Key Accounts Manager

About SmartQ

A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.  

In this role, you will:

1. Collaborate with Product & Design Teams Work closely with the Product team to ensure that we are building a scalable, bug-free platform. You will actively participate in product and design discussions, offering valuable insights from a backend perspective to align technology with business goals.

2. Drive Adoption of New Technologies

You will lead brainstorming sessions and define a clear direction for the backend team to incorporate the latest technologies into day-to-day development,continuously optimizing for performance, scalability, and efficiency.

3. RESTful API Design & Development:You will ensure that the APIs you design and develop are well-structured, following best practices, and are suitable for consumption by frontend teams across multiple platforms. A key part of your role is making sure these APIs are scalable and maintainable.

4. Third-Party Integration Support:As we sometimes partner with third-party providers to expedite our market entry,you’ll work closely with these partners to integrate their solutions into our system.This involves participating in calls, finding the best integration methods, and providing ongoing support.

5. AI and Prompt Engineering:With AI becoming more integral to backend development, you’ll leverage AI to speed up development processes and maintain best practices. Familiarity with prompt engineering and AI-driven problem-solving is a significant plus in our team.

Must-Have Requirements:

• Strong expertise in Python, microservices, backend development and scalable architectures.
• Proficiency in designing and building REST APIs.
• Experience with unit testing in any testing framework and maintaining 100% code coverage.
• Experience in working with NoSQL DB.
• Strong understanding of any Cloud platforms such as - GCP/AWS/Azure.
• Profound knowledge in Serverless design pattern .
• Familiarity with Django or Webapp2 or Flask or similar web app frameworks.
• Experience in writing unit test using any testing framework.
• Experience collaborating with product and design teams.
• Familiarity with integrating third-party solutions.

Good-to-Have Requirements:

• Educational background includes a degree (B.E/B.Tech/M.Tech) in ComputerScience, Engineering, or a related field.  
• 4+ years’ experience as a backend/cloud developer.
• Good understanding of google cloud platform.
• Knowledge of AI and how to leverage it for day-to-day tasks in backend development.
• Familiarity with prompt engineering to enhance productivity.
• Prior experience working with global or regional teams.
• Experience with agile methodologies and working within cross-functional teams.

Position Overview:

We are seeking a highly skilled and experienced Senior Designer to join our dynamic team. The Senior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

1) Lead Design Projects: Take ownership of design projects from concept to completion, ensuring adherence to project timelines and quality standards.

2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.

3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.

4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.

5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.

6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.

7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.

8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.

9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.

10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 4 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

Job Description:

We are looking for a talented and motivated Full Stack Development Intern to join our team. This internship offers an exciting opportunity to work on real-world project, enhance your skills, and gain hands-on experience in full-stack development using Flutter for mobile applications and React for web development.

Key Responsibilities:

• Mobile App Development: Collaborate on building and enhancing the Flutter mobile application for Android and iOS.
• Web App Development: Assist in creating responsive and feature-rich web applications using React.
• Backend Integration: Work on integrating the frontend with our backend systems and APIs.
• Debugging & Optimization: Identify and resolve issues across platforms to ensure high performance and scalability.
• Collaboration: Work closely with designers, developers, and product managers to bring ideas to life.
• Feature Development: Implement new features across the mobile app, web app, and backend to enhance the user experience.

Skills and Qualifications:Must-Have:

• Experience or academic exposure to Flutter and React.
• Basic knowledge of Dart for Flutter and JavaScript/TypeScript for React.
• Understanding of RESTful APIs and how to consume them.
• Familiarity with Node.js.
• Knowledge of Git for version control.
• Basic database concepts (MongoDB).
• Strong problem-solving skills and the ability to work in a collaborative environment.

Nice-to-Have:

• Exposure to state management tools like Redux.
• Knowledge of Keys(Global keys) in Flutter.
• Knowledge of AWS.

• Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+.
• Certification in a Vlocity supported industry is necessary
• Vlocity CLM is a plus but not required.  
• Hands-on design and development of Lightning Web Components.
• 4+ years of experience in a hands-on technical leadership position
• 3+ years of software development, Salesforce development experience preferred
• 1+ years of Vlocity project experience as Technical Lead
• Vlocity Platform Developer certification
• Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
• Vlocity OM certification is highly preferred.

• Ensure and own Data integrity across distributed systems.
• Extract, Transform and Load data from multiple systems for reporting into BI platform.
• Create Data Sets and Data models to build intelligence upon.
• Develop and own various integration tools and data points.
• Hands-on development and/or design within the project in order to maintain timelines.
• Work closely with the Project manager to deliver on business requirements OTIF (on time in full)
• Understand the cross-functional business data points thoroughly and be SPOC for all data-related queries.
• Work with both Web Analytics and Backend Data analytics.
• Support the rest of the BI team in generating reports and analysis
• Quickly learn and use Bespoke & third party SaaS reporting tools with little documentation.
• Assist in presenting demos and preparing materials for Leadership.

• Strong experience in Datawarehouse modeling techniques and SQL queries

• A good understanding of designing, developing, deploying, and maintaining Power BI report solutions
• Ability to create KPIs, visualizations, reports, and dashboards based on business requirement
• Knowledge and experience in prototyping, designing, and requirement analysis
• Be able to implement row-level security on data and understand application security layer models in Power BI
• Proficiency in making DAX queries in Power BI desktop.
• Expertise in using advanced level calculations on data sets
• Experience in the Fintech domain and stakeholder management.