Lead – Microsoft Dynamics CRM

About CT Nova

CT Nova is an enterprise learning platform that runs inside our customers’ own cloud. Rather than asking organisations to hand their learner data to someone else’s SaaS, we deploy the entire platform as an Azure Managed Application into the customer’s own Azure tenant — data never leaves their environment, and billing runs through the Azure Marketplace on metered usage.

The product grew out of migrations off Microsoft’s Community Training platform, so our DNA is large-scale, often public-interest training: government skilling programmes, NGO field workforces, enterprise frontline teams. We work with organisations across several regions, some running training at a scale of hundreds of thousands of learners.

The role

·     Title: Founder’s Office — Growth

·     Reports to: The founders, directly

·     Location: Bengaluru preferred; remote considered for the right person. Periodic travel for client meetings.

·     Compensation: Competitive fixed salary, performance-linked variable, and ESOPs.

You will be our first dedicated growth hire, and that word — first — is most of the job. There is no playbook to inherit, no readymade pipeline handed over, and no team beneath you yet.

Almost every customer we have today reached us through Founder network & relationship rather than through a sales motion. That base is real, sticky and expandable. It is also exactly why the next phase has to look different. Your job is to build a new muscle : a repeatable way of finding, winning and growing accounts on our own terms.

This is a Founder’s Office role in the real sense. You will spend time in customer conversations, time in spreadsheets, and time in the room where decisions actually get made. The founders are in these conversations alongside you — this is neither a role where you are sent out alone with a bag and a number, nor one where you produce strategy at a safe distance from the customer.

What you’ll own

·     Customer conversations: Run a standing rhythm of structured conversations across our existing base — not support check-ins, but real discovery into what each organisation is trying to achieve, where the platform gets in their way, and what would justify them expanding.

·     Growth opportunities: Turn those conversations into a ranked, evidence-backed view of where the next tranche of revenue comes from — which accounts can grow, what unlocks each one, which segments deserve concentration, and what we should decline.

·     Expansion and retention: Own the commercial side of the existing base — expansion, renewals, pricing conversations, and account plans that make growth deliberate rather than reactive.

·     The GTM pipeline: Work with marketing to stand up an acquisition engine from close to zero — a defined ICP, positioning and messaging that survives contact with a buyer, an outbound motion, and enough tracking to tell whether any of it is working.

·     Partner motion: Make the Microsoft relationship a deliberate channel rather than an accident of history — Marketplace listing, co-sell readiness, and working relationships with regional systems integrators.

·     Product feedback loop: Sit between customers and engineering. A meaningful share of our expansion revenue is gated by product work — reliability at scale, onboarding, SSO, reporting — so translating commercial urgency into a credible roadmap argument is part of the role, not a side effect of it.

What the first year looks like

·     First 90 days: You have spoken to every meaningful customer and formed your own view of the base. You have written a growth thesis with a ranked opportunity list, and agreed with the founders on where to concentrate.

·     By six months: A working pipeline with self-sourced opportunities in it. Expansion plans live on the top accounts. Positioning and collateral a newcomer could sell from.

·     By twelve months: Revenue growth you can attribute to specific decisions, measurably less dependence on any single account or channel, and a motion documented well enough that the next two hires can run it.

What we’re looking for

Must-haves

·     Commercial ownership: 3–6 years in a role where you carried commercial responsibility for B2B outcomes — GTM at a SaaS or PaaS company, consulting, or an early-stage operating role. Titles matter less to us than evidence that you have owned something end to end.

·     Customer presence: Comfort in front of customers, including technical buyers, and the ability to hold your own on cloud deployment, data residency and total cost of ownership. You do not need to be an engineer; you do need to be unafraid of technical detail.

·     Structured thinking and clear writing: Much of this job is turning messy conversations into a position other people can act on. We will ask to see a written sample.

·     Comfort with low support: There is no CRM hygiene team, no SDR, and no marketing department waiting on your brief. What exists is what you build.

Good to have

·     Exposure to Microsoft’s co-sell ecosystem, Azure Marketplace transactions, or partner-led motions.

·     Experience selling into government, development-sector or education buyers, where cycles are long and procurement is a discipline of its own.

·     Familiarity with LMS/LXP or workforce-development products.

·     Time spent at a company under 30 people.

Who this role isn’t for

We would rather be direct now than waste your time later.

·     If you want a defined territory, an inherited pipeline and a quota to work against, this will frustrate you.

·     If you want a purely strategic seat — market maps and decks, no customer calls — this is not that either.

·     Our base is small and concentrated, the product still has scaling work ahead of it, and some of what you propose will be constrained by engineering capacity. Working inside that tension is the job, not an obstacle to it.

How to apply

Our process: an intro call with a founder, then a written exercise based on a real CT Nova growth problem and a discussion of your response, then a conversation with the founding team, then references. We aim to close within three weeks.

• Identify, Collate and translate user requirements.
• Define objectives and goals to be achieved by technical solution.
• Identify possible Solutions.
• Manage and Coordinate with solution provider for setup and installation of technical systems, applications, or process designed for business process solutions.
• Troubleshoot functionality of configured systems.
• Identify and document technical issues and feedback to be escalated to vendor for resolution and process improvements.
• Work as trainer and support directly to user onsite or remotely.
• Act as a bridge between SGRL users and technical solution provider during and after Implementation.

• Translate business requirements into Technical Functional Designs.
• Identify available solutions and arrange Demos.
• Arrange technical and commercial negotiations for selected solution.
• Plan deployment of solution including test Plan development and execution.
• Provide training and end-user support during and after the implementation process.
• Ensure delivery of documented user requirement with the software provider.

• Business Analysis Skills
• Analytical skills and attention to detail in written documentation
• Quick Learner / Grasping skills
• Strategic thinker with the ability to motivate and drive tactical execution.
• Creative problem solver, capable of developing innovative and differentiated solutions.
• Strong Oral and written communication and presentation skills with a keen eye for details.
• Proficient in Microsoft Word, Excel, PowerPoint, SQL and Scripting.
• Organizational skills and time management
• Language – English and Hindi

• Oracle 10 and above
• Jasper
• BI platform

Candidate with Advanced Skills can expect good salary commensurate with industry standards.

Delhi

Remote Work: Work from Home shall be acceptable till the pandemic is over. Visit to office, as and when informed by HR or reporting manager, is expected.

Company Description

FancyPants is a unique lifestyle boutique that aims to make it simple and affordable for women to explore fashion trends. We stock the most coveted products across a wide range of categories to ensure our clients feel confident and stylish. We are an ALL GIRLS TEAM.

Role Description

This is a full-time on-site role located in Mumbai for a Logistics & Returns Analyst.

Qualifications

• Analytical skills and attention to detail
• Experience in creating key performance indicators
• Customer service skills
• Excellent written and verbal communication skills
• Bachelor's degree in Logistics, Supply Chain Management, or a related field
• Experience working in a fashion retail environment is a plus

Job Description:

• Non Delivery Reports, Return To Origin coordination and analysis
• Returns
• Legal & Trademark Coordination
• Third Party E-Commerce Coordination
• Import Logistics Coordination
• Variety of Minor Responsibility regarding the Website

Industry

• Apparel & Fashion

Employment Type

Full-time

Edit job description

API Lead Developer

Job Overview:

As an API developer for a very large client, you will be filling the role of a hands-on Azure API Developer. we are looking for someone who has the necessary technical expertise to build and maintain sustainable API Solutions to support identified needs and expectations from the client.

Delivery Responsibilities

• Implement an API architecture using Azure API Management, including security, API Gateway, Analytics, and API Services
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects
• Conduct functional, regression, and load testing on API’s
• Gather requirements and defining the strategy for application integration
• Develop using the following types of Integration protocols/principles: SOAP and Web services stack, REST APIs, RESTful, RPC/RFC
• Analyze, design, and coordinate the development of major components of the APIs including hands on implementation, testing, review, build automation, and documentation
• Work with DevOps team to package release components to deploy into higher environment

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Spring Boot, Microservices, API Management & Gateway, Event Streaming, Cloud-Native Patterns, Observability & Performance optimizations
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• At least 5+ years of experience with Azure APIM
• At least 8+ years’ experience in Azure SaaS and PaaS
• At least 8+ years’ experience in API Management including technologies such as Mulesoft and Apigee
• At least last 5 years in consulting with the latest implementation on Azure SaaS services
• At least 5+ years in MS SQL / MySQL development including data modeling, concurrency, stored procedure development and tuning
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Ability to work as a collaborative team, mentoring and training the junior team members
• Working knowledge on building and working on/around data integration / engineering / Orchestration
• Position requires expert knowledge across multiple platforms, integration patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 12+ years relevant experience or equivalent.

What will you do?

• Develop IP-based communication platforms like video conferencing, IM, etc., new user-facing features, and enhance our main front-end platforms.
• Develop specifications and designs for complex applications or modify/maintain complex existing applications.
• Ensure the technical feasibility of UI/UX designs, and Optimize applications for maximum speed and scalability.
• Write clean, high-performance, maintainable code and generate automated unit, regression and integration tests.
• Collaborate with multi-functional teams including mobile developers to deliver a great product experience for Houm consumers.

Skill Sets

• 5 to 6 years of hands-on industry experience in core front-end web development using Angular 9. x.
• 4 to 5 years of hands-on industry experience in real-time web application development using Socket.IO
• Strong knowledge of bi-directional communication between web clients and servers, design principles, multithreading, design patterns, and best practices behind a scalable application and ability to implement automated testing platforms and unit tests.
• Experience with one or more of the following domains: real-time collaboration application development, real-time multimedia communication application development, SIP application development, or Instant messaging (IM) application development.
• Good understanding of asynchronous request handling, prototype inheritance, composition, partial page updates, and application rendering behaviour and performance.
• Proficient understanding of cross-platform compatibility issues and ways to work around such issues, code versioning tools such as Github.
• Experience with distributed memory caching systems, and web-socket communications such as Redis or Memcached.
• Working experience in cloud environments, and any NoSQL databases like Redis, DynamoDB, Cassandra etc.

Key Skills: Good at writing post descriptions, Responsible for providing Reel Description, Innovative in writing the video descriptions, Good at writing website content, Perfect in providing the add copy, researching about the topic and writing the article 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  Our team is looking for CONTENT WRITERS who are incredibly proficient at writing post descriptions, responsible for providing reel descriptions, creative in writing video descriptions, good at writing website content, and master at creating ad copy plus researching and writing the articles.

Roles and Responsibilities:

•  should be good at writing post descriptions.
• Responsible for providing Reel Descriptions.
• Innovative in writing the video descriptions
• Good at writing website content.
• Perfect in providing the Ad copy. 

mandatory Skills:

•  Excellent communication skills
• Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team