Infra Architect- Storage & back up at Zenfra · Coimbatore, Bengaluru (Bangalore), Chennai · 7 - 20 years · ₹10L - ₹25L / yr · Profitable · Posted 1 Sep 2025

Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.

About Zenfra
About
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
Candid answers by the company
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
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Backup Storage
Location - Banglore/Chennai
5 days WFO
Description: Storage, Backup and Cyber Resiliency SME
Location-Bangalore,chennai
Role Title: Storage, Backup and Cyber Resiliency SME / Lead Engineer
Role Summary: We are looking for a strong Storage, Backup and Cyber Resiliency SME with hands-on experience across on-premises, colocation, VMware, AWS, VMC on AWS, NetApp, Dell storage and enterprise backup environments. The candidate should be able to assess the current storage and backup landscape, reduce dependency on vendors, identify operational gaps, support cloud migration initiatives, and improve service transparency, resiliency, utilization, and cost optimization across hybrid infrastructure environments.
Key Responsibilities
- Assess and document the current storage, backup, cyber recovery, VMware, cloud and colocation footprint across APAC, EMEA and North America environments.
- Work closely with vendor teams, cloud teams, VMware teams, application teams and internal stakeholders to clarify ownership, map dependencies and resolve operational gaps.
- Manage storage administration activities including provisioning, capacity planning, utilization monitoring, performance review, allocation, expansion and day-to-day support.
- Support backup administration, restore operations, retention policy alignment, backup failure resolution and long-term retention requirements including seven- and ten-year compliance-driven retention.
- Support migration from legacy colo and VMware environments to AWS, VMC on AWS, EC2, FSx for ONTAP and future GCP environments where applicable.
- Implement and support cyber resiliency capabilities including immutable backups, cyber vaulting, clean-room recovery, isolated recovery environments, data scanning and RTO/RPO validation.
- Drive cost optimization by analyzing storage allocation, snapshot retention, backup utilization, infrastructure sizing and lower-cost platform alternatives.
- Contribute to automation using Terraform or similar infrastructure automation tools for repeatable provisioning, configuration and operational efficiency.
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
Position: Cloud Infrastructure & Migration SME/Tech Lead (L3) | Total IT Experience: 8-12 Years
Relevant Cloud Experience: 6+ Years
Job Summary:
We are seeking a highly experienced Cloud Infrastructure & Migration SME (L3) to design, implement, secure, and optimize enterprise-scale cloud and hybrid infrastructure environments. The candidate will serve as the primary SME responsible for cloud transformation, datacentre migration, infrastructure modernization, governance, security, and operational excellence across cloud and on-premises platforms.
The ideal candidate will possess deep expertise in Azure cloud technologies along with exposure to other public cloud platforms, cloud infrastructure, migration strategies, landing zone implementation, security frameworks, hybrid networking, disaster recovery, and automation. The role requires strong experience in assessing on-premises infrastructure and applications, planning migration and modernization initiatives, and delivering secure, scalable, resilient, and cost-effective cloud solutions across business-critical environments.
Key Responsibilities:
- Design, implement, and support secure, scalable, and highly available cloud and hybrid infrastructure environments, primarily focused on Microsoft Azure with exposure to AWS.
- Design and implement Landing Zones, cloud governance frameworks, management hierarchies, security controls, compliance standards, and operational guardrails.
- Lead enterprise storage transformation initiatives including Azure Storage services, data lifecycle management, and large-scale NAS-to-Blob/File Share migration programs.
- Lead cloud transformation and datacentre migration initiatives, including discovery, assessments, dependency mapping, migration planning, P2V, Virtual-to-Cloud and On-Premises-to-Cloud migrations, validation, cutover, and stabilization.
- Design and implement enterprise security and identity controls covering Microsoft Entra ID, Active Directory, identity governance, Zero Trust principles, security hardening, and compliance requirements.
- Design and support cloud networking, hybrid connectivity, network segmentation, private connectivity, DNS, routing, and secure access architectures.
- Build and manage cloud infrastructure platforms including compute, backup, disaster recovery, business continuity, high availability, and performance optimization to ensure operational resilience.
- Enable and support Azure database PaaS implementations, including migration readiness, Private Endpoint connectivity, security, and operational handover to database teams.
- Design, automate, and manage infrastructure using Infrastructure-as-Code (IaC), cloud automation, and DevOps best practices using Terraform, PowerShell, and Azure-native tooling.
- Implement monitoring, observability, alerting, capacity planning, and operational reporting capabilities to maintain infrastructure health, service reliability, and operational excellence.
- Provide L3 support, lead major incident resolution and RCAs, and drive continuous service improvement initiatives across cloud and infrastructure platforms.
- Collaborate with application, database, infrastructure, networking, security, and cloud teams to deliver reliable, secure, and cost-effective cloud solutions.
- Create and maintain architecture documentation, migration runbooks, standards, operational procedures, governance artefacts, and infrastructure readiness assessments.
Experience and Qualification Requirements
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
- 8-12 years of IT experience, including 6+ years of hands-on Cloud Infrastructure and Migration experience, primarily within Microsoft Azure environments.
- Proven experience leading cloud transformation, datacentre migration, infrastructure modernization, and cloud adoption programs across enterprise environments.
- Strong expertise in enterprise cloud and hybrid infrastructure, cloud architecture, Landing Zones, governance, security, networking, identity management, disaster recovery, and operational excellence.
- Experience performing application and infrastructure assessments, dependency mapping, workload rationalization, and migration planning for cloud transformation initiatives.
- Strong experience with Windows Server, Active Directory, Microsoft Entra ID, virtualization platforms, hybrid infrastructure, and cloud operations.
- Experience delivering P2V, Virtual-to-Cloud, and On-Premises-to-Cloud migrations, including migration validation, cutover planning, and operational stabilization.
- Hands-on experience with Infrastructure-as-Code (Terraform, Bicep, ARM Templates), cloud automation, and operational tooling.
- Experience supporting Azure SQL services, cloud storage platforms, hybrid connectivity, monitoring, backup, and resilience frameworks.
- Exposure to AWS or other public cloud platforms and hybrid/multi-cloud environments is desirable.
- Experience working within managed services, cloud operations, or large-scale transformation programs, with strong stakeholder management, troubleshooting, and technical leadership capabilities.
Required Skills & Certifications
- Microsoft Azure Administrator Associate (AZ-104) – Mandatory
- Microsoft Azure Solutions Architect Expert (AZ-305) - mandatory
- AWS Certified Solution Architect - Preferred
- HashiCorp Terraform Associate - Optional
Key Competencies
- Strong system integration, analytical and troubleshooting skills
- Ability to manage business-critical production environments
- Leadership and mentoring capability
- Excellent communication and stakeholder management skills
- Proactive approach toward automation and continuous improvement
Work/ Roaster Requirement:
- Willingness to work in UK / US aligned shifts based on project requirements.
- Participation in on-call support and major incident response activities.
- Ability to operate in a fast-paced managed services environment.
Ideal Candidate Profile
A hands-on Cloud Infrastructure & Migration SME with expertise in cloud transformation, datacentre migration, hybrid infrastructure, governance, security, and operational excellence. The ideal candidate combines deep cloud infrastructure knowledge with strong migration and modernization experience to deliver secure, resilient, and cost-effective enterprise cloud solutions.
- Lead technology and strategy engagements across multiple functional workstreams.
- Work on AAM/DMP, RT-CDP, offline data onboarding, analytics, and digital media campaigns.
- Understand client advertising platforms, technology architecture, business models, and digital marketing strategies.
- Gather and document business requirements, KPIs, functional requirements, and technical requirements.
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- Develop customized technical tagging and implementation strategies.
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Mandatory Skills
Role Overview
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The Architect owns thought leadership, reference architectures, solution accelerators, and selective engagement on high-impact deals.
Key Responsibilities
- Own, enhance & execute Byteridge’s technology strategy across priority areas (Cloud, Data, Gen AI, Modernization).
- Create and maintain enterprise-grade reference architectures, solution blueprints, PoCs and accelerators.
- Lead strategic discovery workshops and executive-level solutioning for priority opportunities.
- Partner with Content Marketing to translate technical POVs into blogs, whitepapers, decks, webinars, and sales narratives.
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- Build strong partnerships with Byteridge delivery teams to identify high-impact solutions and projects that can be leveraged as compelling capability showcases for existing customers and prospective clients.
- Work with Delivery Team Architects to influence delivery standards and architectural consistency across teams.
- Research market and industry trends across technologies, popular enterprise solutions, and buyer adoption patterns. Go deep into selected domains and verticals to continuously refine Byteridge’s technology strategy, solution approaches, and positioning.
- Act as a visible external voice through talks, webinars, and published content.
Ideal Profile
- 13–20 years of experience across technology architecture, solutioning, or technology consulting roles.
- Demonstrated ability to research and synthesize market trends, emerging technologies, and popular enterprise solutions.
- Experience developing deep expertise in specific domains or industry verticals and translating that into solution strategies.
- Strong background in modern software engineering, cloud platforms, data, AI, and enterprise systems.
- Proven track record of influencing client decisions and shaping solution direction, not just designing systems.
- Comfortable working at the intersection of technology, business strategy, marketing, and sales.
- Excellent communication skills with executive presence and the ability to articulate complex ideas clearly.
Success Metrics (KPIs)
- Quarterly technology and market POVs produced and adopted internally or externally.
- Creation and reuse of reference architectures, solution frameworks, and accelerators across deals.
- Number of high-impact delivery projects converted into capability showcases and sales assets.
- Influence on strategic opportunities, measured through deal quality, size, and AE feedback.
- Thought leadership visibility through blogs, webinars, talks, or industry participation.
- Internal adoption of architectural standards and solution approaches by delivery teams.
15+ years of IT Delivery and Technology Services experience.
15+ years managing large offshore delivery organizations.
Proven leadership of portfolios exceeding 200+ resources.
Financial Services or Banking experience is a MUST
Extensive technical experience in Data Engineering, Data Platforms, Data Brics.
Cloud Data Transformation Programs, Data Warehousing, Azure Data Platform and compliance experience
Microsoft Technical Consultant
Company Name
Savex Technologies Pvt. Ltd.
Mode of Working
Work Form Office
Days of Working
6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)
Responsibilities
Objective:
- Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
- This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.
Presales
✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks
✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks
✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.
✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.
Delivery
✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.
✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.
✓ Customize and integrate Microsoft tools to align with business requirements.
✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.
Support
✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.
✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.
✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.
✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.
Technical Skills
✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.
✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.
Migrations:
✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.
✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.
Skills Needed
Qualification:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
- Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Excellent verbal and written communication skills.
Other
- Willingness to travel occasionally for onsite client engagements.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational skills with attention to detail.
Interview process
1st Virtual Round
2nd Face to Face Round
Role Summary
Own the end-to-end Cloud & ITO practice engine—build and take platform/solution-led offers to market, drive rapid expansion across existing accounts, and run a scalable, profitable managed services model (CloudOps/InfraOps/DevSecOps/SRE). This role is accountable for GTM + delivery governance + margin with strong standards, automation, FinOps discipline, and measurable operational outcomes (availability, cost, cycle time, MTTR).
Key Responsibilities
Create & Take Offers to Market (Platform / Solutions-Led)
Build signature offers with clear outcomes, scope boundaries, and pricing/GM guardrails across Cloud Migration & Modernization, CloudOps/Managed Cloud Services, DevSecOps enablement & platform engineering, SRE/reliability engineering, FinOps from Day‑1, and hybrid/multicloud operating models.
Own assets that win: reference architectures, runbooks, proposal modules, ROI/TCO models, and demo/POV kits.
Lead platform-first positioning: “solution + operating model” with dashboards, governance, and measurable outcomes.
Rapid Expansion Across Existing Accounts (Land-and-Expand)
Create expansion plays inside current accounts: cloud cost optimization, reliability uplift, security hardening, DC exit, managed services takeovers, and automation of ops.
Partner with Sales to build account expansion blueprints and convert them via workshops/POVs.
Operate a consistent pipeline-to-expansion cadence: discovery → workshop/POV → scale program.
Managed Services Ownership (Cloud + Infra + Ops)
Stand up and scale Managed Cloud & Infrastructure Services: L2/L3 support model, ITIL-aligned processes, SLAs/OLAs, on-call, and incident/problem/change management.
Define a service catalog, runbooks, shift-left playbooks, and automation-first operations (ticket deflection, self-heal, IaC).
Establish governance: weekly ops reviews, monthly service reviews, and continual improvement plans (CIP).
Delivery Excellence & Profitability
Run a profitable model: utilization/pyramid health, delivery productivity, margin realization, leakage control, and change-order discipline.
Ensure operational compliance and audit readiness (security, access controls, change control).
Drive standardization and reuse of accelerators (IaC modules, golden pipelines, monitoring templates, hardening baselines).
Tool & Partner Ecosystem
Drive partner-led motions with hyperscalers and key platform providers; define co-sell plays and enablement.
Prevent tool sprawl: standardize toolchain and enforce engineering standards and controls across accounts.
Talent & Practice Build-out
Build/lead architects, CloudOps leads, SRE, DevSecOps, network/infra SMEs; define competency tracks and certifications.
Create a skills-to-demand plan and maintain a deployment-first model with bench-to-billable conversion discipline.
Areas of Expertise / Experience
Cloud architecture and engineering on AWS/Azure/GCP; hybrid and multicloud patterns
CloudOps/InfraOps managed services: ITSM, L2/L3 operations, SRE/observability, service governance
DevSecOps and platform engineering: CI/CD, IaC, environment automation, policy-as-code
FinOps: unit cost models, tagging standards, rightsizing, RI/SP governance, chargeback/showback
Security posture management: IAM patterns, CSPM, vulnerability management, change/access controls
Automation-first operations: self-healing, runbook automation, ticket deflection, reliability engineering
Success Metrics
Growth + expansion: bookings/pipeline, win-rate, and expansion penetration across existing accounts
Operational outcomes: SLA attainment, MTTR/incident reduction, change success rate, uptime/service reliability
Cost & efficiency: unit cost reduction, rightsizing savings, automation coverage, ticket deflection/shift-left
Profitability: GM at booking + realization, utilization, estimation variance/leakage control
Scalability: reuse of accelerators/IaC, certification progress, partner-sourced pipeline
Tool Expertise & Platforms (expected/preferred)
Cloud
AWS / Azure / GCP (architecture + operations)
IaC & Configuration
Terraform, CloudFormation/Bicep, Ansible
CI/CD & DevSecOps
GitHub/GitLab/Jenkins/Azure DevOps
SAST/DAST; secrets management
Observability/APM
Datadog, New Relic, Dynatrace, Prometheus/Grafana, ELK/Splunk
ITSM
ServiceNow (preferred), Jira Service Management
Security & Posture
CSPM (e.g., Prisma Cloud / Microsoft Defender for Cloud), policy-as-code, IAM patterns
FinOps
Tagging standards, dashboards, RI/SP governance; chargeback/showback
Experience
15–18+ years in cloud/infra/ITO leadership; 5+ years running managed services or practice portfolios.
Strong pursuit leadership across discovery → solution → estimate → SoW → delivery handoff; comfort owning GM guardrails.
Proven record of building repeatable offers and scaling operations with measurable outcomes.
Skills
cloud architecture and engineering
managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance
You'll own heterogeneous database migrations end to end for enterprise customers moving off Oracle and SQL Server onto PostgreSQL and Aurora PostgreSQL. That means running the AWS DMS and SCT toolchain, then doing the part the tools can't: rebuilding procedural business logic in PL/pgSQL when SCT flags a gap it can't close on its own. You ship the runbook, you run the cutover, you validate the result.
What you'll do?
- Lead end-to-end database migration initiatives, including assessment, planning, schema conversion, execution, and post-migration validation.
- Design, configure, and manage AWS DMS and SCT environments while ensuring migration quality, performance, and reliability.
- Author comprehensive migration runbooks that define execution procedures, validation checkpoints, rollback plans, and operational readiness activities.
- Perform database migration assessments, dependency analysis, compatibility reviews, and migration strategy recommendations.
- Collaborate with infrastructure, application, security, and platform teams to ensure successful migration outcomes.
- Drive migration testing activities, including functional validation, performance testing, failover testing, and production readiness reviews.
- Provide technical leadership and guidance to migration teams while ensuring adherence to AWS migration best practices and governance standards.
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What we're looking for?
- 8–12 years of professional experience in database architecture and migration delivery
- Hands-on expertise in AWS Database Migration Service (DMS) and AWS Schema Conversion Tool (SCT) for enterprise-scale database migrations
- Deep proficiency in Oracle, SQL Server, PostgreSQL, and Aurora PostgreSQL environments, including migration planning, execution, and optimization
- Proven background in delivering heterogeneous database migrations across on-premises, cloud, and AWS environments
- Knowledge of production database operations, including backup and restore strategies, parameter tuning, performance optimization, and failover testing
- Skills in authoring and executing migration runbooks, validation plans, cutover procedures, rollback strategies, and post-migration stabilization activities
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- Experience engaging directly with enterprise customers, architecture teams, and migration stakeholders to drive successful delivery outcomes
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You'll be preferred if you
- Have tuned production database performance, backup and restore strategy, and failover testing in high-stakes environments.
- Have led migration teams or mentored engineers through complex conversions.
- Bring experience with broader AWS cloud migration programs beyond the database layer.

What You’ll Do:
In the Platform (30–40% of your time)
- Review cloud and data architectures to identify gaps and risks.
- Lead technical triage on P1 incidents — be comfortable on bridge calls and know the right questions to ask.
- Stay hands-on with automation, scripting, and platform operations; you're not above writing the runbook yourself.
- Conduct FinOps reviews including cost anomaly analysis, licence audits, and resource right-sizing, bringing a technical and commercial lens.
- Stress-test transition readiness and define the gates before services move into BAU.
Running the Service (60% of your time)
- Own SLA performance and the RAID log across multiple client engagements.
- Lead sprint retrospectives and daily stand-ups with a strong understanding of Agile ways of working.
- Create executive service review packs that are crisp, data-driven, and actionable.
- Manage the Run / Change / Project boundary and protect BAU capacity from scope creep.
- Mentor and performance-manage a team of engineers, with a strong understanding of technical quality and delivery.
- Navigate commercial structures including fixed retainers, capacity tokens, and NTE caps.
With Clients
- Build trusted relationships with CXO and VP-level stakeholders through technical credibility.
- De-escalate challenging situations with empathy, clarity, and precision.
- Run effective Executive Business Reviews (EBRs) that build client confidence and demonstrate tangible value.
What We’re Looking For
You came up through the technical side — cloud engineering, data engineering, platform, or DevOps — and over time started solving problems beyond purely technical challenges. You now want a role that explicitly combines technical depth, service delivery, operations, and client leadership.
Specifically:
- 8+ years of experience working in cloud and data environments, with meaningful experience in managed services or operational delivery.
- Hands-on expertise in at least one major platform: Azure, AWS, GCP, Snowflake, or Databricks.
- Ability to read infrastructure and diagnose issues at the code/configuration level, not just through dashboards.
- Experience managing complex client relationships, including difficult or escalated conversations.
- Practical working knowledge of ITIL (Incident, Problem, Change) and Agile methodologies.
- Commercial exposure to SOW management, scope negotiation, and capacity planning.
- Strong operational judgment developed through handling critical incidents and making decisions with incomplete information.
- Strong communication, stakeholder management, and team leadership skills.
You don't need to have had "Service Delivery Manager" in your previous title. If your background is in senior data, cloud, platform, or DevOps engineering and you've also handled operations, governance, service delivery, and client-facing responsibilities, we'd like to hear from you.
What You’ll Get
- Opportunity to work across industries, clients, and technologies.
- Exposure to global businesses and complex technology environments.
- Access to technical IP, frameworks, playbooks, and accelerators.
- Exposure to a broad ecosystem of technologies.
- Mentorship and support from experienced senior consultants and technical leaders.
- Strong learning and development support, including certifications, training, hackathons, and mentoring.
- Transparent career progression and structured performance reviews.
- Opportunities to strengthen public speaking, consulting, and leadership skills.
- Comprehensive health insurance.
- Recognition, rewards, and long-term incentives.
- A collaborative environment with regular team and social activities.
Interview Process
The interview process consists of four stages:
- Technical Online Screening – Baseline assessment of problem-solving and technical capabilities.
- Introductory & Cultural Assessment – Discussion around experience, career goals, and alignment.
- Technical Assessment – Detailed evaluation of technical competency by the technical panel.
- Final Round – Final assessment covering technical depth, leadership, and overall fit.





