
Role : L2 Support Engineer
Experience : 3+ Years
Location : Remote
Interview Rounds : 3
Communication Skills : Excellent
Primary Skills :
- Netsapiens Platform
- Linux (Minimum 1 year of experience)
- Networking (Switching, Routing, IP addressing)
Good to Have :
- SIP (Session Initiation Protocol)
- MySQL
Job Description :
We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.
Key Responsibilities :
- Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
- Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
- Handle and escalate tickets based on defined SLAs and priority levels.
- Assist customers in implementing solutions and ensure optimal system performance.
- Perform installation, configuration, and support for paid services.
- Conduct analysis of system performance and manage system resources.
- Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
- Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
- Provide support for distributed MySQL databases (a plus).
Requirements :
- Minimum 3 years of overall experience in a technical support role.
- At least 1 year of hands-on experience with Linux systems.
- Good understanding of networking concepts (TCP/IP, switching, routing).
- Experience with telephony or voice-related services (SIP protocol is a strong plus).
- Familiarity with MySQL database operations is a plus.
- Strong problem-solving skills and customer service orientation.
- Excellent written and verbal communication skills.

About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Candid answers by the company
IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
Similar jobs
About the Role
We are seeking a creative and detail-oriented Copywriter to craft compelling, impactful, and strategically aligned content across digital platforms. The ideal candidate should be skilled in storytelling, understand branding and SEO principles, and be able to adapt content to suit varied audiences and business goals. This role involves close collaboration with marketing, creative, and digital teams.
Key Responsibilities
- Create engaging and persuasive content for websites, blogs, social media, emails, paid ads, and other digital formats.
- Work closely with cross-functional teams to brainstorm ideas and develop clear messaging strategies.
- Maintain consistent brand tone and voice across all communication channels.
- Write clear, original copy tailored for different audience segments.
- Edit and proofread content to ensure high editorial standards and brand alignment.
- Conduct research and interviews to gain insights into products, markets, and target users.
- Optimize content for SEO while maintaining tone and readability.
- Contribute to the development of content strategies that drive engagement and conversions.
- Manage multiple projects and meet tight deadlines without compromising quality.
- Stay updated with digital trends, tools, and content marketing best practices.
Qualifications
- Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field.
- 1–7 years of professional experience as a copywriter in a digital marketing or agency setting.
- Excellent writing, editing, and proofreading skills.
- Strong portfolio with examples of long-form and short-form content.
- Working knowledge of SEO, keyword optimization, and content performance tracking.
- Ability to simplify complex concepts into clear, engaging content.
- Strong storytelling skills with an understanding of brand tone and consumer behavior.
- Able to work independently and in team environments.
- Familiarity with tools like Grammarly, Google Docs, SurferSEO, and project management platforms (e.g., Asana, Trello) is an advantage.
Preferred Skills
- Experience writing for both B2B and B2C audiences.
- Understanding of digital marketing funnels and customer journeys.
- Proficiency in content management systems (e.g., WordPress).
- Hands-on experience writing for social media platforms.
What’s in It for You
- Collaborate on diverse, creative projects across industries.
- Opportunities for professional growth and skill development.
- Supportive and inclusive team culture.
- Competitive compensation and performance-based recognition.

What you’ll do
- Design, build, and maintain robust ETL/ELT pipelines for product and analytics data
- Work closely with business, product, analytics, and ML teams to define data needs
- Ensure high data quality, lineage, versioning, and observability
- Optimize performance of batch and streaming jobs
- Automate and scale ingestion, transformation, and monitoring workflows
- Document data models and key business metrics in a self-serve way
- Use AI tools to accelerate development, troubleshooting, and documentation
Must-Haves:
- 2–4 years of experience as a data engineer (product or analytics-focused preferred)
- Solid hands-on experience with Python and SQL
- Experience with data pipeline orchestration tools like Airflow or Prefect
- Understanding of data modeling, warehousing concepts, and performance optimization
- Familiarity with cloud platforms (GCP, AWS, or Azure)
- Bachelor's in Computer Science, Data Engineering, or a related field
- Strong problem-solving mindset and AI-native tooling comfort (Copilot, GPTs)


Job Summary
Hitasoft, a web and mobile application development company is looking for a Full Stack Developer(MERN) to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
The job location is Madurai.
Responsibilities
Binding of UI elements to JavaScript object models
Creating RESTful services with Node.js
MERN stack developer must have proven experience in front & back-end development.
Work in a cross-functional team to deliver a complete user experience.
Developer must expertise into MongoDB, Express, Node.js, & React.
Create Unit and Integration tests to ensure the quality of code.
MERN full stack developer must have the ability to wear many hats and learn new technologies quickly.
Understanding & proficiency in REST APIs.
MERN stack developer should know Git Repository and Jira.
Integration of data storage solutions [RDBMS, NoSQL DB].
Work with development teams and product managers to ideate software solutions.
Develop and manage well-functioning databases and applications.
Test software to ensure responsiveness and efficiency.
Create security and data protection settings.
Requirements
MERN Full stack eCommerce developer is responsible for writing reusable, testable, and efficient code.
Design and implementation of low-latency, high-availability, and performant applications.
Implementation of security and data protection.
Understanding of performance testing and optimization techniques.
MERN software developers must have good communication & interpersonal skills.
Ability to work independently with minimum supervision.

Job description:
- As a Technical project manager to drive the workplace components in a project/program for a new or existing client
- Manage project team and resource allocation
- Ability to lead project teams in a highly matrix environment
- Adapts to changing circumstances, adopting different roles according where appropriate to fit with a new (customer) environment.
- Experiments with new ways of doing things and takes a positive approach to change.
- Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#
- Strong experience in angular 2 and above
- Proficient in working with Microsoft SQL Server
- Experience in developing web applications using Angular
- Strong logical, analytical and problem-solving skills
- Strong background in building web applications
- Manage the project from the initial pre-sales handover to early life support.
- Manage all aspects of the project implementations including project rollouts, resource tracking, budget management, schedule development, cost/ budget analysis, cross discipline coordination and communications
- Excellent communication skills
If you are Interested Kindly, share your updated CV with following details. So that we can have a quick Telephonic Conversation and Set up your Technical Screening or Interview ASAP.
Backend Developer
About Us
It is a stealth mode startup founded by IIT/NIT alumni who held leadership positions in companies like MindTickle and Browserstack. We have a grand vision of disrupting how companies buy and sell from each other. We are working with early customers to build an enterprise-grade product that will be GA this year. It is backed by tier 1 VCs and angel investors from India and Silicon Valley.
Job Description
We are looking for a Backend Engineer to work closely with the founding team. We are looking for a developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Develop platform and infra stack from scratch
- Writing reusable, testable, and efficient code
- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
- Optimize application for maximum speed and scalability.
- Implementation of security and data protection
- Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Recording data and reporting it to proper parties, such as clients or leadership.
- Participating in continuing education and training to remain current on best practices, learn new technologies, and better assist other team members.
- Taking lead on projects, as needed.
Technology Skills
- Proven work experience as a NodeJs Backend developer and frameworks available with it like Express, Apollo Graphql. Typescript knowledge is a plus
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands-on with various Infrastructure pieces like databases, message queues/brokers
- Familiarity with Unit Testing Frameworks, UI Testing, Monorepos and Graphql principles
- Knowledge of Alerting and Monitoring tools.
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Integration of multiple data sources and databases into one system.
- Prior experience of the AWS cloud, knowledge about the Salesforce environment is a plus.
- Excellent project and time management skills.
Soft Skills
- Obsessed with best practices, structuring, documentation and have an eye for detail.
- Self starter with a high level of drive and commitment.
- High energy and drive to work in a startup environment.
- Conceptual thinking, flexibility and ability to juggle with multiple responsibilities.
- Ability to work under pressure and confidence to deal with complex issues.
- Good communication skills.
- Hands-on and detail oriented.
Location: Pune
Candidate profile : 3-6 years of experience in Backend Development


Responsibilities:
- Work with development teams and product managers to ideate scalable software solutions
- Design client-side and server-side architecture
- Design, develop and manage well-functioning databases and applications
- Develop web applications implementing MVT architecture using Django web application frameworks
- Write effective APIs using industry standard design patterns
- Manage the complete software development process from conception to deployment
- Maintaining and upgrading the software following deployment
- Should be able to visualize a proposed system and be able to build it
- Development of applications leveraging Django/Flask based REST APIs
- Work with server-side technologies including databases and MVC/MVT patterns
- Maintain version control system such as GIT
- Should know all the phases of SDLC from requirement gathering to support and maintenance.
Requirements:
- 3-7 years provable experience as a Back End Developer
- Familiarity with common solution stacks
- Strong understanding of algorithms, data structures and system design, for scale, performance and security
- Ability to develop back-end website applications
- Knowledge of middleware languages (Python – Flask/Django) and/or JavaScript framework like Node.js
- Familiarity with databases (RDBMS – MySQL/PostgreSQL, optionally NoSQL DBs like MongoDB), web servers (Apache) and UI/UX design
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science or relevant field
Role Objective |
We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to work as Product leader for Ecommerce Supply & catalog & shall impact areas ranging from how suppliers list their products with Moglix's product catalog; to how products make it through our warehouse; to how our customers find & discover the products. |
Role Responsibilities |
|
Key Stakeholders |
||
|
With |
Purpose |
Internal |
Business (Sales, Supply Chain, Catalog team, Supply and leadership) |
Understand their vision and challenges to align tech product roadmap to address the same. |
External |
If required (need basis) |
|
Qualification & Experience |
Essential/ Desirable |
|
Work Experience |
3+ yrs work experience in a similar profile i.e Product management – Catalog/Supply in ecommerce organisations
|
Essential |
Knowledge/ Skills |
Excellent analytical, communication & people management skills |
Essential |
High level of ownership, willingness to set up things from scratch |
Essential |
|
Education |
B. Tech & MBA (Tier 1/ Tier 1.5) |
Essential |



- demonstrates a growth mindset, seeks feedback often and is effective in continuous personal and professional development
- provides expertise in all phases of the development lifecycle from concept and design to testing
- defines the architecture, best practices and coding standards for the product development team
- supports continuous technical improvement by investigating alternatives and technologies and presenting these for architectural review
- motivates team members and extends goodwill to other employees while having fun!
In order to be successful in this role, we need someone who has:
- 2+ years of software industry experience
- Strong Expertise in JS, PHP, React, Node, Angular2+, MySQL, PostgreSQL
- Solid understanding of software design, development, testing, and problem-solving
- Expertise in coding efficient, high quality and modularized software
- Experience in developing Web services - Rest/Soap APIs/HTTP API - Microservices
- Experience setting up and managing servers. Devops experience is a big plus
- Strong exposure on Database like RDBMS - Postgres DB / NoSQL DB like DynamoDB, Elasticsearch
- Experience in Cloud / Storage like Amazon (AWS) - EC2/EBS/S3
- Expertise in test automation
- Familiarity with Unix shell and source control systems and tools such as git
- Strong technical leadership skills
- Comfortable collaborating with designers, front-end developers and other team members
- Strong communication skills
- Technical Coaching and mentoring skills
- Understanding of machine learning, natural language processing is a plus



