Motion Graphics Designer

Role Summary

The Executive – AFS Operations (Back Office) will be responsible for supporting day-to-day aftersales operational activities through documentation, coordination, MIS reporting, CRM updates, billing support, and technician scheduling. The role ensures smooth backend execution of service operations and timely closure of jobs with proper records and compliance.

🎓 Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering or any related field

• 1–3 years of experience in Back Office / Operations Coordination roles

• Good knowledge of MS Excel, Email Coordination, and Documentation

• Basic understanding of service operations, job cards, and billing workflows

• Strong communication, coordination, and multitasking abilities

🔧 Key Responsibilities

🧩 Operations Coordination

• Coordinate with internal teams for job scheduling and execution updates

• Track daily service activities and technician deployment status

• Maintain operational records, trackers, and job status reports

• Support service planning and execution coordination activities

📦 Documentation & Billing Support

• Maintain and verify job cards, service reports, GRNs, and acknowledgments

• Ensure all service documents are complete and billing-ready

• Share verified documents with billing/commercial teams

• Maintain soft copies and filing of operational records

🗃️ CRM & MIS Management

• Update job execution details in CRM on a daily basis

• Prepare MIS reports, Excel trackers, and pending job reports

• Monitor job closures and maintain accurate operational data

• Share regular updates with reporting managers

📧 Communication & Follow-up

• Coordinate with technicians, stores, and internal departments via email/phone

• Follow up on pending documents, approvals, and service updates

• Escalate delays or operational issues to seniors when required

• Support audit documentation and compliance activities

🛠 Skills Required

✔ MS Excel, Word & Outlook

✔ MIS Reporting & Documentation

✔ Coordination & Follow-up Skills

✔ CRM/Data Management

✔ Time Management & Multitasking

✔ Attention to Detail & Problem Solving

👤 Experience:

2–3 Years in Back Office / Operations / Coordination roles preferred

• Technical expertise in the area of development of Master Data Management, data extraction, transformation, and load (ETL) applications, big data using existing and emerging technology platforms and cloud architecture

• Functions as lead developer• Support System Analysis, Technical/Data design, development, unit testing, and oversee end-to-end data solution.

• Technical SME in Master Data Management application, ETL, big data and cloud technologies                                                                                               

• Collaborate with IT teams to ensure technical designs and implementations account for requirements, standards, and best practices                                                                                           

• Performance tuning of end-to-end MDM, database, ETL, Big data processes or in the source/target database endpoints as needed.                                                               

• Mentor and advise junior members of team to provide guidance.                                                  

• Perform a technical lead and solution lead role for a team of onshore and offshore developers

Mandatory Criteria

• Looking for candidates from Bangalore and NP less than or equal to 20 days
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 6+ years of experience in quality assurance or software testing, with at least 3 years focused on test automation and 2+ years in a leadership or senior role.
• Solid knowledge of SQL Experience in architecting and implementing automated testing frameworks . Strong in programming/scripting languages such as Python, Java, or JavaScript for automation development.
• Expertise with automation tools like Selenium, Playwright, Appium, or RestAssured, and integrating them into CI/CD workflows.
• Proven leadership skills, including mentoring junior engineers and managing team deliverables in an agile environment.
• Experience with test management tools (e.g., TestRail, qTest) and defect tracking systems (e.g., Jira).
• Deep understanding of testing best practices, including functional, regression, performance, and security testing.
• Ability to analyze system architecture and identify key areas for test coverage and risk mitigation.
• Experience with containerization technologies (Docker, Kubernetes) and cloud platforms (AWS preferred). Understanding of performance, security, and load testing tools (e.g., JMeter, OWASP ZAP).
• Familiarity with observability and monitoring tools (e.g., ELK Stack, Datadog, Prometheus, Grafana) for test environment analysis.

If interested kindly share your updated resume on 82008 31681

Job Responsibilities:

• Make outbound calls to potential leads provided by the company.
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• Follow up regularly with interested leads to convert them into clients.
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• Handle phone calls and messages professionally and ensure every message is checked and responded to the same day.
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• Maintain accurate records of all calls, lead responses, and follow-up status in the system.
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• Connect clients to the relevant department as per their requirements.
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• Achieve daily and weekly targets for calls, follow-ups, and conversions.
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• Maintain a positive, polite, and professional tone in all interactions.

• Manage Denial procedures
• Process guidelines management

Key Performance Areas:

• Applying patient and insurance payments and corresponding contractual adjustment/write[1]offs/Offset for all bill types to accounts.
• Electronic scanning of Explanation of Benefits
• Preparing and processing credits and patient and insurance refunds and posting.
• Resolving misdirected payments and returning incorrect payments to sender.
• Copies any zero payments (denial) to the appropriate Patient Account representative for follow-up and post.
• Appealing both denied or underpayments.
• Correct and most debit/credit adjustments of misapplied payments to ensure accurate and timely reporting of accounts.
• Claim scrubbing and Claim submission
• Posting of Electronic Remittance Advice (ERA)
• Knowledge of Durable Medical Equipment is recommended

Skills required:

• Analytical skills
• Typing speed- at least 40 wpm
• MS office skills- MS excel proficiency is preferred
• Eye for details- error-free work
• Fair skills of English language knowledge and understanding
• Domain knowledge on medical billing is preferred but not mandatory

Educational Qualification & Work Experience

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred

Individual abilities:

• Willing to work in night shift
• Self- driven/ self-starter
• Problem-solving ability- proactive approach to finding solutions
• Good interpersonal ability
• Career-oriented

• Ability to code and implement front-end web applications and backend processing systems.
• Research, evaluate, and prototype new methodologies, technologies, Prepare proofs-of-concept.
• Convert business requirements into technical documentation using UML diagrams.
• Accountable for peer review, and quality using various design principles and patterns.
• Responsible for team members learning.
• Enforce to follow Secure Coding guidelines.
• Provide clear communication and set expectations to team members.
• Assist Project Manager in defining and refining project scope and work.
• Foreseeing the project risk and define mitigation plan and keep the manager updated.

Skills Required:

• Multi-tier Web Services / RESTful APIs
• C++, Java, C#, .Net
• Web API Frameworks (spring, ASP .NET Core, ExpressJS, etc.)
• Frontend Javascript Frameworks (Angular, React, etc.)
• Understanding and usage of the unit testing framework. Like NUnit, x unit, and JUnit
• Knowledge of SQL and writing queries
• Agile and DevOps methodologies
• Effective communication, Teamwork, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.
• Well-versed with the version control systems. Like git, gitlab, bitbucket etc. 
• Good to have knowledge of Microservices architecture.

Education Required:

• Candidates with Bachelor's Degree in Computer Science (or equivalent) are preferred.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Sr Software Developer (Full stack), you will be part of the product development team.

What you will do:

• Improving customer experience, not only for borrowers, but also other partners on the platform
• Ensuring seamless integration with data/ service providers and lending partners
• When not doing any of above, writing tests to prevent any regressions