in configuration automation tool sets such as Ansible, Chef, etc
• Proficiency with Jira, Confluence, and Git toolset
• Experience with automation tools for monitoring and alerts such as Nagios, Grafana, Graphite, Cloudwatch, New Relic, etc
• Proven ability to manage and prioritize multiple diverse projects simultaneously

What do we offer: 

At Bito, we strive to create a supportive and rewarding work environment that enables our employees to thrive. Join a dynamic team at the forefront of generative AI technology. 

·               Work from anywhere 

·               Flexible work timings 

·               Competitive compensation, including stock options 

·               A chance to work in the exciting generative AI space 

·               Quarterly team offsite events

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting

As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.

You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code

• Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
• Developing reusable Infrastructure code and testing frameworks
• Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
• Design a scalable Centralized Logging and Metrics platform
• Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.

• Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
• Experience in developing applications using programming languages like Java, Python and Go
• Experience in handling logs and metrics at a high scale.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Roles and Responsibilities

• 5 - 8 years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
• Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
• Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
• Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
• Experience with cloud technologies like Azure
• Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
• Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
• Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
• Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
• Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
• Experience with chaos or similar methodologies is a plus

Requirements and Qualifications

• Bachelor’s degree in Computer Science Engineering or in a related field
• 4+ years of experience
• Excellent analytical and problem-solving skills
• Strong knowledge of Linux systems and internals
• Programming experience in Python/Shell scripting
• Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
• Experience in containerization (Docker) and container orchestration (Kubernetes)
• Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
• Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
• Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
• Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
• Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
• Good communication & collaboration skills and attention to details
• Participation in rotating on-call duties

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.

• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.