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📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.

You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

• 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
• Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
• Maintain communication with drivers for real-time updates.
• Record daily activities in TMS and provide EOD reports to clients.

• 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
• Contact drivers/carriers every 2–3 hours for status updates.
• Provide clients with real-time visibility of their shipments.
• Identify exceptions (delays, route changes, breakdowns) and escalate promptly.

• 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
• Plan efficient load assignments considering cost, service levels, and regulations.
• Build and maintain strong relationships with carriers and owner-operators.
• Negotiate freight rates, spot rates, and accessorial charges.
• Maintain a carrier database for recurring business.

• 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
• Support US brokers with ACE (Automated Commercial Environment) entries.
• Support Canadian brokers with ACI (Advance Commercial Information) filings.
• Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
• Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.

• 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
• Manage bookings, container tracking, and export/import paperwork.
• Ensure smooth coordination between first-mile, main leg, and last-mile partners.
• Handle exceptions such as rollovers, customs delays, and port congestion.

• 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
• Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
• Resolve escalations (missed pickup, damage, misrouted cargo).
• Provide proactive communication to clients for all key milestones.

• Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
• Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
• Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
• Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
• Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
• Issue Resolution TAT: 90% of escalations resolved within 1 business day.

• Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
• Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
• Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
• Understanding of ACE/ACI filing processes and cross-border compliance.
• Excellent English communication skills (written & verbal).
• Proficiency in MS Excel, Google Workspace, and logistics systems.

• Preferred SkillsExperience with freight brokerage or 3PL operations.
• Knowledge of USMCA/NAFTA trade compliance.
• Exposure to air/ocean freight forwarding documentation.
• Ability to work night shifts to support North American business hours.

• Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
• Gain cross-border expertise in freight, dispatch, and customs compliance.
• Fast-track career growth with global exposure.
• Competitive salary, shift allowance, and performance bonuses.

Hi,

This is Prashant, a Senior Recruiter from Triunity Software Inc. a leading staffing organization.

Title: Staff Software Engineer with Cloud & Healthcare Experience (Need Local Candidates)

Job Location: Hyderabad, India, Hybrid with 3-days a week at our Offshore location

Job Summary:

Responsible for full stack software definition, development and maintenance for cloud-based software applications used in healthcare. Specifically, responsible for all external interfaces with the cloud applications. Work closely with the Cloud Engineering team, Project leaders to define requirements, develop code and conduct unit and system-level tests for the software you develop.

Job Responsibilities (but not limited to):

·    Work closely with Cloud Engineering team members in architecting and designing cloud- based solutions.

·    Ultrasound DICOM and Electronic Medical Record (EMR) interfaces.

·    OAuth and Single Sign-on (SSO) interfaces with cloud applications.

·    Workflow engine that automates and manages workflows in the applications.

·    Assist in the architecture, design, and deployment of the full stack product.

·    Build software that meets HIPAA and Cybersecurity requirements for medical products.

·    Be part of a small, cross-functional product team working alongside product managers, design engineers, clinical engineers and software engineers.

·    Meet all Quality Management System (QMS) requirements for design, development, testing and product release.

Minimum Education/Experience:

·    Bachelor’s degree in computer science or Equivalent

·    10+ years of software development experience with Python, Django and TypeScript/JavaScript.

·    Experience with Terraform, CI/CD and AWS.

·    Familiarity with medical imaging and interface protocols used in healthcare including DICOM, HL7, FIHR, LDAP and Single Sign-on (SSO) if preferable.

Thanks & Regards

Prashant Rathore |Sr.IT Recruiter| Triunity Software Inc.

Responsibilities

• Manage the product development and R&D process, ensuring all stakeholder timelines and deliverables are met.
• Source vendors and negotiate for cost-effective purchases, while reducing delivery times.
• Achieve product assortment goals while ensuring product quality, testing standards, and margin expectations are met.
• Work closely with sales to understand customer directives, analyze sales data, and review new product forecasts.
• Use personas, stakeholder maps, customer journey maps, etc. to develop and refine new product concepts.

Requirements

• 10+ years of experience in product development, with a focus on sensors, IoT, and electronics.
• Comfortable with technical aspects of product development and communicating with engineering teams.
• Experience in dealing with the Chinese vendor ecosystem and exposure to China's ecosystem.
• Great negotiation skills and a mix of business acumen and product knowledge.

• Understand the requirement and convert that into API design.
• Write the code independently 
• Unit testing and bug fixing
• Write code with standards and conventions and follow best practices.
• Know how to engineer a full-fledged system and not just write code to make things work.
• Knowledge of agile methodologies, scrum.
• Should be able to guide juniors.
• Communication with clients for requirement understanding.
• Code Merging and deployment

• REST APIs in Spring Boot and Spring Framework
• MySQL Database, complex SQL queries (like joining multiple tables)
• Spring Security, JWT Tokens
• Third party Integration
• Unix basic commands
• Apache Tomcat, Deployment of War in Unix environment.
• Jira or any other Issue/Task tracking systems.

Job Description:

• Building reusable components.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Understanding of ESLint and react pattern.
• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it

Skills and Experience

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows and data structure libraries
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git

Experience 2 years

Location: Mohali (Chandigarh)

Salary: 4-6 LPA

Responsibilities

• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Requirements and skills

• 1-3 Years of Proven experience as a Backend Developer
• Tech Stack:

• AWS- Lambda, ECS, RDS Arora, RDS PostgreSQL, DynamoDB, S3, SQS, APIG, Cloud Front
• NodeJS
• Typescript(optional)

• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Following are the things that we are looking for in our NodeJS developer:

• Full SDLC knowledge, preferably in an agile environment.
• Strong written and verbal communication skills. Strong critical thinking & problem solving skills.
• Understanding of Unix / Linux based systems.
• Hands-on exposure to deeply linked relational databases – preferably in MySQL
• Ability to take a feature or product through the full Software Development Life Cycle.
• Strong communication skills, including the ability to both collaborate well and also the ability to convey technical ideas and concepts to non-technical stakeholders.
• Identify the interaction needs and how the API. must be developed based on design comps, product specs, etc.
• Continuously evaluate and implement new technologies to maximize development efficiency.
• Address and prioritize production level bugs and application performance improvements.
• An adaptable attitude and understanding of the agile methodology.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with cross-functional teams to define, design, and release new features.

• Work experience as Python developer
• Should have experience in  developing and working on consumer facing web/app products on in Django framework
• Should have experience working with react js front end design.
• Thorough knowledge of data stores, MyScore AWS services and should have experience with EC2, ELB, AutoScaling, CloudFront, S3
• Experience in Frontend codebases using HTML, CSS and Javascript
• Good understanding of Data Structures, Algorithms and Operating Systems
• Good experience of developing and integrating APIs
• Knowledge of object-relational mapping (ORM)
• Able to integrate multiple data sources and databases into one system (mysql)
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Proficient understanding of code versioning tool (git)
• Good problem-solving skills