Key Accounts Manager

We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization

Responsibilities:

• Lead implementation of orgn in key partner institutes
• Own the entire process of onboarding a partner institute
• Define custom made' offerings for the parents of a particular institute
• Single point of contact between the org institute partnerships team, institute management and org inside sales team
• Be responsible for anything and everything' in the partner institutes
• Be responsible for parent outreach in the institutes
• Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
• P& L owner of key accounts
• Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
• Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
• Own execution from strategy design and setup to pilot and eventual scale-up
• Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
• Build and lead high-performing teams to scale these initiatives

Requirements:

• Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
• Track record of outperformance / over-achieving targets in previous work places
• Experience in leading initiatives and delivering results in a time-bound manner
• Prior experience in early stage startups or as a founder is a huge plus
• Prior exposure to B2C or understanding of financial services is a plus
• Self-starter with a high sense of ownership Comfortable to work with minimal supervision
• Hungry to learn and grow
• Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action Have the temperament to experiment and execute in uncertainty
• Hustler Ability to generate resources to solve a problem
• Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented
• Deeply care about delivering value and making an impact on customer's lives
• Startup experience is a must

Job Role - Account Manager-Customer Onboarding (Language - Tamil)

Location - Pune

Responsibilities: 

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with high-severity requests or issue escalations as needed

Requirements: 

• 2-8 year's experience in account management
• Should be flexible in working shifts
• Clarity in thought
• Excellent communication skills
• Customer handling experience
• Languages Known: Tamil & English Compulsory 

About CrelioHealth:

CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.

We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link - https://creliohealth.in/

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
 

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

• Own the month on month GMV growth for your portfolio of large B2B customers end to end
• Spearhead acquisition and addition of enterprise level educators to your portfolio end to end
• Ensure top-line & bottom-line target completions for your category
• Develop an understanding of the consumer inside-out, build data-driven insights, and translate them into lucrative business growth opportunities for our clients
• Work as a consultant to your client base, actively advising on Marketing/Content/Pricing/Product strategies for customers’ revenue growth
• Collaborate with the marketing team to launch new initiatives followed by a regular tracking on their effectiveness
• Plan and implement growth programs within cohorts and proactively monitor progress, resolve issues and initiate appropriate corrective measures

• Bring your A-game: Have strong business acumen and problem-solving aptitude with a knack for finding innovative solutions to business problems
• Are a born leader: Can rally teams towards a common goal & troubleshoot to remove blockers for other team members
• Always go for gold: Get charged by high-performance environments, have aggression to win through hard and smart work, without compromising on ethics
• Are a social butterfly: Have excellent communication and interpersonal skills as well as have worked with different teams/stakeholders and built strong customer relations 
• Improvise and innovate: Think quick on your feet and have extreme ownership of problems faced by your client

Work experience with high growth start-ups for a year or longer is a plus!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

CA Accounting, GAAP

Responsibilities :

• Manage the day-to-day operations including product content, site maintenance, Listing hygiene inventory availability, pricing and promotional activities, on-site content improvements, ensuring a perfect store online and the best consumer experience.
• Develop campaign strategies and audience targeting recommendations per brand and product line. Continually optimize product listings, brand store, and enhanced content
• Work cross-functionally with the sales team, PPC Managers  and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
• Ability to deliver the highest level of customer service to our clients. See to it that the reports are sent to clients on time and according to the format that is set
• Make sure that the media plan is set after discussion with the analyst and PPC manager
• Manage Communication with the clients weekly as well as account wise, Keeping a track of all the ad campaigns &  deliverables list etc. 
• Develop strong relationships with Amazon vendor managers, partners and external agencies
• Maintain KPIs and report on performance to key stakeholders identifying risks and opportunities, making recommendations, and implementing the action plan.

Qualifications:

• MBA in marketing 
• Excellent oral and written communication skills, and an ability to influence internal and external partners
• A practical and creative approach to problem-solving

• Must be able to understand complex environments and projects, pay attention to details and maintain an organized workflow
• Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
• Prioritize and deliver timely, high-quality work

What you need to have:

Greetings!!

We are hiring for TAM ( Technical Account Manager)  and please find the below details :

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

Job Location : Hyderabad

Shift : Fixed Night Shift

The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs.  The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments.    The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client.  This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc.  The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness.  This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.

The TAM will be expected to generally execute on the following across an assigned client base:

• Serve as an important point of contact for key clients as well as all internal stakeholders.
• Develop and nurture strong client relationships through top level customer service.
• Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
• Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
• Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
• Drive strategic planning and development of improvements and work.
• Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
• Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
• Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
• Act as an escalation point for technical and client service issues as necessary.
• Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.

Regards,

Bhavani