Inside Sales Manager

+ About Us

At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.

+ Role Overview

Do you spend your days crafting Instagram stories and witty tweets? Do you obsess over analyzing algorithms and a cringe over boring content? Then we have the dream job for you.

We're on the hunt for a creative manager to join our team in a full-time role. You'll be our social media sherpa, conquering platforms like Facebook, Instagram, Twitter, LinkedIn, and even the next big thing that hasn't hit yet.

+ Key Responsibilities

Your mission, should you choose to accept it (and trust us, you should) will involve:

Content Crafting: We're talking memes that go viral, tweets that transcend opinions, and videos that make people- stop scrolling and start thinking.

Social Media Sherpa: You'll be responsible for managing the social media roster from conceptualization to publishing, making sure that our brand is voice on point and consistent.

Data Delving: Using your eagle eyes to analyze what's working (and what’s flopping) to make our social strategy sharper than a samurai sword.

Engagement: We want conversations, not crickets! Respond to comments, answer questions, and turn followers into brand advocates.

Staying Socially Savvy: Keep your finger on the pulse of the latest trends and hottest social media updates.

+ Qualifications

Have a degree in Journalism, Arts, Communications, or something equally impressive (but it's not a deal-breaker).

The writing skills that'd make Shakespeare go jealous and the voice of a witty talk show host.

Superpowers in design tools and social media management platforms(Canva, Zoho Social, etc;).

An analytical mind that can turn data into decisions.

A sprinkle of web analytics knowledge.

Creativity that bursts like a firework, an eye for detail sharper than a hawk, and an insatiable thirst for all things about social media and digital marketing.

+ Attributes

Entrepreneurial mindset with a passion for start-ups

Ability to thrive in a fast-paced, dynamic environment

High level of professionalism and integrity.

+ Why join us?

Impact: Create industry-first propositions that propel start-ups toward exponential growth.

Growth: Opportunities for professional development and career advancement.

Culture: Be part of a collaborative and supportive team that values innovation and creativity.

Compensation: Competitive salary and benefits package.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Responsibilities:

• Developing new user-facing features using JavaScript framework React JS.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code which works across platforms.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Should be able to take initiatives and ownership and build the products from scratch.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Requirements:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js, JavaScript, HTML, CSS and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e. g., Immutable.js ).
• Knowledge of isomorphic React is a plus.
• Familiarity with RESTful APIs.
• Knowledge of functional and object-oriented programming.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools such as GIT.

We are looking for an experienced Full Stack Engineer to join our client's  development team. In this role, you will be responsible for the overall development and implementation of front and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.

To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. Top-rated full stack engineers create and implement advanced software systems that perfectly meet the needs of the company.

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.
•  

• Bachelor’s degree in computer engineering or computer science.
• Previous relevant experience of minimum 3-5 years as a full stack engineer.
• Advanced knowledge of front-end languages including HTML5, CSS, JavaScript, C++, and JQuery.
• Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
• Knowledge of database systems and SQL.
• Advanced troubleshooting skills.
• Familiarity with JavaScript frameworks.
• Good communication skills.
• High-level project management skills.

Job profile: Product Manager

The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities. 

Responsibilities:

• Create business models and analyse competitive landscape.
• Develop and monitor data-driven analytics.
• Mentor employees to help them achieve individual & team objectives.
• Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
• Work with sales and partners to strengthen offerings.
• Define the product requirements and manage aspects of the offering roadmap.
• Develop and coordinate enablement assets for sales and partners.
• Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.

Qualifications:

• Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
• Strong written, verbal and collaboration skills.

• Consistently brainstorm and collaborating with the team for new ideas and strategies.
• Researching markets and industries to compare trends in the market.
• Organized Working Approach
• Experience in Public Relations
• Extremely Creative in Handling Social Media Marketing
• Online Advertising Management
• Creative Content Writing
• Influencer Collaboration for YouTube
• Create Marketing Campaign to Ensure Growth of YouTube

Strong knowledge Drupal8.Must be Acquia certified developer

Hands-on experience in Acquia solutions like Acquia Lift and Acquia Site

Factory.Good knowledge on OOPS

Good knowledge of CSS, JQuery, JavaScript.Good knowledge of CSS, JQuery,

JavaScript

Good knowledge code version control tools - GIT, SVN.Ensure Code review and

coding guidelines for the project

Ensure cross-browser, cross-platform, and/or cross-device compatibility for

inconsistencies.

Perform Unit testing before delivery.Ensures that effort is tracked and

maintained throughout the life of project.

Collaboration between Development team and UX team for the layout and UI

designs.Collaboration between Development team and Testing-QA team.

Provide inputs on development efforts.Perform RCA for defects found during

QA and UAT

Analyzes the requirements and seek clarifications before developing the

projects.Ensures that the project is developed and delivered on time with

best quality

Follow SDLC/Scrum process defined for project