
Role : L2 Support Engineer
Experience : 3+ Years
Location : Remote
Interview Rounds : 3
Communication Skills : Excellent
Primary Skills :
- Netsapiens Platform
- Linux (Minimum 1 year of experience)
- Networking (Switching, Routing, IP addressing)
Good to Have :
- SIP (Session Initiation Protocol)
- MySQL
Job Description :
We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.
Key Responsibilities :
- Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
- Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
- Handle and escalate tickets based on defined SLAs and priority levels.
- Assist customers in implementing solutions and ensure optimal system performance.
- Perform installation, configuration, and support for paid services.
- Conduct analysis of system performance and manage system resources.
- Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
- Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
- Provide support for distributed MySQL databases (a plus).
Requirements :
- Minimum 3 years of overall experience in a technical support role.
- At least 1 year of hands-on experience with Linux systems.
- Good understanding of networking concepts (TCP/IP, switching, routing).
- Experience with telephony or voice-related services (SIP protocol is a strong plus).
- Familiarity with MySQL database operations is a plus.
- Strong problem-solving skills and customer service orientation.
- Excellent written and verbal communication skills.

About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Candid answers by the company
IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
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Job Title: UI/UX Lead
Experience: 5–7 Years
Location: Bangalore
Industry: Telecommunications (Preferred)
Employment Type: Full-time
Job Summary:
We are seeking a talented UI/UX Lead with hands-on experience in React.js and a
working understanding of Node.js, to lead the design and development of intuitive
user experiences for telecom and enterprise applications. The ideal candidate will
combine strong design skills with a solid understanding of front-end development,
enabling seamless collaboration between design and engineering.
Key Responsibilities:
Own and drive UI/UX design across web and mobile applications.
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user-centric solutions.
Lead design system creation and ensure consistent visual language across
products.
Actively participate in front-end development using React.js and guide
integration with Node.js backends.
Conduct user research, usability testing, and translate insights into design
improvements.
Mentor and guide junior designers; manage design quality and delivery
timelines.
Ensure designs are responsive, accessible, and optimized for performance.
Required Skills:
5–7 years of UI/UX design experience, with at least 2 years in a lead role.
Strong portfolio showcasing user-focused design work and interactive
interfaces.
Proficiency with design tool like Figma.
Hands-on experience with React.js for implementing front-end components.
Understanding of Node.js APIs and backend interaction patterns.
Experience designing for telecom or enterprise systems is a plus.
Familiarity with agile development processes and cross-functional
collaboration.
Strong communication and stakeholder engagement skills.
Preferred Qualifications:
Bachelor's/Master’s degree in Design, Computer Science, or related field.
Prior work in telecom or B2B product companies.
Knowledge of HTML, CSS, JavaScript, and REST API integration.
CoinCrowd Specialist Content Writer - Crypto (News & Media)
Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.
Website: https://coincrowd.com/
Domain : Finance, Blockchain, Crypto
Role : Permanent full time Employment
Job Location : Work from Home / Remote
Overview: We are seeking a talented Content Writer with a strong interest and expertise in cryptocurrency and blockchain technology. As a Content Writer specializing in shopping with cryptocurrency, you will play a crucial role in educating and engaging our audience about the benefits, trends, and practical aspects of using cryptocurrency for online shopping.
Responsibilities:
- Research and create compelling blog posts, articles, guides, and other types of content focused on shopping with cryptocurrency.
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- Strong communication and collaboration skills.
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Bonus Skills:
- Experience with cryptocurrency wallets and payment systems.
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- Graphic design skills or familiarity with creating visual content.
Why Join Us:
- Opportunity to be at the forefront of the cryptocurrency revolution in retail.
- Work with a dynamic and innovative team that values creativity and collaboration.
- Flexible working environment with opportunities for growth and development.
In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.
- Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
- Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
- Gain Comprehensive Product Knowledge To Enhance Performance
- International Voice Process/International BPO
- U.K. Shift Timings - 01:30 PM - 11:30 PM
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Software Programmer - PHP
About us
GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.
Following are examples of what we do:
- Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts
- Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.)
- Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards
- Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards
- Assist one of India’s top credit card issuing companies to reduce employee attrition and increase sales across multiple sourcing channels
With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.
We have recently launched a SaaS product Let’s Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
Reports to
AVP - Technology
3 best things about the job
- Work in a rapidly evolving industry where scalable tech products have a huge impact
- Work in a product environment which provides a greater scope for growth
- Exposure to different technologies and frameworks
Responsibilities of the role
- Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP)
- Work on integration of 3rd Party libraries as required by the product
- Unit-testing code for robustness, including edge cases, usability, and general reliability
- Ensure the quality of the end product while adhering to quality norms
- Creating Technical documentation wherever applicable
- Collaborate with cross-functional teams to define, design, and ship new features
- Take part in requirement understanding and contribute to solution of the requirement
What you will need
- Should have a sound experience in PHP, MVC Frameworks, Code Igniter.
- Strong grasp in web development open source: CSS, HTML5, PHP, MySQL, JavaScript, jQuery, AJAX & JSON
- Working knowledge of MySQL databases
- Good knowledge of relational databases, version control tools and of developing web
- Knowledge of Angular JS, Node JS will be considered as an added advantage


Role & Responsibilities:
- Design and build advanced applications for the iOS platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Integrate features with wearables and other IoT devices
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Education & Qualification Requirement:
- Bachelor of Engineering, preferably in Computer Science of Information Technology
Desired Skills and Experience:
- You have 3+ years of iOS app development experience using Swift.
- Published apps in the App store
- Have a good sense of how networked applications (Web services/REST APIs and JSON) work
- Well versed with server side syncing, database handling etc.
- Sharp analytical skills - find out edge cases both in code and usability/product.
- Ability to learn and adapt fast.
- Collaborate with cross-functional teams to define, design, and ship new features.
- 2+ years experience in any UNIX environment
- Experience implementing and maintaining unit tests
- Interest in privacy and the protection of personal information
- Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Strong understanding of design patterns, or an opinion on why they're overrated.

- Perform technical feasibility studies of new technologies and architectures, including evaluation of OTS cloud offering.
- Generate entire software image for the target device, including the kernel, device drivers, libraries, and application software, and the bootloader for proprietary IOT connectivity device(s).
- Software packaging with RPM building and management
- Define the process to upgrade the new Linux package to existing hardware at customer premises
- Configuration and Troubleshoot of the proprietary IOT connectivity devices for internal R&D teams during their development and verification
- Automate the creation and distribution of keys and certificates
- Understand, implement, and automate security controls for IoT connectivity devices.
- Tune server and application-level performance monitoring and alerting.
- Help define our roadmap and architecture based on technology and business needs, considering architectural issues and tradeoffs
- Understand and manage integration points with other systems that interface with your applications
- Supports development of project plans, including scope, budget, schedules, and risk management.
- Works closely with the business analysts, software development and verification team, the functional manager, and the program manager.
- Collaborate and work with global teams in multiple locations.
- Interface with Global Privacy and Security team for the IoT Gateway understand security risks and recommendations and provide solutions to mitigate the security risks
- Bachelor’s degree in Computer Networking / Computer Science / Software Engineering or a related field
- 12+ years of hands-on experience in Networking, shell scripting, and Linux internals, with a development background.
- Strong understanding of Networking concepts like VPC, Route tables, Host base router firewall, SSH, NAT, DNS, DHCP, SNMP, Virtual IPs, VPN
- Linux System Administration and Networking work experience
- Configuring Firewalls(IP tables/firewall) and security software
- Able to generate Linux packages, and configure based on business needs.
- Passion for cybersecurity. Ability to build secured Linux packages with antivirus and security patches.
- Shell, Python scripting experience
- Basic SQL skills
- Ability to work with cross-functional and remote teams. Must be able to communicate in English, both written and verbal.
- Interpersonal skills to effectively collaborate with vendors and customers.
- Experience with Agile Scrum
- Development background in Java/C++
- DevOps knowledge
- Knowledge on javascript

