Cutshort logo
NeoGenCode Technologies Pvt Ltd logo
L2 Support Engineer
NeoGenCode Technologies Pvt Ltd's logo

L2 Support Engineer

Akshay Patil's profile picture
Posted by Akshay Patil
3 - 6 yrs
₹5L - ₹9L / yr
Remote only
Skills
Netsapiens
Linux/Unix
Networking
Routing & Switching
SIP
MySQL

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent


Primary Skills :

  • Netsapiens Platform
  • Linux (Minimum 1 year of experience)
  • Networking (Switching, Routing, IP addressing)

Good to Have :

  • SIP (Session Initiation Protocol)
  • MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.


Key Responsibilities :

  • Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
  • Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
  • Handle and escalate tickets based on defined SLAs and priority levels.
  • Assist customers in implementing solutions and ensure optimal system performance.
  • Perform installation, configuration, and support for paid services.
  • Conduct analysis of system performance and manage system resources.
  • Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
  • Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
  • Provide support for distributed MySQL databases (a plus).

Requirements :

  • Minimum 3 years of overall experience in a technical support role.
  • At least 1 year of hands-on experience with Linux systems.
  • Good understanding of networking concepts (TCP/IP, switching, routing).
  • Experience with telephony or voice-related services (SIP protocol is a strong plus).
  • Familiarity with MySQL database operations is a plus.
  • Strong problem-solving skills and customer service orientation.
  • Excellent written and verbal communication skills.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About NeoGenCode Technologies Pvt Ltd

Founded :
2023
Type :
Services
Size
Stage :
Raised funding

About

Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

IT & Engineering Talent Staffing

  • Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
  • Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
  • Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.

2. End-to-End Project Delivery

  • Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
  • Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .

3. Additional Offerings

  • Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
  • Provides strategic IT consulting to align technology solutions with business objectives


Company social profiles

bloginstagramlinkedinfacebook

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Remote only
2 - 5 yrs
₹5L - ₹7L / yr
Strong Accountant Profile Mandatory (Experience 1) – Must have 2+...
  • Strong Accountant Profile
  • Mandatory (Experience 1) – Must have 2+ years of experience in a general accounting role
  • Mandatory (Experience 2) – Must have hands-on experience with Accounts Payable, Accounts Receivable, Reconciliations, and Financial Reporting
  • Mandatory (Core Skills 1) – Strong understanding of accounting principles and GAAP
  • Mandatory (Core Skills 2) – Expertise in Microsoft Excel (pivot tables, vlookups, data analysis)
  • Mandatory (Education) – Bachelor’s degree in Accounting or Finance
  • Mandatory (Company) - Product Startup Companies OR Highly Preferred - Online Gaming Companies

Preferred

  • Preferred (Education/Experience) – CA dropout with prior corporate accounting experience
  • Preferred (Core Skills) – Exposure to budgeting, forecasting, payroll processing, and intercompany account reconciliation


Read more
ifive technology pvt ltd
Gayathri J
Posted by Gayathri J
Chennai
0 - 3 yrs
₹2L - ₹5L / yr
Field marketing
Field Sales
Communication Skills
Cold calling
Direct sales
+1 more

Role Description

This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.


Qualifications

  • Sales Prospecting, Lead Generation, and Relationship Building skills
  • Experience in B2B sales and account management
  • Strong communication and negotiation skills
  • Ability to work in a fast-paced and target-driven environment
  • Knowledge of IT solutions and Business Process Automation is a plus
  • Bachelor's degree in Business Administration, Marketing, or related field


Read more
KDK Softwares
at KDK Softwares
1 recruiter
Priyanka Khandelwal
Posted by Priyanka Khandelwal
Remote only
3 - 5 yrs
₹3L - ₹4L / yr
Sales
Inside Sales
Customer Acquisition
Revenue growth
B2B Marketing

KDK Software, India’s leading tax-tech company, is hiring for its SheConnect initiative—a women-only, remote-first team. This flexible sales role is designed for women seeking true work-life balance. Presently, we’re welcoming 10+ experienced female professionals to take on the role of Business Development Officer and grow with us—on your schedule, from wherever you are.


Apply Now: bit.ly/KDKHR


Requirements:

  • 5 Years Experience (3 Years experience in Sales)
  • Excellent Negotiation Skills.
  • Excellent English communication and understanding.


Perks and benefits:

  • Work from home
  • 7-Hours Work-Shift (Including Breaks)
  • Travel Reimbursement


Remote Locations: Ahmedabad, Ambala, Aurangabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Faridabad, Ghaziabad, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kanpur, Kochi, Kolkata, Lucknow, Ludhiana, Mumbai, Muzaffarpur, Nagpur, Noida, Patna, Pune, Rajkot, Ranchi, Surat, Vadodara


Read more
Wissen Technology
at Wissen Technology
4 recruiters
Seema Srivastava
Posted by Seema Srivastava
Bengaluru (Bangalore)
8 - 13 yrs
Best in industry
NetApp
FAS
SAN
IBM GPFS
Linux/Unix

Exp: 8 to 12

Location: Bangalore

NP: immediate/Serving


Skill Required:

 

  • Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
  • Additional Skill Set: Automation & Dell ECS

Kindly share your updated Resume

EXP:

CTC:

ECTC:

NP:

Offer:

Current Location:

Education:



Read more
Nico Digital
Abhishek Banerjee
Posted by Abhishek Banerjee
Kolkata
1 - 3 yrs
₹2.4L - ₹3.6L / yr
Search Engine Optimization (SEO)
Link building
SEO management
Outreach
skill iconGoogle Analytics

1. Research, Implement, Monitoring, and Report on Organic search

2. Keyword research and mapping

3. Content writing and optimization

4. Link-building outreach campaigns

5. Acquire backlinks

6. Editorial negotiations

7. Maintaining SERPs

8. Work on standard and current SEO practices

9. Auditing existing website

10. Recommend changes to website architecture, content, linking, and other factors to improve

SEO positions for target keywords

11. Work on SEO reporting


Skills & Requirements

1. Excellent written and verbal communication skills

2. Knowledge of technical aspects of search engines, search algorithms, ranking factors etc.

3. Demonstrated knowledge of SEO skills like on-page SEO, and website analytics.

4. Strong operational excellence in link building – NOT outdated practices like (directories,

bookmarking, etc.)

5. Knowledge of outreach to editors to form collaborations for publishing our content on their

portal – this is a must-have. Candidate to show clear experience of achieving this in this past

employment.

6. Strong experience in the use of Google Analytics and Google Search Console

7. Ability to solve problems and identify opportunities through data analysis and critical

thinking

8. Strong attention to detail, excellent organizational skills, and ability to manage multiple

projects and responsibilities

9. Agency background preferable


CTC

20,000/- p.m. to 30,000/- p.m.

Read more
Apexon
at Apexon
3 recruiters
Siva Kumar
Posted by Siva Kumar
Bengaluru (Bangalore), Chennai, Hyderabad, Mumbai, Pune, Ahmedabad
7 - 12 yrs
Best in industry
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+8 more

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

 

To know more about us please visit: https://www.apexon.com/


About the role:

  • Experience: 7+ years of experience building modern web applications working in the fullstack
  • Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
  • Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
  • Experience with SQL and relational database design with MS SQL Server experience is added advantage
  • Experience with NoSQL/document database technologies
  • Experience writing automated unit tests in the full stack environment
  • Knowledge of modern authentication and authorization mechanisms
  • Familiarity with modern front-end and backend build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Experience with modern responsive web application design & development Familiarity with Node.js
  • Experience with microservice architecture
  • Experience using Git version control
  • Experience with VS Code, Visual Studio, or other relevant development tools
  • Familiarity with Scrum/Agile principles
  • Strong communication skills
  • Ability to understand business requirements and translate them into technical requirements.

Required skill set:

  • Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
  • Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
  • Should be able to work independently with minimum supervision.
  • Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc
Read more
work hours
at work hours
1 recruiter
Bhanu P
Posted by Bhanu P
Hyderabad
3 - 4 yrs
₹3L - ₹4L / yr
Communication Skills
Social Media Marketing (SMM)

Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI of the company, should have great knowledge of how ads work, great knowledge on landing pages. 


About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 


Job Description: We are looking for a skilled Social Media Marketing executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company and should have a piece of great knowledge of how ads work and who has a piece of great knowledge of landing pages. 


Roles and Responsibilities:

  • Responsible for creating Successful Campaigns.
  • Responsible for generating the ROI of the company. 
  • Should have a piece of great knowledge of how ads work. 
  • knowledge on landing pages. 


mandatory Skills:

  •  Excellent communication skills
  • Work Report Submissions
  •  Team Player
  •  Able to Handle Multitasking 
  •  Should be Good at Training (Very Very Important) 
  •  Good at Planning Strategies.
Read more
Casa2 Stays Pvt Ltd
at Casa2 Stays Pvt Ltd
5 recruiters
Sahil Malhan
Posted by Sahil Malhan
Gurugram
2 - 5 yrs
₹8L - ₹18L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
skill iconReact Native
skill iconReact.js

Key responsibilities

  • 1-2 years experience in React-Native based app development
  • 1-3 years experience in Mobile app development (React-Native + iOS)
  • Hands on experience in Redux
  • Knows how to embed React-Native in a native (iOS/Android) component and vice versa
  • Strong hold on JS/ CSS fundamentals
  • Development experience of UI (layouts, animations, etc.) 
  • Experience of customizing libraries
  • Good understanding of Design and Architecture Patterns 
  • Strong focus on app performance

Must have:

  • Experience in iOS development
  • Willingness to learn and work in React Native 

Good to have:

  • Experience in unit testing 
Read more
Smart Data Enterprises
at Smart Data Enterprises
3 recruiters
Sarika Tarudkar
Posted by Sarika Tarudkar
Nagpur
3 - 7 yrs
₹3L - ₹6L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconHTML/CSS
skill iconjQuery
Good knowledge of PHP, Laravel, MySQL, jQuery, HTML5, Linux - Knowledge of open source platforms like Wordpress will be an added advantage. - Experience on Angular JS or React is preferable - Experience using and deploying on Linux. - Experience in teams using CI / CD Pipeline - Git, Jenkins - Experience working in agile methodology - Preference will be given to candidates who have travelled onsite or with US business Visa.
Read more
Hvantage Technologies Inc.
Varnini Poddar
Posted by Varnini Poddar
Indore
0 - 1 yrs
₹1L - ₹2L / yr
Content Writing
Blogging
Creative Writing
"Writing Blogs, Marketing mailers etc. Develop creative content for website, social media and marketing collateral. Building knowledge related to products/services. Researching topics, structuring writing pieces and creating high quality unique content."
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos