
Senior Software Engineer (L4 - Tech Lead)
Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Staff Software Engineer to lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day.
Who?
As a Staff, Software Engineer (L4 - Tech Lead) in the Account Security team, you will lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be sharing your technical expertise with other engineers and leading them through an accelerated learning process.
You are intrigued by the intersection of the cloud, telecommunications and security spaces, how to harness the power of SMS and voice to enable millions of consumers to securely sign up and sign in every day using the services from the global brands they trust. You enjoy the challenge of owning a mission critical service and engineering it to work reliably in any circumstance.
You are also passionate about collaborating with multiple R&D and product teams, crafting together microservices and APIs that developers around the world will demonstrate to deliver new applications. You have strong communication skills, and a belief that team output is more important than individual output.
Minimum Qualifications
- 7+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby, JavaScript or Go.
- 5+ years of experience working with modern agile product development teams of engineers, product managers and designers.
- 5+ years of Experience with SQL/NoSQL technology such as PostgreSQL, MySQL, DynamoDB understanding common use cases and performance pitfalls
- 2+ years of Experience dealing with event-driven architectures and message brokers such as RabbitMQ, KAFKA, ActiveMQ, etc and an in depth understanding of their use cases and pitfalls
- Versed in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment.
- Experienced in implementing prototypes and in practices and concepts such as MVP, A/B testing and feature toggles for rolling-out features to production.
- Strong communication skills: able to communicate effectively with technical and non technical partners
- Bachelor’s degree in computer science or equivalent professional experience.
- Passion for new technologies and proven capability in analysis and problem-solving.
- Strong troubleshooting and monitoring skills with practical experience in modern tools such as Kibana, Datadog, PagerDuty or related.
Preferred Qualification
- Experience with https://stackshare.io/twilio/verify-telephony">our stack
- Track record as a full-stack engineer
- Experience with AWS related technologies
- Background in telecommunications domain
- Background in security domain
What?
- BE AN OWNER: Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
- EMPOWER OTHERS: Provide a safe work environment that embraces failure as a way of learning and inspires our engineers to be inventive and motivated.
- NO SHENANIGANS: You always act in an honest, direct and transparent way and uphold our values.
- WEAR THE CUSTOMER’S SHOES: Besides technical excellence, always keep in mind what is the business problem we are trying to solve for our customers and how our decisions impact them.
- WRITE IT DOWN: Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
- RUTHLESSLY PRIORITIZE: Work in a fast paced environment. It is key for you to understand, document and define risks that drive and enhance the organization's ability to prioritize while advising the business of these priorities.
- BE BOLD: Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
- BE INCLUSIVE: Coach, mentor and inspire engineering teams by building and ensuring a safe and inclusive environment where all voices can be heard.
- DRAW THE OWL: Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
- DON’T SETTLE: Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.
Why?
Our developers build the leading Twilio Verify service used by millions of customers around the world. Every day we push the boundaries of web-scale service delivery, operating with utmost reliability the API services that secure the online presence of the biggest brands. We are passionate about crafting simple APIs that developers will love.
By joining us you will have the opportunity to work on the next generation of Twilio multi factor authentication and identity verification services with a team of forward-thinking and supportive professionals who will care about helping you on a successful career path. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio

Similar jobs
Job Description below :
Role: Java Developer
JOB REQUIREMENT
Location: Bangalore
Skills -
- DS Algorithms
- Oops Concept
- Java
- Spring
Job Brief-
- Understand product requirements and come up with solution approaches
- Build and enhance large scale domain centric applications
- Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines
Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL.
We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.
A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Required Skills:
- Exp. - 5 to 10 years.
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always first time right.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.
- 2.5+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Experience in AWS.
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 2+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.

What you will do?
Project Management
- Work with the product management team to create an engineering roadmap that aligns with the product roadmap.
- Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects.
- Plan, execute and deliver projects as per schedule, content, and quality metrics.
- Manage the day-to-day activities of the engineering team using Agile practices.
- Keep stakeholders continually updated on the progress of projects and operations.
- Track and report engineering health metrics (such as bugs by severity, production incidents etc.)
People Management
- Hire and mentor a team of engineers
- Manage learning and development, and performance of your team.
- Own, Conceptualize and Build a tech-focused team
Technical Work
- Core stakeholder to all technical design and architecture of team.
- Review code, test plans, and deployment plans.
- Focus and Strengthen all aspects of reliability
What we look for?
Must Haves
- Experience in telecom messaging software systems.
- Experience in distributed and scalable systems.
- Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress.
Good to Have
- Experience in telecom messaging software systems.
- Experience in distributed and scalable systems.
- Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress
- Experience with one of the major relational databases (MySQL, Oracle, Postgres) and NoSQL databases (Mongo DB, Cassandra, Dynamo DB or such)
- Expert object-oriented programming experience using Java
- Experience with Frontend technologies (React.js, Angular, JavaScript or Ruby-on-Rails)
- Experience in messaging protocol like MQTT and messaging middleware like ActiveMQ, RabbitMQ and/or Kafka
- Require experience and Strong understanding of entire Software Development Life Cycle (SDLC), Agile (Scrum), Software design/architecture process, CI/CD processes, unit testing & Test-Driven Development (TDD)
- Experience with web services (consuming or creating) with REST, MQTT, Web Sockets
- Experience with containerized environment Dockers, Rocket and Container orchestrator such as Kubernetes, Docker Swam, etc
- Experience managing Cloud infrastructure (resources and service) in AWS, Azure and/or GCP
- Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development
- Experience in reporting and analytics, queuing and real-time streaming systems
- Experience developing, maintaining, and innovating large scale, consumer facing web or mobile applications
- Git or similar distributed SCM tools experience
- Experience with open-source technologies (if no practical work experience w/ Big Data, or cutting-edge frontend technology, prototyping and/or researching the up and coming technology and solutions)
About the role:
We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.
Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform.
Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud
Responsibilities:
- Design, develop and maintain features, services, products that are part of ChakraHQ
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the ChakraHQ production environment by participating in an on-call rotation
Position Requirements:
- Bachelor's degree in Computer Science.
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Extensive experience in any one backend programming language - Java, NodeJS
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies


Immedieate joiners are preferred or those who cn join withn 15-20 days. - B.Tech in Computer Science from premier institute (IIT/NIT/IIIT)or equivalent work experience - 2 years’ experience developing Backend systems - Good understanding of algorithms and data structures - Knowledge of Cache, Queues, NoSQL & RDBMS(Mysql) - Proficiency in PHP/Python/Ruby/Java - Experience with MVC architectural pattern / framework like Django, ROR, Node.js - Experience of object-oriented programming / modular programming - Ability to multi-task, work with ambiguity and quickly re-prioritizing responsibilities - Experience with Agile software development - Knowledge of testing performance & stability using tools - Experience with either Github or GitLab, Confluence, & Jira
|
Professional experience required: Total experience: 2+ Years
Industry/Role experience: - 2+ years’ experience developing Backend systems - Experience with Agile software development
|
Behavioral Attributes: - Must have excellent communication skills - Must be the ability come up with innovative ideas and out-of-the-box solutions - Must be willing to challenge conventional methods to achieve exponential results |
• Work with product team to understand product vision and requirements
• Solve complex technical problems and perform the code reviews for junior team members.
• Produce deliverables at a consistently high rate and with consistently excellent quality
• Work with a team of engineering professionals to ensure the highest quality product delivery
As a member of our team, you will be responsible for insuring the successful launch of many product features.
Key responsibilities
• Work in a product based R&D team and collaborate with other teams to integrate.
• Write code that is of high quality and consistent with our coding standards
• Analyze highly complex business requirements, break the requirements to multiple applications; generate technical
specifications to design or redesign complex software components and applications
• Maintain best practices for development/code changes as needed
• Design and architect software applications
• Conducting code reviews and enforcing the quality standards
• Conducting the daily SCRUM meetings and removing the roadblocks
• Performance testing and tuning for scalability
• Develop quick proof of concepts to set the technical direction for rest of the team.
• Work with Devops and Automation team to develop automation strategy for your application.
Requirements
• Bachelor’s Degree (Masters preferred) in Computer Science or related field
• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices, Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services, MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github, JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Qualifications
• Passionate about technology and technical challenges of all types excite you
• Eagerness to learn and learn fast, enjoy working in a fast-paced environment
• Ability to develop detailed design and deliver a scalable implementation.
• Mentor developers in analysis, design, coding and unit testing techniques
• Motivated self-starter and team player; you inspire others to achieve great thing

Technical Competencies
- Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
- Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
- Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
- Core Java Language (Collections, Concurrency/Multithreading)
- JDBC concepts (connection pooling, statement, result set)
- Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
- Database optimization and profiling
- Core/JEE/Integration Design patterns/UML
- Should have experience in Unit Testing
- Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
- Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
- Ability to apply design patterns consistently and also accurate when building per design requirements
- Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
- Demonstrated problem solving, analytic and troubleshooting skills.
- Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.

