
Delivery Manager - Application Support & Production Delivery
Role Summary
The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.
Key Responsibilities
- Oversee day-to-day production support activities across projects or client accounts
- Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
- Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
- Maintain support records, trackers, and operational documentation
- Support business users with system-related requests, user access coordination, and issue follow-up where needed
- Manage the complete lifecycle of change requests from requirement gathering to closure
- Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
- Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
- Coordinate production deployments involving application and database changes
- Support release planning, deployment communication, release notes, and post-release follow-up
- Act as the primary coordination point between clients, business teams, and delivery teams
- Lead or support review meetings, status calls, follow-ups, and issue discussions
- Provide regular updates on support status, change progress, risks, and delivery timelines
- Ensure adherence to internal processes, governance standards, and audit requirements
- Support compliance-related activities, reporting needs, and documentation for management or client review
- Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
- Track open items, pending approvals, delivery risks, and recurring support trends
- Support management with structured data for invoicing inputs, audit preparation, and operational analysis
- Contribute to process improvements that strengthen service quality, delivery control, and communication flow
- Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
- Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
- Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes
Required Skills / Knowledge
- Strong experience in application support, service delivery, change management, or technical project coordination
- Good understanding of incident management, service request handling, and change control processes
- Experience in production release coordination and deployment planning
- Strong stakeholder management and client communication skills
- Ability to work across business, technical, and operational teams
- Strong reporting, documentation, and follow-up discipline
- Familiarity with ticketing tools, release processes, and enterprise support environments
- Good analytical and problem-solving skills
- Ability to manage multiple priorities in a structured and calm manner
- Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
- Familiarity with cloud platforms such as AWS
- Basic working knowledge of Linux environments
- Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
- Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
- Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization
Preferred Qualifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field
- 5+ years of relevant experience in service delivery, application support, or technical project management
- Experience in client-facing delivery environments
- Exposure to audit, compliance, or governance-heavy projects is an advantage
- Experience in the Energy sector and/or Ecommerce will be an added advantage

About AgileNinjas Pvt. Ltd./ Deepraj Software Services Pvt. Ltd.
About
At AgileNinjas, we specialize in providing cutting-edge software solutions for the e-commerce logistics and energy sectors, with a focus on seamless system integrations. Our client-centric approach, agility, and expertise in both legacy and modern technologies make us the trusted partner for businesses across Europe and India. We're passionate about driving innovation and delivering results.
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About the Role
We're seeking a skilled Java Developer with strong AWS cloud experience to join our
solution architecture team. You'll be building scalable backend systems, integrating diverse
enterprise platforms, and developing cloud-native solutions for clients across government,
agriculture, and manufacturing sectors.
Key Responsibilities
Application Development
• Design and develop robust Java-based backend services and APIs for enterprise
applications
• Build microservices architectures for cloud-native deployments on AWS
• Implement RESTful APIs and SOAP web services for enterprise integration
• Develop serverless applications using AWS Lambda and event-driven architectures
• Create data processing pipelines using AWS services
AWS Cloud Development
• Deploy and manage applications on AWS infrastructure (EC2, ECS, EKS)
• Implement serverless solutions using Lambda, API Gateway, and Step Functions
• Design and implement storage solutions using S3, EBS, and EFS
• Work with AWS databases (RDS, Aurora, DynamoDB)
• Implement messaging and queuing using SQS, SNS, and EventBridge
• Configure and manage application monitoring using CloudWatch
System Integration
• Design and implement integration solutions connecting disparate enterprise systems
• Build adapters and connectors for third-party APIs, legacy systems, and SaaS
platforms
• Implement enterprise integration patterns (message routing, transformation,
orchestration)
• Develop middleware solutions using AWS integration services
• Handle data synchronization, format transformations (XML, JSON, CSV), and
protocol conversions
Database & Performance
• Design and optimize database schemas for AWS RDS (PostgreSQL, MySQL) and
Aurora
• Write efficient SQL queries, stored procedures, and optimize database performance
• Implement caching strategies using AWS ElastiCache (Redis/Memcached)
• Configure database connection pooling and manage high-availability setups
• Troubleshoot database bottlenecks and resolve concurrency issues
Security & DevOps
• Implement AWS security best practices (IAM, Security Groups, KMS)
• Build CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeDeploy
• Configure application auto-scaling and load balancing
Quality & Best Practices
• Write clean, maintainable code following SOLID principles and design patterns
• Implement comprehensive unit and integration testing
• Participate in code reviews and technical design discussions
• Document technical specifications, API contracts, and AWS architecture diagrams
Required Skills & Experience
Core Java Expertise
• 3-5 years of hands-on Java development experience (Java 11+ preferred)
• Strong understanding of OOP concepts, data structures, and algorithms
• Experience with Spring Framework (Spring Boot, Spring MVC, Spring Data JPA)
• Proficiency in building RESTful and SOAP web services
AWS Cloud Experience (Must Have)
• 2+ years of hands-on AWS experience with production deployments
• Strong knowledge of core AWS services: EC2, S3, RDS, Lambda, API Gateway
• Experience with AWS networking: VPC, subnets, security groups, load balancers
• Understanding of AWS IAM, security best practices, and compliance
• Experience with AWS monitoring and logging (CloudWatch, X-Ray)
• Knowledge of AWS messaging services (SQS, SNS, EventBridge)
• Familiarity with AWS database services (RDS, Aurora, DynamoDB)
Integration Experience
• Experience with enterprise integration patterns and middleware solutions
• Knowledge of API design, development, and management
• Understanding of authentication/authorization mechanisms (OAuth2, JWT, SAML)
• Experience with data transformation and mapping frameworks
• Familiarity with integration protocols (HTTP/S, FTP/SFTP, SMTP, JMS)
Database Skills
• Strong SQL skills with relational databases (PostgreSQL, MySQL preferred)
• Experience with JPA/Hibernate ORM frameworks
• Understanding of database connection pooling and transaction management
• Knowledge of database migrations and versioning tools (Flyway/Liquibase)
Technical Stack
• Build tools: Maven or Gradle
• Version control: Git
• API documentation: Swagger/OpenAPI
• Testing frameworks: JUnit, Mockito, TestNG
• Containerization: Docker (experience with ECS/EKS is a plus)
Must have
• Proven usage of Agentic AI Tools in SDLC
Bonus Skills
• AWS Certifications (Developer)
• Experience with message brokers (Kafka, RabbitMQ, ActiveMQ, Amazon MSK)
• Kubernetes and container orchestration (EKS)
• AWS serverless application development (SAM, Serverless Framework)
• Experience with Apache Camel, MuleSoft, or other integration platforms
• CI/CD tools (Jenkins, GitLab CI, GitHub Actions, AWS CodePipeline)
• Knowledge React/Angular technologies for full-stack collaboration
• Experience with ERP/CRM systems integration
Desired Attributes
• Strong problem-solving and analytical thinking abilities
• Ability to design cloud-native architectures following AWS Well-Architected
Framework
• Good communication skills for interacting with clients and cross-functional teams
• Self-motivated with ability to work independently and in team environments
• Attention to detail and commitment to delivering quality solutions
• Cost-conscious approach to AWS resource utilization
Education
• Bachelor's or Master's degree in Computer Science, Information Technology, or
related field
• Equivalent practical experience will be considered
• AWS certifications are highly valued
Basic Requirement :
node.js
•Writing web services REST and GraphQL using node.js frameworks such as express and node SDKs
•Develop low-latency, high-availability, and high-performance applications using node.js framework
•Develop using microservices architecture style and asynchronous using loopback
•Implementation of security such as web service authentication and data storage (such as database, key-value stores, and object storage) in the application
•No other fuss only code
Required Technical Expertise
•Strong proficiency in node.js, and AWS Lambda.
•Experience in PostgreSQL, MongoDB, Amazon SQS, Kafka, Amazon SNS, Dynamodb, and Firebase
•Experience in using node.js frameworks (such as express, StrongLoop)
•Experience in asynchronous programming and use of libraries in node.js
•User authentication and authorization in a microservices architecture
•Integration of multiple data sources and databases into the application
•Understanding of microservices and scalable architecture
•Experience in creating database schemas (SQL & NoSQL) for the applications
Requirements
Must have (1.5 - 10) years of experience in front end development in an internet startup
Deep knowledge of Angular practices and commonly used modules based on extensive work experience
Proficiency with javascript and html5
Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times
Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system
Creating custom general use modules and components which extend the elements and modules of core Angular
Ability to understand business requirements and translate them in to technical requirements
Roles and responsibilities
Delivering a complete front end application
Ensuring high performance on mobile and desktop
Writing tested, idiomatic and documented Javascript, HTML, CSS
Co-ordinating the workflow between graphic designer, HTML coder and yourself
Cooperating with the back end developer in the process of building restful API
Communicating with external webservices
Ensure high quality graphic standards and high consistency
Stay up to date on emerging technologies
Write functional requirement documents and guides
Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)
What you'll do
You will work collaboratively in small teams and iteratively through design and development to deliver fully functioning web-based and mobile applications. In this role, you will employ agile methodologies to quickly provide our consultants with the solutions they need. You will help combine the latest open source technologies together with traditional Enterprise software products. You will be a core member of the team with responsibilities that range from driving the architecture design and technology decisions for shaping the next generation products for various internal teams to ensure that we stay on the leading edge of technology. You will also be responsible for leading multiple development teams while delivering the best in class enterprise-grade software solutions across a breadth of different platforms and technologies.
Full-stack

We are seeking a highly skilled and motivated Digital Marketing Associate with at least 2 years of experience in Pay-Per-Click (PPC) advertising. The ideal candidate will have a strong understanding of PPC strategies, campaign management, data analysis, and optimization techniques. As a PPC Specialist, you will be responsible for managing and optimizing our PPC campaigns to drive targeted traDevelop, implement, and manage PPC campaigns across various platforms such as Google Ads, Bing Ads, social media advertising and Native.
- Conduct keyword research to identify high-value keywords and develop effective revenue
- Monitor campaign performance, budget allocation, and keyword bids to ensure optimal performance and cost efficiency.
Analyze campaign data and generate actionable insights to improve campaign performance, including adjustments to bidding strategies, ad placements, and targeting.
ffic, conversions, and ROI.
CLIENT : MNC
ROLE: JAVA ARCHITECT
EXP: 11 YEARS PLUS
LOCATION: Bangalore.
CTC: UPTO 28 LPA
NOTE:CANDIDATES CURRENTLY IN BANGALORE ONLY APPLY.
SERVING NOTICE PERIOD UPTO 30 DAYS AND IMMEDIATE JOINERS ONLY APPLY.
CANDIDATE DESGINATION SHOULD BE JAVA ARCHITECT IN WORKING COMPANY
Job description
Responsibilities: Architecture, design and enhancement of moderately complex software resulting in high quality,
software products.
Lead and guide the software design team with application design and integration.
Make sure the design is aligned with functional and non-functional requirements for the software.
Evaluate and recommend tools and technologies for development and make sure a productive development
environment.
Understand the training requirements of team members to ensure people have necessary skills and
competency for delivering good quality product.
Make sure team follows best design and coding practices and ensure the final deliverable meets expected
quality.
Help development team in problem solving and troubleshooting issues.
Quick understanding of exiting framework/Very good debugging skills to debug existing platform / frameworks
Strong knowledge in Databases and complex stored procedure understanding.
Identify technical risk areas and help the team members to solve issues quickly.
Quickly do the POC investigation and provide the demo to team members to keep the schedule.
Quickly writing of use cases and minor scenarios, based on that do the estimation and explain the use cases to
team members with development steps.
Desired Skills and Experience
10+ years of hands on experience in Software/Technology Development including architecting and designing software
products.
Must Have:
Proficiency in web development using Java
Proficiency in Java spring framework (Spring MVC, Spring boot)
Proficiency in developing UI using HTML, JSP Servlet, JDBC
Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
Experience in java-script, AJAX, JQuery
Workflow concepts and development exposure.
Understanding of Event/command based architecture.
Proficient in Object Oriented Analysis and Design.
Troubleshooting design flaws and system bottlenecks.
Systems thinking, technical acumen, analytical skills and communication skills.
Testing skills (Unit testing, Integration testing)
Exposure to one or more software development methodologies (RUP preferred, one full
Lifecycle preferred)
Good analytical and problem-solving skills
Good knowledge in Git and Maven
Good knowledge in SOA and micro services.
Experience designing secure software systems.
Exposure to design tools – Enterprise architect / Rational rose.
Experience with debugging tools, profiling tools.
Good leadership and people management skills
Quality mindset and attention to detail in all aspects of software engineering and development.
Experience in SonarQube Cube analysis tool.
Knowledge and experience in MES (Manufacturing Execution System) domain.
Good to have:
Experience in Rest API development
Exposure to SCRUM methodology work culture
Exposure in Azure DevOps
Education
Bachelor / Masters in Computer Engineering, EEE, Electronics & Communication, Information
Technology, Computer Science, Instrumentation or Chemical Engineering
Industry
- Information Technology & Services
Employment Type
Full-time
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Introduction
http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls
Your Roles and Responsibilities
The Integration Software Manager is responsible for building products which integrate Synapsica AI based radiology software products with client side systems and horizontal app deployment platforms. The Integration Software Manager works with clients, product managers, internal software team and business development team to design and build products which allow Synapsica apps to integrate with external systems. The Integration Software Manager works with a team of engineers to build these products and owns the end-to-end delivery. The role requires understanding of various technologies and ability to quickly learn and execute development plans with new technologies. At Synapsica, we have used Javascript, React, Nodejs, Mongodb, Python, Dicom, HL7, AWS suite technologies to name a few.
This is a highly visible role working directly with founders and requires a mix of technical acumen and team leadership skills to drive the execution of the platform. This person must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.
Primary Responsibilities
- Work at a key intersection between customers, AI team, product engineering teams, and business development teams
- Partner cross-functionally with product managers, core platform engineers, and AI team to improve adoption of our applications
- Build modules that help onboard new customers onto our radiology platform
- Own end-to-end designing, documentation, development and delivery of softwares that enable clients to use our radiology products effectively
- Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured metrics, testing frameworks, and debugging methodologies.
- Technical documentation through all stages of development
- Create design, develop modules, and coordinate efforts with the development team, working on application architectural implementation
- Collaborate with Product Analysts and Product Managers to estimate and plan work and provide status updates to stakeholders
- Create a close working relationship with business partners to identify the pain points and provide better experience to clients
- Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation
Requirements
- Degree in Computer Science or related discipline with 6-10 years of experience.
- Proficiency with server side languages such as Nodejs, Python, shell scripting
- Quick adoption of new technologies .
- Proficiency with at least one no-sql database such as MongoDB.
- Experience with platform components and REST APIs, to define platform interfaces and boundaries
- Experience creating a loosely coupled, services oriented design that can scale for large volumes of data
- Experience supporting extensibility, to plug new modules or services without requiring re-design
- Expertise in object oriented programming and applying OO principles patterns
- Good command over CI/CD processes.
- Excellent communication and collaboration skills with project members and stakeholders.
- Good problem solving skills.
- Very high sense of ownership.
- Deep interest and passion for technology
- Prior experience of leading software teams
- Ability to plan projects, execute them and meet the deadline
Technical Roles and Responsibilities
- Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle
- Meticulous attention to detail and strong focus on clear and practical documentation
- Work closely with senior management, Development Manager, Project Manager, and a team of developers.
- Design, Code, Unit Test and support Software components
- Deliver quality software in a time following standard software development processes
- Analyze problems raised in software development or production environments and provide timely solutions
- Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.
- Act as the second line of support during production problems.
Mandatory Skills:
Software Engineering
u Strong experience in agile methodologies and test driven development.
u Experience in software development using open source technologies.
u Experience in automated software testing.
u Knowledge in domain-driven design, design patterns and enterprise integration patterns.
u Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.
Software Development
u Must be able to code in Java (SpingBoot and Spring Cloud Services).
u Experience in some of the technologies below:
o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes
o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch
o Cache: Redis/ Memcached
o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS
- Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify, Flyway, Jira and Confluence.
- Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.
- Strong knowledge in scripting languages such as Groovy and Linux shell.
- Generate new revenue, identify and close new opportunities, aggressively prospect for new accounts and follow up leads.
- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs
- Generate lead by cold/Hot calls, Emails, social media and client visits
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
- Constantly gather and report insights on competitive activity, market shift, opportunities and threats.
- Create new Revenue generation ideas and techniques.
- Build strategy to explore new areas to expand Background Check and verification services
- Should be responsible for complete sales cycle from initiation to closure.










