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Infra Architect- Storage & back up
Infra Architect- Storage & back up

Infra Architect- Storage & back up at Zenfra · Coimbatore, Bengaluru (Bangalore), Chennai · 7 - 20 years · ₹10L - ₹25L / yr · Profitable · Posted 1 Sep 2025

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Infra Architect- Storage & back up

Mirudula Varsha's profile picture
Posted by Mirudula Varsha
7 - 20 yrs
₹10L - ₹25L / yr
Coimbatore, Bengaluru (Bangalore), Chennai
Skills
Data migration

Role Overview:


We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.


Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.


Key Responsibilities:


Consulting & Strategy:

Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.

Design and recommend migration strategies and modernization roadmaps for storage and backup environments.

Develop reusable methodologies and frameworks tailored to customer needs.


ZENfra Enablement:

Translate customer requirements into actionable insights using the ZENfra platform.

Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.

Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.


Product Implementation & Support:

Lead or support ZENfra platform deployments across customer environments.

Ensure smooth onboarding, configuration, and integration of ZENfra components.

Manage customer support escalations, ensuring timely resolution and customer satisfaction.

Provide feedback to product teams to improve usability and performance.


Leadership & Delivery:

Lead and mentor a team of consultants and engineers across multiple customer engagements.

Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.

Ensure quality and consistency in deliverables across projects.


Customer Success:

Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.

Conduct workshops, training sessions, and executive briefings as needed.


Required Skills & Experience:

 

  • 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
  • Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
  • Strong leadership experience managing cross-functional teams and customer engagements.
  • Hands-on experience with product implementation and customer support management.
  • Excellent communication and stakeholder management skills.
  • Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
  • Ability to create structured reports, methodologies, and reusable assets.
  • Experience working with global customers and managing multiple priorities.

 



Preferred Qualifications:


Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).

Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.

Experience with automation and scripting (Python, PowerShell) is a plus.

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About Zenfra

Founded :
2018
Type :
Product
Size :
100-500
Stage :
Profitable

About

ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization

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Candid answers by the company

What does the company do?
What is the location preference of jobs?

ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization

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managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance


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  • Bring experience with broader AWS cloud migration programs beyond the database layer.


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  • Run effective Executive Business Reviews (EBRs) that build client confidence and demonstrate tangible value.

What We’re Looking For


You came up through the technical side — cloud engineering, data engineering, platform, or DevOps — and over time started solving problems beyond purely technical challenges. You now want a role that explicitly combines technical depth, service delivery, operations, and client leadership.

Specifically:

  • 8+ years of experience working in cloud and data environments, with meaningful experience in managed services or operational delivery.
  • Hands-on expertise in at least one major platform: Azure, AWS, GCP, Snowflake, or Databricks.
  • Ability to read infrastructure and diagnose issues at the code/configuration level, not just through dashboards.
  • Experience managing complex client relationships, including difficult or escalated conversations.
  • Practical working knowledge of ITIL (Incident, Problem, Change) and Agile methodologies.
  • Commercial exposure to SOW management, scope negotiation, and capacity planning.
  • Strong operational judgment developed through handling critical incidents and making decisions with incomplete information.
  • Strong communication, stakeholder management, and team leadership skills.

You don't need to have had "Service Delivery Manager" in your previous title. If your background is in senior data, cloud, platform, or DevOps engineering and you've also handled operations, governance, service delivery, and client-facing responsibilities, we'd like to hear from you.


What You’ll Get

  • Opportunity to work across industries, clients, and technologies.
  • Exposure to global businesses and complex technology environments.
  • Access to technical IP, frameworks, playbooks, and accelerators.
  • Exposure to a broad ecosystem of technologies.
  • Mentorship and support from experienced senior consultants and technical leaders.
  • Strong learning and development support, including certifications, training, hackathons, and mentoring.
  • Transparent career progression and structured performance reviews.
  • Opportunities to strengthen public speaking, consulting, and leadership skills.
  • Comprehensive health insurance.
  • Recognition, rewards, and long-term incentives.
  • A collaborative environment with regular team and social activities.


Interview Process

The interview process consists of four stages:

  1. Technical Online Screening – Baseline assessment of problem-solving and technical capabilities.
  2. Introductory & Cultural Assessment – Discussion around experience, career goals, and alignment.
  3. Technical Assessment – Detailed evaluation of technical competency by the technical panel.
  4. Final Round – Final assessment covering technical depth, leadership, and overall fit.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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