Sales Manager

Process: - International Insurance Outbound Voice Process

Experience: - 0 to 2 years

Pay Scale: - 18k to 25k

Interview Timing: - 3 pm to 10 pm

Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune

Qualifications:

1. Bachelor's degree or pursuing a degree in a relevant field

2. High-level fluency in English, both written and verbal

3. Excellent listening & problem-solving skills

4. Strong attention to detail

6. Effective communication skills to articulate solutions clearly to users

7. Ability to work independently and as part of a team

Skills requirements

1. Insurance background

2. Excellent communication skill

3. Fluency in English language

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:

• Experience in AR calling is an added advantage

• Excellent verbal and written communication skills

• Good knowledge in MS Excel and word

• Flexible with Night shift timings

• Adaptability and willingness to go the extra mile when needed.

We are looking for "Mulesoft Developer" for Reputed Client @ Coimbatore Permanent Role.

• 5 Years of IT experience

• Current 3+ years of hands-on MuleSoft development experience, including creating custom Mule

• Enterprise-level Java development experience (ex. J2EE web development experience using but not limited to EJB, Servlet, JDBC, ORM, etc.)

• Experience with SOAP and REST Web services, RAML Swagger open API development, and SOA APIs ensuring MuleSoft best practices.

• Experience with concepts for MuleSoft implementations including encryption, security, logging, throttling, scalability and clustering.

• A pro-active individual with strong communication skills

Role - Manager - Paid Social, India (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Manager – Performance Marketing for its Services Hub . In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories. 

This role reports to the Director – Performance Marketing  

What your day job looks like -

● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)

● Support the training and growth of your local Social team

● Enforce Social best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels 

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Social campaigns

● You have a high-level knowledge of Paid social platforms

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets 

Full Stack Developer

This position would design scalable, efficient and maintainable software architectures using Node.js

We are building a online platform for millennial and gen z moms and parents to surround them with support at every step of their parenting journey, right from planning a baby to 12 years of child. We would like to be their trusted 24*7 parenting guide, prepare for every new moment just in time and make every need available at a click of a button. With 90k+ babies born every day and increasing number of working mothers in urban nuclear India, our vision is to create a world of healthy pregnancies, thriving children and confident parents.

Founded by ex-3M, Gillette, Cargill folks, we have are moving fast now :-

·      50K installations in last 6 weeks

·      > 2 Million hits on the content site since going live in early 2021

·      Raised 2 rounds of investment

About the Role

Technical:-

·      Architect and Design: Collaborate with cross-functional teams to design scalable, efficient, and maintainable software architectures using Node.js.

·      Backend Development: Develop and maintain server-side applications and APIs using Node.js, ensuring high performance, responsiveness, and security.

·      Code Implementation: Write clean, well-organized, and documented code that aligns with best practices and coding standards.

·      Database Management: Hands-on experience, with MongoDB

·      Troubleshooting and Bug Fixing: Identify and resolve technical issues, bugs, and performance bottlenecks promptly.

·      Code Reviews: Conduct thorough code reviews to ensure code quality, maintainability, and adherence to architectural guidelines.

·      Performance Optimization: Analyse and optimize application performance through profiling, tuning, and implementing best practices.

·      Technology Evaluation: Stay up-to-date with the latest trends and advancements in Node.js and related technologies, and make recommendations for technology adoption

Non-Technical:-

·      Collaboration: Collaborate with frontend engineers, product managers, and other stakeholders to deliver seamless end-to-end features and enhancements.

·      Mentorship: Provide guidance and mentorship to junior developers, sharing your knowledge and expertise in Node.js development.

What you have to offer

Must-Have:-

·      Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

·      Minimum of 4-5 years of professional experience in backend development, with at least 2-3 years focused on Node.js.

·      Strong proficiency in Node.js and JavaScript, including asynchronous programming, event-driven architecture, and familiarity with frameworks like Express.js.

·      Experience working with databases such as MySQL, MongoDB, or PostgreSQL, including database design and optimization.

·      Proficiency in version control tools (e.g. Git) and collaborative development workflows.

·      Solid understanding of RESTful API design principles and best practices.

·      Excellent problem-solving skills and the ability to debug complex issues.

Good To Have :-

·      Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.

·      Prior experience with frontend technologies (HTML, CSS, React, etc.) is a bonus.

·      Contributions to open-source projects, tech blogs, or relevant certifications are advantageous.

·      Experience with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.

Role Introduction

• This role involves guiding the DevOps team towards successful delivery of Governance and

toolchain initiatives by removing manual tasks.

• Operate toolchain applications to empower engineering teams by providing, reliable, governed

self-service tools and supporting their adoption

• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus

on DevOps practices

• Drive good governance for cloud service consumption

• Involves working in a collaborative environment and focus on leading team and providing

technical leadership to team members.

• Involves setting up process and improvements for teams on supporting various DevOps tooling

and governing the tooling.

• Co-ordinating with multiple teams within organization

• Lead on handovers from architecture teams to support major project rollouts which require the

Toolchain governance DevOps team to operationally support tooling

What you will do

• Identify and implement best practices, process improvement and automation initiatives for

improvement towards quicker delivery by removing manual tasks

• Ensure best practices and process are documented for reusability and keeping up-to date on

good practices and standards.

• Re-usable automation and compliance service, tools and processes

• Support and management of toolchain, toolchain changes and selection

• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.

Toolchain governance will involve operating and responding to alerts, enforcing good tooling

governance by driving automation, remediating technical debt and ensuring the latest tools

are utilised and on the latest versions

• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along

with ancillary actions such as providing access to logs, tools, environments.

• Involve in initial / detailed estimates during roadmap planning or feature

estimation/planning of any automation identified for a given toolset.

• Develop, refine, and tune integrations between various tools

• Discuss with Product Owner/team on any challenges from implementation, deployment

perspective and assist in arriving probable solution and escalate any risks to get them

resolved w.r.t DevOps toolchain.

• In consultation with Head of DevOps and other stake holders, prioritization of items, item-

task breakdown; accountable for squad deliverables for sprint

• Involve in reviewing current components and plan for upgrade and ensure its communicated

to wider audience within Organization

• Involve in reviewing access / role and enhance and automate provisioning.

• Identify and encourage areas for growth and improvement within the team e.g conducts

regular 1-2-1’s with squad members to provide support, mentoring and goal setting

• Involve in performance management ,rewards and recognition of team members, Involve in

hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding

of new joiners/freshers to team to be productive.

• Review ticket metrics to measure the health of the project including SLAs and plan for

improvement.

• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.

This may include planning standby schedule for squad, carrying out retrospective for every

callout and reviewing SLIs/SLOs.

• Owns the tech/repair debt, risk and compliance for the tooling with respect to

infrastructure, pipelines, access etc

• Track optimum utilization of resources and monitor/track the delivery schedule

• Review solutions designs with the Architects / Principal DevOps Engineers as required

• Provide monthly reporting which align to DevOps Tooling KPIs

What you will have

• Candidate should have 8+ years of experience and Hands-on DevOps experience and

experience in team management.

• Strong communication and interpersonal skills, Team player

• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,

ServiceNow etc.

• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,

API Gateway, Cloud Watch, Cloud Formation etc.

• Experience in operating and governing DevOps Toolchain

• Experience in operational monitoring, alerting and identifying and delivering on both repair

and technical debt

• Experience and background in ITIL/ITSM processes. The candidate will ensure development

of the appropriate (ITSM) model and processes, based on the ITIL Service Management

framework. This includes the strategic, design, transition, and operation services and

continuous service improvement

• Provide ITSM leadership experience and coaching processes

• Experience on various tools like Jenkins, Harness, Fossa,

• Experience of hosting and managing applications on AWS/AZURE•

• Experience in CI/CD pipeline (Jenkins build pipelines)

• Experience in containerization (Docker/Kubernetes)

• Experience in any programming language (Node.js or Python is preferred)

• Experience in Architecting and supporting cloud based products will be a plus

• Experience in PowerShell & Bash will be a plus

• Able to self manage multiple concurrent small projects, including managing priorities

between projects

• Able to quickly learn new tools

• Should be able to mentor/drive junior team members to achieve desired outcome of

roadmap-

• Ability to analyse information to identify problems and issues, and make effective decisions

within short span

• Excellent problem solving and critical thinking

• Experience in integrating various components including unit testing / CI/CD configuration.

• Experience to review current toolset and plan for upgrade.

• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external

teams.

• Highly motivated, able to work proficiently both independently and in a team environment

Good knowledge and experience with security constructs –

5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity

6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred

What you need to have: