Huge Opportunity For Production Quality Maintenance Engineering

• Past experience in working with any product start-up is a plus.
• Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and others.
• Knowledge of Node.js and frameworks available for it such as Express (recommended).
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Understanding of REST Services.
• Experience with Redis.
• Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.
• Proficient understanding of serverless programming.
• Proficient understanding of code versioning tools, such as Git.
• Good problem-solving skills.
• Attention to detail.

Requirements: 

• 5-8 years of experience in software development 

• Solid working experience in Java and J2EE development skills. 

• Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns. 

• Experience with Angular Framework, JavaScript, and CSS. 

• Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot. 

• Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers. 

• Experience with agile development methodology. 

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Job Description:

- We are looking for a great Frontend developer who is proficient with Javascript and/or React.js to join us at the earliest.

- You will be entrusted with developing user interface components and implementing them using popular React.js workflows (Flux, Redux, etc.).

- You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure.
- Apply now if you love collaborative problem solving, sophisticated design, and ensure the quality is maintained.

Know your work:
- Responsible for the development of a new highly-responsive, web-based user interface.
- Construct visualizations that are able to depict vast amounts of data.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it.

What you need to apply:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Hands-on experience with React Native is an added advantage.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus.
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (Git, SVN, and Mercurial)

What you get:
- Amazing workplace and colleagues in the IT corridor of Bangalore
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies

Notice Period & Location:
Notice Period: Immediately or within 2 Weeks
Location: Bangalore/Bengaluru or Pune

No of Positions: 10

Job Type: Full-time