Lead – Microsoft Dynamics CRM

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

Technical Lead - D365FO

Technical Lead – D365 Finance & Operations (D365FO)

Experience: 7–9 Years

Location: As per business requirement

Job Summary

We are looking for an experienced Technical Lead – D365FO to lead the design, development, customization, integration, and support of Microsoft Dynamics 365 Finance & Operations solutions. The candidate should have strong technical expertise in X++, D365FO architecture, integrations, reporting, and development best practices, along with experience leading technical teams.

Key Responsibilities

• Lead the technical design, development, customization, and implementation of D365 Finance & Operations solutions.
• Develop and customize D365FO using X++, extensions, Chain of Command (CoC), event handlers, and frameworks.
• Design and implement integrations between D365FO and external systems using OData, REST APIs, SOAP, Data Management Framework (DMF), and Azure services.
• Develop and maintain SSRS reports, Electronic Reporting (ER), workflows, batch jobs, and data entities.
• Analyze business requirements and translate them into scalable and maintainable technical solutions.
• Lead code reviews, technical estimations, performance optimization, debugging, and troubleshooting.
• Work closely with functional consultants, business stakeholders, architects, and offshore/onshore development teams.
• Ensure adherence to Microsoft D365FO development standards, best practices, and coding guidelines.
• Manage deployments across development, test, UAT, and production environments.
• Mentor developers and provide technical guidance to the team.

Mandatory Technical Skills

• 7–9 years of experience in Microsoft Dynamics AX/D365FO development.
• Strong hands-on experience in X++ development.
• Strong knowledge of D365FO architecture and extensibility framework.
• Experience with Chain of Command, extensions, event handlers, delegates, and overlayering concepts.
• Expertise in D365FO integrations and Data Management Framework (DMF).
• Experience with OData, REST APIs, SOAP, and web services.
• Hands-on experience with SSRS, Electronic Reporting, workflows, batch processing, and data entities.
• Strong knowledge of SQL Server and database concepts.
• Experience with Visual Studio, Azure DevOps, Git, and source control.
• Good understanding of Azure services and cloud-based integrations.

Good to Have

• Experience with Power Platform, Power Automate, and Power BI.
• Knowledge of Lifecycle Services (LCS) and D365FO environment management.
• Experience with Performance Monitoring and Optimization (PerfTimer, Trace Parser, SQL optimization).
• Knowledge of D365FO security, roles, privileges, and duties.
• Microsoft Dynamics 365 Finance & Operations certification is an advantage.
• Experience working in Agile/Scrum development environments.

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

Job Title: Technical Delivery lead – Full stack

Experience:

·       12+ years overall

·       5+ years as Technical Delivery lead

Position Summary

We are looking for an experienced Technical Delivery Lead with 12+ years of software development experience to lead the design, development, integration, deployment, and support of enterprise digital solutions. The ideal candidate should have strong hands-on technical expertise and be capable of actively contributing to development by designing and implementing complex features, integrations, and critical business functionalities while leading the cross-function team.

Key Responsibilities

Technical Leadership

·      Lead end-to-end application delivery from requirements gathering through production deployment.

·      Define solution architecture, technical standards, and development best practices.

·      Conduct design reviews, code reviews, and technical discussions.

·      Mentor development teams and provide technical guidance.

·      Collaborate with business stakeholders, architects, product owners, and project managers.

Hands-on Development

·      Actively participate in application development and contribute code for complex and critical features.

·      Design and implement scalable solutions for high-priority business requirements.

·      Lead troubleshooting and resolution of complex technical and production issues.

·      Review and optimize application performance, security, and scalability.

·      Support development teams in resolving technical blockers and challenges.

Required Technical Skills

·      Sitecore XP/XM

·      OutSystems

·      Node.js, .NET Core, ASP.NET MVC, C#, Java

·      React.js, JavaScript, TypeScript

·      REST APIs, Microservices Architecture

·      SQL Server, Oracle, MySQL

·      Azure/AWS, CI/CD, Docker, Jenkins, Git

Candidate Profile

·      12+ years of software development experience.

·      5+ years of experience as Technical Delivery Lead or Solution Lead.

·      Strong hands-on coding experience with the ability to independently deliver complex technical solutions.

·      Experience leading Agile teams and managing end-to-end delivery.

·      Excellent stakeholder management and communication skills.

Key Phrase

Hands-on Technical delivery Lead who is expected to contribute 30-40% of the time in coding based on the availability, solution implementation, code reviews, and complex technical problem-solving.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Role: Lead Engineer

Location: India, Remote

Experience: 7-8 Years

Shift: Overlap with US Business Hours (as required)

Algoworks

www.algoworks.com

About the company

Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.

For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.

At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.

Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.

Follow the video below to know about us! Clipchamp

Role overview

We are looking for an experienced Salesforce Technical Lead with 7–8 years of hands-on Salesforce development experience and proven leadership capabilities. The ideal candidate should be capable of leading a team, mentoring junior developers, acting as the technical anchor for projects and driving end-to-end delivery while working closely with US-based clients.

The candidate should possess excellent technical expertise across the Salesforce ecosystem, strong client-facing communication skills and experience translating business requirements into scalable technical solutions. Experience with Salesforce Agentforce and AI-powered Salesforce implementations is highly preferred.

Key responsibilities:

• Lead the design, development and implementation of Salesforce solutions across multiple projects.
• Act as the technical anchor for the team by providing architectural guidance, conducting code reviews and ensuring adherence to Salesforce best practices.
• Lead and mentor a team of Salesforce Developers and Consultants, providing technical guidance and grooming junior team members.
• Work directly with US-based clients to understand business requirements, conduct discovery sessions and translate functional requirements into technical designs.
• Participate in solution design discussions and recommend scalable, secure and maintainable Salesforce solutions.
• Break down requirements into technical tasks, allocate work to team members and ensure timely execution and delivery.
• Own end-to-end project execution, including effort estimation, sprint planning, risk identification, dependency management and release coordination.
• Ensure high-quality deliverables through design reviews, code reviews, testing support and adherence to development standards.
• Collaborate with Business Analysts, Project Managers, QA teams, Architects and stakeholders throughout the project lifecycle.
• Troubleshoot complex production issues and provide technical leadership during critical situations.
• Drive adoption of Salesforce best practices, DevOps processes and AI-driven capabilities using Agentforce.
• Support pre-sales activities by providing technical inputs, effort estimations and solution recommendations whenever required.

Required skills and competencies:

Salesforce platform

• Strong hands-on experience with:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Flows
• Batch Apex
• Queueable and Scheduled Apex
• Platform Events
• REST and SOAP APIs
• Integrations using Named Credentials and OAuth
• Custom Metadata Types
• Security and Sharing Model
• Governor Limits Optimization

Salesforce clouds

Strong implementation experience in:

• Sales Cloud
• Service Cloud
• Experience Cloud

Good to have

• Financial Services Cloud (FSC)
• Revenue Cloud
• Marketing Cloud

Agentforce and AI

• Good understanding of Salesforce Agentforce and Agentic AI capabilities.
• Hands-on implementation experience on at least one Agentforce project.
• Knowledge of Prompt Builder, AI-powered automation, Data Cloud integration and AI Agents is highly desirable.

Development and DevOps

• Git/GitHub
• CI/CD Pipelines
• Salesforce DX
• VS Code
• Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
• Agile/Scrum methodology

Must have skills:

• 7–8 years of Salesforce development experience.
• Experience leading a team of Salesforce Developers.
• Proven ability to mentor and groom junior team members.
• Strong experience working with US-based clients in client-facing roles.
• Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
• Experience in task planning, effort estimation, sprint planning and execution tracking.
• Ability to manage multiple priorities while ensuring successful project delivery.
• Excellent analytical, problem-solving and decision-making skills.

Certifications (Mandatory):

Candidates should possess multiple Salesforce certifications, including:

• Salesforce Certified Administrator
• Salesforce Platform Developer I (PD I)
• Salesforce Platform Developer II (PD II)
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Agentforce Certification (Specialist/Developer or equivalent)

Additional Salesforce certifications will be an added advantage.

Nice to have skills:

• Experience working in Agile environments.
• Exposure to enterprise-scale Salesforce implementations.
• Strong understanding of integration architecture and middleware platforms.
• Excellent stakeholder management and presentation skills.
• Self-driven, proactive and capable of independently driving technical discussions with customers.

Desired attributes:

• Excellent verbal and written communication skills.
• Strong leadership and mentoring capabilities.
• Client-first approach with exceptional stakeholder management skills.
• Strong ownership mindset with accountability for end-to-end delivery.
• Ability to work effectively in cross-functional and distributed teams.
• Excellent planning, prioritization and execution skills.
• Strong collaboration and conflict-resolution abilities.

Why join us?

• Opportunity to lead large-scale Salesforce transformation programs.
• Work directly with global clients and enterprise implementations.
• Exposure to cutting-edge Salesforce AI and Agentforce technologies.
• Collaborative, learning-focused work culture with opportunities for career growth and leadership.

Interview process

2 rounds of discussion.

We are looking for an experienced Microsoft Power Platform Developer with strong expertise in Power Apps, Power Automate, Canvas Apps, and Model-Driven Apps.

Key Responsibilities

Design, develop, and maintain solutions using Microsoft Power Platform.

Develop business applications using Power Apps, including Canvas Apps and Model-Driven Apps.

Create and manage automated business processes using Power Automate.

Work with Microsoft Dataverse for data modeling, configuration, and application development.

Develop integrations between Power Platform and Microsoft 365, third-party applications, APIs, and enterprise systems.

Analyze business requirements and translate them into effective technical solutions.

Customize and configure Model-Driven Apps based on business requirements.

Build responsive and user-friendly Canvas Apps.

Develop complex workflows and approval processes using Power Automate.

Troubleshoot application, workflow, integration, and performance-related issues.

Follow Power Platform best practices for security, governance, performance, and scalability.

Work with development, functional, infrastructure, and business teams to deliver solutions.

Participate in solution design, development, testing, deployment, and production support activities.

Prepare technical documentation, solution design documents, and deployment procedures.

Provide technical guidance and support to junior developers/team members.

Ensure solutions follow enterprise ALM, security, and governance standards.

Must-Have Skills

Microsoft Power Platform

Power Apps

Canvas Apps

Model-Driven Apps

Power Automate

Microsoft Dataverse

Power Platform Development

Enterprise Application Development

Integration & Troubleshooting

Required Skills & Experience

6–9 years of overall IT experience.

Minimum 5 years of hands-on experience in Microsoft Power Platform.

Strong hands-on experience in Power Apps and Power Automate.

Excellent experience developing Canvas Apps and Model-Driven Apps.

Good understanding of Dataverse, connectors, APIs, and integrations.

Experience developing enterprise-level Power Platform solutions.

Strong understanding of application lifecycle management and deployment processes.

Good troubleshooting and problem-solving capabilities.

Ability to understand business requirements and convert them into technical solutions.

Experience working with cross-functional teams and enterprise stakeholders.

Strong communication, documentation, and coordination skills.

Preferred Skills

Experience with Microsoft 365 integrations.

Knowledge of SharePoint Online, Teams, Outlook, and other Microsoft services.

Exposure to Power Platform governance and Center of Excellence practices.

Knowledge of Power Platform security and role-based access.

Experience with Power Platform ALM, solutions, and deployment pipelines.

Exposure to REST APIs and third-party integrations.

Experience working in Agile/Scrum development environments.

Knowledge of Power Platform performance optimization and best practices.

Key Competencies

Strong Power Platform development and technical expertise.

Excellent application design and development skills.

Strong analytical and troubleshooting abilities.

Ability to design scalable and maintainable Power Platform solutions.

Strong understanding of business requirements and technical implementation.

Excellent stakeholder communication and coordination.

Ability to work independently as well as collaborate with technical teams.

Strong ownership and delivery mindset.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

Senior Sales Manager / Business Development Manager (10+ Years Experience)

Location: Hyderabad, India (Global Sales Focus)

Experience: 10+ Years

Employment Type: Full-time

About the Role

We are seeking a highly accomplished Senior Sales Manager to lead enterprise sales initiatives and spearhead revenue growth for Ray Business Technologies. The ideal candidate will bring deep experience in selling complex digital transformation and managed services solutions to global enterprise customers.

Key Responsibilities

• Own full sales cycle — business development, client engagement, proposals, negotiations, and closures
• Create and execute sales strategies aligned with organizational growth targets
• Drive new logos acquisition and account expansion in strategic geographies (US/NA/EMEA)
• Build C-level relationships and position RBT as a strategic transformation partner
• Mentor and guide junior BDEs to achieve team revenue goals
• Collaborate with delivery, marketing, and leadership teams for GTM success
• Analyze market trends and competitive landscape to refine offerings and positioning

Required Skills & Competencies

• 10+ years in IT services sales with a track record of consistent quarterly revenue achievements
• Strong exposure to selling Microsoft Dynamics 365, Azure, Data & AI, and Digital Experience Platforms
• Ability to drive complex enterprise pursuits with multi-stakeholder involvement
• Excellent storytelling, communication, leadership, and stakeholder management skills
• Demonstrated account mining and strategic relationship development experience

Education

• MBA or Bachelor’s degree in Business/Technology preferred

Job Summary:

We are seeking a highly skilled and experienced Power Platform Developer

Years of experience needed: 8+ Yrs

Required Skills

Proficiency in Power Platform, including Power Automate and Power Apps.

Knowledge of Low-Code application development and rapid delivery.

Experience with Intelligent Document Processing (IDP) tools and frameworks.

Expertise in API design and integration for seamless connectivity.

Understanding secure, scalable, and resilient architecture.