Business Development Representative

Our client is the industry-leading provider of AI Assisted Conversational messaging

solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and

Education Institutes drive consumer experience over text messaging channels like SMS/

Whatsapp in their Enquiry management and Customer support processes. As a forward-

thinking global company, it continues to innovate and develop cutting-edge technologies like

Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses

digitally communicate with their customers. They integrate with Top CRMs like Salesforce,

Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to

large global staffing companies and large insurance companies).

As the Director of Sales, you will play a pivotal role in driving business growth by engaging,

winning, and retaining customers for their messaging solutions. Their approach emphasizes

consultative selling, supported by cutting-edge sales tools across the entire funnel. Key

responsibilities include building and leading a sales team in India, achieving ambitious sales

targets, managing a pipeline of prospects, and forecasting performance with precision.

Key Responsibilities:

● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the

achievement of a sales targets

● Pipeline Management: Develop and manage a robust pipeline of prospects to

consistently deliver positive results.

● Forecasting Accuracy: Provide accurate monthly and quarterly performance

forecasts, maintaining a 10-20% margin of error from actual bookings.

● Collaboration with Customer Success and Development Teams: Work closely

with customer success and development teams to meet customer requirements

effectively.

● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to

identify market opportunities, work with large/medium customers and partners, and

create relevant sales playbooks and collaterals.

● Customer Engagement: Understand customer sales and marketing processes,

provide consultancy on best messaging programs, and evangelize company’s

solutions.

● Ensure the team is able to generate their own leads to meet assigned quotas.

What we need:

● Minimum 12+ years hands-on prior work experience with SaaS sales

● Prefer at least 6-8 years successfully running a sales organization (team)

● Willingness to work in US shift timing- 7pm- 4am IST.

● Love crushing goals and quotas

● Ability to live, eat and breathe data and insights. You should also be able to look at

Customer’s dashboard and make sense of what’s happening - which campaigns are

performing, who are their most responsive sales guys etc.

● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but

long-term planning, quick and agile execution which can be measured on a day-to-

day basis.

● Breathes Customers - Extremely customer centric and willingness to go that extra

mile to win a customer and more importantly woo them. This is their Core Value and

they want the DoS to exhibit it aplenty.

● Self-starter, motivated individual - who can work alone and create an impact

● Strong team player - Ability to work with cross geographical teams and in different

time zones.

Company Benefits:

● Attractive Salary: Enjoy a generous fixed compensation that recognizes your

expertise and leadership.

● Performance-based Incentives: Your contributions and achievements will be

rewarded through performance-based incentives, reflecting the value you bring to the

organization.

● Bonus Compensation: Standout performance may lead to additional bonuses

through the reward process, recognizing your exceptional contributions.

● Comprehensive Insurance Coverage: Group medical insurance for you, your

spouse, and two children, along with personal accidental insurance.

● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that

you are fairly rewarded for your commitment and dedication.

● Employee Wellness: Well-being of employees is at the forefront. Work in an

environment that promotes a healthy work-life balance, allowing you to excel in both

your professional and personal life.

● Experience of a lifetime:

○ The freedom and flexibility to handle your role in a way that’s right for you

○ Gain exposure to a dynamic and growing global business environment

○ Exposure to innovative and cutting-edge technology and tools 

○ Scope to showcase one’s analytical capabilities and make high impact

contributions to Business teams

Key responsibilities:

1. Execute tests on Jenkins, and fetch reports

2. Conduct feature demos in customer calls and execute the test cases

3. Perform root cause analysis by reviewing logs

4. Be well conversant with different types of automation testing tools and be responsible for onboarding future automation technologies like AI/DevOps and implement fit-for-purpose tools/technologies

Other requirements

1. Automation experience with Selenium

2. Experience in automation tools for mobile app automation

3. Experience working with source control tools (GIT, Gitlab, GitHub)

4. Ability to understand business requirements/ workflows and come up with automation scripts and implementations

5. Experience working in a fast-paced environment and working closely with the core engineering team

6. Experience working in an Agile environment and using tools such as Jira

7. Ability to write and maintain testing documentation on subjects including API functionality and software issue creation/resolution

8. Previous experience working with cloud providers like AWS or Azure.

9. Experience in functional testing, End-End testing, and regression testing

10. Experience in writing queries in SQL and PostgreSQL using joins for extracting and verifying data

11. Knowledge of STLC and various kinds of testing systems, integration, UAT, performance, and Accessibility testing

∙Develop new user-facing features using VueJS or other front end. 

∙Must be able to write organized, and performant code using VueJS/other FE, CSS and 

HTML that works on all modern browsers. 

∙Build reusable code and libraries for future use. 

∙Optimize application for maximum speed and scalability. 

∙Collaborate with other team members. 

∙Quick Learner 

∙Should be able to understand the business logic 

∙Responsible for end to end activities of development cycle 

∙Participate in sprint planning meeting and estimate the stories based on features 

∙Complete the tasks within the estimate and handover to QA 

∙Able to manage the priority changes and work accordingly 

∙Develop features with minimal guidance 

∙Adhere to the process and coding standards and guidelines. 

∙Developing back-end website applications (PHP-Laravel/Symphony or any 

Frameworks) 

∙Ensuring cross-platform optimization for mobile phones 

∙Maintain quality and ensure responsiveness of applications 

∙Test software to ensure responsiveness and efficiency 

∙Troubleshoot, debug and upgrade software 

Primary Skills : 

∙Expertise in VueJS(or any Front End

∙Experience in JIRA, Bitbucket,PHP(Symphony/Laravel Framework) 

∙HTML, CSS and skills essential to developing interactive web pages. 

∙Proficient understanding of cross-browser compatibility issues and ways to work 

around them. 

∙Responsive css knowledge. 

∙Good communication skills 

∙Attention to Details 

∙Analytical skill 

Secondary Skills : 

∙Knowledge in other frontend end framework

·        Qualification: bachelor’s or master’s degree in computer science, Engineering, or related field.

·        Proven 4+ years of experience in full stack development, including proficiency with React, Tailwind CSS, Python, and Flask.

·        Strong understanding of Graph QL concepts and hands-on experience with Ariadne or similar frameworks.

·        Familiarity with containerization using Docker for application deployment.

·        Demonstrated expertise in machine learning model integration, preferably using the Hugging Face framework.

·        Experience deploying machine learning models on cloud platforms such as Replicate and AWS is a strong plus.

·        Excellent problem-solving skills and a proactive attitude towards learning and adapting to new technologies.

·        Should have experience in Backend: Python, Flask Framework, Langchain ML Ops Framework, Ariadne Graph QL Framework, Docker. Frontend: React, Tailwind. ML Model Development – Hugging Face Model Training, ML Deployment onto Replicate or AWS

Hello,

Greetings for the day !!!

We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!

Position: Technical Support L3 - Exchange Server

Must Have Skills

Exchange Server, O365

Experience Level: 4+ Years

Required Skills

1. Knowledge of Exchange Management & troubleshooting.
2. Knowledge of Office 365 Management & troubleshooting.
3. Knowledge of Active Directory management & troubleshooting.
4. Knowledge of mail routing and client connectivity.
5. Knowledge of Back up configuration & troubleshooting.
6. Well versed with Windows event log & analysis.
7. Enthusiasm for learning new skills.
8. Good communication skills - both written and verbal.
9. Passion for providing exceptional service to customers.
10. Strong sense of ownership and accountability.
11. Strong work ethics.

Roles & Responsibility:

1. Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.
2. Advanced Knowledge of handling Office 365 issues.
3. Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.
4. Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.
5. Must have skills in deploying Exchange in a large enterprise environment.
6. Knowledge of Exchange Hardening.
7. Expert knowledge of mail flow and third-party smart host filtering.
8. Expert knowledge of Outlook and OWA configuration and troubleshooting.
9. Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
10. Advanced knowledge in a clustered environments (Windows Cluster / DAG).
11. Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
12. Good to have knowledge of Azure.

Employment Mode: Permanent Opportunity

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Pune - Hinjewadi Phase 2

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Bachelor's/master’s degree or equivalent experience in computer science
• Overall, 10-12 years of experience with at least 4 years of experience with Jitterbit Harmony platform and Jitterbit Cloud.
• Should have the experience to technically lead groom developers who might be geographically distributed
• Knowledge of Change & Incident Management process (JIRA etc.)

RESPONSIBILITIES:

• Responsible for end-to-end implementation of integration use case using Jitterbit platform.
• Coordinate with all the stakeholders for successful project execution.
• Responsible for requirement gathering, Integration strategy, design, implementation etc.
• Should have strong hands-on experience in designing, building, and deploying integration solution using Jitterbit harmony Platform.
• Should have developed enterprise services using REST based APIs, SOAP Web Services and use of different Jitterbit connectors (Salesforce, DB, JMS, File connector, Http/Https connectors, any TMS connector).
• Should have knowledge of Custom Jitterbit Plugins and Custom Connectors.
• Experience in Jitterbit implementations including security, logging, error handling, scalability and clustering.
• Strong experience in Jitterbit Script, XSLT and JavaScript.
• Install, configure and deploy solution using Jitterbit.
• Provide test support for bug fixes during all stages of test cycle.
• Provide support for deployment and post go-live.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing,
• Understand the requirements, create necessary documentation, give presentations to clients and get necessary approvals and create design doc for the release.
• Estimate the tasks and discuss with the clients on Risks/Issues.
• Working on the specific module independently and test the application. Code reviews suggest the team on best practices.
• Create necessary documentation, give presentations to clients and get necessary approvals.
• Broad knowledge of web standards relating to APIs (OAuth, SSL, CORS, JWT, etc.)

Software Development Manager

What You Will Need:

Role: Web Designer/ Developer
 
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
 
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
 
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
.