Senior Salesforce Developer

Experience: 4+ years of experience in designing and developing AI solutions.

Qualification: Bachelor s degree in Computer Science, Data Science, or a related field (e.g., Mathematics, Engineering)

Location: Should be based out of Surat or ready to relocate to Surat

Position Overview 

We are seeking a highly skilled and experienced Senior AI/ML Developer to lead the development and integration of advanced AI solutions within our product ecosystem. This role involves close collaboration with cross-functional teams including product managers, data scientists, and engineers to build AI models that solve real-world integration challenges. The ideal candidate will have a strong foundation in machine learning, deep learning, and software development, along with hands-on experience deploying AI models in production environments.

What You’ll Be Doing

ü Collaborating with product managers, engineers and data scientists to align AI solutions with product functionalities.

ü Designing and developing AI models for challenges like document data extraction, data transformation, pattern recognition and data mapping

ü Applying machine learning algorithms and deep learning architectures and transformer models to build scalable AI models.

ü Working with data engineers to prepare, clean, and transform data for AI applications.

ü Training, evaluating, optimizing and fine-tuning AI models to ensure high performance and accuracy.

ü Monitoring deployed AI functionalities, troubleshooting issues, and driving continuous improvement.

ü Research and build innovative solutions to relevant AI problems, including Retrieval-Augmented Generation (RAG), semantic search, knowledge representation, tool usage, fine-tuning, and reasoning in LLMs.

ü Keeping abreast of the latest AI research, trends, and innovations relevant to integration technologies.

What You Bring to the Table

ü Bachelor’s degree in computer science, Data Science, Mathematics, Engineering, or a related field.

ü 3+ years of experience in designing and implementing AI/ML solutions.

ü Demonstrated ability to integrate AI models into production software.

ü Excellent analytical thinking, communication, and problem-solving abilities.

ü Ability to work autonomously as well as in a collaborative team setup.

Skills Required

ü Dataset Development: Strong track record of building datasets for training and/or evaluating machine learning models. 

ü LLM and NLP Experience: Hands-o

ü n experience working with LLMs, RAG architecture, Natural Language Processing (NLP), or applying Machine Learning to solve real-world problems.

ü Experience with LLM fine-tuning, prompt engineering, vector databases (e.g., Pinecone, FAISS) is highly desirable.

ü Test Harness Automation for LLM Agents

ü Familiarity with agent frameworks (e.g., Semantic Kernel, AutoGen, Lang Chain, etc.).

ü Proficiency in Python and libraries like Pandas, NumPy, Scikit-learn, etc. containerization (Docker), and API frameworks (Flask, Fast API).

ü Integration Knowledge: API development, data transformation, system integration

ü Soft Skills: Communication, teamwork, adaptability, critical thinking

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Key Responsibilities 

Develop and deploy scalable AI-powered applications using the Python stack. 

Leverage cutting-edge AI/ML technologies such as LangChain, LangGraph, AutoGen, Phidata, CrewAI Hugging Face, OpenAI APIs, PyTorch, TensorFlow, and other advanced frameworks to build innovative AI applications. Write clean, efficient, and well-documented code adhering to best practices. 

Build and manage robust APIs for integrating AI solutions into applications. 

Research and experiment with emerging technologies to discover new AI-driven use cases. 

Deploy and manage AI solutions in cloud environments (AWS, Azure, GCP), ensuring security, scalability, and performance. 

Collaborate with product managers, engineers, and UX/UI designers to define AI application requirements and align them with business objectives. 

Apply MLOps principles to streamline AI model deployment, monitoring, and optimization. 

Solve complex problems using foundational knowledge of generative AI, machine learning, and data processing techniques. 

Contribute to continuous improvement of development processes and practices. 

Resolve production issues by conducting effective troubleshooting and root cause analysis (RCA) within SLAs. Work with operations teams to support product deployment and issue resolution. 

Requirements 

Educational Background 

Bachelor’s or Master’s degree in Computer Science or related fields with a strong academic track record. Experience 

Technical Skills: 

3+ years of hands-on experience in building and deploying AI applications on Python stack. Strong knowledge of Python and related frameworks. 

Good knowledge of few of the AI/ML frameworks and agentic frameworks and platforms like LangChain, LangGraph, AutoGen, Hugging Face, CrewAI, OpenAI APIs, PyTorch, and TensorFlow etc. 

Experience with AI/ML workflows, including data preparation, model deployment, and optimization. Proficiency in building and consuming RESTful APIs for connecting AI models with web applications. Knowledge of MLOps tools and practices, including model lifecycle management, CI/CD for AI, and model monitoring.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud, including containerization (Docker) and orchestration (Kubernetes). 

Experience with CI/CD pipelines, version control (Git), and automation frameworks. Strong understanding of algorithms, AI/ML fundamentals, and data preprocessing techniques. 

Soft Skills: 

Passion for exploring, experimenting and implementing emerging AI technologies. Self-starter who can independently and collaboratively in a fast-paced environment. Excellent problem-solving and analytical abilities to tackle complex challenges. 

Effective communication skills to explain AI concepts and strategies to stakeholders. 

Job Title: Senior Manager/ Manager – Ad sales - Brand Solutions

Job Location: Gurgaon

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we're hiring for

It is India's largest and fastest-growing retail tech start-up organizing the highly fragmented physical retail and digitalizing them. Focused on the $80Bn markets for consumer electronics, including white goods, TVs, mobile phones, and small appliances, its technology enables India's 5,00,000+ neighbourhood electronics stores to offer the same selection of products as large, urban big-box retailers. Founded by industry veterans and backed by Eric Yuan (Zoom Founder) and top global VCs, it is dedicated to integrate over 5,00,000+ fragmented retail stores PAN India and is already present across 50+ markets.

Founded by ex-Flipkart colleagues and IIT alum in 2018, It is India’s fastest growing B2B commerce venture that enables physical stores by removing the barriers of inventory, scale and capital through its technology platform. Its platform empowers retailers with the following to drive up sales conversions in-store.

• Digital inventory: 10X larger product selection
• Efficient sourcing: allowing access to better prices for 10,000+ products from 150+ brands
• Wide array of enabling services: financial solutions. Its Credit, was built to facilitate credit lending to offline retail equipping businesses with working capital headroom

Their Culture

They ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it. offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose our organization , you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc. Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

We are currently scouting for

• Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation
• Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement
• Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools
• Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights
• Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights
• Territory management: Develop and manage sales territories to maximize revenue
• Potential and ensure a balanced workload for sales reps

Must Haves:

• Master's degree in business, marketing, or a related field is preferred
• 3 to 8 years of experience required in sales
• Strong knowledge of consumer appliances, their features, and market trends
• Excellent communication and interpersonal skills to build rapport, team management & conflict man agent
• Self-motivated and target-oriented, with a proactive approach to achieving sales goals
• Ability to work independently, as well as collaboratively within a team environment

Key roles:

·       Develop backend application with clean code practices foe the application

·       Collaborate with frontend developers to integrate user-facing elements with server side logic

·       Troubleshoot and debug application

·       Gather and address technical and design requirements

·       Build reusable code and libraries for future user-facing

·       Communicate with other third-party team for collaborations

Skillset:

·       Core Java - Hands on experience with Jdk 11 and above

·       Experience with code hosting and collaboration tools like Bitbucket/Github/GitLab

·       Microservice architecture - Rest API calls, inter-service exception handling

·       Non-relational DB - MongoDB basic DB commands to insert, update, delete, find records and Indexing

·       Springboot framework - Spring Data JPA, ORM

·       Event driven architecture - Kafka

·       Tools like Postman, Jenkins, Doppler, IDE, MongoDB atlas

Qualifications:

·       UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Any Specialization

·       PG: Any Postgraduate

Role

Front-end engineers at AssetSprout work on our products. They include software for Certified Financial Planners, their clients, and also internal admin tools. They work with the founders, product designers, and backend engineers and deliver towards the company’s vision.

Responsibilities

• Develop and own product features end to end in a scalable, secure and maintainable way. The buck stops with you on whatever you own.
• Provide technical solutions through design, architecture and implementation. Wear multiple hats in delivering greenfield projects from concept to production. 
• Work with the product and design team in understanding and shaping the customer experience.
• Establish, advocate and bring your experience on coding styles, best practices, and in scaling the product from MVP to production.
• Iterate fast. Display maturity in prioritizing towards velocity while balancing quality. As a startup, we break or make on how fast we deliver.
• Teach and mentor other front-end engineers. Focus on providing technical expertise and solutions regardless of how long one has been working professionally.

Requirements

• Professional experience working with any of the front-end frameworks such as React, Angular, Vue, Ember etc.
• Solid expert level understanding of Semantic HTML, CSS and JavaScript concepts.
• Have written automated tests with any of the frameworks such as Jest, Mocha, Jasmine, AVA, Karma etc.
• Able to use CI/CD tools such as CircleCI, GitLab, Jenkins etc. and create workflows and pipelines to release to production every other day.
• Good understanding of how a browser parses and renders a web page.
• Understand HTTP requests, Restful APIs and web applications.
• Strong understanding of AWS cloud computing platform and being able to leverage its various services such as CodePipeline, CodeBuild, EKS, ECS etc.

Good-to-haves

• Early or mid-stage startup experience
• Eager to work in a flat organization with no corporate politics
• Positive energy with a get-it-done attitude.
• Worked in a remote environment and high trust and high responsibility role
• Working knowledge of build systems like Gradle, Maven, Bazel, Webpack etc.
• Understand databases, RDMS, and work with SQL

Talent Acquisition Specialist

Location: Pune, India

About FlytBase:

FlytBase is a 4-year old, venture-funded, high growth startup –  a global pioneer in software-led automation of commercial drone applications. The team has a cumulative professional experience of several decades, with engineering graduates from IIT-B, IIT-KGP, University of Texas & Georgia Tech.

FlytBase provides drone agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD), that allows easy deployment of intelligent drone fleets, connected with cloud-based business applications.

As a key contributor to our lean Talent team, you will be responsible to build and manage our talent pipeline. You will work directly with our Engineering, Design, Strategy and Business leaders to help us scale and meet the demands of a fast-growing global technology product startup. This is a full cycle recruiting role, meaning, managing your entire pipeline from talent marketing, sourcing, evaluation process, negotiation, reference checks, offer acceptance, pre-boarding and joining.

Responsibilities:

• Source high caliber active and passive candidates through market research, networking, advanced search tools, employee referrals, and community events.
• Drive the interview and offer process, including creating job descriptions, overseeing interviews & feedback, tactful negotiations, reference checks and closing of positions.
• Innovate our current talent & outbound sourcing strategies.
• Ensure candidates have a world-class experience throughout each stage in our recruitment process.
• Lead talent marketing and employer branding initiatives.
• Organize and attend job fairs, hackathons and other recruitment events.
• Build and sustain relationships with campuses to meet the hiring requirements.
• Developing and executing presentations,career fairs and participating in campus interviews.

Must have:

• 2+ years in full cycle technical/non-technical and leadership recruitment, preferably with a fast-growing startup.
• Deep knowledge in delivering a world-class talent experience and ability to influence top tier talent.
• Hacker mindset -- come up with ideas/hacks to attract the best talent for a given role, and to shorten the closure time for open positions.
• Excellent work ethic, a strong sense of urgency and attention to detail.
• Self-directed and able to work independently.
• Excellent verbal and written communication skills.
• Exposure to various campus recruiting practices and techniques – including the ability to build new partnerships, identify areas of brand building and provide ad-hoc reporting and market intelligence.

What Will I Earn?

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

 Perks:

• Fast-paced Startup culture
• Hacker mode environment
• Enthusiastic and approachable team
• Professional autonomy
• Strong meritocracy
• Zero bureaucracy 
• Company-wide sense of purpose
• Flexible work hours
• Informal dress code

Currently We are Looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

·         Develop new user-facing features

·         Build reusable code and libraries for future use

·         Ensure the technical feasibility of UI/UX designs

·         Optimize application for maximum speed and scalability

·         Assure that all user input is validated before submitting to back-end

·         Collaborate with other team members and stakeholders

Experience & Skills :

·         Experience in coding using Angular, AngularJS, ionic framework mandatory.

·         Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery, understanding of web markup, including HTML5, CSS3

·         Proficient understanding of client-side scripting and JavaScript frame

·         Good understanding of  advanced JavaScript libraries and frameworks, such as AngularJS

·         Good understanding of asynchronous request handling, partial page updates, and AJAX

·         Basic understanding of server-side CSS pre-processing platforms

·         Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Photoshop is a plus.

·         Proficient understanding of cross-browser compatibility issues and ways to work around them.

·         Proficient understanding of code versioning tools, such as Git / Mercurial / SVN

·         Good understanding of SEO principles and ensuring that application will adhere to them