Telesales Executive

Responsibilities:

• Data Collection and Preparation:
• Gather data from various sources, including databases, spreadsheets, and APIs.
• Clean, validate, and transform data to ensure accuracy and consistency.
• Develop and maintain data pipelines for efficient data processing.
• Data Analysis and Interpretation:
• Analyze large datasets to identify trends, patterns, and correlations.
• Perform statistical analysis and hypothesis testing to validate findings.
• Develop and implement data models and algorithms to support analysis.
• Create visualizations and reports to communicate insights to stakeholders.
• Reporting and Communication:
• Prepare and present data-driven reports and dashboards to communicate findings.
• Collaborate with cross-functional teams to understand business needs and provide data-driven recommendations.   
• Clearly articulate complex data insights to non-technical audiences.
• Database Management:
• Assist in the design and maintenance of databases.
• Write and optimize SQL queries for data retrieval and manipulation.

• Proficiency with React Native.
• Experience and Understanding of ES6 & JavaScript Concepts.
• Experience with React.js and Redux.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
• Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Has prior experience in creating bridging modules for React Native
• Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
• Hands on experience in Application Design and Development on React Native platform.
• Require knowledge of Version Control GIT.
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps

• Team Members Handling Experience
• Perform checks on correct functionality of the app
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Knowledge of React and the Javascript ecosystem
• Exposure to building ReactNative components in native iOS.
• Knowledge of Beacons and IOT will be value addition.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 50+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code of for React Native Platform.
• Gather specific requirements and suggest solutions.
• Troubleshoot and debug to optimize performance.
• Design interfaces to improve user experience.
• Liaise with the development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications and protocols.
• Stay up-to-date with mobile new technology trends.

Roles and Responsibilities : 

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

We are looking for a Backend Developer who has hands-on experience in coding, building technology blocks, help answer choice of certain platform/tech over others, help the team visualise the product with the available resources and assets. 

What you’ll do:

• Design, develop, and test functionality for the latest app design.
• Support the entire application lifecycle (concept, design, test, release, and support).
• Collaborate with cross-functional teams to define, design, and develop new features.
• Take requirements and specs from design to development and be the first line of quality assurance.
• Understand user requirements—these apps have to meet real-world scenarios.
• Support the Supersub Mobile application in its entirety, including working on bug fixes and improving application performance, reliability and stability.
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.

What you bring:

• 3+ years of experience in building Java, Node JS applications. 
• Experience in Building Robust REST APIs Using MEAN or MERN Stack. 
• Good programming skills, with the ability to Perform UI testing, Debugging Taking the ownership of the complete lifecycle of a product. 
• Solid experience with Unit Testing. 
• In-depth understanding of the entire web development process (design, development, and deployment) 
• Experience with deploying the code in AWS or AZURE is a plus. 
• Ability to write clean code and document the same to develop functional APIs and Admin Panel. 

Proven work experience in building a product is a plus. And the candidate must have an Engineering CS background. 

• Participate in requirement analysis
• Write clean, scalable code using .NET
• Test and Deploy applications and systems

• Must have good command on c#
• Should have knowledge on the official ASP.NET, ANGULAR JS and MVC

Product Manager 

Purpose of the role 
A Product manager at CarWale would be responsible to deliver world-class products that solve real-world problems around car buying, by working in an agile framework of iterative development and collaboration.

They have to deliver great business value through user research , intelligent prioritization , and working with Stakeholders throughout the product lifecycle to ensure a great return on investment.

Role description

Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

 Key responsibilities:

• Lead a development team to implement product changes while working collaboratively with multiple stake holders like Design, Sales, Operations & Management.
• Analyze data to derive product & business insights and use them to strategize changes.  Iteratively improve on the product by running tests
• Be responsible for prioritization of features based on assessment of business impact & effort.
• Report findings & periodic reviews with Management.

The ideal candidate would have the following qualities

.

• Understanding and experience of Digital Product Development Life Cycle
• Excellent business analysis & problem-solving skills
• Result-driven, goal-oriented work ethic
• Customer empathy, ability to think from user’s point of view
• Excellent written and verbal communication, including technical writing skills
• Understanding of technology and exposure to software coding
• Experience in Business Requirement Specification documentation/product backlog (Epics, User stories)
• Experience of working in an Agile environment is preferred
• Understanding of user experiences (UI/UX)
• Product development experience including experience in digital product building/tech delivery is preferred

CarWale is India's largest auto media company. CarWale has always striven to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars.

Our mission is to bring joy and delight into car buying and ownership. To achieve this goal, we aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with.

Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media space.