Junior Video Editor

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

ROLES AND RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and manage customer relationship.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall, 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

Job Description:

Role: Blue Yonder WMS Developer

Location: Bangalore, Mumbai on-site as required

Experience Required: 4–8 years

Context

We need a hands-on developer who can own configuration, integration, and deployment not a part-time resource or SME-only profile.

Key Responsibilities

·      Configure and customize Blue Yonder WMS for inbound, outbound, replenishment, and returns workflows

·      Develop and maintain MOCA scripts for process automation and exception handling

·      Integrate WMS with SAP S/4HANA — inventory, procurement, and finance data exchange

·      Support RF/mobile workflow design and testing

·      Conduct SIT, UAT, and cutover activities in coordination with Croma teams

·      Provide post-go-live hypercare support and issue resolution

·      Document configurations, integration specs, and SOPs

Must-Have Skills

·      4+ years hands-on with Blue Yonder (JDA) WMS — configuration and deployment

·      MOCA scripting proficiency

·      SAP integration experience (IDOC / BAPI / API)

·      At least one full-cycle WMS go-live at a retailer or 3PL

·      Strong SQL skills for debugging and reporting

Good to Have

·      Blue Yonder Luminate / cloud version exposure

·      Omnichannel fulfilment experience — BOPIS, ship-from-store

·      Labour Management (LMS) or slotting module familiarity

·      Electronics or large-format retail background

About the Company: 

Pace Wisdom Solutions is a deep-tech Product engineering and consulting firm. We have offices in San Francisco, Bengaluru, Mangalore and Singapore. We specialize in designing and developing bespoke software solutions that cater to solving niche business problems.

We engage with our clients at various stages:

·      Right from the idea stage to scope out business requirements.

·      Design & architect the right solution and define tangible milestones.

·      Setup dedicated and on-demand tech teams for agile delivery.

·      Take accountability for successful deployments to ensure efficient go-to-market

Implementations.

Pace Wisdom has been working with Fortune 500 Enterprises and growth-stage startups/SMEs

since 2012. We also work as an extended Tech team and at times we have played the role of a

Virtual CTO too. We believe in building lasting relationships and providing value-add every time

and going beyond business.

About the Organisation: 

WeMakeScholars is an organization funded and supported by the Ministry of IT, Government of India under the 'Digital India Campaign'. We offer international education finance via scholarships and education loans, to study abroad aspirants. We are currently a 120 members team. Last financial year, we disbursed 2200 Cr in education loans to 8300 students across India.

We are looking for a PHP Developer who is keen to work in a startup environment esp. a product-based company. 

Job Overview

We are hiring developers (from 0 to 10 experience) with relevant knowledge and experience with the development and deployment of large-scale cloud-native enterprise systems on PHP, REST APIs, Node Js, Flutter, AWS & MySql. 

As a full-stack engineer, you will be working to create scalable, maintainable, bug repellent state of art web applications. 

About Tech Department:

• Our internal tech team is responsible for end-to-end in-house tech support which includes and is not limited to design, development & deployment. 
• We are continuously developing and improvising our products to enhance customer and team experience.
• As we are in the Fintech space, our team has to ensure the database security of the application.

Job Summary:

• Participate in the full development life cycle, working within broadly defined parameters including design, development, testing, and maintenance of the existing application with minimal supervision.
• Work on optimization and performance improvement activities. Instrument and test performance metrics.
• Participate in peer-to-peer code review to improve the quality and maintenance of the codebase.
• Collaboration with multiple internal/external stakeholders such as product, business, DBA, and Dev Ops.
• Design and implement APIs for web/mobile (both Andriod & iOS) applications.
• To be available on call for the projects or features developed by you. Things break, you will be responsible to fix it when it does.

Experience & Skills Required:

• 3+ years of experience (we are hiring freshers too for junior positions)
• Hands-on experience and knowledge of engineering end-to-end systems.
• Understanding of complete software development life cycle, including coding standards, code reviews.
• Familiarity with multiple software development practices and tools
• Ability to write clean, modular, and loosely coupled code by the use of design patterns.
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• A solid foundation and implementing principles of computer science is a must. Ex: object-oriented programming, concurrency, fundamentals of computer science, SQL databases. 

Value addition:

• Experience with AWS
• Working knowledge of payment gateways 
• Good knowledge of Mysql Query optimization and Database design. 

Job Description:

• Job involves working on the latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile websites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.

Desired Candidate Profile:

• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code. Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Familiarity with RESTful API. • Release applications to IOS and Google Play stores. • Work with native modules when required.
• Complete the sprints according to the estimated time and participate in sprint retrospectives and daily standups.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

Job Responsibilities

1. Expert knowledge of Web Application Development using PHP6 onwards.
2. Excellent knowledge of HTML, CSS, JavaScript and jQuery.
3. Must know at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
4. Knowledge of CMS platforms like WordPress, Joomla, Drupal etc. will be an added advantage.
5. Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc. will be an added advantage.
6. Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
7. Strong Interaction and Design Sense
8. Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
9. Comfortable with Linux / Unix based operating system, SQL and Script Programming.
10. Experience in Designing & Developing Database in MySQL is a MUST.
11. Setting up server, Pipelines and deployment knowledge will be a plus
12. Proficient understanding of code versioning tools, such as Git

Required Skills

1. Willingness to learn, highly motivated.
2. Fully comfortable in using English. Both in writing and speaking.
3. Not afraid to learn new tech stack.

Desired Skills

1. 1-6 years of experience in Web Development.
2. Candidates with a Lesser Notice period would be preferred.

Candidates who can join immediately would be preferred.

Note: If you are willing to apply on the above post kindly add web links of your work in the resume.

JOB DESCRIPTION

Job Title: Digital Marketing Executive

Department : Marketing

1.       Job PURPOSE:

Planning, developing, implementing and managing the overall digital marketing strategy. In addition, they are responsible for managing, guiding and training digital marketers and other marketing positions in the team.

2.       ROLES & RESPONSIBILITIES:

l Responsible for formulation and execution of the company’s Digital Marketing Strategy

l Creation and management of website

l Independently managing all digital marketing activities

l Set up and management of Linked in and twitter accounts

l Writing blogs and content on digital forum to ensure visibility

l Responsible to develop and implement the Online Marketing and Brand Positioning strategies

l Create key reporting and performance indicators based on business requirements

l Brand management on the digital forum

3.       EXPERIENCE REQUIRED:

     Overall :   3 - 5 yrs           

4.  TECHNICAL SKILLS:

Primary Skills :

l  3+ years experience as a Digital Marketing Professional

l Understanding the importance of the Website

l Experience in Email marketing and carry it to the digital forum

l Social media marketing - visibility

l Experience in branding

l Must understand page optimization and off page optimization,

l Understand the value of Search engine optimization but as a complementary skill.

l Blog writing and Content generation

Secondary Skills :

l Knowledge on Google certification and Google analytics, Google AdWords

l  Setting up tracking systems for marketing campaigns and online activities

l Experience in Website maintenance and press releases

l Latest marketing techniques

Desired Skills :

l Experience in IT product based company

l Advanced web ranking

l Knowledge on Google webmaster, Keyword planner, Google trends

l Online Reputation Management

5. ABILTY

l Excellent Communication Skills

l Good conceptualization skills

l Excellent computer and web related skills

l Quick grasping skills

l Initiation

l Time management

l Dedication and ownership

6 .EDUCATIONAL QUALIFICATION :

 Preference: MBA ( Marketing ), BBA

Age between 26 Year to 30 Years