Product Manager

PLC progg required with skills to work on Siemens TIA portal,

good knowledge on PLC/HMI/VFD/SERVO & MOTION CONTROLLER

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you.

Responsibilities

• Own full sales cycle, from prospecting to close.
• Present the product, online and in person, to researchers, teaching faculty and academic librarians.
• Proactively build & nurture relations with clients and users through emails, calls and in person.
• Analyze trends and make data-driven decisions based on priorities in your work.
• Work effectively with other team members to deliver on sales targets, team projects and campaigns.
• Attend trade shows and participate in other marketing activities.

Requirements:

• Willingness to work in 9 AM to 5 PM EST (New York time zone) shift.
• A college degree.
• 2+ years of sales experience, ideally in business development or account management roles
• A drive to succeed and a passion to build a career in sales.
• Excellent communication, presentation, and negotiation skills in person and online.
• Experienced with Salesforce or similar platforms.
• Confidence in dealing with clients and product users.
• Self-motivated, initiative, results-oriented, and willing to learn new skills.

Why Join JoVE?

• A competitive compensation package including unlimited commissions on your sales
• You will make a direct impact in accelerating science research and education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

Company description

Stints is a Boutique digital agency that provides digital services and growing across the world. www.stints.app

Min Experience: 4 years

Requirments

Required a strong candidate for Word press Web developer experience with exposure to large scale word press applications
- Complete knowledge of Word press architect, PHP, HTML5, CSS3, JavaScript, XML, JQuery, MySQL, Woo-commerce
- Ability to convert complex requirements into WordPress CMS.
- Ability to create and customize the plugin for complex requirements.
- Optimising performance & Security for the website.
- Must have experience of theme development, integration, and customization
- Should be able to understand the technical problem and be able to resolve it asap
- An understanding of front-end optimization techniques - Strong sense of visual design
-Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization
- so it is important to have the ability to create setups from scratch
-Experience creating custom themes for use with WooCommerce

Job Types: Full-time, 

Lead Engineering Manager for Singapore based Asset Management Fintech

About the Company:

Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description:

We are creating a full-stack technology team and looking for an Engineering Lead to head the tech platform development and the tech team. Working together with the co-founders, you will decide the revised tech stack, talent to be hired, and best practices to be put in place.

We are building a solution that deploys elements of tokenization using blockchain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities.

What we care about

• You should have prior experience leading a team of developers having gone through the entire cycle of hiring, developing, deploying, succeeding/failing, repeat.
• Hands on experience, knowing good practices at each stage of development such as TDD, CI/CD, Unit/Integration/E2E tests.
• You love technology and all aspects of it. You are a constant learner not because you need to, but because you want to.
• You understand finance, specifically areas of Asset Management, PE/VC, and private banking.
• You know how to spot good talent and nurture good talent. You believe time spent on training is time well spent.
• You know how to budget for the tech stack and the team you need.
• You are not afraid to call out other senior staff when they commit mistakes. You are as much part of the strategic decision making as the co-founders.
• Nothing lasting ever gets built in a few months. You believe in building to last, and don’t mind additional effort today to prepare for tomorrow.
• Values – customer satisfaction before bottom-line. Employee health before deadlines. Family before everything else.

What we don’t care about

• Project managers – we hate middle management
• Big egos
• Any kind of politics or hierarchy
• Your gender, sexual orientation, clothes you wear, what you do outside of work.

Key requirements:

• Minimum 2 years in a Head of Engineering/Lead Engineer role with a startup. Overall, between 5-10 number of years of tech experience.
• BE/ BTech or MTech/ Dual degree in Computer Science/Software engineering or similar from a Tier 1 institute
• Strong fundamental knowledge of algorithms, data structures, design patterns and network protocols.
• Ability to define and deploy the right tech stack for a fintech organization
• Blockchain implementation experience preferred
• Experience with actual product launch and adoption
• Experience with Agile methodologies. Experience with Agile methodologies and IT budgets to assess technological performance

What you can expect from us?

• A competitive above market salary. We want you to focus on your growth, and the best way is to not have you worry about operational expenses
• Complete independence of operations
• A Bonus that improves as company performance ticks up
• Significant career growth opportunity to a CTO position