Associate - Digital Media Coordination

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

Roles and Responsibilities:

·      Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.

·      Need to conduct talent mapping aligned with the MHFA action plan.

·      Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

·      Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.

·      Provide guidance and support to the team on skill development, competencies and to assess skill gap

·      Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals

·      To Develop and update job descriptions and job specifications.

·      To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.

·      Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.

·      To Monitor progress of tasks and key HR metrics.

·      Develop individual career maps for each staff member, working closely with them to coach and support their development.

·      Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.

·      Work on building HR systems and in charge of the automation of HR activities, processes and information.

·      Thorough understanding of the HRMS portal.

Job Requirements:

• Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
• Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.

·       Strong communication, interpersonal, and organizational skills.

·       Strong problem-solving and decision-making abilities.

·       Demonstrated ability to handle confidential information with discretion.

·       Proficiency with Microsoft Office / Google Docs / Spreadsheet

• Knowledge about Job Portals and Familiarity with Job Posting
• Understanding the organization's expectations in terms of the job description and specs.
• Reviewing and Shortlisting of Profiles from employment portals, networking sites, referencing networking, and job search
• Continuous efforts to ensure the talent pool data is updated timely
• Conduct Preliminary interviews, telephonic interviews, and candidate shortlisting
• For accessing passive prospective prospects, effectively utilizing one's own network, building a database, digital platforms, and referrals
• Examine the candidate's abilities, knowledge of various technologies, and essential responsibilities.
• Schedule in-person and telephonic rounds of interviews, complete technical testing, and stay in touch with prospects until they are recruited.
• Maintaining professional connections with all parties involved is essential (Ops. Managers, HR Managers, Team Members, candidates, etc.)
• Working with Hiring Managers on a regular basis to ensure that sourcing timelines are reached.
• Identify new strategies for sourcing candidates and creating new leads using the technique.
• Good understanding of keywords and how to use them when looking for resumes.
• Maintain communication with the candidates who have been given positions until they have accepted them, and so on.
• Keeping track of the recruitment database and reporting to the HOD on a frequent basis as needed. There will be a greater emphasis on employee retention and lower employee turnover.
• Finding individuals who are qualified for the job based on the job description provided.

Desired Skills:

• Pragmatic
• Self-Motivated
• Analytical Mindset
• Coordination between the team and supervisors is transparent.
• Capable of working under duress and multitasking
• Should be able to operate independently with little supervision.
• Educating yourself Agility and a can-do attitude
• Excellent communication skills, both written and vocal
• English is the preferred language for communication.
• Must be a leader and a motivator.
• Coordination abilities are essential.

We’re looking for the best Motion Graphics Designers to help us create custom graphics for our projects. You are a self-motivated person, with an eye for quality and aesthetics. Specifically, you should be able to:

• Conceptualize, visualize and design special effects, animation, or other visual images for our projects (explainer, promo and interview style)
• Produce animated graphics.

• Collaborate with clients and team members

Required Experience, Skills and Qualifications

• Graduate from a well known institution.
• 2+ years of experience in multimedia design, motion graphics, video editing and animation
• Must have a reel or portfolio of work to demonstrate skills and abilities
• Strong foundational knowledge of layout, color, grids, icons, typography, proportion, photography, and motion/rich media
• Expert knowledge of After Effects, Cinema 4D, Adobe Illustrator, Photoshop

• Able to work with After Effects templates and create custom graphics
• Must have experience working on content that appeals to wide audiences
• Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure

Contract length: 12 months

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.