QA Engineer

The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.

Key Responsibilities:

• Make outbound calls to potential customers from provided data
• Handle incoming calls and respond to customer inquiries
• Explain company products, services, and offers clearly
• Generate and qualify leads, and schedule appointments if required
• Maintain call records and update customer details in the system
• Follow up with customers for feedback or conversions
• Achieve daily/weekly call and performance targets
• Handle customer objections politely and professionally
• Coordinate with the sales or operations team when needed

Languages known:

Tamil / English, Malayalam/Hindi

NOTE:

ONLY CANDIDATES FROM COIMBATORE

FEMALES PREFERRED.

Strong Senior Backend Engineer profile

Mandatory (Experience 1) - Must have more than 6+ YOE in Software Development

Mandatory (Experience 2) - Should have strong backend development experience in any backend language - Java, Javascript (NodeJS), Go, PHP (PHP experience is preferred)

Mandatory (Core Skill 1) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server / DB2 / SQL

Mandatory (Core skill 2) - Experience with async workflows and messaging queues such as( RabbitMq, Kafka, Message Broker / Queue, Google Pub / Sub, Kinesis etc)

Mandatory (Core Skills 3) - Experience in Cloud - AWS / Google Cloud / Azure

Mandatory (Company) - Product Companies only

Mandatory ( Education) - BE / BTECH / MCA

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

About Client:

A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.

Key Responsibilities:

- Prospect, acquire, and nurture relationships with strategic publishers.

- Manage a team of 2-3 Publisher Development Representatives.

- Contribute to client's publisher development strategies.

- Study clients' existing advertising options, advising on seamless integration with our offerings.

- Articulate our client's value proposition across media solutions and ad technology, through both written and verbal communication.

- Build relationships across publisher organizations (executives, sales teams, ad ops, research).

- Track and manage the publisher acquisition pipeline and account activities.

- Collaborate with internal teams on sales strategy, techniques, and execution.

- Oversee all aspects of the sales process from pre-sale to close, providing ongoing sales consultation.

Requirements and Qualifications:

- Graduate degree in any discipline.

- Strong problem-solving and interpersonal skills.

- 5-7 years of industry experience, including 2 years with US Publishers.

- Previous roles in ad-serving technology, ad networks, or large Ad tech companies preferred.

- Ability to work with cross-functional teams and knowledge of pre and post-sales processes.

- Existing relationships with large premium publishers are preferred.

- High energy, self-motivated, and passionate about a fast-paced startup environment.

- Enthusiastic about the dynamic, fast-growing company and industry.

Other Benefits:

- Insurance: Medical coverage of 3,00,000 for individuals, spouses, and kids, with an option to include parents and higher coverage of 5,00,000.

- Professional Development: Reimbursement for relevant courses to support career growth and knowledge enhancement.

- Food: Enjoy breakfast, lunch, tea, and snacks – all you can eat!

- Work Culture: Embrace a flexible, result-oriented work environment.

- Dress: No dress code – wear anything you're comfortable in.

- Recreation: Engage in foosball, carom, and table tennis with like-minded colleagues.

- TGIF: Wrap up the week with fun activities – work hard, party harder!

Senior Software Engineer 

TBO–(www.tbo.com)    

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Why TBO:

•      You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.

•      We are the emerging leaders in technology led end-to-end travel management, in the B2B space. 

•      Physical Presence in 47 countries with business in 110 countries.

•      We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. 

•      An open & informal start-up environment which cares.

What TBO offers to a Life Traveller in You:

•      Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.

•      Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.

•      Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.

•      As a fastest growing B2B platform our priority is purpose-building scalable systems. 

•      Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.

•      Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

Top Sights During Your Role Stay (Key Expectations):

·        More than 3 years of Prior experience as Backend Developer in any SAAS product .

·        Exposure to languages/ framworks like GoLang/Java/Node /Python / RUST will be preferred.Capacity to use SQL server with ease. Exposure to Redis / MongoDB/ PostgreSQL is desired.

·        Should have worked with cloud platforms like AWS / Azure.

·        A flair for creating well-presented software that is technically sound.

·        Outstanding analytical, problem-solving, and communication skills.

·        Excellent organizational and time management skills.

·        Self-driven, flexible, and innovative.

Are you obsessed about building customer-friendly, experience-rich products?

Bizongo is redefining the $70 billion-dollar Packaging industry and B2B domain using technology, an innovation that automates business processes and improves efficiency. Every physical good that is produced needs packaging. Creative Packaging is a modern way of branding and marketing. Intelligent Packaging and Deep Customer Engagement will be the future of Packaging. Bizongo is at the epicenter of this change and leading the digital transformation of the B2B space. Bizongo works with some of the leading clients like Amazon, Flipkart, Myntra, Big Basket, Godrej, FirstCry, PepperFry, Tata Cliq, Delhivery, Box8 and many more, managing millions of dollars worth of packaging products every year.

Bizongo is featured in https://www.linkedin.com/pulse/linkedin-top-startups-2019-25-hottest-indian-work-now-linkedin/">LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

As Bizongo Engineering, our mission is to create innovative platforms which disrupt current inefficient business processes to drive efficiency and fuel growth for businesses of the future. Keeping the mission in mind,  we are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multidimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. 

As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will provide the right experience for businesses and help make their processes efficient. You will be constantly challenged to build the products in the most efficient and scalable way possible. As a Senior Software Engineer II, you'll be solving problems of scale using data-driven thinking, which will help provide the best experience to the customer.

Designation: Senior Software Engineer

Experience: 5+ years

Work Location: Bengaluru

You’ll be a great fit for Bizongo if you:

• Can think of architectural design at scale
• Are a great mentor and help provide short, medium and long term solution to the team
• Love solving challenging problems which may be nonroutine and differing in nature. Solutions may not be apparent and require evaluation and interpretation
• Are a brilliant developer following Industry’s best practices
• Obsessed about performance optimization, SQL tuning, caching techniques
• Open to work on any tech stack

Extra brownie points:

• B.Tech/B.E. in Computer Science and Engineering
• You know the prevalent architecture and design patterns
• Have solved problems which helped scale business multifold

What will you work on:

• Having complete ownership of design, development, and implementation of a product which will directly impact the customers
• Figuring out the common process patterns and automating them to drive results faster
• Building architecture, mentoring fellow engineers and delivering features end-to-end

Why work with us? 

• Because we are awesome! Product, UI/UX, and Engineering work together to build products towards a common goal, i.e. providing the best experience to our customers.
• Opportunity to work with "India’s leading B2B" Platform.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast-paced and charged environment.

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful