International Sales Executive

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.

You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR interactions.
• Maintain quick First Response Time (FRT) for chat and email tickets.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction

• Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
• Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
• Ensure customers clearly understand the resolution before closing tickets.
• Provide complete and accurate support to ensure issues are fully resolved.

3. Ownership & Accountability

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
• Proactively follow up on pending cases and ensure closure within the defined SLA.
• Escalate issues only when necessary, providing complete context and documentation.

4. Revenue Signals, Cross-Sell & Proactiveness

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on the customer’s needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely CRM updates for all tickets and customer interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Requirements

Skills & Competencies

Must-Have Skills

• Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
• Strong customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chats, and tickets simultaneously.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts and weekends as per business requirements.

Good-to-Have Skills

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support environments.
• Basic understanding of CRM platforms or cloud communication tools.

Behavioural Expectations

• Ownership-driven: Takes responsibility and ensures problems are resolved completely.
• Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
• Comfortable working with targets, SLAs, and performance scorecards.
• Open to feedback, coaching, and continuous improvement.
• Strong team player who collaborates well with Team Leads and Account Managers.

Role Overview

At Cubic Transportation Systems, the P3 Senior Software Engineer (MERN Stack) is a strong full-stack individual contributor responsible for building and maintaining reliable, scalable applications that support mission-critical transportation platforms used globally.

This role focuses on feature ownership, execution excellence, and high-quality delivery within established architectural patterns.

Key Responsibilities

• Develop and maintain full-stack applications using MongoDB, Express.js, React, and Node.js
• Build responsive and accessible React-based user interfaces
• Design and implement RESTful APIs and backend services
• Own assigned features end-to-end, from development to production support
• Write clean, testable, and maintainable code
• Participate actively in code reviews and design discussions
• Debug and resolve issues across frontend, backend, and database layers
• Collaborate with QA, DevOps, and System Engineering teams for releases

Required Skills & Experience

• 6–8 years of professional software engineering experience
• Strong hands-on experience with React (hooks, component architecture, state management)
• Solid backend experience using Node.js and Express.js
• Experience with MongoDB (schema design, queries, basic performance tuning)
• Experience building and consuming RESTful APIs
• Familiarity with authentication, authorization, and RBAC
• Experience working in Agile development environments
• Proficiency with Git and modern development workflows

Success in This Role

• Delivers complex features independently and reliably
• Maintains high code quality and follows engineering standards
• Demonstrates clear ownership of assigned modules or services
• Escalates risks and dependencies proactively

Greetings From Softobiz Technologies!!

Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.

We are looking for people who have experience in Python and react.js.

Location - Hyderabad

Years – 3+ Years

Primary Purpose:

The Senior Software Engineer role is responsible for ensuring continuous innovation and developing high-quality software aligned with user needs and business goals.  This role will work as an integral part of creative and motivated teams to ensure high-quality benchmarks are met for deliveries of innovative products for local and international markets. Working closely with other stakeholders requires the ability to design, develop, and implement creative solutions with Modern architecture and design patterns. . Thinking outside the box with the capability to learn upcoming technologies in the integration space, the role requires contributing proactively to business-aligned digital initiatives. A detailed understanding of modern SDLC frameworks is required, as is the ability to work in an Agile environment.

Job Responsibilities:

• Lead projects in your respective squad, guide and mentor the team as required. 
• Provide thought leadership in the architecture and design of Digital products. 
• Provide technical leadership, mentoring, and coaching of developers. 
• Contribute to the implementation and delivery of Digital products. 
• Promote and experiment with new technologies that will help improve the quality and delivery of Digital Products. 
• Perform software engineering tasks to ensure the highest levels of product quality are met. 
• Analyze system and production defects, including troubleshooting and root cause analysis. 
• Learn from industry specialists and apply best practices to match our customer needs further. 
• Keep up to date with technical trends, tools, and methodologies, and research as required.

Experience and Skills: 

• 3+ years of relevant experience; 
• Solid experience working in complex and innovative R&D development environments; 
• Experience working in Agile process and result-oriented culture; 
• Solid experience with multiple programming languages, including Python, JavaScript, Typescript, ReactJs/AngularJs/Vue.Js. 
• Demonstrable robust Architecture, design, development, and collaboration skills gained in developing software product solutions; 
• Hands-on experience with developing and implementing integrations; 
• Experience with developing enterprise grade complex software applications.

Technical Skills 

• Python frameworks Django/Flask/Fast API
• Solid OOP skill in PHP, with S.O.L.I.D principle in mind. 
• Experience in react.js
• Experience with test driven development. 
• Comfortable with GIT version control systems; 
• Normalized SQL database design, strong experience in MySQL 
• Knowledge of building and consuming REST API 
• Good to have experience with AWS Stack (Lambda, SQS, SNS, API Gateway, etc.)

Bonus Technical Skills: 

• Some knowledge or experience in Kubernetes is a bonus
• Experience with Microservices architecture 

About Softobiz 

Innovation begins with like-minded people aiming to transform the world together.

We invite you to join an organization that has been helping clients transform their businesses by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work.

At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneers in the latest technologies.

We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.

For more information about our solutions and organization, visit www.softobiz.com, 

Follow us on LinkedIn, Twitter, and Facebook for more updates.

What you need to have:

Our client acts as a marketplace that helps in accelerating online growth by creating transformational digital experiences through measurable marketing campaigns.

The services offered by them include, but are not limited to, performance marketing, social media marketing, influencer marketing, website & app development, SEO, content development etc. Platforms they leverage include, Google Ads, Facebook Ads, Taboola, Outbrain etc.

Founded in 2017 and headquartered in Mumbai, our client, so far in their journey, has executed approx. 598 campaigns and served 23 industries, globally.

As a Sales Manager, you will be responsible for representing our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs.

What you will do:

• Generating leads and building relationships by nurturing warm prospects and finding new potential sales outlets
• Managing and maintaining a pipeline of interested prospects and engaging sales executives for the next steps
• Identifying best practices to refine the company’s lead generation playbook
• Generating leads, cold calling, and emailing to generate new sales opportunities
• Identifying prospects' needs and suggesting appropriate products/services
• Building long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seeking new business opportunities in the market
• Setting up meetings or calls between (prospective) customers and sales executives
• Reporting to Sales Manager with weekly, monthly, and quarterly results

Desired Candidate Profile

• Graduation(B.E/B.tech/Bcom/BCA etc), or MBA
• Min 2- 4 years of sales experience, with a history of exceeding lead targets
• Freshers with decent communication can also apply
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to scale up the business
• Prior experience as a sales development rep with a track record of achieving sales quotas 

Your Responsibilities:

• Own the backend stack – Python based, that powers our product

• Collaborate with Data Scientists, Backend Developers(Node.js), Front-end developers, DevOps to design and implement new features
• Build and maintain several Backend Jobs and REST’ful Services which will be used internally in a Macroservices/Distributed services environment.
• Deploy and monitor the Jobs and endpoints ensuring availability and scalability(ability to handle 100X data processing load)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Python and related frameworks – particularly Flask.
• Extensive experience in designing and scheduling backend Python jobs
• Hands on working in different file formats like Json, Parquet, csv etc. coming from Data Science side.
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Good experience in designing and maintaining REST’ful API endpoints
• Ideally maintaining infrastructure-as-code using Terraform
• Ideally experience in parallel data processing and building end-to-end Data Pipelines using tools such as Airflow/Prefect and Spark/Dask
• Excellent communication skills and the ability to explain complex topics in a simple manner

Are you a highly experienced, ambitious Frontend Engineer looking for a challenging role where you can learn lots more?

We are looking for a motivated Front-end expert with skills in frontend technologies to come to join our fast-paced, fun, and rewarding agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, great compensation, and benefits.

About Us 

Auxesis Infotech is a fast-growing innovative digital agency based in New Delhi, India. For years, we have been serving in various business areas including mobile apps, web design and development. We serve clients from all around the globe, with a primary focus on the US and European Markets. We have a young, passionate, and tight-knit team of professionals who are specialized in the latest trends and technologies. 

Roles & Responsibilities

• Develop user-facing UI for large and complicated web applications (developed in PHP-based frameworks etc).
• Develop user-facing UI for large and complicated web applications.
• Integrate front-end applications with developers.
• Optimize UI code, CSS, and JavaScript for best performance.
• Maintain, fix bugs and improve code.
• Make HTML, CSS, and JavaScript work well across browser platforms.
• Developing clean, optimized and fully responsive UI.
• If have knowledge in technologies like angular.js, react.js, vue. js , can work on project scopes.
  
  

Required Skills

1. Excellent HTML5 and CSS3 knowledge in Web/mobile projects and responsive UI.

1. Must have the ability to convert PSD to web standards HTML5/XHTML.
2. Strong understanding of server-side CSS pre-processing platforms, such as LESS and SASS
3. Excellent in JavaScript.

1. Expertise in at least one JavaScript framework/library (like React, Angular, Vue, etc) will be preferred.

1. Excellent jQuery knowledge (Must have knowledge of Ajax, DOM Implementation, Event binding).

1. Ability to create advanced interactions using jQuery.

1. Should be able to handle UI issues related to cross-browser Compatibility (i.e. 10+), cross-platform issues.

1. Should be able to write W3C compliant code.

Benefits

• Flexible working hours 
• 5 days working
• Work from home / Hybrid
• Medical Insurance
• Good hike on current CTC
• Leave compensations

1. Technical skills:
   • Primary skills :
2. Siebel CSW
   Should have hands on experience Siebel Configuration, Scripting and Workflows

1. Siebel Integration
   Should have hands on experience Siebel integrations like JMS\MQ, Web services, VBC, EBC, Rest Service, API building etc.

1. Siebel OpenUI
   Should have hands on experience in Siebel OpenUI development.

1. Database (SQL /Oracle)
   Should have good experience in writing queries, performance management, query optimization etc.

1. Should be able to work independently and should have strong debugging skills

• Secondary skills : (Good to have)

1. Siebel certification
2. Exposure to Agile
3. Exposure to HP ALM and JIRA

1. Candidate’s overall experience should be min 5 years to max 8 years.