Web Developer

JOB DESCRIPTION

Customer Support - Patient Calling (US Healthcare) Responsibilities: •

Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

EXPERTISE AND QUALIFICATIONS

Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •

Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India

JOB DETAILS:

* Job Title: Engineering Manager (Client facing)

* Industry: Technology

* Salary: Best in Industry

* Experience: 8-12 years

* Location: Bengaluru

Role & Responsibilities

We are seeking a visionary and decisive Engineering Manager to join our dynamic team. In this role, you will lead and inspire a talented team of software engineers, driving innovation and excellence in product development efforts. This is an exciting opportunity to influence and shape the future of our engineering organization.

Key Responsibilities:

• Provide technical leadership and mentorship to a high-performing team of software engineers.
• Develop and implement engineering strategies that align with organizational goals.
• Manage multiple concurrent projects, ensuring timely delivery and high-quality outcomes.
• Collaborate closely with cross-functional teams to define and prioritize product features.
• Implement and uphold Agile methodologies to optimize team performance and efficiency.
• Conduct regular performance evaluations, fostering continuous professional growth within the team.
• Oversee the entire software development lifecycle, from initial conception through to deployment.
• Manage budgets, resources, and capacity planning for engineering projects.
• Stay up-to-date with emerging technologies, ensuring the team is equipped with the latest industry trends.
• Ensure adherence to best engineering practices, maintaining high coding standards.
• Hands-on coding experience required – actively contribute to coding and technical design decisions.
• Tech stack: Java, Spring, microservices, cloud technologies, and building large-scale systems.
• Experience in collaborating directly with clients – ensuring client requirements are met and managing relationships effectively.

Ideal Candidate

• Strong Client-Facing Engineering Manager Profile
• Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services
• Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products
• Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact
• Strong technical foundation with experience in backend engineering, REST APIs, databases (SQL/NoSQL), and building reliable, high-performance systems
• Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices
• Must have expertise in agile methodologies and project management tools
• Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders
• (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success
• (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time
• (Company): Product companies
• (Stability): Must have stayed for at least 2 years with each of the previous companies
• (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

We are seeking talented and motivated Full Stack Web Developer to join our team. The ideal candidate should have hands-on experience in front-end, back-end, databases, and cloud deployment. You will be responsible for designing, developing, and maintaining scalable web applications, working closely with cross-functional teams in a fast-paced environment.

Responsibilities

• Design and develop responsive front-end applications using modern frameworks (React.js / Angular / Vue.js).
• Build and maintain RESTful APIs / GraphQL services using Node.js, Express, Django, or similar.
• Develop robust back-end systems with focus on performance, scalability, and security.
• Work with databases (MySQL, PostgreSQL, MongoDB, etc.).
• Deploy and manage applications on cloud platforms (AWS / Azure / GCP).
• Collaborate with designers, product managers, and DevOps engineers in an Agile environment.
• Write clean, reusable, and testable code following best practices.
• Debug, troubleshoot, and optimize application performance.

Required Skills

• Front-end: React.js / Angular / Vue.js, HTML5, CSS3, JavaScript (ES6+).
• Back-end: Node.js / Express.js / Django / Spring Boot.
• Databases: MySQL, PostgreSQL, MongoDB.
• Version Control: Git, GitHub, GitLab.
• Cloud Deployment: AWS / Azure / GCP.
• CI/CD basics and DevOps awareness.

Preferred Skills (Good to Have)

• TypeScript for scalable front-end development.
• Experience with Docker / Kubernetes.
• Familiarity with microservices architecture.
• Test automation (Jest, Mocha, Cypress).
• Exposure to Agile/Scrum methodologies.

Eligibility

• B.E / B.Tech / M.E / M.Tech / MCA / M.Sc (IT/CS).
• 2–5 years of experience as a Full Stack Developer.
• Strong problem-solving and analytical skills.

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Key Responsibilities:

- Actively seek out new sales opportunities through cold calling, networking, and social media

- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes

- Negotiate and close deals, while providing exceptional customer service

- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

We are looking for a Node.js Developer who is proficient with writing API's, working with data, using AWS and capable of applying algorithms mainly machine learning-based to solve problems and create/modify features for our students. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Use of algorithms to drive data analytics and features.
• Ability to use AWS to solve scale issues.