L2 Support Engineer

• Write high-quality blog posts, articles, website copy, social media posts, and marketing materials.
• Conduct thorough research on industry-related topics to produce accurate and original content.
• Optimize content for SEO, including keyword research and implementation.
• Collaborate with marketing, design, and product teams to ensure content alignment with brand voice and goals.
• Edit and proofread content to maintain high standards of quality.
• Stay updated with industry trends and content marketing best practices.

Company name: PulseData labs Pvt Ltd (captive Unit for URUS, USA)

About URUS

We are the URUS family (US), a global leader in products and services for Agritech.

SENIOR DATA ENGINEER

This role is responsible for the design, development, and maintenance of data integration and reporting solutions. The ideal candidate will possess expertise in Databricks and strong skills in SQL Server, SSIS and SSRS, and experience with other modern data engineering tools such as Azure Data Factory. This position requires a proactive and results-oriented individual with a passion for data and a strong understanding of data warehousing principles.

Responsibilities

Data Integration

• Design, develop, and maintain robust and efficient ETL pipelines and processes on Databricks.
• Troubleshoot and resolve Databricks pipeline errors and performance issues.
• Maintain legacy SSIS packages for ETL processes.
• Troubleshoot and resolve SSIS package errors and performance issues.
• Optimize data flow performance and minimize data latency.
• Implement data quality checks and validations within ETL processes.

Databricks Development

• Develop and maintain Databricks pipelines and datasets using Python, Spark and SQL.
• Migrate legacy SSIS packages to Databricks pipelines.
• Optimize Databricks jobs for performance and cost-effectiveness.
• Integrate Databricks with other data sources and systems.
• Participate in the design and implementation of data lake architectures.

Data Warehousing

• Participate in the design and implementation of data warehousing solutions.
• Support data quality initiatives and implement data cleansing procedures.

Reporting and Analytics

• Collaborate with business users to understand data requirements for department driven reporting needs.
• Maintain existing library of complex SSRS reports, dashboards, and visualizations.
• Troubleshoot and resolve SSRS report issues, including performance bottlenecks and data inconsistencies.

Collaboration and Communication

• Comfortable in entrepreneurial, self-starting, and fast-paced environment, working both independently and with our highly skilled teams.
• Collaborate effectively with business users, data analysts, and other IT teams.
• Communicate technical information clearly and concisely, both verbally and in writing.
• Document all development work and procedures thoroughly.

Continuous Growth

• Keep abreast of the latest advancements in data integration, reporting, and data engineering technologies.
• Continuously improve skills and knowledge through training and self-learning.

This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field.
• 7+ years of experience in data integration and reporting.
• Extensive experience with Databricks, including Python, Spark, and Delta Lake.
• Strong proficiency in SQL Server, including T-SQL, stored procedures, and functions.
• Experience with SSIS (SQL Server Integration Services) development and maintenance.
• Experience with SSRS (SQL Server Reporting Services) report design and development.
• Experience with data warehousing concepts and best practices.
• Experience with Microsoft Azure cloud platform and Microsoft Fabric desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with Agile methodologies.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking skilled Senior Frontend Developer with expertise in the PHP/Symfony im CMS/DXP/E-Commerce environment to join our dynamic team. As a Senior Frontend Developer, you will be responsible for developing and maintaining Web Portals and Shop Projekts for our Domain Name applications. You will collaborate with cross-functional and agile teams to design, develop, and deploy high-quality software solutions.

Responsibilities:

Develop and maintain frontend components for web applications using:

Symfony (must have)

Drupal (nice to have)

Ibexa (nice to have)

Shopware (nice to have)

Work closely with backend developers to ensure seamless integration and data flow.

Optimize frontend performance to ensure fast loading and smooth user interactions.

Implement best practices for web accessibility (WCAG) and cross-browser compatibility.

Ensure responsive design and mobile-first principles are consistently applied.

Maintain high-quality coding standards, documentation, and unit testing. 

Requirements:

Proven experience as a Frontend Developer with expertise in Symfony (must have).

and/or Symfony based CMS/DXP or Shop systems (nice to have).

Strong proficiency in HTML5, CSS3, jQuery and JavaScript(must have).

Experience with Vue.js, React, Nuxt.js (nice to have).

Frontend-API, , Frontend-Testing-Frameworks (nice to have).

Experience with PHP templating and frontend integration within PHP-based systems.

Twig-Templating, Tailwind or Bootstrap (must have).

Familiarity with frontend build tools (e.g., Webpack, Babel, npm/Yarn) (nice to have).

Experience in UI/UX best practices and component-based design (must have).

Excellent understanding of responsive design, mobile-first principles, and frontend performance optimization (must have).

Strong collaboration skills to work effectively in cross-functional teams (must have).

Skills & Requirements

Symfony, Drupal, Ibexa, Shopware, HTML5, CSS3, jQuery, JavaScript, Vue.js, React, Nuxt.js, Frontend-API, Frontend-Testing-Frameworks, PHP templating, Twig-Templating, Tailwind, Bootstrap, Webpack, Babel, npm, Yarn, UI/UX, Component-based design, Responsive design, Mobile-first principles, Frontend performance optimization, Cross-functional collaboration.

Position: IT Sales Manager

Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering

Experience: 6+Years

Technical Domain Knowledge:

• Exposure/ Information/ Comfort on IT.
• New technologies, vendors, and competitors operating in the vertical
• Cutting-edge sales and customer relationship management concepts across segments.

Professional skills (Functional):

• Customer Focus
• Account Mapping
• Customer needs understanding
• Persuasion & Negotiation skills
• Relationship Management
• Customer Retention
• Service focus

Job Role: Social Media Manager

Location- Kochi

Kapra Highness Ventures-Buyerzkart , is looking for a Social Media Manager. The candidate must have experience in Ecommerce business environment, as well as producing pertinent, interesting, and creative content for a variety of digital platforms.

The Content and Social Media Manager will create and distribute content in various formats across multiple channels with the goal of enhancing our brands and driving digital follower expansion

Job Responsibilities:

• Contributes to the marketing strategy by leveraging social media to identify and acquire customers.
• Develops social media marketing plans and programs for each product and directs promotional support.
• Maintains online relations with customers by organizing and developing specific customer-relations programs.
• Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
• Creates new strategies for market development, acquiring and analyzing data, and consulting with internal and external sources.
• Maintains research database by identifying and assembling marketing information.
• Provides marketing information by answering questions and requests.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Completes social media marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
• Develops marketing staff by providing information, educational opportunities, and growth opportunities.

Qualifications/Skills:

• Social media skills
• Creating and maintaining client relationships
• Managing Processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis

Qualification:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience of 3-5 years in digital/social marketing, particularly in E-commerce company.
• Demonstrable experience leading and managing SEO/SEM, marketing database, and social media advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines

1. Collaborate with the team to develop design concepts and visual solutions.

2. Work with our draping software to create virtual draping experiences for our customers.

3. Assist in creating textile patterns and designs for our products.

4. Assist in video editing and video-making tasks to produce engaging promotional content for our brand

5. Apply your knowledge of digital marketing and Instagram marketing to strategize and execute effective social media campaigns that drive brand awareness and engagement.

6. Embrace design thinking principles to solve complex creative challenges and contribute innovative ideas to our design process.

7 Utilize Canva to develop aesthetically pleasing and visually appealing graphics for our online platforms and marketing materials.

We are looking for skilled Senior Full-Stack developers who can architect and develop large-scale enterprise applications using React.js for front-end and Node.js for API's.

Responsibilities :

●      Review application requirements and interface designs.

●      Identifying web-based user interactions.

●      Developing and implementing highly responsive user interface components using React concepts.

●      Writing application interface codes using Javascript following React.js workflows.

●      Understand proposed features and quickly design and build scalable API and SQL schema & queries.

●      Proactively analyze website performance and implement solutions for improvement.

●      Collaborate with architects, developers, business analysts, and QA analysts to design, develop, and test applications.

●      Documenting application changes and developing updates.

●      Collaborate with other team members.

Requirements :

●      Proven work experience as MERN developer (5+yrs)

●      3+ years of experience building complex web applications.

●      Solid work experience using component-based development on the client-side.

●      3+ years of experience coding robust and secure Rest API's in Node.js, JSON, XML.

●      Experience coding in JavaScript, HTML, CSS.

●      Experience in integrating systems using Rest APIs and single sign-on.

●      Experience with continuous integration / continuous deployment using AWS CodePipeline and CloudFormation templates.

●      Experience with AWS infrastructure (API Gateway, S3, Lambda, Aurora, EC2).

●      Experience with Google Analytics integration.

●      Deep knowledge to create standards-compliant, cross-browser, mobile compatible front-end code with responsive design.

●      Deep knowledge of server-side and front-end performance optimization.

●      Strong design skills are a huge plus.

●      Should be a self-starter who is excited to solve many technical challenges relentlessly.

●      Must have excellent written and verbal communication skills.

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

• B.Tech/MTech from tier 1 institution
• 8+years of experience in machine learning techniques like logistic regression, random forest, boosting, trees, neural networks, etc.
• Showcased experience with Python, SQL and proficiency in Scikit Learn, Pandas, NumPy, Keras and TensorFlow/pytorch
• Experience of working with Qlik sense or Tableau is a plus