HR Manager at Leading D2C Urban Gardening Brand · Pune · 4 - 10 years · ₹8L - ₹14L / yr · Posted 4 Jan 2025
This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.
Responsibilities:
Talent Acquisition & Onboarding
• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.
• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.
• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.
Performance Management
• Lead the performance management process, setting KPIs aligned with business objectives.
• Drive a continuous feedback culture and conduct regular performance appraisals.
• Implement training and development programs to promote career progression.
Employee Engagement & Retention
• Develop and execute initiatives to maintain high morale and foster a positive workplace.
• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.
• Monitor employee satisfaction and address concerns proactively.
HR Policies & Compliance
• Review, update, and enforce HR policies that support a growth oriented, agile culture.
• Ensure compliance with labor laws and industry standards to mitigate risks.
• Develop strategies to minimize attrition while aligning policies with company values.
Learning & Development
• Identify skills gaps and implement training programs to support employee growth.
• Facilitate coaching, and mentoring programs.
• Promote a learning culture through continuous improvement initiatives.
Requirements:
• Master’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR, preferably within a D2C or high-growth environment.
• Strong understanding of HR best practices and labor laws.
• Demonstrated success in talent acquisition, performance management, and employee engagement.
• Excellent interpersonal and communication skills.
• Ability to multitask, prioritize, and thrive in a dynamic environment.
• Proficiency in HR software (e.g., Keka or similar HRMS tools).
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Junior Flutter Developer
Company: Web Digital Mantra IT Services Pvt. Ltd.
Location: Kumaraswamy Layout, Bangalore South (Work from Office)
Experience: 1.5+ Years
Salary: ₹2.5 LPA – ₹3 LPA
Employment Type: Full-time
Job Overview
We are looking for a motivated and skilled Junior Flutter Developer with 1.5+ years of experience to develop and maintain high-quality cross-platform mobile applications for both Android and iOS platforms using Flutter.
Key Responsibilities
● Develop, test, and maintain cross-platform mobile applications using Flutter
for Android and iOS platforms
● Write clean, efficient, and maintainable code
● Integrate APIs and third-party services
● Debug, test, and optimize application performance
● Collaborate with designers and backend developers
● Ensure UI/UX consistency across different devices and platforms
● Ensure smooth functionality and compatibility across Android and iOS devices
Required Skills
● Strong experience in Flutter & Dart
● Hands-on experience in developing and supporting applications for both
Android and iOS platforms
● Knowledge of REST APIs and JSON integration
● Understanding of mobile app architecture and UI design
● Familiarity with Firebase, Git, and version control systems
● Good problem-solving and debugging skills
● Kannada language proficiency is mandatory
Good to Have
● Experience in Play Store / App Store deployment
● Knowledge of state management (Provider, Riverpod, Bloc, etc.)
● Understanding of Agile development process
Benefits
● Paid Sick Time
● Provident Fund
Work Location
In Person
About the Role
We are looking for a smart, confident, and customer-focused Receptionist & Telecaller to join our growing real estate team. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle front office operations while effectively interacting with customers over phone calls.
If you enjoy speaking with people, managing customer enquiries, and supporting the sales team, we'd love to hear from you.
Key Responsibilities
- Welcome visitors and maintain a professional front office environment.
- Answer and manage incoming and outgoing customer calls.
- Respond to customer enquiries and provide accurate project information.
- Follow up with leads and schedule appointments and site visits.
- Maintain customer records and update the CRM regularly.
- Coordinate with the sales team for customer appointments and follow-ups.
- Ensure excellent customer service throughout the enquiry process.
- Handle basic administrative and office coordination tasks.
Eligibility
- Any Graduate preferred.
- Female candidates.
- Freshers with excellent communication skills are encouraged to apply.
Requirements
- 0–2 years of experience in Reception, Telecalling, Customer Service, or Front Office.
- Excellent communication skills in Telugu, English, and Hindi.
- Good knowledge of MS Office and CRM software.
MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.
Role Expectations
- Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Documents incidents and resolutions and provides updates to the knowledge base where applicable
- Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.
Qualifications
- 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
- Strong technical proficiency in hardware and networking
- Good understanding of security best practices in a regulated business.
- Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
- Experience in POS troubleshooting is an edge, ALOHA experience is a plus
- Exceptional English communication skills (written and spoken)
Technology Requirements
- A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
- Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
- All agents must have a working camera to be used during training sessions and 1:1 conversation.
- Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
- Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
- All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
- All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
- Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
- Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
- RAM: 16 GB
Benefits:
- A fully remote work environment
- This is currently a contract position, offering competitive wages
- Comprehensive training on our products and services.
- Career development opportunities, including internal promotions.
- A positive and growing work culture that values diversity and inclusivity.
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our Client :
Our client is an Indian retail conglomerate which is setting up a tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.
Role: Brand Entrepreneur (EIR)
This opportunity is for new brands that are in stealth mode & backed by Future Group promoters. It's a house of Personal care D2C brands in the space of haircare, skin care & kids personal care.
In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen consumer's e-commerce spends grow. India's fast growing e-commerce market is seen growing by 30 percent a year to $200 billion (roughly Rs. 14,68,640 core) by 2026.
On the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed ecommerce, we are currently building D2C personal care brands. The overall D2C market in India is expected to reach $100 billion in the next 7-8 years. We will be building a digital first content led approach to target this community of consumers. We aim to win shoppers at the moment of purchase by algorithmically managing demand forecasting, promotions and advertising spend, supply chain, content optimization and other aspects that help shoppers make online purchase decisions, all backed by Data Science.
As the Brand Entrepreneur, you will be part of the founding team conceptualizing the brand proposition, brand identity, and working with formulation experts to build the product pipeline.
Key Responsibilities :
- Creating Brand positioning and differentiation strategies, generating brand anticipation and planning Brand launch keeping in mind the key insights gained from customer and competitor analysis
- Analyzing and researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits
- Looking at the pricing of products and analyzing the potential profitability
- Executing strategies of expansion for existing products and services
- Supervising, managing and executing the manufacturing and supply chain for the brand life cycle
- Monitoring product distribution and consumer reactions through focus groups and market research
- Driving Marketing, Digital Marketing and Performance Marketing
- Coordinating the launch program
- Analyze how our brand is positioned in the market and crystalize targeted consumers insights
- Take brand ownership and provide the direction in executing the vision, mission, goals and strategies
- Translate brand strategies into brand plans, brand positioning and go-to-market execution plans
- Driving creative development and create motivating stimulus to get targeted population to "take action" through on-the ground plans
- Establish performance specifications, cost and price parameters, market applications and sales estimates
- Monitor market trends, research consumer markets and competitors' activities to highlight opportunities and key issues
- Liaison with marketing team to ensure consistency with product line strategy
- Monitor product distribution and consumer reactions
- Anticipate bottlenecks throughout the product life-cycle starting from manufacturing to product launch
- Align the company around the brand's direction, choices and tactics
- Coordinate with New Product Development role for product composition, packaging and quality control.
Competencies :
- Comes with a brand led thinking along with sales orientation
- Execution of strategies/future plan for establishing the brands
- Have good analytical skills
- Good listener, able to respond to results and consumer research
- Ability to work well with multiple teams
- Ability to manage different projects at the same time
- Understanding & appreciation of the new age consumer's needs
Critical Personality :
- Works with an owner's mindset, can embrace entrepreneurial culture
- Extensive PnL knowledge
- Flexible & Adaptable
- Speed in Execution
- Ability to work well under pressure
- Have good presentation skills
- Ability to Influence People
- Excellent Communication Skills
- High Business Acumen and Result Oriented
- Analytical & Data Oriented
- Realtime solution oriented
The ideal candidate will have :
1. An MBA from a top tier B School preferred. (Not Mandatory)
2. At least 3-5 years work experience overall, with a minimum 2 years in brand/category management
3. Experience in running multi-functional teams
4. Early experience in strategy consulting or in top tier FMCG companies is preferred
5. Experience in D2C brands is preferred The ideal candidate is ambitious, looking for an entrepreneurial stint, has tremendous ownership, and combines sharp consumer insight with sound business judgment
Docker
Kubernetes
Amazon Web Services (AWS)
Hands on experience in:
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- Experience leading End-to-end DevOps projects with modern tools encompassing both Applications and Infrastructure
- AWS Code deploy, Code build, Jenkins, Sonarqube.
- Incident management and root cause analysis.
- Strong understanding of immutable infrastructure and infrastructure as code concepts. Participate in capacity planning and provisioning of new resources. Importing already deployed infra into IaaC.
- Utilizing AWS cloud services such as EC2, S3, IAM, Route53, RDS, VPC, NAT/IG Gateway, LAMBDA, Load Balancers, CloudWatch, API Gateway are some of them.
- AWS ECS managing multi cluster container environments (ECS with EC2 and Fargate with service discovery using Route53)
- Monitoring/analytics tools like Nagios/DataDog and logging tools like LogStash/SumoLogic
- Simple Notification Service (SNS)
- Version Control System: Git, Gitlab, Bitbucket
- Participate in Security Audit of Cloud Infrastructure.
- Exceptional documentation and communication skills.
- Ready to work in Shift
- Knowledge of Akamai is Plus.
- Microsoft Azure is Plus
- Adobe AEM is plus.
- AWS Certified DevOps Professional is plus
Develop firmware, system software for medical devices\ Automotive ECUs\ IoT edge devices & gateways. Implement the logic and protocols and communications on 32-bit microcontrollers, configure OS, timers, tasks, interrupts, and communicate with external modems, SoCs, trans-receivers to design, code, and test desired functionality as per customer requirements
Job Requirements :
- Hands-on experience in firmware development using C language
- Hands-on experience in writing low-level device drivers for microcontrollers
- Know of real-time Operating system concepts, tasks, and interrupts’ configuration
- Hands-on experience with in-circuit debuggers
- Knowhow of wired and wireless communication protocols
- Basic understanding of HW circuits, power supply designs, sensors, and actuators’ interfaces
- Experience in implementing SW development quality processes like ISO 9001 or ASPICE
- Good written and oral communication skills
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
Key Responsibility Areas:
- To develop new business opportunitiesby selling SaaS Workflow automation solutions.
- To Generate leads, follow up by email/phone, give product demos and close sales.
- Meet & engagewith customers and help them understand various product features.
- Demonstrate the ability to maximize profitable volume growth, Time Management and client preference in the assigned market.
- Maintain data related to partners, accounts and document customer interactions.
MUST HAVE OWN VEHICLE & A VALID DRIVING LICENCE.
WHY JOIN US ?
- Professional development and career advancement opportunities.
- Young and vibrant work culture.
Current CTC:
Expected CTC:
Notice Period:
Best Regards,
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Manikandan.T | Sr. Admin, HR & Finance | Softborne Technology Solutions Private Limited |
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PHP
MongoDB
NodeJS (Node.js)
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Full Stack Developer - Averlon