Content Writer for a Social Media Marketing Company

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

REVIEW CRITERIA:

MANDATORY:

• Strong QA Leadership / Test Manager / QA Architect Profiles.
• Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.
• Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing
• Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing
• Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.
• Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)
• Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions
• Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)
• B2B SaaS companies
• Candidates must be based in Gurgaon or nearby locations

PREFERRED:

• Candidates who have worked on products from scratch and have seen the entire SDLC end-to-end (requirement → development → testing → release → production) are preferred.
• QA certifications such as ISTQB, CQM, or equivalent are a plus.

ROLE & RESPONSIBILITIES:

You’ll be the architect and guardian of quality across the company's product suite. You’ll work alongside product dev, QA, and PM teams to proactively define, advocate, and scale a best-in-class testing ethos.

KEY RESPONSIBILITIES:

• Define own testing strategy for G1 suite of products across ERP, POS, Zwing, Browntape, Reporting products.
• Lead end-to-end test execution across manual, automation, performance, and security domains.
• Design and implement test automation frameworks—selection, guidelines, metrics, CI/CD integration.
• Collaborate with PMs, engineers, DevOps to integrate quality measures into the pipeline, from sprint backlog to release.
• Foster quality culture via QA guilds, retrospectives, cross functional workshops, knowledge sharing.
• Establish quality KPIs (e.g., defect leakage, automation coverage, test pass rates) and report to CTO and Leadership.
• Monitor and improve test effectiveness with metrics, root cause analysis, and continuous improvement.
• Mentor QA engineers—upskill for best practices, tooling, automation techniques.
• Ensure compliance and readiness for external audits, regulatory requirements and production rollouts.

IDEAL CANDIDATE:

• B.E. / B Tech from a reputed institute with 12–15 years of experience
• 7+ years of leading testing programs in B2B SaaS/microservices environments.
• Strong domain knowledge across ERP/POS/OMS/domainspecific systems.
• Expertise in automation frameworks (Robot framework).
• Skilled in performance/security testing tools (JMeter, Locust, OWASP ZAP).
• Familiarity with CI/CD platforms (Azure DevOps, Jenkins, GitHub Actions).
• Proven ability to build strong collaboratives across QA, PM, and engineering.
• Direct experience with quality metrics and organisational improvement initiatives.
• Excellent communication—able to translate strategic vision into actionable roadmaps.

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

• Strong knowhow of data-structures and algorithms.
• Strong core server-side technologies experience (Java/ other)
• Knowledge of Android is a huge plus.
• Strong understanding of OO/ design and good software development practices.
• Strong database skills and good knowhow of databases.
• Exposure to configuration management, testing, deployment.
• Hands on development across technologies

Skills:

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD

 
Experience : 3 to 5 yrs 

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview:
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in Flutter frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain Mobile Applications written in Flutter.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the Mobile applications.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.

Requirements: 
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of Dart & Flutter.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.
• Be committed to the deadlines.

• Good interpersonal skills: ability to communicate complex concepts. requiring a GCSE in English or equivalent
• Liaise with team members to identify and implement new features and technologies that will provide significant product enhancements and cutting-edge features.
• Must be self-motivated, enthusiastic, hardworking, and possess a willingness to learn.
• Confidence, enthusiasm, and the energy to make a significant contribution to an organization.
• Must be self-reliant and able to work independently or as part of a development team.
• Possess excellent innovative problem-solving skills.
• Evidence of organizational and analytical skills with an ability to research/investigate issues, analyze and consider wider implications, and then compile reports and/or present recommendations

Technical Knowledge

• Executing full lifecycle software development
• Programming well-designed, testable, efficient code
• 4+ years of work experience with React and function components.
• Advanced understanding of; React, Redux, JavaScript, ES6+, Jest.
• Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Good experience with HTML5, CSS3, responsive design, material UI
• Expert in Browser Compatibility, Responsive Web Design, Accessibility
• Basic understanding of Node.js, Express
• Experience using common design patterns. High standards for code quality, maintainability, and performance
• High understanding of web development UI/UX design principles and best practices
• Working knowledge of RESTful API Paradigms
• Feel comfortable with: Jira and Git (Bitbucket)
• A natural curiosity for new scripting languages, frameworks, and technologies
• Knowledgeable with Agile – Scrum way of working
• Solid working experience with TDD
• Azure experience
• Knowledge of web security principles, Data Protection Act and GDPR.
• Knowledge of working in an ISO27001 and Cyber Essentials compliant environment.

Job Description – Full stack developer

Company background

Lithion Power operates an IoT-enabled, data-driven Intelligent Energy platform (IEP) for Electric Vehicles (EVs) - this includes smart charging & swapping infrastructure along with software that enables you to track&control assets in real-time and facilitate optimal energy utilization for Electric Vehicles.

We are working with EV OEMs, battery manufacturers, fleet operators, asset managers & other entities in the EV ecosystem to make an EV-only India, a reality by 2030!

Key Expectations

• Design, develop and maintain efficient, reusable, flexible, scalable, robust and reliable Angular7/8/9 and Node.js code with proper documentation (like test cases).
• Should possess a good knowledge of HTML/CSS& technology architecture.
• Integration with cloud-based data storage using MongoDB, Redis.
• Integration of user-facing elements created by front-end developers with server-side logic.
• Identify bottlenecks/bugs and devise solutions to these problems.
• Maintain code quality, proper organization, and adequate automation for periodic tasks.

Qualifications required / Key eligibility criteria

• 2-4 years as a full-stack developer (preferably in a Product company).
• Hands-on experience in planning, developing, implementing and maintaining large-scale, data-intensive, real-time solutions.
• BE/B.Tech in CSE/IT/Software OR MCA/ME/M.Tech (preferred).
• Experience with embedded systems & driving automation projects is a plus.

Technical Expertise

• Languages - Javascript , Typescript, Python
• Web Design - HTML, CSS
• Frameworks – Angular 2/higher, Express, Sails.Js
• Databases - MongoDB, DynamoDB, MySQL
• Additional tools - Apache Kafka, AWS (EC2, S3, Lamda), Docker CE, Apache NGINX, Apache Bench, RESTful API, Jira, Asana, Slack
• OS - Linux, Ubuntu

The Company culture is suitable for “high achievers with a can-do attitude”! Benefits include attractive ESOPs.

If the above mentioned job profile suits you, then kindly email me your updated resume.

For more details about the company, kindly visit http://www.lithionpower.com">www.lithionpower.com

Responsibilities

• You will design and develop large scale distributed services
• You will analyse and improve the efficiency, scalability, stability, and security of the platform as a whole.
• You will act as the primary owner of one or more components while driving innovation in your area of ownership
• You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
• You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
• You will work independently and handle dependencies with very minimal oversight
• You will take initiatives in developing and maintaining integrations of best practices within the back-end.
• You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.

Requirements

• You have 1 - 9 years of experience in software development.
• You have designed and scaled up the system.
• You have a strong understanding of Data Structures and Algorithms.
• You are an incessant problem solver and tougher the problem gets, more fun you have.
• You have strong command in any one or more of the following languages: Python and Django
• You understand the business impact of your decisions.

Good To Have

• You have prior experience in fintech companies

Traits We Are Looking For

• Experience in a specific tech stack doesn't matter for us.
• The general engineering mindset and aptitude is what matters more.
• Technically strong and curious.
• Should have a hacker mindset and should love exploring new technologies.

Desired Skills and Experience

Java, Python, Data Structures, Algorithms