

Objectives of this Role
Improve reliability, quality, and time-to-market of our suite of software solutions
- Run the production environment by monitoring availability and taking a holistic view of system health
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer - needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple large distributed software applications
- Participate in system design consulting, platform management, and capacity planning
- Languages: Python, Java, Ruby DSL, Bash
- Databases : MySQL, Cassandra , Elastic Search
- Deployment: AWS CloudFormation
Essential Criteria:
- 8 or more years administrating production Linux systems in a 24x7 environment
- 3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
- At least 1 year of team leadership experience
- Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
- Experience deploying services into containerized orchestration environments such as Kubernetes
- Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
- Experience with at least one of Python, Bash, Ruby, or equivalent
- Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
- Familiar with version control using Git
- Solid understanding of common security principles
Nice to Have:
- Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
- Strong experience with open-source configuration management tools
- Managing distributed systems spanning multiple AWS regions / data-centers
- Experience with bootstrapping solutions
- Open source contributor
- We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
- We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

About Bazaarvoice
About
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● Good understanding of how the web works
● Experience with at least one language like Java, Python etc
● Good with Shell scripting
● Experience with *Nix based operating systems
● Experience with k8s, containers
● Fairly good understanding of AWS/GCP/Azure
● Troubleshoot and fix outages and performance issues in infrastructure stack
● Identify gap and design automation tools for all feasible functions in infrastructure
● Good verbal and written communication skills
● Drive SLA/SLO of team
Benefits
This is an opportunity to work on a fairly complex set of systems and improve
them. You will get a chance to learn things like “how to think about code
simplicity”, “how to write for maintainability” and several other things.
● Comprehensive health insurance policy.
● Flexible working hours and a very friendly work environment.
● Flexibility to work either in the office (post Covid) or remotely.
Requirements
- 3+ years work experience writing clean production code
- Well versed with maintaining infrastructure as code (Terraform, Cloudformation etc). High proficiency with Terraform / Terragrunt is absolutely critical
- Experience of setting CI/CD pipelines from scratch
- Experience with AWS(EC2, ECS, RDS, Elastic Cache etc), AWS lambda, Kubernetes, Docker, ServiceMesh
- Experience with ETL pipelines, Bigdata infra
- Understanding of common security issues
Roles / Responsibilities:
- Write terraform modules for deploying different component of infrastructure in AWS like Kubernetes, RDS, Prometheus, Grafana, Static Website
- Configure networking, autoscaling. continuous deployment, security and multiple environments
- Make sure the infrastructure is SOC2, ISO 27001 and HIPAA compliant
- Automate all the steps to provide a seamless experience to developers.
What we look for:
As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.
Responsibilities:
- Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
- Ability to write shell/python/ or any unix scripts
- Working Knowledge on Docker & Kubernetes
- Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
- Working knowledge of Git as a source control system and defect tracking system
- Ability to debug and troubleshoot deployment issues
- Ability to use tools for faster resolution of issues
- Excellent communication and soft skills
- Passionate and ability work and deliver in a multi-team environment
- Good team player
- Flexible and quick learner
- Ability to write docker files, Kubernetes yaml files / Helm charts
- Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
- Ability to write Ansible, terraform scripts
- Linux System experience and Administration
- Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
- Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.
- Understanding customer requirements and project KPIs
- Implementing various development, testing, automation tools, and IT infrastructure
- Planning the team structure, activities, and involvement in project management activities.
- Managing stakeholders and external interfaces
- Setting up tools and required infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Have the technical skill to review, verify, and validate the software code developed in the project.
- Troubleshooting techniques and fixing the code bugs
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Encouraging and building automated processes wherever possible
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Incidence management and root cause analysis
- Coordination and communication within the team and with customers
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Mentoring and guiding the team members
- Monitoring and measuring customer experience and KPIs
- Managing periodic reporting on the progress to the management and the customer
Roles & Responsibilities :
- Champion engineering and operational excellence.
- Establish a solid infrastructure framework and excellent development and deployment processes.
- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
- Be part of and help create a positive work environment based on accountability.
- Communicate across functions and drive engineering initiatives.
- Initiate cross team collaboration with product development teams to develop high quality, polished products, and services.
Required Skills :
- 5+ years of professional experience developing and launching software products on Cloud.
- Basic understanding Java/Go Programming
- Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
- Deep understanding of AWS or Any Cloud.
- Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
- Good Understanding of Operating systems
- Strong technical background with track record of individual technical accomplishments
- Ability to handle multiple competing priorities in a fast-paced environment
- Ability to establish credibility with smart engineers quickly.
- Most importantly, ability to learn and urge to learn new things.
- B.Tech/M.Tech in Computer Science or a related technical field.
- 7+ years of experience in System Administration, Networking, Automation, Monitoring
- Excellent problem solving, analytical skills and technical troubleshooting skills
- Experience managing systems deployed in public cloud platforms (Microsoft Azure, AWS or Google Cloud)
- Experience implementing and maintaining CI/CD pipelines (Jenkins, Concourse, etc.)
- Linux experience, flavours: Ubuntu, Redhat, CentOS (sysadmin, bash scripting)
- Experience setting up monitoring (Datadog, Splunk, etc.)
- Experience in Infrastructure Automation tools like Terraform
- Experience in Package Manager for Kubernetes like Helm Charts
- Experience with databases and data storage (Oracle, MongoDB, Postgres SQL, ELK stack)
- Experience with Docker
- Experience with orchestration technologies (Kubernetes or DC/OS)
- Familiar with Agile Software Development
● Building and managing multiple application environments on AWS using automation tools like Terraform or
Cloudformation etc.
● Deploy applications with zero downtime via automation with configuration management tools such as Ansible.
● Setting up Infrastructure monitoring tools such as Prometheus, Grafana
● Setting up centralised logging using tools such as ELK.
● Containerisation of applications/microservices.
● Ensure application availability to 99.9% with highly available infrastructure.
● Monitoring performance of applications and databases.
● Ensuring that systems are safe and secure against cyber security threats.
● Working with software developers to ensure that release cycle and deployment processes are followed.
● Evaluating existing applications and platforms, give recommendations for enhancing performance via gap analysis,
identifying the most practical alternative solutions and assisting with modifications.
Skills -
● Strong knowledge of AWS Managed Services such as EC2, RDS, ECS, ECR, S3, Cloudfront, SES, Redshift, Elastic Cache,
AMQP etc.
● Experience in handling production workloads.
● Experience with Nginx web server.
● Experience with NoSql and Sql Databases such as MongoDB, Postgresql etc.
● Experience with Containerisation of applications/micro services using Docker.
● Understanding of system administration in Linux environments.
● Strong Knowledge of Infrastructure as a Code such as Terraform, Cloudformation etc.
● Strong knowledge of configuration management tools such as Ansible, Chef etc.
● Familiarity with tools such as GitLab, Jenkins, Vercel, JIRA etc.
● Proficiency in scripting languages including Bash, Python etc.
● Full understanding of software development lifecycle best practices and agile methodology
● Strong communication and documentation skills.
● An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
● Excellent judgment, analytical thinking, and problem-solving skills
● Self-motivated individual that possesses excellent time management and organizational skills
Should be open to embracing new technologies, keeping up with emerging tech.
Strong troubleshooting and problem-solving skills.
Willing to be part of a high-performance team, build mature products.
Should be able to take ownership and work under minimal supervision.
Strong Linux System Administration background (with minimum 2 years experience), responsible for handling/defining the organization infrastructure(Hybrid).
Working knowledge of MySQL databases, Nginx, and Haproxy Load Balancer.
Experience in CI/CD pipelines, Configuration Management (Ansible/Saltstack) & Cloud Technologies (AWS/Azure/GCP)
Hands-on experience in GitHub, Jenkins, Prometheus, Grafana, Nagios, and Open Sources tools.
Strong Shell & Python scripting would be a plus.
We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.
Job Requirements
- Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
- Experience with AWS Cloud Formation and AWS CLI is essential
- The ability to work to project deadlines efficiently and with minimum guidance
- A positive attitude and enjoys working within a global distributed team
Skills
- Highly proficient working with CI/CD and automating infrastructure provisioning
- Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
- Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
- Hands on experience with Docker and container orchestration
- Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
- An interest in healthcare and medical sectors
- Technical degree with 4 plus years’ infrastructure and automation experience

