QA Engineer

Position: Operations Coordinator

Designation: Coordinator

Experience: 0–1 Years

Location: Thane, Mumbai

Job Overview

We are seeking an enthusiastic and detail-oriented Operations Coordinator to join our team. This entry-level role is ideal for fresh graduates looking to build a career in operations and administration. The candidate will assist in day-to-day operational activities, coordinate between teams, and ensure smooth workflow across departments.

Key Responsibilities

• Assist the operations team with daily administrative and operational tasks.
• Support scheduling, documentation, and record management.
• Track project timelines, deliverables, and progress updates.
• Maintain and update data accurately in spreadsheets and internal systems.
• Prepare reports, MIS, and presentations using MS Excel and other tools.
• Coordinate communication across departments to ensure seamless operations.
• Follow company policies, procedures, and operational guidelines.
• Identify opportunities for process improvements and suggest efficiency enhancements.

Qualifications

• Fresh graduate in Management, Commerce, or a related field.
• Strong organizational and multitasking abilities.
• Good verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Proactive attitude with a willingness to learn and grow.

Key Competencies

• Attention to detail
• Time management
• Adaptability and flexibility
• Team player with a positive attitude 

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Responsibility

• Preparing draft computation of income and Return of Income for Individual, Firms, Companies, Trusts, etc.

• Handling and ensuring timely TDS filings & TDS payments, other Income Tax forms as and when required.

• Identify the missing information required to complete task and communicate the same.

• accounting activities including reconciliations of bank coordination with client/vendor.

• Preparing MIS and other reports

• Preparing data for TDS payment & returns

• Preparing GST working and E-Invoice

• Dial the payment for vendor & taxes as per approval.

Skills required

• Commerce Graduate with 1-3 years of work experience in tax and accounting

• Knowledge MS Office- outlook, word, excel, ppt etc.

• Knowledge of Tally accounting software

• Knowledge of TDS rate and GST including due dates under GST, PT, & TDS

• Team Player

• Effective communication and presentation skills

Benefits:

• Non-encashable paid leave of 15 days on confirmation

• Five days’ week

• Convenient location

• Training, sponsorship to seminar etc

If Interested Apply through here and link:-  https://tiny.cc/NGtalent

Introduction

Designation- Business Development Manager

We are seeking a dynamic and results-driven Business Development Manager to join our growing team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a key role in expanding our user base, establishing strategic partnerships, and driving revenue growth. The Business Development Manager will be responsible for identifying new business opportunities, fostering relationships with key stakeholders, and developing innovative strategies to promote Scremer.

Roles and Responsibilities

• The person in this role will lead the development of new business opportunities that support our overall growth strategy for our Software products and services.
• Perform marketing strategies, Initiate discussions with the employers/companies through emails, calls, campaigns, and scheduled meetings, and apply other techniques to acquire new clients.
• Work closely with product development, marketing, and customer support teams to ensure seamless integration of business development initiatives.
• Create sales pitches about Scremer and effectively present them to employers/company SPOCS.
• Act as the face of Scremer in various industry events, conferences, and networking forums. Represent the brand professionally and effectively communicate its value proposition.
• Keep a great ongoing relationship with current partners and offer new ways to grow the partnership.
• Set up a sales pipeline and automate the sales process using tools like Odoo, Zoho CRM.
• Conduct thorough market research to identify potential business opportunities and trends. Develop and implement effective business strategies to drive Scremer's growth.
• Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
• Lead business growth strategies, identifying opportunities, identifying partnerships, and bringing in new clients.
• Should have leadership qualities, be highly motivated, be energetic, and be accountable for owning business outcomes including planning, executing, and forecasting.
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Identify and forge strategic partnerships with businesses, organizations, and influencers that align with Scremer's mission.
• Explore and implement monetization strategies for Scremer. Identify new revenue streams, such as premium features, partnerships, and advertising opportunities.

Must-Have Skills

• 5+ years of experience in B2B/B2C Sales.
• Should have extensive knowledge in sales and client acquisition.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Should have strong communication skills, articulation, and presentation skills
• Conflict resolution and ability to take ownership and motivate a team.
• A go-getter, who is hungry to be a part of the fabulous growth story

Good to Have Skills

• Open to working in a start-up. Experience in sales, marketing, and relationship building. Excellent communication, Presentation, and interpersonal skills.
• Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
• Willingness to travel as needed.
• Stakeholder management skills.
• Prefer candidates with an MBA, MCA, or relevant education in technology, marketing, or sales.

About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.

Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.

Why Join Scremer?

• Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
• Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
• Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
• Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.

JOB DETAILS

CTC - 8-12 LPA

EXP RANGE - 5-7 Years

Education - Any Graduate

Notice Period - 15-30 Days

Work Mode - WFO

Location - Hyderabad

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

• Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment    

Skills:

• Experienced in C# MVC ASP.Net, Net
• Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
• Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
• Development and understanding of JSON, XML, SOAP.
• Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, ADO.Net, jQuery.
• Knowledge of working Android iOS mobile development would be added advantage
• Good communication and analytical skills are must.
• Candidates with experience will be preferred.

Primary Roles and Responsibilities:

• Participate in requirements analysis.
• Collaborate with internal teams to develop software design and architecture.
• Candidate should be able to write clean, scalable code using C#.
• Revise, update, refactor and debug code.
• Test and deploy applications.
• Resourcefulness and troubleshooting.
• Good analytical and problem solving skills.