Integration Software Manager

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Software Engineer (Web/UI Engineer)

Please apply only if you satisfy work experience requirements Our Vision , we are building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together, technology, content, and community, we would love to talk to you. looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact. Responsibilities ● Own the end-to-end development and launch of features on the web ● Participate in scoping, planning discussions with the designers, PMs, and Leads ● Conceptualize and develop prototypes quickly ● Develop and own launch plans ● Identify opportunities and implement solutions to improve the performance and the architecture of our web stack ● We will depend on this person to set-up/improve the fundamental architecture of our web apps and so it is highly desirable to have someone who has worked extensively on React codebases. Required Skills ● Solid understanding of HTML and CSS ● Strong proficiency in JavaScript ● Responsive Web pages ● React preferably with Typescript ● Has worked with the react ecosystem for eg, redux, react-query, react-router etc. ● At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C) ● Work with Rest APIs Good-to-have Skills ● Next.js ● Knowledge of deployment and hosting react apps

We are looking for an enthusiastic Business development executive to join our team with great communication skills.

Roles & Responsibilities

• Develop business for the company’s design and development services.
• Creating and implementing strategic sales plans
• Generate new business contacts, collaborating with them from initial contact to contract finalization.
• Building relationships with prospective clients and maintaining consistent contact with the existing ones.
• Build customized proposals that cater to clients' need
• Responding to potential clients with queries.
• Ability to identify challenges for targeting clients and resolve them.
• Develop and maintain a database of contacts, activities, and outcomes.

What will make you stand out to us

• BBA or MBA in any discipline ( MBA Marketing Preferred )
• Experience Required: 0-1 years 
• Proficient in English (Spoken + Written)
• Great communication and interpersonal skills 
• Up-to-date with the latest sales trends and practices
• Ability to work in a deadline-driven environment
• Excellent team spirit and positive perspective
• Attention to detail is paramount
• Strong negotiation & presentation skills
• Ability to manage objections and manage time effectively

Since the goal is to grow and develop ourselves, working together can allow you and Shethink PVT. Ltd. to earn fortune remarks and leads.

We are immensely looking for MEAN/MERN Developer.

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Full Stack Developer Requirements:

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Proficiency with server-side languages such Java, PHP, and .Net.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Experience Required:

• The candidate must at least have a total experience of 1-4 years in the relevant field.
• The candidate must have basic knowledge regarding data structure and algorithm.
• We require people with keen logisticts skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.

Location: Indore (WFO)

Own laptop is mandatory.

About Us

Censius is a US-based product company that is enabling AI at scale for enterprises. We are unlocking MLOps scalability by building the world's fastest way to deploy models and are amongst the earliest companies to tackle Model Performance Management. At Censius, you will get to solve difficult problems in a very nascent, but rapidly growing, area.

About the role

In this role, you will design and implement a generic ML platform that helps monitor models across modalities in production. You will collaborate with the research and development teams to build robust ML and big data monitoring platforms.

Responsibilities

* Work on large-scale machine learning challenges that impact millions of people around the globe

* Research and implement cutting-edge algorithms and implement pipelines that work with massive data sets in real-time

* Implementing fast, scalable solutions with optimal performance day in and out

* Machine-learning being the core of our business, this role will be responsible for all phases of the product development lifecycle

* Evaluate and validate the analyses with statistical methods and explain to people unfamiliar with the domain of data science

* Writing specifications for algorithms, reports on data analysis, documentation of algorithms, and collaborating with product teams' skills and attributes for success will want you to have

* Strong programming skills in Python.

* Working experience with a variety of ML techniques (decision trees, clustering, boosting, bagging, neural networks, etc.)

* Working experience with advanced statistical concepts (outliers, distance, regression, distributions, statistical tests, etc.)

* Hands-on experience with one or more machine learning frameworks - PyTorch, Keras, Tensorflow, XGBoost, and libraries - Pandas, NumPY, Scikit-learn

* Familiarity with ML platforms like MLflow, Weights&Biases, Kubeflow, and AWS SageMaker.It'd be nice if you have* Passion for developing data products from scratch and a high level of proactiveness

* Knowledge of Reinforcement learning and Optimisation problems on a large scale is a big plus

* Some experience in project management and mentoring is also a plus.

* Knowledge and experience in deploying large-scale systems using distributed and cloud-based systems (Hadoop, Amazon EC2) is a big plus.

You will excel in this role if

* You are scrappy, take ownership, and follow through to the very end

* You enjoy wearing multiple hats

* A sincere desire to learn and grow - we're quite small, so the desire to learn and grow as the company grows is essential!

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for gym or physical activity of your choice 🏋🏽♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

We are currently looking for a Senior SEO and PPC Marketing Expert who will work with a team of developers, Product Owner, and Managers. You shall be responsible for conceiving and conducting the user research to translate them into actionable best SEO practices, activities and paid campaigns. You will also design the overall accessibility and 'findability' of the mobile application and web-platform, as well as other associated websites.  

• Gather the user requirements in collaboration with the Product Owner and Manager.
• Prepare and present the rough drafts to internal teams.
• Assist in translating best practices that lead to targeted organic user experiences.
• Helping to facilitate the product owners' product visions by researching, conceiving and implementing best SEO + PPC practices to achieve the targest.
• Help identify design problems and devise elegant solutions.
• Work with the team to create a strategic design and SEO decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with a cross-functional team of designers, product managers, and leads on all phases of the product development life cycle
• Incorporate best practices for accessibility, usability, web performance, and design into our products and ultimately champion more consistent and delightful user experience.
• Work with front-end developers and designers in all aspects of UX development.
• Perform research, evaluations, and validations of moderate complexity.
• Provide solutions using appropriate research methodology, tools, and protocols considering a user-centered approach.
• Perform usability/heuristic evaluations and validations across the product or solution life-cycle.

            Minimum Eligibility:

• Minimum 3 -4 years of experience in SEO and PPC
• Ability to effective communications and collaboration with other designers and product owners/managers to ensure the best possible ways of UX experience.
• Creative and Artistic nature.
• Knowledge of PPC and automation platforms would be ideal
• Experience in taking input from multiple sources and synthesizing it into coherent design ideas.
•  

• 5-7 years of relevant product design, development and testing experience
• Strong technical skills in java springboot/MVC frameworks, reactjS. API development, Cloud native solutions like lambda, azure functions is good to have.
• Database – primarily Mongo DB, Knowledge of postgres /MySQL is good to have
• DevOps - Knowledge of DevOps will be good to have
• API - Preferred experience with one of API gateway platform (Apigee, Mulesoft, Kong, WSO2)
• Good communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work under pressure and meet tight deadlines.
• Experience of working with globally distributed teams.
• Innovative and Self learner for mentoring and problem resolutions.
• Ability to mentor and manage product teams