Inside Sales Manager

Hiring - Agent Force

Remote

Job Description

Externally facing Chat, Multilingual, Knowledge Base, Prompt Templates, Grounding

Experience Cloud -> CSS, LWC, Apex, JavaScript, Chat on the Experience Cloud Site (bots, Agent force)

Data Cloud -> As it relates to Agent Force, Search Retrievers, Data Library

Specific Use Cases:

Has worked on an Externally Facing MIAW Chat Bot that uses Agent Force AI to chat with the users.

Has used the Prompt Templates, Answer Questions with Knowledge, Flex Template

Has made external API calls from Agent Force Agent using Flow / Apex.

Job Description: Life Insurance Executive / Advisor

Job Title:

Life Insurance Executive / Relationship Officer / Insurance Advisor

Department: Life Insurance / Sales

Location: Kalkaji, New Delhi - 110019

Key Roles & Responsibilities:

• Promote and sell life insurance products such as Term Plans, ULIPs, Endowment Plans, Child Plans, and Pension Plans
• Understand customers’ financial needs and recommend suitable insurance solutions
• Generate new business through leads, referrals, and walk-in customers
• Assist customers with policy documentation and KYC procedures
• Ensure timely policy issuance and provide post-sales customer support
• Follow up for policy renewals and premium payments
• Achieve assigned sales targets and maintain productivity standards
• Maintain accurate customer records and comply with IRDAI guidelines

Eligibility Criteria:

• Minimum qualification: 12th Pass / Graduate
• Freshers and experienced candidates can apply
• Basic communication skills in English/Hindi
• Willingness to work in sales and field activities

Skills Required:

• Customer handling and relationship management
• Sales and persuasion skills
• Basic understanding of insurance products
• Time management and follow-up skills

Experience:

• 0–3 years (Life Insurance experience preferred but not mandatory)

Salary & Benefits:

• Fixed salary + attractive incentives
• Performance-based bonuses
• Professional training and career growth opportunities

About the role:

→ Generalist role with primary focus on product management and growth, plus additional responsibilities across other functions (everything the founders do)

→ Please apply only if you are willing to work in an early-stage startup - where it gets chaotic, hectic, and is often unpredictable.

→ Hybrid role - 3 days a week from office in Powai (https://maps.app.goo.gl/e7UogxSDEmVYW1om9))

→ Full-time (9h/day, 5 days/week)

→ Stipend: ₹20-50K per month, depending on the profile

→ Role converts to full-time founding team, post 3 months for high performers

About Often

At Often we're building the vertical AI stack for travel. We're on a mission to leverage AI to unlock new use cases and help people take better trips more often.

Despite significant effort, travelers usually only explore a small fraction of possible travel combinations and lose ₹50,000 in possible savings on every trip. Our AI tool, Trippy, accesses real-time travel supply from over 600 sources and optimizes trip combinations to uncover hidden savings and upgrades. Trippy has helped a couple travelling to Thailand save ₹33,000, a group travelling to Maasai Mara ₹85,000, and more than 500 other travellers, all by making small adjustments to their trip.

Responsibilities include designing and developing high-volume, low-latency applications for mission-critical business systems/application services and modules. Delivering high availability and performance. We expect them to contribute to all phases of the development lifecycle including writing well-designed, testable, efficient code. Must be capable of working independently and collaboratively. Responsibilities: Developer responsibilities include, but are not limited to the following:

• Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8

• 6-10 years Java development experience with JSE/JEE, Java-based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc

• Hands on experience on Spring boot & SPARK Microservices and OSGi specifications

• Hands-on experience with ReactJS

• Strong knowledge of micro-service logging, monitoring, debugging and testing

• Implementations experience of micro-service integration, packaging, build automation and deployment

• At least two years of experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)

• Object Oriented analysis and design using common design patterns.

• Insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)

• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)

• Hands-on experience with Relational and NoSQL databases (Mongo DB or Cassandra either one is a must)

• Hands-on experience in one of the cloud AWS, Google or Azure.

• Hands-on with Rest based web services

• Work experience either following CLOUD (AWS or Azure or GCP) will be an advantage.

Overseeing all technology operations including Software, Networking,

Hardware and Security along with evaluating them according to

established goals.

• Devising and establishing IT policies and systems to support the

implementation of strategies set by upper management with plans for

redundancy, zero to no downtime and constantly improving business operations

and processes

• Analyzing the business requirements of all departments to determine their

technology needs.

• IT Head manage and supervise an organization's technical operations which

includes overseeing IT department employees and ensuring all technology.

systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, able

to prepare Wire frame design & Architecture, able to design and describe

SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with

organizational objectives.

• Liaising with other departments to determine and address their IT needs and

requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems.

• Identifying vulnerabilities, the need for upgrades, and opportunities for

improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved in a timely manner.

IT AVP Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management

(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS

365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication

technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects

to completion for Websites (js/node/react/shopify/wordpress etc) and application

development

• Use of low code/no node application development in MS platforms would be

desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills.

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for the development of a new highly responsive, web-based user interface
• Construct visualizations that can depict vast amounts of data.
• Work and collaborate with the rest of the development team
• Work with the product team, backend team and server teams.
• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
• Developing new user-facing features using React and Redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Good time-management, interpersonal and communication skills.
• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications and Key Skills

• Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
• Prior Experience with a Product Based Company is a Plus.
• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
• Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
• Should be able to work with designers to transform wireframes into Screens.
• Should be able to integrate screens to business logic and architect database schema to ensure complete design.

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

As the SCM Manager, you will be managing procurement of product, packaging and services for all ongoing and future brand launches.

What you need to have: