C++ Developer (low latency programming)

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Experience: 1-3 years

Location: Bangalore

Notice:Immediate Joiner

ResponsibilitiesTo attend to user issue and handle tickets raised by user

• Strong experience in SQL , PostgreSQL, PL/SQL
• Providing L2 support depending upon the priority of issue to meet client SLA. 
• Regularly monitoring S-MAX ticketing tool. 
• Incident management- logging, prioritizing and resolving/debugging incidents.  Worked on various monitoring tools like open bravo, GCP. 
• Writing the SQL queries as per the business need. 
• JAVA  HTML, CSS  Modify existing Shell Script on Unix Platform whenever required.  Interact with Global Customers / Users.  Scheduling the jobs through Crontab. 
• TOOLS  Regularly checking the business mail and reply to the clients or the respective  team
• Excellent written and verbal communication skills in English with the ability to clearly articulate solutions to complex technical problems Ability to work with Business heads, administrators and developers Excellent time management skills

Software Engineer (Web/UI Engineer)

Please apply only if you satisfy work experience requirements Our Vision , we are building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together, technology, content, and community, we would love to talk to you. looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact. Responsibilities ● Own the end-to-end development and launch of features on the web ● Participate in scoping, planning discussions with the designers, PMs, and Leads ● Conceptualize and develop prototypes quickly ● Develop and own launch plans ● Identify opportunities and implement solutions to improve the performance and the architecture of our web stack ● We will depend on this person to set-up/improve the fundamental architecture of our web apps and so it is highly desirable to have someone who has worked extensively on React codebases. Required Skills ● Solid understanding of HTML and CSS ● Strong proficiency in JavaScript ● Responsive Web pages ● React preferably with Typescript ● Has worked with the react ecosystem for eg, redux, react-query, react-router etc. ● At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C) ● Work with Rest APIs Good-to-have Skills ● Next.js ● Knowledge of deployment and hosting react apps

• Building out and manage a young data science vertical within the organization

• Provide technical leadership in the areas of machine learning, analytics, and data sciences

• Work with the team and create a roadmap to solve the company’s requirements by solving data-mining, analytics, and ML problems by Identifying business problems that could be solved using Data Science and scoping it out end to end.

• Solve business problems by applying advanced Machine Learning algorithms and complex statistical models on large volumes of data.

• Develop heuristics, algorithms, and models to deanonymize entities on public blockchains

• Data Mining - Extend the organization’s proprietary dataset by introducing new data collection methods and by identifying new data sources.

• Keep track of the latest trends in cryptocurrency usage on open-web and dark-web and develop counter-measures to defeat concealment techniques used by criminal actors.

• Develop in-house algorithms to generate risk scores for blockchain transactions.

• Work with data engineers to implement the results of your work.

• Assemble large, complex data sets that meet functional / non-functional business requirements.

• Build, scale and deploy holistic data science products after successful prototyping.

• Clearly articulate and present recommendations to business partners, and influence future plans based on insights.

• >8+ years of relevant experience as a Data Scientist or Analyst. A few years of work experience solving NLP problems or other ML problems is a plus

• Must have previously managed a team of at least 5 data scientists or analysts or demonstrate that they have prior experience in scaling a data science function from the ground 

• Good understanding of python, bash scripting, and basic cloud platform skills (on GCP or AWS)

• Excellent communication skills and analytical skills

• Work closely with the Founders in helping grow the organization to the next level alongside some of the best and brightest talents around you

• An excellent culture, we encourage collaboration, growth, and learning amongst the team

• Competitive salary and equity

• An autonomous and flexible role where you will be trusted with key tasks.

• An opportunity to have a real impact and be part of a company with purpose.

JOB PROFILE

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills and communication skills.
• Graduction Must be completed.

REQUIREMENTS:

• Strong desire to learn
• Knowledge of different marketing techniques
• Creative approach towards problem-solving
• Excellent verbal and written communication skills
• Passion for the marketing industry and its best practices
• Staying updated with recent trends happening in the startup industry

JOB ROLE AND RESPONSIBILITIES

• Come with innovative marketing ideas
• Assist in marketing and advertising promotional activities
• Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation.
• Work closely with a range of cross-functional teams and develop a market strategy.
• Should be flexible with business needs - copywriting, content strategies, and so on.

Job Location: Pune

Experience: 2 to 5 years

Annual CTC: 400000 - 1000000 INR

Notice Period:  1 Month or Less

Skills: Flutter, Platform level iOS/Android, Mobile Application Development, SQLite.

Job Requirement:

• Desire to work in a startup environment, Fun@work culture and able to self-manage.
• Must have at least 2 years of experience in building mobile applications and built at least two Android and/or iOS apps with Flutter.
• A strong commitment to quality and willingness to learn.
• Have published one or more mobile apps in Google Play or App Store.
• Experience with third-party libraries and APIs.
• Experience working in an agile development process.
• Be proficient in using version control and continuous integration, with tools such as Bit Bucket, Git and Jenkins.
• Write clear, maintainable and testable code that you are proud of.
• Good communication skills.

Good to have: (Not Mandatory)

• Ability to take an ownership & leadership role on the team.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle, including automated testing and building.
• Experience working in Fintech payments and eCommerce.
• General knowledge of Location Services, Maps, and other common Android/IOS libraries.