Learning Consultant

osition: Team *Leader 

Shift Timing: 10 AM to 7PM 

Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjservices.co.in 

Location: Vijayawada, Andra Pradesh

Language: English & Hindi 

Salary: according to your previous experience and market standards 

We are looking for a result-driven Team Leader to be responsible for monitoring and 

supervising a team of consultants to achieve the organization’s objectives and increase 

sales. You will be responsible for providing guidance, instruction, training, and leadership 

skills to inspire the team to perform at their optimum. You should create a cohesive team 

that works efficiently together to maximize the sales team's potential.

Requirements:

• A bachelor's or associate's degree in marketing, sales, or a related field may be 

advantageous.

• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awarenes

• 4 to 7 years of experience (or equivalent understanding of software engineering)
• Strong in Javascript & Typescript + frameworks like React, Next.js, Angular, etc.
• Strong experience in architecting complex, distributed systems in public or private cloud
• Willingness and interest in learning new tech/processes (Python, Airflow, Postgres, etc.)
• Willingness to travel to offices in New York City, San Francisco, and Hyderabad

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

Roles and Responsibilities:

1. Identifying potential clients and partners, and reaching out to them to understand their requirements and counsel the students to choose Skill Dunia courses.
2.  You will be responsible for managing relationships with existing clients and partners, as well as developing new relationships to help drive business growth.
3. You will be responsible for managing the entire sales process, from lead generation to closing deals. This may include creating sales opportunities, negotiating, managing the onboarding process for new clients and taking referrals to create new business ideas
4. Build sales lead through referrals and cold calling to generate sales (monthly target/revenue-oriented)
5. Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives

Omnitroncis is on a mission to bring robotics to real-life applications. We build & provide services for smart products. At the heart of each product is the amazing team which integrates software, hardware, sensors, AI, computer vision systems, machine learning models and robotics to orchestrate and automate the entirety of products and operations. As a result, we are able to lead better lives.

About Us:

This is an opportunity to join a growing team of electrical, mechanical and software engineers and make a substantial impact at Omnitronics. We are looking for someone that can learn, adapt and roll with a fast-paced, ever-changing environment and who isn’t afraid of uncertainty. Embedded engineering at Omnitronics involves developing electronics solutions that power a modern smart device. This involves unique industrial control systems, environmental sensor technology, data collection, computer vision systems, and automation. You ll be involved with idea generation, design, prototyping, planning, and the execution of firmware and hardware for our IoT devices.

Prerequisites

• We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
• Behavioural Attitude: Must be a Quick learner / Highly Dedicated / Responsible person

Require Person: 7

Job Type: Full-time

Office Timing: 10:00 am to 7:00 pm

Expected Start Date: ASAP

Fresher Salary: 3,000 to 15,000

Experience Salary: 10,000 to 45,000

Location: Must be from Surat, Gujarat

Below are the skills we are looking for in a candidate.

• Strong hands-on C/C++, Embedded System Development 
• Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
• Good to have Python, Shell/Bash Scripting, Toolchains
• SPI, I2C, UART, RS485, CAN, and hardware subsystems
• Hardware and IoT / IT Communication protocols knowledge
• Problem-solving and analytical skills.
• Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
• Schematic / PCB Designing verification
• Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
• Design, develop, code, test, and debug system software.

We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controller. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.

Thanks and Best Regards

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.