Inside sales

Sourcing, providing jobseeker information from various sources, handling the jobseeker details, coordinate with the candidates

1. Research for relevant resumes from various job portals

2. Shortlisting of relevant candidates and sharing it with the HR team

3. Connecting to the candidates and collecting data for analysis of the profile

4. Doing the first round of interviews to ascertain that the JD requirements are met

5. Aligning online/physical interview with the candidates with the HR/Operations team

6. Roll out offer letters & relevant joining documents and receive acceptance

7. Ascertain reporting to work on the joining date

We are looking for a proactive and skilled MEAN Stack Developer with 2–4 years of experience to join our growing team at Rudra Innovative Software Pvt. Ltd. The ideal candidate must have strong proficiency in Angular and TypeScript, along with hands-on experience in the full MEAN Stack (MongoDB, Express.js, Angular, Node.js). Exposure to microservices architecture is highly desirable.

Key Responsibilities:

• Develop, enhance, and maintain robust web applications using the MEAN stack
• Write clean, maintainable, and efficient code with a strong focus on Angular and TypeScript
• Integrate and manage RESTful APIs and backend services using Node.js and Express.js
• Collaborate closely with designers, testers, and other developers for end-to-end delivery
• Work on designing and developing microservices-based components where applicable
• Participate in daily standups, code reviews, and technical discussions
• Troubleshoot application issues, perform root cause analysis, and implement solutions

Required Skills:

• 2–3 years of solid experience with Angular (v18+) and TypeScript
• Awareness of current Angular features like standalone components and signals
• Strong foundation in JavaScript, HTML5, and CSS3
• Proficient in Node.js and Express.js development
• Familiar with MongoDB and writing optimized database queries
• Good understanding of RESTful APIs, JSON, and API integration
• Hands-on experience with Git and version control practices
• Exposure to microservices architecture and understanding of its types (e.g., API gateway, database per service, event-driven communication)
• Excellent debugging, problem-solving, and communication skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field
• Prior experience working in Agile/Scrum environments
• Familiarity with Docker, Kubernetes, or any cloud services is a plus

What We Offer:

• Opportunity to work on exciting and challenging global projects
• Supportive, collaborative, and innovation-driven work environment
• Competitive compensation with performance-based incentives
• Ongoing training, learning resources, and growth opportunities

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Team Building: Hire the best talent for both in-house and remote positions. Development: Teach knowledge, train skills, and coach attitudes while providing a clear sense of purpose. Goal Setting: Establish high-impact SMART goals and ensure team members are committed to achieving them. Support: Assist team members in making daily progress in meaningful ways. Performance Management: Drive a high-performance culture.

Job Description:

• Research and write original, well-researched, and informative content for the website and blog.
• Work closely with the marketing team to create content that aligns with the company’s overall marketing strategy.
• Collaborate with the subject matter experts to ensure that all the content is accurate and up-to-date.
• Optimize content for search engines and ensure that it is easily discoverable by users.
• Monitor website analytics to identify areas of improvement and adjust the content strategy accordingly.
• Stay up-to-date with the latest trends and best practices in content creation and SEO.

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Copywriter, you will be responsible for starting our journey of creating conversations that connect and engage our audience.

• Thinking, feeling and finding the right words to connect with young pet parents in the country
• Ideating on campaigns and seeing them through execution by writing scripts and other relevant copy pieces
• Collaborating with internal partners to interpret project briefs and developing relevant concepts into copy
• Writing copy for all customer channels, including but not limited to ads, web banners, website copy, newsletters, and emailers

Desired Candidate Profile

• At least 3+ years work experience as a copywriter
• Skill in short form writing
• In-depth knowledge of Google and social media ad writing
• Knowledge on social media trends and content innovations
• Attention to detail
• Excellent written and verbal communication skills
• Comfort in working in a startup environment

• 5+ years experience
• Previously managed a team
• Built & managed backend systems from scratch previously.
• Lead the core backend engineering team, including mentoring, coaching, architecture, devops, code review and software infrastructure
• Should be more proficient with Django.
• Work with the executive team to shape and execute the product roadmap
• Direct our team environment to achieve sprint deliverables and acceptance criteria
• Design and monitor metrics to assess product and infrastructure performance
• Hire, build and shape the team