
Job description
Role: Business Analyst
Experience Level: 3+years
We are looking for a N2 Japanese Business Analyst bridges our Japanese clients and internal teams. Responsibilities include client needs, conducting business analyses and ensuring successful project delivery. The ideal candidate possesses N2-level Japanese, fluent English, background in business analysis, and 3+ years of relevant experience. This role offers opportunities to work with prestigious automotive brand and cutting-edge digital technologies.
ROLES AND RESPONSIBILITIES
- Client Communication: Act as the primary liaison between Japanese clients and internal
teams. Communicate effectively in Japanese (N2 level) and English to understand and translate
client requirements.
- Project Management: Collaborate with project managers, developers, and QA teams to ensure timely and successful delivery of projects. Monitor project progress and resolve any issues that arise.
- Requirement Gathering: Gather and document business and technical requirements from
stakeholders. Ensure all requirements are clearly understood and communicated to the
development team.
- Business Analysis: Conduct detailed business analysis to understand client needs, identify
gaps, and propose effective solutions.
DESIRED EXPERTISE/TECHNICAL EXPERTISE:
- JLPT N2 or higher certification is mandatory
- Fluent English (both written and oral) communication
- Bachelors degree in business administration, Information Technology, or a related field.
- Minimum 3-4 years of experience in business analysis (domain knowledge of Automotive will
be an added advantage)
- 3+ years of experience in business analysis, preferably in the automotive or digital solutions
industry
- Analytical Skills: Strong analytical and problem-solving skills. Ability to analyze complex
business processes and propose effective solutions.
- Communication Skills: Excellent written and verbal communication skills in both Japanese and
English. Ability to convey technical concepts to non-technical stakeholders.
- Technical Skills: Familiarity with digital technologies and automotive industry trends is a plus.
Proficiency in Microsoft Office Suite and Tools like Draw.IO, Confluence.

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Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.
*Your core areas of ownership would be - *
- Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
- Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
- Project manage the delivery
- Keep the NPS high
- Proactively identify bottlenecks in end-user experience and think of ways to resolve them
You have:
- Proven ability to engage with service side client professionals (department heads as well as CXOs)
- Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
- Masterful communication skills, both verbal and written
- Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
- Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference
*Brownie points for being: *
- A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
- A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.












