Cutshort logo
NeoGenCode Technologies Pvt Ltd logo
L2 Support Engineer
NeoGenCode Technologies Pvt Ltd's logo

L2 Support Engineer

Akshay Patil's profile picture
Posted by Akshay Patil
3 - 6 yrs
₹5L - ₹9L / yr
Remote only
Skills
Netsapiens
Linux/Unix
Networking
Routing & Switching
SIP
MySQL

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent


Primary Skills :

  • Netsapiens Platform
  • Linux (Minimum 1 year of experience)
  • Networking (Switching, Routing, IP addressing)

Good to Have :

  • SIP (Session Initiation Protocol)
  • MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.


Key Responsibilities :

  • Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
  • Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
  • Handle and escalate tickets based on defined SLAs and priority levels.
  • Assist customers in implementing solutions and ensure optimal system performance.
  • Perform installation, configuration, and support for paid services.
  • Conduct analysis of system performance and manage system resources.
  • Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
  • Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
  • Provide support for distributed MySQL databases (a plus).

Requirements :

  • Minimum 3 years of overall experience in a technical support role.
  • At least 1 year of hands-on experience with Linux systems.
  • Good understanding of networking concepts (TCP/IP, switching, routing).
  • Experience with telephony or voice-related services (SIP protocol is a strong plus).
  • Familiarity with MySQL database operations is a plus.
  • Strong problem-solving skills and customer service orientation.
  • Excellent written and verbal communication skills.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About NeoGenCode Technologies Pvt Ltd

Founded :
2023
Type :
Services
Size
Stage :
Raised funding

About

Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

IT & Engineering Talent Staffing

  • Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
  • Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
  • Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.

2. End-to-End Project Delivery

  • Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
  • Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .

3. Additional Offerings

  • Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
  • Provides strategic IT consulting to align technology solutions with business objectives


Company social profiles

bloginstagramlinkedinfacebook

Similar jobs

VJTech Consultancy
Sushi Joshi
Posted by Sushi Joshi
Remote only
1 - 3 yrs
₹2L - ₹2.5L / yr
Technology Marketing
Cyber Security
Security awareness

About VJ Tech Consultancy

VJ Tech Consultancy is a dynamic, new-age firm founded and led by seasoned ex-Chief Information Officers (CIOs) and Chief Information Security Officers (CISOs), each boasting over 30 years of experience in the technology and security domains. We leverage this deep, executive-level expertise to provide superior consulting, cutting-edge IT products, and robust security solutions that directly address the complex challenges faced by modern enterprises. Our leadership is our competitive edge, allowing us to connect with clients at a strategic level.

The Opportunity

We are seeking a highly motivated, results-driven, and aggressive Business Development & Sales Professional to be a foundational member of our team. This role is a pure-hunter position, responsible for generating new business, establishing market presence, and driving revenue growth for our portfolio of IT products and advanced security solutions. If you thrive on the challenge of opening doors, closing deals, and being rewarded for performance, this is your opportunity to leverage the credibility of our leadership team to build a lucrative career.

Key Responsibilities

  • Aggressive Prospecting & Lead Generation: Proactively identify, qualify, and target new business opportunities within various sectors, primarily through cold-calling, networking, industry events, and digital outreach.
  • Pipeline Management: Build and maintain a robust sales pipeline, meticulously tracking all activities and sales stages from initial contact to final closure.
  • Strategic Engagement: Initiate and conduct high-level strategic meetings, articulating the value proposition of VJ Tech Consultancy's products and solutions, backed by the credibility of our ex-CIO/CISO leadership.
  • Solution Selling: Understand client needs deeply to effectively map them to our IT and security offerings, developing and presenting tailored proposals that demonstrate clear ROI.
  • Sales Execution: Negotiate terms, close deals, and achieve/exceed quarterly and annual sales targets.
  • Market Feedback: Serve as a critical link between the market and our leadership team, providing feedback on market trends, competitor activities, and client needs to help shape our offerings.


Read more
Loyalty Juggernaut Inc
at Loyalty Juggernaut Inc
2 recruiters
Shraddha Dhavle
Posted by Shraddha Dhavle
Hyderabad
2 - 5 yrs
₹6L - ₹15L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Mobile App Development
Android Sdk
+1 more

yalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.


Our Impact:

  • 400+ million members connected through our platform.
  • Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!


Explore more about us at www.lji.io.


We are seeking an experienced and highly- skilled Android Developer to join the Mobile Apps development team at our Hyderabad Office. As a Android Developer, you will play a pivotal role in developing, implementing, and managing high-quality, robust, and scalable mobile applications on the Android platform.


What you will OWN:

  • Develop and maintain high-performance, scalable Android applications using Kotlin. Architect and implement features following MVVM/MVI architecture.
  • Ensure high performance and responsiveness of the application.
  • Follow MVVM architecture and write clean, maintainable code.
  • Debug and fix issues, improving app stability and performance.
  • Work with CI/CD tools to streamline development and deployment.
  • Stay updated with the latest Android development trends and best practices.
  • Work with Jetpack Components (ViewModel, LiveData, Room, Navigation, WorkManager, etc.).
  • Integrate and optimize RESTful APIs and GraphQL services.
  • Implement push notifications (FCM), deep linking, and in-app messaging.
  • Optimize app performance by analyzing memory usage, network calls, and UI rendering.
  • Work with CI/CD tools to streamline the release process.
  • Ensure Unit Testing & UI Testing using JUnit, Mockito, Espresso.
  • Collaborate with designers, backend engineers, and product managers to ensure smooth product delivery.
  • Stay updated with the latest Android trends and best practices.
  • Research and integrate new SDKs, APIs, and third-party services effectively without issues.



You will make a GREAT FIT if you are from Hyderabad and if you have:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 0-4 years of hands-on experience in Android development
  • Strong knowledge of Java/Kotlin and Android SDK.
  • Familiarity with Android Studio, Gradle, and Firebase.
  • Strong OOP and programming concepts.
  • Extensive experience with Android Frameworks such as Jetpack components and Android Architecture Components. (Navigation, WorkManager, Dependency injection with Dagger-Hilt and etc).
  • Solid understanding of Multi-threading (Coroutines/RxJava).
  • Knowledge of Material Design principles & UI/UX best practices.Optimize app performance by analyzing memory usage, network calls, and UI rendering.
  • Familiarity with Git/GitHub for version control
  • Understanding of Agile/Scrum development methodologies.
  • Strong research capability to implement and troubleshoot new SDKs or integrations efficiently.
  • Experience with RESTful APIs and third-party integrations.


Bonus Skills:

  • Experience with Jetpack Compose.
  • Knowledge of modularization & clean architecture.
  • Exposure to Firebase (Crashlytics, Analytics, Firestore, Remote Config).
  • Understanding of A/B Testing & Feature Flagging.
  • Experience with third-party SDKs & analytics tools (Amplitude, Mixpanel, Segment, etc.).
  • Knowledge of Flutter development to contribute to cross-platform apps when needed.


Why Choose US?

  • This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path.
  • You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Blockchain, Machine Learning, AI, Mobile, Digital Wallets, and much more.


Unlock this opportunity soon by applying for this position.

Read more
Top Management Consulting Company
Top Management Consulting Company
Agency job
via People First Consultants by Naveed Mohd
Gurugram
5 - 10 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconRedux/Flux
skill iconDocker
skill iconKubernetes
+4 more
Greetings!!

We are looking out for a technically driven  "Full-Stack Engineer" for one of our premium client

COMPANY DESCRIPTION:
This Company is a global management consulting firm. We are the trusted advisor to the world's leading businesses, governments, and institutions. We work with leading organizations across the private, public and social sectors. Our scale, scope, and knowledge allow us to address

Required Skills
• Hands-on experience with NodeJS, React, Redux, & Docker
• Great to have understanding about Kubernetes, Postgres and AWS (SQS, Lambda, S3)
• Experience implementing micro service technology
• Experience working with Python and Pandas, used for data manipulation is a plus
• Experience with Power BI and its APIs is a plus
• Experience with building and maintaining large data sets
• Ability to work across structured, semi-structured and unstructured data, extracting information
and identifying linkages across disparate data sets
• Understanding of information security principles
• Ability to understand complex systems and solve challenging problems
• Ability to clearly communicate complex solutions
• Ability to learn new technologies quickly
• Comfortable in a fast paced small team environment
• Open to work with global team structure, flexible and efficient
• Ability and flexibility to manage multiple assignments in a dynamic, complex and fast-paced
environment
• High level of attention to detail
• Commercial client-facing project experience is a plus
• Business-level language skills and fluency in English
Read more
Brainify technologies Pvt Ltd.
Brainify Technologies
Posted by Brainify Technologies
Remote only
0 - 4 yrs
₹4L - ₹6L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
We are looking for a full time/part time Android developer for our apps. Good knowledge and experience of developing apps, integration of thrid party libraries like Analytics, Ads etc. is required. Good hold on UI and design elements is a plus. 

This role involves remote work and we are open to both full time and part time work. It requires a basic commitment of 20 hours per week
Read more
WealthDesk
at WealthDesk
1 recruiter
Ankit Thakur
Posted by Ankit Thakur
Bengaluru (Bangalore)
2 - 8 yrs
₹20L - ₹30L / yr
skill iconPython
skill iconJava
skill iconJavascript
skill iconRedux/Flux
skill iconAmazon Web Services (AWS)
+6 more

Hiring Software developers to build the next-gen Wealth Management Platform.

 

We’re looking for a Senior Platform Engineer who is passionate about the development and implementation of distributed cloud-based SaaS Platforms on B2C and B2B2C models.

 

You must be self-motivated and ready to achieve the goals assigned working with everyone. ● Knowledge in the successful development and implementation of large cloud-based SaaS platforms on B2C and B2B2C models.

● Hands-on with Modern cloud platforms like AWS, GCP, Azure, etc.

● Strong aptitude for Serverless Technologies on the cloud such as Lambdas, Streaming based architectures.

● Solid understanding of Open REST APIs-based architectures, web-based platforms strategy, working with product, UI, back-end engineering teams.

● Endorsestest-driven development, best deployment practices, continuous integration, and continuous build, handling git repositories.

● Hands-on Python, Java, Multi database platforms such as Relational and NoSQL

● Knack for microservices-based architectures.

● Must have an architectural sense of building highly scalable platforms on the cloud

● Experience with building asynchronous, message-driven platforms would be a plus.

● Interest and Experience in Capital Marketsis a plus.

Read more
TransformHub
at TransformHub
2 recruiters
Saloni S
Posted by Saloni S
Mumbai, Pune, Jaipur
5 - 8 yrs
₹10L - ₹15L / yr
ASP.NET
ASP.NET MVC
skill iconC#
MVC Framework
skill icon.NET
+4 more

Senior Dotnet Developer

 

About the Company:

TransformHub is a An ISO 27001 certified Company adhering to a Gold standard in Information Security. It is multi-award-winning Global Digital Solutions company providing a full suite of digital transformation & product engineering services to enterprises, product companies & new-age start-ups. We have our presence in Singapore, USA, Canada, Middle East, UK and India. Our mission is to become a preferred partner to enterprises for growth and innovation in the digital age. TransformHub combines Strategy, Experience, and Technology at every stage of the engagement model to build human-centered digital platforms & channels. Our expertise lies around the 6 building blocks for Digitization - Product Engineering, Mobility, Enterprise Integrations, Data & Analytics, Cloud & DevOps, Intelligent Automation. With a large and ever-growing team of digitally ready consultants, the company helps its clients to grow and stay ahead of their competition. TransformHub has been featured into leading magazines like IndustryWired and CIOReview as Top 10 Digital Transformation Providers.

Responsibilities 

  • Develop new applications or make enhancements to existing applications. 
  • Analyze user requests and assist with design activities. 
  • Collaborate with Client and translate business requirements into well-designed technical solutions. 
  • Develop components based on business and/or application requirements. 
  • Manage and assist with the completion of specific projects. This includes the development of web applications and web services. 
  • Support applications and provide upgrades and maintenance as needed. 
  • Assist software personnel in handling project related work and other requirements 
  • Create and maintain documentation for application coding and project development. 
     

   Requirements  

  • Familiarity with the .NET framework, C#, SQL Server database and design/architectural patterns 
  • 5+ years of experience in .NET Technology Stack 
  • Experience in designing databases with Microsoft SQL Server and building Web APIs 
  • Excellent troubleshooting and communication skills 
  • Experience working in an Agile environment (e.g. Scrum, Kanban) required. 
  • Good knowledge of modern software design principles, concepts, and practices. 
Read more
B2B Social Commerce Platform
B2B Social Commerce Platform
Agency job
via Unnati by Ramya Senthilnathan
NCR (Delhi | Gurgaon | Noida)
3 - 4 yrs
₹6L - ₹7.5L / yr
Content Strategy
Content Writing
Strategist
Brainstorming
Creative Writing
+3 more
We are looking for people who are energetic, curious, empathetic and eager to grow every single day. Work with India's next B2B unicorn, read on to know more.
 
Our client is a disruptive platform that enables their Business partners to sell top consumer brands at the best wholesale prices across urban, semi-urban and rural India. The partners sell FMCG, personal care and packaged food products to Kirana stores, creating a meaningful micro-business and an impactful earning potential for themselves and their partners. They have innovative payment and credit provisions along with local language stronghold helping in making its units extremely profitable.
 
The founders and leadership teams are Harvard and IIT Alumni, with experience from companies like Walmart, Swiggy, Future Group and others. Funded by the most well-known VCs the company has experienced 45 times growth within 6 months of its existence.
 
As a Content Strategist, you will be responsible for understanding the company’s content requirements and devising specific content pieces in conjunction with the design team through structured content ideas and copy.
 
The content strategist will act as the core copywriter in all the content development activities and will visualise and provide content for all the marketing collaterals that are required by the company.
 
What you will do:
  • Understanding the company’s requirements in terms of content/ creative inputs and timelines.
  • Understanding of customer insights and data that translates into creative communication
  • Developing content from the marketing brief along with studio team, visualising and brainstorming, breaking it down to easy paths which go as an input to design team to design the required creative communication
  • Providing copy as required for the respective creative
  • Ensuring that the design team is adequately resourced
  • Being the single point of contact for the content/ copy communication
  • Understanding Briefs and coming up with Ideas on the brief
  • Ensuring all design communication goes out from the studio should be thoroughly checked and proofread.


What you need to have:
  • Excellent overall writing skills in a number of different styles/ tones
  • Impeccable spelling and grammar, Good at writing skills
  • A deep understanding of consumers and what motivates
  • Great research, organizational, and learning skills
  • Should be comfortable working with team members in a highly interactive environment. 
  • You will be a problem solver and must demonstrate a solid background in managing and understanding creative development
  • Should be able to define its content as per the vision, goals & strategy of the company as well as be able to work as part of a growing team to derive innovative content
Read more
Kretoss Technology
at Kretoss Technology
1 recruiter
Rima Tank
Posted by Rima Tank
Ahmedabad
1 - 5 yrs
₹1L - ₹5L / yr
Wordpress
Content Management System (CMS)
skill iconHTML/CSS
Microsoft Word
Simple to advanced responsive WordPress development using Bootstrap CSS, Foundation CSS, LESS, SASS, GULP Workflow
Expertise in ACF Pro Plugin, Types plugin, Visual Composer, DIVI Front-End Editor, Theme Fusion Editor & much more
Expertise in complex Contact Form 7(CF7), Gravity Forms & Custom WordPress Form Development
WordPress based Multiple Payment Gateway Integrations for Ecommerce & Business Websites
WordPress REST API based Custom Web Development
WordPress Migration
Plug-In Customization
Custom WordPress Template Customization
Advanced WordPress Design & Development
PSD To WordPress Theme Conversion
Read more
Fibonacci Labs
at Fibonacci Labs
3 recruiters
Varun Jain
Posted by Varun Jain
Delhi, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹3L - ₹6L / yr
Email Marketing
Inside Sales
Sales
Marketing
Lead Generation

Hi ,

We are looking for a full time employee who can help us run our email and linkedin outreach program. The responsibilities are described below:

Responsibilities:

  • Research on various sectors such as remote products or gaming
  • Send customized emails or linkedin messages to prospects
  • Maintain the organization CRM

What we’re looking for :

  • Excellent English communication skills
  • Must have actual Marketing/Sales experience.
  • Open to all educational qualifications
  • Previous experience in a similar role in the IT industry
  • Brownie points if you are active on linkedin
Read more
Rediffcom
at Rediffcom
1 recruiter
Vivek Shrivastava
Posted by Vivek Shrivastava
Mumbai
3 - 7 yrs
₹6L - ₹15L / yr
skill iconPython
skill iconMongoDB
MySQL
0360
skill iconDjango
We are looking to hire a Data Mining Engineer for our Search Engine.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos