Junior Finance Executive

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

We're hiring an experienced SAP IBP Consultant with 6+ years of expertise in Demand and Supply Planning. The ideal candidate should have strong skills in key figure modeling, time series planning, and integration with S/4HANA or ECC. Prior experience with planning operators, forecast models, and Excel Add-in is required.

About Toddle

At Toddle, we help teachers do better what they do best - teach! We do this by creating intuitive technology tools that empower educators across all stages of teaching and learning. We’re reimagining how educators interact with technology to deliver learner-centered experiences. Our mission is to amplify teaching for 60 million PreK-12 educators globally by supporting them in delivering meaningful and personalized learning experiences.

At Toddle, we build teaching and learning tools for IB PYP, IB MYP, IB DP, Cambridge, US Independent, and other progressive PreK-12 teaching teams. Today, over 100,000 educators across 2,000+ schools in 100+ countries use Toddle to streamline curriculum planning, student portfolios, reports, assessments, family communication, and more. Toddle’s growth is fuelled by positive word of mouth and by users who have turned into evangelists and advocates of the product. In addition to the intuitive technology, Toddle offers a range of world-class professional learning opportunities and resources for educators and school leaders, all for free.

We love solving for

• Creating delightful experiences that help teaching teams collaborate better & be more effective
• Building tools that help teachers personalize learning for their students
• Helping teachers around the world connect with each other meaningfully

We are at a series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

"Good design is as little design as Possible" - Dieter Rams

Design is one of Toddle's core competencies and as a designer on the team, you'll lead the way. Our designers are makers and storytellers. They envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical.

Your key responsibilities will include:

• Has an interest in designing for education and knows the difference between "good" and "great" and is able to work through team dynamics and timelines to deliver excellent design
• Is obsessed with breaking new creative ground through crafting the best ideas in design
• Is optimistic and open to new ideas and ways of working
• Has a diverse portfolio that shows good aesthetic judgment and attention to detail

Is this someone that looks like you?

• 1- 3 years of experience in designing for brands, digital products and services
• Formal design training with an incredible eye for detail and obsessive appreciation for
• typography, design and layout
• Strong design sensibilities (visual, motion and interaction)
• Adept at using the Adobe Creative Suite, Figma, Sketch or similar design tools
• Excellent organizational, collaboration, and communication skills
• We deeply value building the right culture at Toddle, and these are a few things that
• we look for in each hire – coach-ability, curiosity, ownership and hustle
• High sense of accountability & ownership
• Strong team player and someone who derives great joy from efficient teamwork
• Humility, diligence and a willingness to learn new things – A Lifelong Learner

Within the first 3 months, you will

• Understand Toddle's vision and brand strategy.
• Get a good end-to-end understanding of our creative development process, design
• language and design system
• Translate business and technical requirements into designs that are visually enticing
• and emotionally engaging
• Produce creative assets including templates, layouts, etc., for marketing activities across
• multiple channels. These include web, social media, events, and other activations
• Participate in design reviews and give feedback on the work of other team members

Within 6 months, you will

• Design for website, product, emails, social media graphics and various print media.
• Simplify a complicated idea, compliment the words or message being delivered to the
• user through design
• Brainstorm with the marketing and design team to come up with the graphic concepts.
• Generate ideas and concepts that are clear, communicative and engaging.
• Create original pieces of visual images for posters, brochures, blog covers, resources,
• etc. (Check out https://learn.toddleapp.com/resources)

Within 12 months, you will

• Own projects from kickoff through completion, working closely with design, marketing and business stakeholders
• Develop your own toolbox of varied styles that work for the brand seamlessly
• Manage timelines & ensure adherence to systems & processes
• Create and sustain a culture of creative excellence for the team and company

Excited about the role?

Here are a few more benefits:

1. Flexibility at work

• Work from anywhere – home, co-working space, cafe or even the hills
• Block “no-meeting hours” to enable uninterrupted focused work

2. Exposure to diverse learning opportunities

• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)

3. Industry best leave policy

We trust you fully on your commitment to our mission and your judgment on planning your time and taking leaves:

• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, weddings, etc.
• And if in any circumstance you feel burnt out – there is a little something for this too!

You will:

• Be passionate about building great software products 
• Be passionate about building and leading a great software development team
• Thrive in leading innovation as well as day to day execution and problem solving in a fast paced cutting edge technology environment. 
• Be responsible for ensuring the on time, on budget and high quality delivery of digital entertainment products and cloud systems that are used by millions of consumers
• Partner with cross functional and cross cultural  teams including designers, architects, project managers, QA engineers, third party systems providers and customers to meet company business objectives
• Retain and spread organisational knowledge through documentation, best practices and training
• At all times consider how to engineer software solutions the right way for high performance and for future maintainability instead of taking shortcuts 
• Contribute to product roadmap and improvement of development methodologies 
• Be proactive and be alert for potential organisational, process and technical issues before they arise.

You have:

• Experience in recruiting, motivating, managing and retaining a high performing software engineering team that evolves and improves its knowledge over time
• Understanding of quality processes required to ensure delivery of best possible software products every release
• Hands-on development experience and ability to lead your team at a code / architecture level 
• Experience with react , Kotlin and optionally swift.
• A solid grasp of Agile software development and deployment lifecycle on multiple consumer devices, cloud services and physical servers in data centers
• Experience with Git based source code management, Continuous Integration and JIRA configuration / task management 
• Good understanding of latest internet technology stacks on both client and server side
• Good understanding of tools / best practices for integration, security, scalability, high availability, performance, monitoring, logging and error handling
• Good understanding of digital media domain systems including one or more of the following: video workflow, video delivery, DRM, content management, ecommerce,  payments, data analytics and consumer device platforms
• 3 or more years of experience of managing software engineering teams
• 6 or more years of hands on enterprise / service provider grade development experience 
• Self motivation and ability to manage your own time and your team’s time to get the job done at the high international quality levels that we expect
• An engineering Degree in computer science or equivalent practical experience
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

About Lentra:

Lentra is a new-age, domain-native platform built from the ground up, designed and developed to empower financial institutions with tomorrow’s lending ecosystem, today. With its full-stack, fully digital, secured products and solutions, Lentra is the future of smart, seamless, secure digital lending. 

Our solutions cover the Indian lending stack effectively for digital origination by providing capabilities like eKYC, vKYC, eSign, eNACH, etc., besides MultiBureau(R), a comprehensive BRE for faster decisioning and configurable onboarding workflows. Reliability and minimal TATs are the key takeaways from Lentra’s offerings. 

Our Marquee Clients including the topmost private banks in India are now future ready and encashing business opportunities. Lentra's zero risk instant lending solution will empower the FIs to leapfrog into the future.

About the Role:

Lentra AI Pvt. Ltd looking for a Senior Software Engineer to contribute to the software development life cycle, from design and development to testing, release and maintenance. Software Developer responsibilities include building web application modules and testing features before release. If you have hands-on experience developing software with agile methodologies and are ready to lead our junior developers, we'd like to meet you. Ultimately, you will create, enhance, deploy and maintain functional, secure and high-quality applications

Responsibilities:

The candidate has to perform the below responsibilities:

• Active contribution in designing, developing, testing, deploying and maintaining software
• Collaborate with the team to develop web services, mobile and web applications
• Write well designed, efficient, secure and performant code
• Follow best practices in design and testing
• Review, test and debug team members code
• Actively contribute in writing and updating documents

Candidate requirements:

• Candidates should have a minimum of 5 year of experience in web based development using these technologies:
• Core Java, SpringMVC, Node.js, ORM
• Working knowledge of relational database and noSQL databases, Caching technologies
• RESTful, SOAP, JSON
• Angular, HTML5, CSS
• Proficient understanding of code versioning tools, such as Git
• Knowledge of Agile Scrum development Methodologies
• Integrate applications with network systems, servers, and databases
• Troubleshoot problems with application development and use
• Excellent conceptual, and critical thinking capabilities
• Self-directed and self-motivated with the ability to take charge or play a supporting role
• Strong understanding of product development
• Clear written and verbal communications skills (English), including presentation

Location & commitments:

• This is a Permanent Opportunity.
• Job Location is Pune

The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like https://www.simplilearn.com/ppc-marketing-ultimate-guide-article" target="_blank">PPC, https://www.simplilearn.com/tutorials/seo-tutorial/what-is-seo" target="_blank">SEO, SEM, https://www.simplilearn.com/email-breakthroughs-that-wont-break-the-law-article" target="_blank">email, https://www.simplilearn.com/social-media-for-business-article" target="_blank">social media, and https://www.simplilearn.com/display-advertising-mistakes-article" target="_blank">display advertising. A typical digital marketing job description will cover all the above aspects, and more:

• Identify trends and insights
• Allocate marketing investments 
• Plan and direct marketing campaigns
• Manage an organization's website and maintain it, keeping best practices in mind
• Optimize content for the website and social media platforms
• Work with various content formats such as blogs, videos, audio podcasts, etc.
• Track the website traffic flow
• Implement and analyze performance metrics
• Measure and assess goals vis-à-vis ROI
• Device experiments and conversion tests
• Provide internal reports on a regular basis
• Execute new and creative collaborations among technologies and platforms

A digital marketer can work in a variety of different industries, and the possibilities are endless. The job outlines point to an exciting role with great ROI and data insights compared to other forms of marketing.

Besides, a bachelor's degree in marketing or a related field is an essential requirement for those wanting to step into this field. However, certificates in digital marketing and website development/optimization are highly prized nowadays as they equip candidates with real-world exercises, practical assignments, and hands-on projects.

We are currently looking for a Senior SEO and PPC Marketing Expert who will work with a team of developers, Product Owner, and Managers. You shall be responsible for conceiving and conducting the user research to translate them into actionable best SEO practices, activities and paid campaigns. You will also design the overall accessibility and 'findability' of the mobile application and web-platform, as well as other associated websites.  

• Gather the user requirements in collaboration with the Product Owner and Manager.
• Prepare and present the rough drafts to internal teams.
• Assist in translating best practices that lead to targeted organic user experiences.
• Helping to facilitate the product owners' product visions by researching, conceiving and implementing best SEO + PPC practices to achieve the targest.
• Help identify design problems and devise elegant solutions.
• Work with the team to create a strategic design and SEO decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with a cross-functional team of designers, product managers, and leads on all phases of the product development life cycle
• Incorporate best practices for accessibility, usability, web performance, and design into our products and ultimately champion more consistent and delightful user experience.
• Work with front-end developers and designers in all aspects of UX development.
• Perform research, evaluations, and validations of moderate complexity.
• Provide solutions using appropriate research methodology, tools, and protocols considering a user-centered approach.
• Perform usability/heuristic evaluations and validations across the product or solution life-cycle.

            Minimum Eligibility:

• Minimum 3 -4 years of experience in SEO and PPC
• Ability to effective communications and collaboration with other designers and product owners/managers to ensure the best possible ways of UX experience.
• Creative and Artistic nature.
• Knowledge of PPC and automation platforms would be ideal
• Experience in taking input from multiple sources and synthesizing it into coherent design ideas.
•  

Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.

Job Description :

• Answering employee questions
• Creating and distributing documents
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars of HR management team
• Compiling reports and spreadsheets and preparing spreadsheets

Recruitment/New Hire Process

• Participating in recruitment activities
• Cold calling & talent acquisition activities
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Ensuring background and reference checks are completed
• Conducting benefit enrollment process
• Administering new employment assessments

Payroll and Benefits Administration

• Processing payroll, which includes ensuring vacation and sick time are tracked in the system

Record Maintenance

• Maintaining current HR files and databases
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Performing file audits to ensure that all required employee documentation is collected and maintained
• Performing payroll/benefit-related reconciliations
• Performing payroll and benefits audits and recommending any correction action

If you are an outstanding ETL Developer with a passion for technology and looking forward to being part of a great development organization, we would love to hear from you. We are offering technology consultancy services to our Fortune 500 customers with a primary focus on digital technologies. Our customers are looking for top-tier talents in the industry and willing to compensate based on your skill and expertise. The nature of our engagement is Contract in most cases. If you are looking for the next big step in your career, we are glad to partner with you. 

Below is the job description for your review.

Extensive hands- on experience in designing and developing ETL packages using SSIS

Extensive experience in performance tuning of SSIS packages

In- depth knowledge of data warehousing concepts and ETL systems, relational databases like SQL Server 2012/ 2014.