QA Engineer

Role and responsibilities  

 

•         Senior Software Engineer work as an integral part of core software test automation team developing the requirement to meet the commitments and quality.

•         Execute full software development life cycle (SDLC)

•         Write well-designed, testable & high quality code

•         Integrate automated components into a fully functional software test automation system

•         Troubleshoot, debug and upgrade existing scripts

•         Comply with project plans and industry standards

•         Ability to Work closely with different scrum teams to understand the product and plan

•         Understanding of Agile practices and JIRA Technical skills requirements.

 

 

The candidate must demonstrate proficiency in:

 

•         Strong Python programming skills

•         Good in Networking(L2/L3) basics

•         Software Test Automation Framework Designing

•         Software Test Process and bug lifecycle

•         Good in Selenium web driver and Rest API automation

•         Working experience on Linux based products

•         Understanding of data structures

•         Familiarity with Dockers Nice-to-have skills

•         Deep experience with both hardware and software

•         Good understanding of Communication Protocols and traffic validation tools

•         Design patterns

•         Open-source software

•         Familiarity with Tcl

•         Problem solving mind and attitude

•         Great Team player

•         Genuine interest in learning and knowledge sharing.

•         Hands-on experience in Jenkins.

•         Hands-on experience in Git/GitHub/Bitbucket repository.

What you will do:

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years

 

Job Description
• Develop, and curate the web and app-based interfaces that thousands of Arzooo customers interact with on a daily basis.
• Build reusable code and libraries for future use.
• Ensure the technical feasibility of UI/UX designs.
• Ensure captured data validation to best standards.
Minimum Qualifications
• Proficient understanding of HTML5, CSS3.
• Good understanding of ReactJs and JavaScript.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Familiarity with React Native is a plus.
• Proficient understanding of code versioning tools, such as GIT
• Write well designed, testable, efficient and well documented code by using best software development practices.
• Excellent problem-solving ability and desire to learn new technologies and platforms

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.

Job Description - 

Student Success Manager - (1-3 Years)

Or 

Sales Interns - (0-1 years)

About EduRev

EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.

EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.

We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation. 

 

Our Journey and the plan ahead

We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:

• Even though each child is unique, there is no personalisation in the way we are taught 👩🏻‍💻
• The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
• A product designed with a student-first approach

Since our inception we have 👇🏻:

• Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
• Sold 70k+ subscriptions organically across 30 countries including India
• Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)

We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.

About the role

As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):

• Understanding the product and the target market audience. Become a product evangelist first.
• Handle the problems faced by users in real-time
• Ensuring that EduRev offers customer experience to all its users across multiple platforms.
• Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
• Run experiments to understand the processes which get the maximum conversion & ROI.
• Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
• Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
• Increase the brand awareness among users through direct interaction with the users & their parents.

Desired Candidate profile:

• You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
• You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
• You have proven inside sales experience for a B2C product preferably in an EdTech company.
• You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
• You have strong interpersonal skills and experience in dialling dozens of calls per day.
• You are already a star performer and have the fire to achieve your weekly and monthly targets.

Job Title: Full Stack Developer

Location: India – Noida.

Shift: Rotational

Job Function: Engineering

Employment Type: Full Time

 

 

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

 

Responsibilities:

• Participate in the design and creation of scalable software
• Write clean, functional code on the front- and back-end
• Testing and fixing bugs or other coding issues
• Work with development teams and product managers to ideate software solutions.
• Test software to ensure responsiveness and efficiency
• Troubleshoot ,debug and upgrade software
• Create security and data protection settings
• Build product and features with a mobile responsive design.
• Strong hold on PHP, MySQL and jQuery

 

We are looking for a graphic designer to create engaging and on-brand graphics.

What is the role of a graphic designer?

The graphic designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos.

You’ll be the one to shape the visual aspects of websites,product packaging, exhibitions and more.
Your graphics should capture the attention of those who see them and communicate the right message.

For this, you need to have a creative flair and a strong ability to translate requirements into design.
If you can communicate well and work methodically as part of a team, we’d like to meet you.

The goal is to inspire and attract the target audience.

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Requirements

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

Sales Super Ninja, close deals, understand customer requirements and delight them

We have an opening for the position of SEO Executive. Name of position: Jr. SEO Executive Job Location: Ahmedabad Salary: 10,000-20,000 INR PER MONTH Responsibilities and Duties We are searching for Jr. SEO Executive to join our IT team. This position requires developers with skills and experience in building modern web applications using the latest backend and frontend technologies Keyword Research, Optimization, Article Marketing, site structure, URL rewrites, social media, blogging and link building Maintain and execute search campaigns Liaison with internal teams on campaign developments Perform keyword research and basic to advance analysis Responsible for complete SEO process (on and off page optimization) Analyze and help increase the website traffic Generate website traffic report Prepare search reports Reviewing client’s current website Making changes necessary to the site and implementing the plan Required Experience, Skills and Qualifications

Experience in Python Programming. 1. Required Total Experience of 5-7 years in software development. 2. Basic language known : Python (3-5 years of core Python experience is a must) 3. Demonstrated ability to self direct and work independently. 4. Experience in programming, network concepts and protocols 5. Knowledge of other Languages: Perl, Java, PHP (Added Advantage) 6. Should have good knowledge of Team Handling 7. Strong communication skills Salary : upto 9 Lac Location: Parel. You can send your CV on [email protected] or contact 9867110707. Regards, HR Team