Kafka Admin

Job Responsibilities:
- Build applications to solve business problems in healthcare using Machine Learning techniques and software technologies
- Designing and developing machine learning models
- Running machine learning tests and experiments
- Work with the product and operations team to understand the business
requirements
- Create epics and user stories from requirements
- Prioritize the work based on the changing client requirements

Skills and Specifications:

Required Skills
- Experience in coding with Java
- Experience in working with Spring Framework
- Experience with basic API protocols
- Experience with developing, debugging and dev testing
- Decent communication skills

Nice to have
- Experience with distributed storage & Database Systems (SQL or
NoSQL, eg MySQL or MongoDB)
- Experience with production quality management, deployment &
monitoring.
- Experience with Tomcat, Nginx & Linux.
- Experience with Cloud Technologies (AWS, Azure, Oracle Cloud
etc)
- Product understanding skills.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

 

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

 

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

 

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

 

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

 

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities- 

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers to identify new features
• Follow emerging technologies

Requirements- 

• Spent at least 3 yrs in a solid back end role
• Experience taking a problem to a product solution (module/product)
• Prior experience working with startups and understand the fast-paced, dynamic nature of work

• Javascript, NodeJS
• Client-server architecture
• OOP concepts, including design patterns
• Understanding of RDBMS (MySQL, Postgresql)
• Understanding of REST API
• Familiarity with frameworks such as ExpressJs

• Knowledge of TDD frameworks mocha, chai, jest, etc
• Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
• Basic knowledge of Typescript, NextJs
• Prior experience in fin-tech

Key Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new feature.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.

      

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
• Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.

•             Experience in memory management and in designing high- performance apps

Key Responsibilities

• Day to day management and successful long-term relationships with different accounts.

• Experience in fronting client relationships directly

• Handling operations and client management
• End to end project management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Focusing on the strategic aspects of maintaining and growing long-term relationships.
• Establishing growth plans for teams and managed accounts
• Strategizing and executing campaigns for clients.
• Identifying prospective clients, establishing strategic partnerships and alliances
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

 

Preferred Requirements:

• 4-10 yrs RELEVANT experience 

• Must have worked with digital agencies managing social media marketing and performance marketing (preferable)

• Also willing to consider exceptionally talented folks from offline agencies

• Located in Bangalore and willing to travel to HSR layout

• Experience in fronting client relationships directly

• Experience in social media marketing (organic & paid)
• Experience in relationship management, strong verbal and written communications skills

 

Position- Junior Full Stack/MEAN Stack Developer

Experience- 1-3 years

Work Location- Calicut/Bengaluru

Joining- Immediate to 30 days

 

Must to have

• Angular js minimum Hands on Project Experience
• Angular 8 minimum Hands on Project Experience
• Test Driven Development with karma and jasmine
• Proficient in Git

 

Good to have

• NodeJS / PHP
• Redux, Flux
• SQL or NoSQL databases
• Git version control
• JavaScript/TypeScript
• RESTful API development

 

Responsibilities

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs

A leading Indian Pharmaceutical MNC is looking for a  ZSM to take care of its FMCG portfolio of Personal Care, Baby care and Food & Beverages businesses in Southern states of India.

 

He would be taking care of all sales/ revenue generating activities in the zone by leading a team of ASMs to drive trade & marketing initiatives and drive retail expansion profitably.

 

He would be responsible for the distribution in General Trade for the Zone. Would be responsible for best daily, weekly, monthly review mechanisms within the team and ensure all trade initiative reporting is conducted in time and  for100% utilisation of SFA and DMS.

 

Working experience in the state of Karnataka or Kerala is essential.

 Looking for JAVA Developers who has experience in any of the web technologies such as Spring MVC, Restful, Soap, MVC.

Job Description The ideal person will love interacting with prospects, educating them and persistently following up and closing sales! Key responsibilities: * End-to-end selling of B2B software products to customers in the USA/ UK/ Australia * Generate leads, follow up by email/phone, give product demos and close sales What You Can Expect: * Product lines we develop have been sold to and used by more than 100,000 customers in the USA over the last 20 years * Work in the heart of the city of Chennai. Well connected by road and rail * A comfortable work environment with an opportunity to be part of a growing company * Productive work atmosphere where you will have ample opportunities to learn and update your skills * Fixed salary plus attractive incentives Desired Candidate Profile * Prior sales experience (IT Sales or B2B sales experience preferred) * Must be able to document prospect interactions in a CRM and must have used Internet tools and leverage websites such as LinkedIn * An eye for detail and committed to quality Education- UG: Any Graduate - Any Specialization Company Profile: ProdEx Technologies Since 1997, ProdEx Technologies has been developing world-class, patented products for companies based out of the Silicon Valley. Our expertise comes from the tens of thousands of hours invested in software product development, design, programming and quality assurance. We also offer remote sales and support services to customers in the USA for products we develop.