Inside Sales Manager

About Us

We are a Y Combinator backed company (YC W21) and have closed our pre-series A round. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

In 2025, Businessonbot has grown 20% MoM, March'25, MRR and inched towards profitability in Q1 of FY 2025. We target a massive wave of D2C businesses in India. In the year 2025, we are the market leader in our domain. There’s never been a more exciting time to be in BusinessOnBot.

We are on a mission to help a million+ consumer brands with automated sales and user acquisition via omni channels (WhatsApp/Instagram/Email and SMS)

Position Overview:

We are looking for motivated and enthusiastic individuals to join our product team as an Associate Product Manager (APM) or Product Manager (PM). The exact designation will be determined based on your performance during the interview process.

In this role, you will play a key part in shaping our product roadmap as we transition from a WhatsApp-centric approach to a true omnichannel strategy. You will contribute to driving product initiatives across marketing, support & AI verticals, collaborating with cross-functional teams to deliver impactful solutions for our customers.

This role is well-suited for candidates who are curious, analytical, and user-obsessed, whether you are early in your product journey (APM) or already have some prior experience leading product initiatives (PM).

Key Responsibilities:

1. Develop Product Strategy:

* Formulate strategies for various product verticals along with the KPIs.

* Collaborate to develop a 3-6 month product roadmap supported by qualitative and quantitative research.

2. Define Product Requirements:

* Provide detailed product requirements to the engineering team, focusing on the 'why' and 'what' aspects, allowing design and engineering teams the flexibility to decide on the 'how' of implementation.

3. Customer and Stakeholder Interaction:

* Engage extensively with customers and stakeholders, demonstrating empathy and effective communication to understand their needs and feedback.

**4. Build Consensus:**

* Facilitate consensus across stakeholders—Customer/Customer Success, GTM, development—by clearly articulating product decisions and choices.

* Collaborate with stakeholders to define product strategy, roadmap, and success metrics.

5. Execute with Speed:

* Operate with agility and efficiency, ensuring rapid execution in a high-growth startup environment.

* Work with engineering and design teams to deliver solutions with speed and agility.

6. Product Evangelism:

* Act as a product evangelist to build awareness and understanding among both internal and external stakeholders.

What Makes You a Good Fit

1. First-Principle Thinker: You approach problems from their fundamental truths and build up from there.

2. Curious Mind: You have an insatiable curiosity and eagerness to learn.

3. User-Focused: You are always eager to spend time with potential users to understand their problems, requirements, and needs.

4. Experience: You have 1-2 years of experience as an Associate Product Manager/Product Manager for B2B (SaaS preferred), with ownership from concept to launch.

5. Product Adoption: You have experience addressing concerns around product adoption.

6. Customer Interviews: You are comfortable conducting customer interviews remotely and in person, with a deep empathy for customer workflows and pain points.

7. Methodologies: You have working knowledge of lean methodology, agile, and iterative development.

8. Analytical Skills: You possess an analytical background, capable of driving business sense from data.

9. Stakeholder Management: You can handle pressure from multiple stakeholders and have experience driving solutions by working with developers, QA, and other internal & external stakeholders.

Benefits:

* Flexible working hours

* Work closely with the founders

* Access to standard company benefits.

* Opportunities for career growth and skill development.

Join us at BusinessOnBot and be part of our transformative journey as we expand our product offerings, empowering businesses to achieve their full potential through innovative technology solutions.

Job Description

As part of our role at a leading global insurance company, we are responsible for developing and managing an application to onboard and oversee the company's sales partners, including agents and brokers. This application provides users with a tailored, independent solution, including a required multi-dimensional validity date concept for administering all organizational and contractual sales force data to deliver structured information to many data consumers.

To reinforce our dynamic development team, we are seeking a skilled Backend or Full-stack Developer. In this role, you will collaborate with international cross-functional teams to design, develop, and deploy high-quality software solutions.

Responsibilities

Design, develop, and maintain the application, ensuring high performance and responsiveness.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Work with frontend developers to ensure seamless integration of user-facing elements.

Collaborate with DevOps teams for deployment and scaling.

Design and implement workflow automation using Camunda BPM, integrating it with backend services and ensuring efficient process execution.

Optimize and maintain business process models and workflow orchestration using Camunda.

Troubleshoot and enhance Camunda BPMN workflows, DMN decision tables, and process automation configurations.

Requirements

 Bachelor's degree in computer science, Information Technology, or a related field.

Proven experience as a skilled Backend or Full-stack Developer. Experience in the insurance domain is appreciated.

Strong experience with Spring Boot 3, Java 17 or newer, and Maven.

Experience with PostgreSQL, Jenkins, Sonar, Dynatrace, Kubernetes, Mockito, IntelliJ IDEA, and GitHub repository.

Hands-on experience with Camunda BPM (v7 or v8), including BPMN workflows, DMN decision tables, and REST API integration.

Experience with Angular TS and/or AWS, Kafka is a plus.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Job Title:- Product Manager - SAAS/TECH

Job Location:- Gurgaon

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Product Manager - SAAS/TECH

My Client Story

My Client is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — use Company full-service solution to store inventory at warehouses near their customers and ship orders with the Company carrier network to improve transit times and shipping costs. Companies deep integration with sales channels enables brands to earn prime like badges to accelerate their sales

s an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.

Job Description: -

Looking forward to onboard a committed Product Manager who is motivated enough to combine his analytical, communication and managerial skills in order to administer our customers in the best possible manner. The product manager would be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support teams to ensure revenue and customer satisfaction

What you will do:-

You are required to:

1. Responsible for the full product lifecycle, from writing specifications, working across multidisciplinary teams: design, art, and engineering to launch core features within our existing and new products

2. Manage the planning, scoping, execution and delivery across multiple projects

3. Over viewing the technical implementation of product development

4. Defining the product architecture, modules, interfaces, and data for a system to satisfy specified requirements

5. Exhibit sound product discernment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals

6. Expected to provide valuable input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics

7. Run prioritization and trade-offs among customer experience, technical constraints and business drivers

8. Expected to develop a deep understanding of our users: their problems, their needs, their desires

9. Creating product design prototypes

10. Writing and building rich content/user manuals help guides and documents

11. Leading and interacting with cross-functional teams, including product design and engineering

Skills you bring to the table: -

1. A very keen product sense exhibited through decisions in the past

2. Astute customer understanding; a very customer-focused approach to solving the problem

3. Long-term thinking around creating product and execution road maps

4. Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics. 5. Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and compellingly go to market plans

6. Owner mentality; willingness to take initiatives, the accountability to dive closure

7. Tenacity and grit; the ability to hustle and get things done even over a stretch

8. The ability to collaborate with cross-functional teams yet the assertiveness and and influence to rally people around the right products

What Makes you Eligible?

You are where our search ends, if you hold:

1. Excellent balance of organization and people skills, project management, and a “thirst for the new”

2. Technical Background with 1+ year of experience in the software industry, in roles relevant to project/ program management

3. Experience in working with software development with scrum methodology and Agile framework

4. Work experience on the IT industry is preferred

5. Good exposure to SaaS based tools

6. Hands on experience on Jira, Confluence or any other product management tools

7. Quick grasping and self-learning skills

8. Excellent communication and teamwork skills

Roles and Responsibilities:

● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.

● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.

● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.

● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.

● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.

● Recognize product issues and communicate them to the product team.

● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.

● Work together with sales, product, engineering, and marketing departments.

● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.

● Analyze and maintain agents' performance data.

● Stay informed about industry trends and strategic growth opportunities.

Experience and Skills Required:

● A minimum of 2 years of sales experience in the travel industry.

● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.

● Outstanding communication and interpersonal aptitude.

● Proficiency in building relationships and possessing high emotional intelligence.

● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.

● Proficiency in using CRMs and Google Sheets.

● Ability to perform well under pressure with a proactive mindset.

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

Responsibilities:

• Build and maintain REST APIs
• Proficient in Python or any other programming language
• Experience in writing Unit/Integration tests.
• Experience with Distributed Version Control System.
• Elasticsearch or Solr experience.
• NOSQL experience- Cassandra, MongoDB.
• Experience in Message brokers - Rabbitmq.
• Experience with AWS Infrastructure, Lambda, Docker/Containers

Desired to have:

• Should be pragmatic and realize when a solution is over-engineered as well as knowing when to spend time on creating the right abstraction that allows us to move faster in the long run.
• Passion for your work and striving to do things “the right way”.
• Familiarity with Agile/Lean process.
• Willingness to work in a Startup environment.
• Excellent debugging and optimization skills.
• Knowledge of emerging technologies and a solid understanding of the full product development life cycle.
• Excellent knowledge of mobile user experience, information architecture and trends

• Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
• Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
• Experience to handle decent sized Digital budgets would be an added advantage.
• Proficiency in Keywords research and keywords competition Analysis
• Proficiency in creating reports using Google Sheets/Excel.
• The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
• You will play a pivotal role in growing our business, customer base, and improving user experience.
• Brainstorm new and creative growth strategies
• Research on latest digital tools and interactive trends for effective digital marketing.

Ideal Candidate

• 2+ years of hands-on experience in managing digital marketing campaigns.
• Knowledge of Analytic tools like Google Analytics, etc.
• Proficient in Google sheets/Excel
• Familiarity with social media trends
• Excellent communication skills
• Creativity and commercial awareness
• Proven Experience of handling a team

• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React.
• Proficiency with server side languages such as Python, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.