Lead generation

Role Overview:

As a Database Administrator, you will be responsible for the full lifecycle management of our MySQL or PostgreSQL database systems. This includes installation, configuration, performance tuning, security implementation, backup and recovery, and proactive monitoring. You will ensure the reliability, availability, and security of our database infrastructure, supporting our internal operations and client projects.

Job Responsibilities

• Installation and configuration of database software across diverse operating systems.
• Designing efficient physical database models derived from logical designs and application specifications, along with configuring database servers according to best practices and workload requirements.
• Establishing and implementing robust backup and recovery strategies tailored to data volatility and application availability needs.
• Implementing comprehensive security measures at the OS, database, and network levels to ensure authorized data access and maintain a rigorous security infrastructure with auditing capabilities for compliance.
• Fine-tuning hardware/VM resources for optimal database performance.
• Proactive monitoring of the database environment, including performance optimization through adjustments to data structures, SQL, application logic, or the DBMS subsystem.
• Configuration and implementation of database replication technologies (e.g., Master-Slave, Master-Master, Log Shipping, Mirroring, Always On).
• Automation of routine DBA tasks utilizing scripting languages such as Shell, PowerShell, Python, or GO.
• Proficiency in writing general SQL queries.
• Setting up comprehensive monitoring solutions for databases (OS and database levels) using custom scripts or third-party monitoring tools.
• Basic Cloud platform knowledge (AWS/GCP/Azure)

Qualification

Experienced DBA (4-8 years) with deep expertise in MySQL or PostgreSQL architecture, configuration, and management.

Proficient in SQL, backup/recovery, security implementation, performance tuning, and replication for both systems.

Skilled in scripting (e.g., Shell, Python) and Linux, possessing strong problem-solving, communication, and teamwork abilities with a proactive approach.

A relevant Bachelor's degree in Computer Science, Information Technology, or a related field.

We identify better ways of doing things.

Solver? Absolutely. But not the usual kind. We are searching for the architects of the

audacious & the pioneers of the possible. If you are the type to dismantle assumptions,

re-engineer ‘best practices,’ and build solutions that make the future possible NOW,

then you are speaking our language.

➔ Improver. Solver. Futurist.

➔ Great sense of humor.

➔ ‘Possible. It is.’ Mindset.

➔ Compassionate collaborator. Bold experimenter. Tireless iterator.

➔ Natural creativity that doesn’t just challenge the norm, but solves to design what’s better.

➔ Thinks in systems. Solves at scale.

This Isn’t for Everyone. But if you’re the kind who questions why things are done a

certain way—and then identifies 3 better ways to do it — we’d love to chat with you.

System Administrator : Linux : L3

Job Description

• Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher with Red hat Certified Engineer (RHCE)/Microsoft
• Certified Server Administrator (MCSA).
• Total 7 - 10 years of experience Server Administration.
• Good exposure to Server administration and Basic Networking skills
• Management of Enterprise level servers (Linux/Windows).
• Engineer should have expertise in areas Like trouble shooting and handling of various Server level issues.
• The engineer must provide support in patch management/security operations.
• Hands-on experience on troubleshooting server-side Network related issue in coordination with network team
• Cluster configuration, monitoring & troubleshooting

Technology Knowledge Areas -

• RedHat Linux
• VMWare
• Windows Server 2008/2012/2016/2019 and latest, Powershell, HCIS and
• Virtualization
• Storage Backup
• Virtualization Technology & VMWare Private Cloud
• Cloud Computing
• Schedulers, Cron Jobs, Transaction logging Annexure to RFP No. 8944 Scope of Work
• NSEIL
• Active Directory & Domain Knowledge
• TCP/IP Connection
• DR & BCP
• HCIS, Powershell/Public Cloud/Scripting
• Knowledge of Server Hardware is required (HP, DELL, CISCO UCS etc.,)
• Knowledge in multiple OS Windows/Linux
• Performance Management, Optimization and Capacity Planning
• Understanding, Monitoring of Storage and Cluster
• Understanding of Networks and DNS
• Escalation Management (Internal, within NSEIL and with OEM) and Good communication skills

Urgently Hiring Android developer either in Android java (android studio) or React native Android app developer or Flutter Android app developer.

Job Location : Indore ( work from Office)

Experience needed : minimum 6 months needed

******

1) Android developer must have expertise in designing as well as development on any technology( either on Android java or React-native or Flutter)

2) Must have expertise in implementing api ( json parsing )

3) Must have done some fully dynamic Android app before.

4) Can work individually or in a team , immediate joiner

*****

Job Description for Motion Graphics Designer Job Profile

●   Position: Motion Graphics Designer

●   Proficiency Required: After Effects | Photoshop | Illustrator | Premiere Pro (Optional)

●    Location: Bangalore

●   Job Mode: Work from office

●   Salary: 7-7.2 LPA Negotiable

●   Notice Period: 15-days

Job Responsibilities

We are looking for a dynamic and creative Junior/Senior Motion Graphics Designer to join our team. You will be responsible for creating engaging motion graphics and animations for a variety of platforms, including social media, advertisements, websites, and presentations. Depending on your experience level, you will either assist in or lead the conceptualization, execution, and delivery of motion design projects

Eligibility Criteria

Motion Graphic Designer 

Proficiency Required: After Effects | Photoshop | Illustrator | Premiere Pro (Optional)

​​​​​​Candidate must have worked for varied platforms and domains.

Must have prior experience into advertising agencies before.

Motion Graphics Designer (1–2 Years Experience)

•   Assist in designing and creating engaging motion graphics and animations for digital platforms.

•   Collaborate effectively with design, marketing, and content teams to meet project goals and timelines.

•   Edit and enhance video footage with effects, transitions, typography, and animations.

•   Ensure all deliverables align with brand guidelines and maintain high visual quality.

•   Stay up to date with current trends in motion design and contribute fresh, creative ideas.

•   Preferred Traits:

o   Consistent employment history demonstrating commitment and growth.

o   Experience working in collaborative environments and contributing as part of a team.

o   A portfolio showcasing a diverse range of styles and projects, with awareness of modern design trends.

Job Title: Channel Sales Manager - ERP & CRM Solutions

Location: Mumbai, Hyderabad, Remote

Experience: 4-6 yrs

Job Summary:

We are seeking a highly motivated and experienced Channel Sales Head to drive the channel partner strategy, business development, and revenue generation for our ERP and CRM product offerings across the Middle East, Asia, South Africa, US, and UK. This role requires a strategic leader with a strong background in building and managing channel ecosystems, driving sales through partners, and executing regional go-to-market plans. The ideal candidate will have a deep understanding of the ERP and CRM landscapes and the ability to recruit, enable, and scale high-performing partners while delivering measurable sales revenue growth.

Key Responsibilities:

Channel Partner Strategy & Development:

• Develop and execute a comprehensive channel sales strategy across the Middle East, Asia, South Africa, US, and UK regions to drive revenue growth for ERP and CRM solutions.
• Establish and nurture strong relationships with new and existing partners to drive sales and product adoption.
• Lead the development of go-to-market strategies and regional sales plans in collaboration with the channel partners.

Partner Enablement & Training:

• Design and implement training programs to ensure that partners have the skills and knowledge to successfully sell, implement, and support ERP and CRM solutions.
• Provide ongoing support and resources to partners, including sales enablement tools, marketing materials, and product updates.
• Drive partner certification programs and performance management to maintain a high standard of service delivery and sales performance.

Revenue Growth & Sales Execution:

• Work closely with channel partners to ensure they meet or exceed their sales quotas and targets.
• Collaborate with internal sales teams and marketing to support joint sales efforts, drive pipeline development, and close deals.
• Take ownership of generating sales revenue for the organization by fostering a results-driven sales culture among channel partners.
• Manage sales forecasts and ensure timely reporting of pipeline and partner performance to senior leadership.

Partner Ecosystem & Relationship Management:

• Build and maintain long-term, strategic relationships with key partners and stakeholders within the partner ecosystem.
• Conduct regular performance reviews with partners, identify areas for improvement, and work together on corrective actions to drive mutual success.
• Act as the point of contact for critical partner escalations and address any issues that may impact partner satisfaction or sales performance.

Market & Competitive Insights:

• Stay informed about market trends, customer needs, and competitor activities in the ERP and CRM markets to inform channel strategies.
• Provide insights on regional market dynamics and customer requirements to adjust product offerings and improve partner sales tactics.
• Collaborate with product management and marketing teams to align product messaging and promotional strategies with regional channel partners.

Reporting & Analysis:

• Provide regular reports on partner sales activities, progress against goals, and forecasts to senior leadership.
• Analyze channel performance data to identify trends, areas for improvement, and new business opportunities.

Key Qualifications:

Experience:

• 5-6 years of experience in channel sales, partner management, or business development, with a proven track record of success in the ERP and CRM markets.
• Extensive experience in managing channel partners across the Middle East, Asia, South Africa, US, and UK regions.

Skills:

• Strong leadership skills with the ability to influence and align cross-functional teams and partners.
• In-depth knowledge of ERP and CRM product landscapes, business processes, and customer needs.
• Excellent communication, negotiation, and interpersonal skills with the ability to build relationships at all levels.
• Ability to develop and execute strategic plans while maintaining focus on day-to-day operational execution.
• Results-driven, with the ability to manage multiple priorities and achieve sales targets.

Education:

• Bachelor's degree in Business, Information Technology, or a related field. MBA preferred.

Travel:

• Ability to travel as needed to engage with partners and support regional sales efforts.

Personal Attributes:

• Highly self-motivated with a passion for building and scaling business through partnerships.
• Collaborative, yet able to work independently and manage multiple complex relationships.
• Strong business acumen with a focus on results and long-term business growth.
• Excellent problem-solving and conflict-resolution skills.
• Ability to thrive in fast-paced, rapidly evolving environments.

Salesforce Developer

Mumbai

Min 4+ years of experience and deep technical knowledge in Salesforce Administration.

 Hands on experience into Lightning/LWC/Aura Components and Apex with required Technical and Professional Expertise

 SFDC platform development experience with minimum 2 years of Lightning Aura Framework experience

 Prior experience implementing full cycle projects alongwith Salesforce Development/ Customizations, Lightning Components (APEX, AURA, Visual Force, Batch), Force.com Customization, Salesforce Communities (Partner & Customer) and Integration

 Experience in development of Managed & Unmanaged Packages

 Deep technical knowledge of Salesforce products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem.

 Experience defining and delivering custom Force.com enterprise applications in a technical role

 Have a thorough understanding on the Life Cycle of Development including deployment/packaging effectively using Metadata API

 The experience and demonstration of understanding of overall SFDC architecture and platform.

 Effectiveness to run business user design and user experience sessions.

 Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). 

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)