Roles and Responsibilities
Functional Responsibilities:
1. Digital Marketing Planning:
· Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products
2. Social Media Coordination:
· Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
· Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.
· Manage content calendars, scheduling, and publishing to maintain a consistent online presence.
· Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.
3. Email Marketing:
· Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.
· Segment email lists for targeted messaging and personalize content to improve open rates and click-through rates.
· Monitor and improve email campaign performance based on key metrics and A/B testing.
4. SEO and SEM:
· Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.
· Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.
· Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.
5. Analytics and Reporting:
· Use analytics tools (e.g., Google Analytics, social media insights) to track and measure the performance of digital campaigns.
· Create regular reports detailing key performance indicators (KPIs), trends, and actionable insights.
· Make data-driven recommendations for improvements and optimizations based on campaign results.
6. Stay Current with Trends:
· Keep up-to-date with the latest trends, tools, and technologies in digital marketing, communication, and relevant industries.
· Recommend innovative approaches to improve campaign effectiveness and achieve better results.
Organizational Responsibilities
· Initiate activities in line with to MHFA India strategy and work plan
· Support director and team in development of MHFA India digital marketing and communications function
· Support in any other task that may be assigned by the organization
· Attention to detail and a commitment to maintaining high-quality content and functionality
Shubham Vishwakarma
Full Stack Developer - Averlon
About MHFAIndia
About
Company social profiles
Similar jobs
Job Title: US Manager – Finance & Accounting (F&A) Projects
Location: Bangalore, India
Shift: Night Shift (5:30 PM to 2:30 AM IST)
Department: F&A Operations
Reporting to: Head – Global F&A Delivery
Work Mode: Full-time, Onsite/Hybrid
Experience Required: 8+ Years (must be from Corporate/International BPO companies)
🏢 About Invensis Technologies
Invensis Technologies is a global outsourcing leader with over two decades of expertise in delivering specialized BPO solutions in Finance & Accounting, Healthcare, IT, Digital Marketing, and E-commerce Support. Headquartered in Bangalore, we cater to clients in the US, UK, Canada, Australia, and other global markets, focusing on operational excellence, cost optimization, and client-centric delivery.
📌 Role Overview
We are hiring an experienced and US-accent-fluent Finance & Accounting Operations Manager to handle multiple high-volume US F&A projects in a corporate BPO environment. The role involves managing large offshore teams (40–50 members), driving SLA-compliant delivery, and being accountable for financial accuracy, process efficiency, and client satisfaction.
🎯 Key Responsibilities
- Manage and lead multiple concurrent F&A projects for US-based clients (Accounts Payable, Accounts Receivable, R2R, Reconciliations, Accruals, etc.)
- Handle transition, stabilization, and steady-state delivery of client processes across US time zones.
- Ensure 100% adherence to SLAs/KPIs, client requirements, and audit protocols.
- Provide strategic and operational leadership to a team of 40–50 members including Team Leads, Accountants, and Process Associates.
- Monitor and improve AP/AR performance, perform vendor reconciliations, and oversee end-to-end accounting cycles.
- Proactively resolve escalations, delays, and compliance risks using structured RCA and CAPA methodologies.
- Collaborate with cross-functional teams on financial reporting, automation projects, and cost optimization initiatives.
- Conduct regular client calls, business reviews, and present analytical performance reports (MIS, dashboards, etc.)
📌 Key Result Areas (KRA)
KRADescriptionSLA Adherence≥ 98% delivery compliance for TAT, accuracy, and volume targetsFinancial Accuracy100% compliance in reconciliations, accruals, and ledger updatesTeam ManagementManage 40–50 F&A staff with strong retention and engagement metricsClient SatisfactionMaintain ≥ 4.5/5 CSAT rating and successful renewalsOperational ExcellenceReduce cost, improve KPIs, and implement automation/process improvements
📊 Key Performance Indicators (KPI)
KPITargetSLA Compliance≥ 98%Attrition Rate≤ 12%Productivity Utilization≥ 90%Financial Error Rate≤ 0.5%Invoice Accuracy & TAT≥ 97%Reconciliation Closure TAT≤ 2 business daysCSAT (Client Satisfaction)≥ 4.5/5Vendor Query Resolution TAT≤ 24 hours
👥 Team & Reporting Structure
- Team Size: 40–50 F&A professionals
- Direct Reports: 3–5 Team Leads & SMEs
- Functional Reporting: Director – Global F&A Operations
- Client Reporting: US Controllers, CFOs, Finance Leads
- Support Teams: IT, Compliance, Transition, Automation
🧠 Skills & Expertise Required
AreaSkillsAccounting KnowledgeUS GAAP, Core Accounting Principles, Accruals, DepreciationTools/SoftwareZoho Books, QuickBooks, Oracle, SAP, NetSuiteProcess ExpertiseR2R, P2P, O2C, General Ledger, Bank ReconciliationMatching Process2-Way and 3-Way Invoice MatchingAccounts PayableInvoice processing, vendor communication, payment cyclesAccounts ReceivableBilling, collections, DSO reductionVendor ReconciliationEnd-to-end reconciliation and dispute resolutionFinancial ReportingMIS Reporting, Variance Analysis, P&L ownershipBPO Ops ExperienceInternational BPO Operations, US client delivery, SLA-driven environmentTechnology SkillsAdvanced Excel (VLOOKUP, HLOOKUP, PivotTables), Power BI, Tableau (preferred)CommunicationExtreme US accent proficiency, client-facing skillsLeadership StyleEmpathetic yet accountable, process-focused, result-orientedShift FlexibilityWillingness to work Night Shift (5:30 PM – 2:30 AM IST)
🧾 Performance Measurement (MS System)
- Monthly Dashboards (Team-wise productivity, SLA reports)
- QBRs (Quarterly Business Reviews with clients)
- Individual Performance Reports (TAT, accuracy, attendance, team contribution)
- Audits (Internal/External: SOX, ISO, US GAAP)
- Balanced Scorecard System (People, Process, Customer, Financial)
✅ Ideal Candidate Background
- 8+ years of F&A experience in US-based corporate or BPO companies
- Proven expertise in handling multiple F&A projects and managing large teams
- Strong operational and client management capabilities
- Excellent communication skills with extreme US accent fluency
- Comfortable with US night shift and international stakeholder coordination
React.js
Javascript
Redux/Flux● Advanced JavaScript, CSS, HTML 5, DOM Concepts
● Knowledge of REACT tools and framework including React.js (Hooks + Classes), Webpack,
Redux, and Flux, Next.js
● Knowledge of Typescript
● Knowledge of performance testing frameworks including Mocha and Jest.
● Familiarity with common UI Libraries such as materialUI, bootstrap.
● Fluent in responsive design and mobile / tablet UI / UX
● Knowledge of version control systems like Git.
● An understanding of React best practices and a commitment to following them.
● Ability to create and maintain continuous integration and delivery of React applications.
● Fintech experience - preferred
Flutter
Android Development
iOS App Development- Deep tech skills in flutter
- Good programming knowledge of DART
- Knowledge of REST API and JSON
- Self start and dynamic
Android Development
Kotlin
JavaJob description:
Responsible for developing high quality software for automotive/multimedia products, and
building deep understanding in cutting-edge technologies
Follow software development life cycle, industry standard processes, and work closely with
customers and partners
Basic eligibility criteria:
1. experience in embedded systems platform/middleware development in
Linux/Android
2. Proficient in C/C++/Java and OOPS concepts
3.Hands-on experience in multi-threaded programming, IPC's and OS concepts
4. Hands-on experience in at least one of the following: Automotive domain, Android
programming, Multimedia frameworks
5. Candidate should be self-motivated and a go-getter who can quickly learn new things to solve
real-world programming challenges
Desirable skills:
1. Expertise in Android frameworks, JNI, AIDL and HIDL
2. Epertise in automotive infotainment technologies like Apple CarPlay, Android Auto,
Bluetooth, WiFi, Multimedia, etc
3. Expertise in multimedia or audio/video frameworks like Android Media, gstreamer, alsa,
openssl, openmax, etc
- Performing market research.
- Gathering and processing research data.
- Assisting with inventory control.
- Organizing staff meetings and updating calendars.
- Processing company receipts, invoices, and bills.
- Assisting and supporting management.
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
Bootstrap
HTML/CSSJavascriptStrong on typescript/java script.
Strong on agile methodology.
Should have knowledge on writing unit test cases using jasmine/jest
NodeJS (Node.js)
MongoDB
Express- Collaborate with cross-functional teams to define, design and ship new features.
- Ability to understand business requirements and translate them into technical requirements.
- Building big, robust. Scalable and maintainable Node JS application.
- Debugging, fixing bugs, Identifying Performance issues, and improving App performance.
- Developing, Deploying, and maintaining multistage, multi-tier applications.
- Provide scalable and secure solutions to large customer problems worldwide.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Documenting Node.js processes, including database schemas, as well as preparing reports
- Experience in building robust APIs
- Good problem-solving abilities
- Participate in architectural, design, and product sessions.
- Develop the system architecture and infrastructure for our point-of-contact real-time communication system.
- The complete development life cycle of the delivered capability
React.jsJavascriptRedux/FluxHTML/CSSAbout Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview :
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in React Js, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain web Applications written in ReactJs.
● Validating the functionality and security of the application.
● Manage individual priorities, deadlines, and deliverables.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.
Requrements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of HTML,CSS, JavaScript and ReactJs.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills
AngularJS (1.x)- Strong in Web technologies (Angular, HTML, CSS) with full-stack development experience
- Database design and management, including being up on the latest practices and associated versions
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework—both front-end and back-end.
- Experience in Agile development methodologies
- Experience working with source control like GIT
- Good communication, client interfacing skills, and decision-making capability
Education:
- B.Tech (2020, 2021 Passout Candidates only)
Experience:
- Fresher / Trained Fresher
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon