Digital Sales Manager

Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.

Job Responsibilities:

✅ Make outbound calls for feedback, upselling & cross-selling

✅ Address customer queries & grievances professionally

✅ Build strong customer relationships and ensure retention

✅ Maintain accurate records of interactions & sales

✅ Collaborate with teams for seamless customer experience

Work from Gurgaon Office.

Main Tasks

• Conceptualizing creative ideas with clients.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colors and fonts.
• Preparing design plans and presenting the website structure

Qualification profile

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Experience with working on Vue.js and/or Node.js would be a plus.
• Knowledge of Figma would be a plus
• Hands-on Experience on Storybook would be a plus

Be a part of one of the best IT companies that is making it easier for businesses and customers to interact with each other, efficiently and economically too.

Our client is a global platform that provides exceptional customer engagement through chatbots and various channels for their business clients. They have made their presence known across verticals, small and large businesses and even in emerging markets. The objective of their messaging platform is to create a rich experience for the marketing, sales and support teams using messaging channels, device manufacturers and operators.

They are currently working with nearly 40 thousand brands, serving almost 6 billion messages per month. Their clientele includes well-known giants such as HDFC Bank, Twitter, FB, Whatsapp, Google, LinkedIn, Zomato, Citibank, Vogue and many more. With offices based in the USA, Brazil, Mexico and India, their team has become an integral part of their clients’ numerous customer success stories.

As a Frontend Developer, you will be required to be an expert in technologies such as HTML, CSS, Javascript, ReactJS, UI Design tools, Wireframe tools etc. and work on the Frontend development of our products/ services.

What you will do:

• Designing and developing a UI framework that can be used across multiple products and website
• Working on optimization of the web application/ websites and keeping knowledge of tools used to benchmark the performance.
• Being aware of agile development (short sprints) and helping the team with debugging and troubleshooting issues.
• Learning newer technologies in UI/UX and guiding the team in delivering quality results.

What you need to have:

• Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
• Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Development of complex data transformation using Talend (BigData edition), Python/Java transformation in Talend, SQL/Python/Java UDXs, AWS S3, etc to load in OLAP Data Warehouse in Structured/Semi-structured form
• Development of data model and creating transformation logic to populate models for faster data consumption with simple SQL.
• Implementing automated Audit & Quality assurance checks in Data Pipeline
• Document & maintain data lineage to enable data governance
• Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc

Requirements

• Programming experience using Python / Java, to create functions / UDX
• Extensive technical experience with SQL on RDBMS (Oracle/MySQL/Postgresql etc) including code optimization techniques
• Strong ETL/ELT skillset using Talend BigData Edition. Experience in Talend CDC & MDM functionality will be an advantage.
• Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
• Expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Good understanding & working experience in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) and cloud-native Data Lake (S3, ADLS, BigQuery, etc) solutions
• Familiarity with AWS tool stack for Storage & Processing. Able to recommend the right tools/solutions available to address a technical problem
• Good knowledge of database performance and tuning, troubleshooting, query optimization, and tuning
• Good analytical skills with the ability to synthesize data to design and deliver meaningful information
• Good knowledge of Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model
• Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
• Ability to understand business functionality, processes, and flows
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently

Functional knowledge

• Data Governance & Quality Assurance
• Distributed computing
• Linux
• Data structures and algorithm
• Unstructured Data Processing

Title :- Front End Angular Developer
Location:-Trivandrum (Currently work from home)
Salary upto 8.5lpa
Experience Required:-3+ years

Notice Period:-upto 30 days

Job Description

We are looking to hire experienced Angular Developers on fulltime basis to be a part of a dynamic team.

• 3+ years of experience in Angular Framework.
• Must have good experience working in Angular 5 and above.
• Strong knowledge in JavaScript is a must.
• Good understanding/knowledge of frontend technologies is a must.
• Knowledge in karma/mocha is desirable
• Good knowledge in GIT.
• Good to know cloud technologies like AWS/Google Cloud/Azure, etc.
• Good communication skills in English - written and oral.
• Must be willing to relocate to Trivandrum, Kerala, post-COVID restrictions.

Skills

FRONT END DEVELOPMENT, ANGULAR FRAMEWORK