- Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
- Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
- Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
- Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
- Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
- Prepare a business requirement document (BRD) for our customer’s business needs.
- Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
- Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
- Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
- Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
- Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
- Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
- Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
- Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
- Possessing excellent business application knowledge to enhance customer support.
- Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.
About Emipro Technologies
Similar jobs
Big Picture (The Opportunity) :
You will be responsible for the creation and maintenance of best in class demonstration packages. Owning a library of vision setting demonstrations whilst also supporting the regional sales teams to tailor these demonstrations to customer opportunities. Empowering the sales teams with assets that are driven by business value and supported by industry data and customer use cases. Through the development of these high-value demonstration deliverables, this role will help the team to approach through the alignment of content with buyer expectations, priorities, and preferences.
What do we want from you ? (Our Expectations) :
We are looking for a high-performing Pre Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. An ability to operate effectively as a member of a dynamic team within a matrixed organisation.
What are you required to do ? (Your Responsibilities)
- Develop knowledge of Agami’s software portfolio to a level that allows you to build, configure, document,and customize demonstration environments and associated deliverables – scripts, setup guides and videos.
- Implement latest demonstrations in Customer Experience Centers globally, and upskill local resources on how to maintain and demo the systems.
- Ability to adapt and learn new software along with industry processes and best practices to align with new business and demo requirements.
- Participate in, contribute to and lead multiple concurrent demonstration building efforts, leveraging the team wherever possible.
- Support and maintain both cloud and on-premise demonstration environments, supporting the wider presales when they reach out for technical demo support.
- Explore new ways of effectively communicating Agami value, internally and externally, and using cutting-edge digital solutions.
- Review, refine and enhance demonstrations produced by other teams, with the objective of ensuring that everything we produce is templatized, high quality and is focused on our audiences and markets.
- Operate independently based on high-level work descriptions. Prioritizing activities based on schedule and deadlines.
- Work closely with the sales team in the area of product fitment and delivery expectations
- Advice on RFP/Proposal bidding decisions based on technical compliance
- Deliver Presentations and Demos of Products to both technical and non-technical customers
- Empower sales teams with in-depth product and business knowledge
- Work with the product development teams to capture new customer requirements and develop and expand the product portfolio
- Work with the post-sales/ Project implementation team in handing over any pre-sales efforts
- Represent the company in a professional manner and build good relationships with clients to the company’s benefit
- Keeping abreast of market trends and product & competitor landscapes.
Qualifications:
- 2+ years experience in the Technology industry and/or hands-on working experience in SAAS products
- Excellent presentation and communication skills
- Should have excellent English communication skills (both written & verbal)
- General application and technology knowledge
- Integrates seamlessly in project teams and takes an active expert role
- Creates concise, clear documentation in support of projects.
- Fulfills expert role in external or internal project teams
- Project Management skills
- Skilled in crafting feedback and delivering enablement and training
- Expert MS PowerPoint and MS Word skills
- A flexible attitude and an ability to produce excellent work with minimal guidance
Full stack engineer
Purpose
All kids have extraordinary talent & creativity, and our mission in the world is to help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality.
We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices.
Team
We are a team that is maniacally customer obsessed & building products that consumers love.
The plumber in chief was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region. He was also instrumental in taking Cleartrip global 8 countries) & create global high quality products in an increasingly flat world.
We want to recreate the magic, and build the same customer obsession & product culture here.
Full stack engineer
About the role
Engineer new products and features, improve existing products and features. Help improve performance and reliability, or polish existing features. What are we looking for?
3+ years working as a backend or full stack developer.
Bachelor/Masters of engineering.
Better - Full stack engineer 1
You're proficient with any part of our technology stack: React/Swift, TypeScript, Node.js, and Postgres.
We are location agnostic, but in the same time zone India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
You are not fixated about any one programming language & can learn new tech as needed.
You are somebody who shares the same ethos.
Bonus
You have expertise in video or audio engineering skills.
You contribute to open source projects.
You've an interest in education & kids.
You have interests outside of technology, such as in art, music or any performing art.
What is our interview process?
An initial 30 min call to understand each other at a high level.
Work on a case study or assignment over the period of 2 weeks to ensure a good match. We care about effort & quality, and are happy to compensate fairly for the work put in)
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Telecaller and Counselor to join our team and contribute to our mission of nurturing future leaders.
Job Description:
- As a Telecaller and Counselor at Bansal Classes, you will play a pivotal role in guiding and assisting aspiring students and parents in their educational journey. Your responsibilities include:
- Conducting outbound calls to potential students and their parents.
- Providing information about our courses, teaching methodologies, and the institute's reputation.
- Addressing inquiries and concerns in a professional and empathetic manner.
- Assisting students and parents in selecting the most suitable courses and programs.
- Maintaining a database of inquiries and follow-ups.
- Coordinating with our academic team to ensure accurate and up-to-date information is provided.
Requirements:
- Minimum of 3 years of experience in telecalling and counseling, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle both telecalling and counseling responsibilities effectively.
R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.
For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.
Currently we are looking for a “Full Stack Developer” with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference.
What you’ll do:
· Work as full stack developer with prime focus on backend
· Responsible for handling and overseeing the End-to-end development from designing to development.
· Produce reusable, testable, and efficient code
· Troubleshoot critical issues and guide team as well.
· Support & Nurture other developers providing advice, coaching along with Design and code review of Peers
· Integrate data storage solutions and ensure application performance, quality, and responsiveness
· Collaborate with a team to define, design, and ship new features
· Identify and correct bottlenecks as well as fix bugs
· Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor.
What we’ll need:
Mandatory skills:
· Strong communication and Articulative skills.
· University degree or equivalent educational experience (optimally a technical or engineering degree)
· 6+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot
· 3+yrs of hands on experience in Angular/React technologies
· Strong Data structures & algorithm skills along with Design skills
· Ability to manage multiple priorities and projects simultaneously
· Understanding of Agile methodologies
· Willingness to take ownership and find ways to unblock oneself.
· Trustworthy, team oriented and transparent
Technical Skills:
· Core Java (Collection, multi-threading, design patterns)
· Frameworks - Hibernate, Spring, REST Jersey
· Front end technologies – Java Script, jQuery, Angular, Reactjs
· Database – SQL & NoSQL
· Modelling – UML & ERD
Purpose of Job is to strategize, manage & execute Training framework for the organization
Technical Skills
-
Sound knowledge of Industry L&D Practices
-
Moderate knowledge of BFSI Sector & Products
-
Content creation & LMS framework understanding
-
ROI Measurement tools
-
Kirkpatrick Evaluation Matrix
-
Animation & Simulation expertise
Job Responsibilities :
Team Management
⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms
⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc
Impact Oriented Initiatives
⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI
⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business
Stakeholder Management
⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar
⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations
Qualification :
-
Any graduate
-
Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling
-
Preferred from BFSI or MFI
-
Aged below 37 years
-
Certification in Learning & Development will be an added advantage.
- Must have basic WordPress troubleshooting skills
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Document technical knowledge in the form of notes and manuals
- Hands-on experience with WordPress/PHP/CSS/JS/React.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Partnering with leaders in resource planning, allocation and drafting the manpower plans for the company
- Collaborating with Hiring Managers to design and implement optimal sourcing strategies against the manpower plan requirements
- Direct sourcing covering all sourcing channels - internal mobility, referrals, advertised search, on-line job boards, networking, research, company website and search engines
- Identifying the sources for hiring that are cost efficient, highly effective with fast turnaround time
- Partnering with the business leaders on creating strong assessment mechanisms for recruitment
- Deploying assessment tools in the interviews to ensure that talent that is taken forward is as per org/ business requirements
- Handling all Recruitment operations (Sourcing, interview scheduling, coordination etc)
- Creating regular recruitment reports / trackers to gauge the health of manpower planning and recruitment related processes
- Creating Job Descriptions & specifications with respect to hiring
- Staying connected to consultants, vendors, industry peers & internally with business leaders at all points to ensure relevant and timely information flow
- Gathering real time market intelligence on people, compensation, related trends and movements
- Compensation benchmarking - internal and external
- Handling salary negotiations and ensuring the compensation offered takes into account the market trends and internal parity
Desired Candidate Profile
What you need to have:- Masters with specialization in HR
- Certification as Assessor
- Awareness of the placement process across Tech and Non-Tech Institutions
- Knowledge of recruitment and assessment tools
- Understanding of competency based assessments
- Exceptional excel skills
- Financial literacy of P&L and balance sheets
- Planning and organizing skills
- Strong process orientation
- An inclination for documentation & frameworks
- Strong communication Skills
- Strong Interpersonal Skills
- Ability to multitask
Role Summary: Back-end Developer who would contribute towards building a highly flexible and scalable Back- end by bringing deep core technology expertise.
Job Description:
- Develop modules keeping micro services architecture philosophies in check. - Implement and/or oversee implementation of different modules as part of an integrated development team. - Drive evolution of application performance. - Ensure project scalability by having good project architecture
Skill Requirements:
- Strong Node.js. - Strong database technology skillsets, namely MongoDB, MySQL
- Should have experience of using Rabbit MQ.
- Python (Django) skills are a plus. - A skilled and pragmatic approach.
- Experience with user-centred design, test-driven development, iterative/incremental and agile practices. - Experience with AWS deployment a definite plus.
Individual applying to the role should ideally have the following attributes.
-Passionate about back-end Development and continually follow the platform & innovations
-Strong and innovative approach to problem solving and finding solutions
- Excellent communicator (written and verbal, formal and informal)
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with minimal supervision.
- Ability to prioritize when under pressure.
passionate and talented team of engineers and data scientists who are working at the bleeding
edge of data science and data automation.
What You’ll do?
● Meet with the development team to discuss user interface ideas and applications.
● Review application requirements and interface designs.
● Identify web-based user interactions.
● Develop and implement highly responsive user interface components using
react/angular concepts.
● Troubleshoot interface software and debugging application codes.
● Monitor and improve front-end performance.
● Document application changes and developing updates.
● Create phenomenal web UI
● Provide expertise and strategic counsel to business and technology leadership
teams
● Contribute to planning, design, implementation, testing, operations, and process
improvement
● Champion UI best practices as well as stay up to date on the web landscape
● Stay up to date with emerging technologies and standards to enhance UX
design, and propose/identify needed enhancements
Requirements:
● Bachelor’s degree in computer science, information technology, or a similar field.
● 3-5 years of experience working with front-end languages like react.js,
JavaScript, CSS, HTML, and back-end technologies like Node.js.
● Excellent troubleshooting and project management skills.
● Have solid experience in working with at least one standard RDBMS (MS SQL,
PostgreSQL)
● Experience crafting complex applications using web frameworks (e.g.: Angular,
React, Vue, Backbone, Ember). Familiarity with Django is a plus.
● Strong attention to detail
● Demonstrated ability in a professional, programming position
● Familiarity with version control systems such as Git
● Comfortable working with third-party dependencies and debugging conflicts
Other Infrastructure Requirements
Since this is a completely work-from-home position, you will also require the following -
● High-speed internet connectivity for video calls and efficient work.
● Capable business-grade computer (e.g., modern processor, 8 GB+ of RAM, and
no other obstacles to interrupted, efficient work).
● Headphones with clear audio quality.
● Stable power connection and backups in case of internet/power failure.