HR Executive ||Aligarh || Night Shift || Onsite

Customer Support Executive Role (For ERP Software, Accounting & GST)

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site, Full Time)

Working Days: Monday – Saturday

Timings: 10:00 AM – 7:00 PM

Role Overview

This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.

Key Responsibilities

• Handle customer queries related to ERP software usage
• Resolve accounting entries, billing, and GST-related issues
• Guide customers step-by-step during live calls
• Provide remote support using AnyDesk / UltraViewer
• Escalate complex issues when required

Mandatory Eligibility

• Commerce background (B.Com / M.Com or equivalent)
• Basic understanding of accounting entries
• Comfortable communicating with customers on calls
• Willing to work on-site at Lower Parel, Mumbai
• Freshers who are good in accounting can also.

Interested Candidates Can Apply Now

Job Title : Python Django Developer

Location : Gurgaon (On-site)

Work Mode : 6 Days a Week (Work from Office)

Experience Level : 3+ Years

About the Role :

We are seeking a highly skilled and motivated Python Django Developer to join our team in Gurgaon. This role requires a hands-on developer with expertise in building scalable web applications and APIs using Python and Django. The ideal candidate will have a strong background in relational databases, message brokers, and distributed systems.

Key Responsibilities :

• Design, develop, and maintain robust, scalable, and secure web applications using Python and Django.
• Build and optimize back-end services, RESTful APIs, and integrations with third-party tools.
• Implement and maintain asynchronous task processing using Celery and RabbitMQ.
• Work with PostgreSQL to design and optimize database schemas and queries.
• Utilize Redis and Kafka for caching, data streaming, and other distributed system needs.
• Debug and troubleshoot issues across the application stack.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• Ensure code quality through comprehensive testing, code reviews, and adherence to best practices.

Required Skills and Qualifications:

Technical Expertise:

• Proficiency in Python and strong experience with Django framework.
• Hands-on experience with PostgreSQL for database design and management.
• Familiarity with RabbitMQ, Celery, and Redis for asynchronous processing and caching.
• Experience with Kafka for building real-time data pipelines and event-driven architectures.

Other Skills:

• Strong understanding of software development best practices and design patterns.
• Proficiency in writing efficient, reusable, and testable code.
• Good knowledge of Linux/Unix environments.
• Familiarity with Docker and containerized deployments is a plus.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Good communication and teamwork abilities.
• Ability to work independently and in a collaborative team environment.

Preferred Qualifications:

• Experience in microservices architecture.
• Exposure to DevOps tools and practices.
• Knowledge of front-end technologies like React or Angular is a bonus.

• More than 5 years of experience in Java programming  
• Frameworks like Spring(Boot, Core, MVC)or Hibernate 
• Good knowledge in design and architectural patterns, with an understanding of Web Services, micro service architectures and REST Based APIs. 
• Good knowledge in Agile, JIRA and ALM 
• Cloud environments (AWS,Azure…) 
• Good Database knowledge (Oracle/ MySQL) 
• Previous exposure to banking or financial is preferable 
• Desire to get into the development of a top core-banking platform; you will receive specific training on Temenos T24 according to your career plan.  

Job Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

Main Responsibilities:

• To work on existing and future applications as required
• Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
• Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
• Report status to management on project progress
• Identify and escalate related issues and risks
• Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
• Assess current modules and offer performance improvements techniques  
• Make sure Database Design Standards/coding standards established by ABD are followed
• Constant communication with ABD leadership team in US.
• Problem Solving ability with “Can-do” attitude
• IT experience in Banking industry is preferred

Candidate Profile:

• Minimum 10 years of experience at least 3-5 years of experience in Corporate & Investment Banking area and Bachelor's degree in Engineering, Accounting, Finance, or equivalent
• Expertise with MS SQL Server development including SSIS and SSRS, Proficient in development of Stored procedure, Views, Functions etc in MS SQL Server
• Experienced with DBA kind tasks such as replication, linked server, query analyzer, DBCC commands, data transfer from one DB server to other DB Server etc
• Experienced in MS Excel VBA and macro scripting
• Knowledge of data Encryption in database

• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Depth knowledge about denial management, AR follow-up, Claim rejections.
• To prioritize the pending claims for calling from the aging basket
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Escalate difficult collection situations to management in a timely manner.
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same

Skills required:

• Excellent communication skills
• Excellent interpersonal skills

Educational Qualification & Work Experience:

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Min. 1 years work experience

About OYE! Rickshaw

Oye! connects real Bharat with public transportation and nearby public places via it’s shared, electric, micro-mobility, tech-based marketplace. We solve people's daily commute problems, making it a seamless, reliable, affordable, and convenient experience for our customers. We do it all through our 100% plug-in electric rickshaws.

Job Location:

Delhi

Why Oye! Rickshaw?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as an Oyepreneur very quickly.

What will you do?

• Work with a world class team of developers to build robust secure and scalable systems to power our Geo-spatial, Demand, Availability, Matching, Allocation and other platforms
• Be responsible for building and executing new initiatives and roadmaps for our upcoming initiatives
• Understand the market, customers and build business cases for new product opportunities
• Manage product lifecycle from ideation to launch and beyond
• Use data, creativity, and experimentation to constantly improve the product experience
• Work with designers, engineers, marketing, and other teams to deliver products

What’s the eligibility?

• You have 2-5 years of experience working on building products or problem-solving in a B2C startup / product-first venture
• A very keen product sense exhibited through decisions in the past
• You are data-oriented and believe that everything can be measured, since “what gets measured gets improved” eventually
• You have a good understanding of funnels, cohorts, sprint & agile ways of working, PRDs & wireframes
• You are comfortable with ambiguity, believe in first principles, and have the skill to transform broad ideas into action plans
• You have empathy towards users and colleagues, are creative and excited by ideating/ building  
• You have the business acumen to appreciate and understand levers for business growth and profitability
• You seek high ownership, independent environments and feedback oriented cultures

Why work with us?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. You'd be wearing many hats participating in every phase of development. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as a technologist and as an Oyepreneur very quickly.

Must-Have’s:

• Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)  

Job Description:

• Knowledge on what is a DevOps CI/CD Pipeline

• Understanding of version control systems like Git, including branching and merging strategies
• Knowledge of what is continuous delivery and integration tools like Jenkins, Github
• Knowledge developing code using Ruby or Python and Java or PHP 
• Knowledge writing Unix Shell (bash, ksh) scripts

• Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet

• Experience and willingness to keep learning in a Linux environment
• Ability to provide after-hours support as needed for emergency or urgent situations

Nice to have’s:

• Proficient with container based products like docker and Kubernetes

• Excellent communication skills (verbal and written)

• Able to work in a team and be a team player
• Knowledge of PHP, MySQL, Apache and other open source software
• BA/BS in computer science or similar