Lead Generation Executive – B2B IT Services

Role & Responsibilities

• Lead enterprise-scale implementation of data warehouse data platforms on Databricks and Snowflake environments.
• Design and implement Medallion (Bronze/Silver/Gold) architecture and scalable enterprise data models.
• Establish data modeling standards (dimensional, data vault, lakehouse patterns) and ensure best practices across projects
• Establish enterprise data governance frameworks including cataloging, lineage, stewardship, and compliance using Atlan.
• Define and implement CI/CD pipelines for infrastructure and data platform deployments
• Design data architectures that support AI/ML and Generative AI workloads including vector storage, feature layers, and secure access patterns.
• Build scalable ingestion frameworks supporting batch, streaming, and CDC pipelines.
• Architect secure, high-performance data integration layers for analytics, BI, and AI consumption.
• Develop target-state architecture blueprints and enforce data standards, governance, and best practices across teams.
• Collaborate with engineering, analytics, and data science teams to ensure platform alignment and scalability.
• Engage with clients as a trusted advisor, driving data strategy, roadmap definition, and identifying opportunities for expansion.

Ideal Candidate

• Strong Databricks / AWS Data Architect profile
• Mandatory (Experience 1) – Must have minimum 8+ years of experience in Data Architecture / Data Engineering, with exposure in enterprise-scale data platform modernization initiatives
• Mandatory (Experience 2) – Must have minimum 3+ years of deep hands-on experience in Databricks-based lakehouse architecture on AWS, including large-scale data platform implementations
• Mandatory (Experience 3) – Strong expertise in Databricks ecosystem including Delta Lake, Databricks SQL, Unity Catalog, Delta Live Tables, and MLflow with focus on performance optimization and security
• Mandatory (Experience 4) – Strong experience with AWS data services including S3, Glue, EMR, Lambda, Redshift, Athena, Lake Formation, and DMS, with strong understanding of cloud-native architecture patterns
• Mandatory (Experience 5) – Proven experience designing and implementing Medallion (Bronze/Silver/Gold) architecture, scalable data models (Dimensional/Data Vault), and enterprise lakehouse platforms supporting batch and real-time processing
• Mandatory (Experience 6) – Must have hands-on experience building scalable ingestion frameworks including batch, streaming, and CDC pipelines using tools like Kafka, Kinesis, Spark, or similar technologies
• Mandatory (Skill 1) – Proven experience implementing CI/CD pipelines for data platforms, including infrastructure as code, automated deployments, and environment management
• Mandatory (Skill 2) – Hands-on experience enabling data platforms for AI/ML and Generative AI use cases, including feature stores, vector storage, and secure data access patterns
• Mandatory (Skill 3) – Experience with orchestration tools such as Apache Airflow or MWAA and designing integration layers for analytics, BI, and AI consumption
• Preferred (Company) – Product Companies.
• Preferred (Certification) – AWS / Databricks / Snowflake certifications; experience with Snowflake alongside Databricks; exposure to MDM, data quality frameworks, and enterprise metadata tools

Sales Executive

 – GetWetFit & Co.

Location :Delhi NCR

Department: Business Development

Reports to : Head of Business Development

Experience Required :

● Minimum 2-3 years in sales , preferably in hospitality, wellness, luxury, or events

● Good communication skills (calls + messages)

● Comfortable with sales and customer handling

● Organized and quick in execution

● Basic understanding of social media and CRM tools

Role Objective

To drive daily sales and bookings , manage customer interactions, and ensure a smooth experience from inquiry to session completion.

Reporting To

● Head of Sales / Sales Manager

Key Responsibilities

1. Daily Sales & Conversions

● Respond to: ○ Instagram DMs ○ WhatsApp / calls

● Convert inquiries into confirmed bookings for sessions and events

2. Booking Management

● Manage and update the booking platform/dashboard

● Ensure: ○ All bookings are correctly recorded ○ Payments are tracked properly

3. Session Coordination

● Create daily session sheets with: ○ Participant details ○ Session info ● Share with the operations team on time

4. Package Sales

● Promote and sell: ○ Session packages ○ Memberships

● Encourage repeat bookings

5. Upselling

● Upsell: ○ Upcoming sessions ○ Events ○ Packages

● Engage with participants immediately after sessions to drive repeat sales

6. Customer Experience & Grievance Handling

● Handle: ○ Customer queries ○ Complaints or issues

● Ensure quick and professional resolution

What This Role Owns

● Daily bookings and sales

● Customer communication

● Booking accuracy

● Upselling and repeat business

Simple Definition of Success

● High conversion from inquiries to bookings

● Smooth coordination with operations

● Happy customers

● Increase in repeat bookings and package sales 

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

We are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you. 

Roles & Responsibilities:

Main objectives:

1. Delivery of working software according to specifications

2. Providing clarity on progress of development work

3. Assisting team members by sharing knowledge and coaching

4. Suggest process improvements with regards to team collaboration 

5. Client Interaction and understand their requirements.

Requirements:

1. Bachelor's degree in software engineering or similar.

2. 2+ years of development experience with .NET programming Language -  C# & VB.NET

3. 2+ years of development experience with Reactjs/Angular programming Language.

4. Experiencing in setting up CI/CD workflows

5. Experience in drafting solution architecture

6. Excellent written and verbal communication skills in English.

Expertise & Experience:

1. Understanding applications architecture which are built on C# & VB.NET & Reactjs/Angular.

2. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

3. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

5. Experience with user interface design.

6. Experience with browser-based debugging and performance testing software.

7. Experience in using Linux based development environments using GitHub and CI/CD.

8. Upgrading, configuring and debugging existing systems.

9. Atlassian stack (JIRA/Confluence)

10. Experience in how to work with legacy code and get knowledge.

11. Experience with creating and automating testing.

12. Experience in containers (Docker / Kubernetes)

13. Experience in SQL/MySQL/MongodB and/or NoSQL skills.

14. Experience in REST APIs.

15. Providing technical support for Web, Desktop and Mobile applications.

16. Write clean and scalable code using .net language.

Location: Hyderabad

About InnoMick Technology Private Limited: 

InnoMick Technology is a global software services company providing custom technology solutions. Combining proven expertise in technology and an understanding of emerging business domains, we deliver a range of services that include e-business solutions, strategic consulting, maintenance, and product development. Our aim is to offer the rapid delivery of innovative, business applications with an emphasis on high quality and cost effectiveness. At each stage of the development process, our emphasis is to deliver a quality and rich user experience.

Description:

• Building highly scalable services end-to-end with frontend to handle terabytes of data.

• Finding innovative ideas to solve highly complex engineering problems or best UI/UX experience.

• Own, execute and deliver products/features end-to-end from planning to design to development to deployment

• Be the go-to person for the team for guidance and troubleshooting

• Proactively involved in code reviews, architecture, and design discussions

• Be the mentor to junior engineers or Interns for their deliverables to succeed

• Maintain engineering standards and best practices for coding, code reviews, releases

Required skills:

• 1 to 3 years of expertise in full stack software development with one or more of the general programming languages (e.g., Frontend- Angular, React, TypeScript, Backend- Python, java, C/C++, Go etc.). Experience in Angular with python is recommended.

• Deep understanding of how to build an application with easy integration of RESTful APIs along with good sense of UI designs.

• Knowledge of a how a frontend and backend framework like Angular or Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.

• Proficiency in (S)CSS, HTML5, Javascript and writing cross-browser compatible code along with CSS framework like Bootstrap.

• Good understanding of RxJS observables and/or Promises, chart libraries like ChartJS or Highcharts.

• Good understanding of bundling modules (Webpack or gulp)

• knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Mongo, Redis, etc.) is a plus.

• Understands a programming language's limitation to exploit the language behavior to the fullest potential.

• Understanding of accessibility and security compliances

• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease

• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out.

Note: Looking for somebody who has experience working in the Fintech domain and BFSI, 

Job Brief
----------

As a Content Writer you will:

• update existing materials, generate novel work, and identify new ways to reach and engage consumers.
• contribute to the shaping of our stylistic and editorial guidelines.
• keep abreast of the latest SEO techniques.
• focus on appealing to consumers' interests by creating engaging material that will increase reader engagement.

Responsibilities

-----------------

• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, the company websites, and press releases.
• Assisting the marketing team in developing content for advertising campaigns and marketing collateral.
• Proofreading content for errors and inconsistencies.
• Editing, reviewing, and updating existing content to improve readability.
• Ensuring all around consistency with respect to brand guidelines.
• Coordinating with marketing and design teams to create promotional materials.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Collaborating with internal departments to establish campaign objectives, complete tasks, identify and solve problems.
• Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Requirements
---------------

• Strong listening & communication skills.
• Excellent writing and editing skills.
• Working knowledge of content management systems.
• Familiarity with web publications.
• Ability to work in a fast-paced environment & handle multiple projects concurrently.
• Excellent research, organizational, and time management skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.
• Proficient in all Microsoft Office applications.

Background
-------------

• Proven content writing or copywriting experience.
• A portfolio of published articles.
• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.

The ability and desire to sell

Excellent communication skills

A positive, confident and determined approach

High degree of self-motivation and ambition

The skills to work both independently and as part of a team

Active listening

Taking Initiatives

Verbal communication skills

Time management

Critical thinking

Self-regulation

• 6+ Years of experience in Automaton Testing
• QA Automation Tester (with Selenium and Appium)
• Hands on experience in Selenium
• Hood hands on experience in Java
• 2 Years of Hands on experience in Appium Testing for Android and iOS Native
• The candidate is required to have hands-on experience (2yrs +) with Appium automation for Android and iOS native applications.