Industry Domain Lead – Retail/ CPG/ Insurance /Banking/ Automotive

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. 

Responsibilities:

 Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. 

 Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

 Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

 Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

 Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

 Identify areas for continuous improvement in BMS services and processes.

 Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Job Responsibilities

• Help develop an analytics platform that integrates insights from diverse data sources.
• Build, deploy, and test machine learning and classification models
• Train and retrain systems when necessary
• Design experiments, train and track performance of machine learning and AI models that meet specific business requirements
• ML and data labelling: Identify ways to gather and build training data with automated data labelling techniques and the creation of highly accurate training datasets.
• Automatic extraction of causal knowledge from diverse information sources such as databases, news, social media, videos and images etc.
• Develop customized machine learning solutions including data querying and knowledge extraction.
• Develop and implement approaches for extracting patterns and correlations from both internal and external data sources using time series machine learning models.
• Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors.
• Distil insights from complex data, communicating findings to technical and non-technical audiences.
• Develop, improve, or expand in-house computational pipelines, algorithms, models, and services used in crop product development.
• Constantly document and communicate results of research on data mining, analysis, and modelling approaches.
• 5+ years of experience working with NLP and ML technologies.
• Proven experience as a Machine Learning Engineer or similar role.
• Experience with NLP/ML frameworks and libraries       
• Proficient with Python scripting language
• Background in machine learning frameworks like TensorFlow, PyTorch, Scikit Learn, etc.
• Demonstrated experience developing and executing machine learning, deep learning, data mining and classification models. Conversant with the latest in NLP and NLU models including transformer architectures and in creating explainable AI
• Ability to communicate the advantages and disadvantages of choosing specific models to various stakeholders
• Proficient with relational databases and SQL. Ability to write efficient queries and optimize the storage and retrieval of data within the database. Experience with creating and working on APIs, Serverless architectures and Containers.
• Creative, innovative, and strategic thinking; willingness to be bold and take risks on new ideas.

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Mandatory Skills: AI : Artificial Intelligence .

Experience: 8-10 Years .

Product Operations Analyst

Company:

It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!

Job Description:

In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.

As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.

Requirements:

●     Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs

●     Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence

●      Working knowledge of Excel

●     High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions

●      Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

Experience: 1- 5 Years

Job Location: WFH

No. of Position: Multiple

Qualifications: Ph.D. Must have

Work Timings: 1:30 PM IST to 10:30 PM IST

Functional Area: Data Science

NextGen Invent is currently searching for Data Scientist. This role will directly report to the VP, Data Science in Data Science Practice. The person will work on data science use-cases for the enterprise and must have deep expertise in supervised and unsupervised machine learning, modeling and algorithms with a strong focus on delivering use-cases and solutions at speed and scale to solve business problems.

Job Responsibilities:

• Leverage AI/ML modeling and algorithms to deliver on use cases
• Build modeling solutions at speed and scale to solve business problems
• Develop data science solutions that can be tested and deployed in Agile delivery model
• Implement and scale-up high-availability models and algorithms for various business and corporate functions
• Investigate and create experimental prototypes that work on specific domains and verticals
• Analyze large, complex data sets to reveal underlying patterns, and trends
• Support and enhance existing models to ensure better performance
• Set up and conduct large-scale experiments to test hypotheses and delivery of models

Skills, Knowledge, Experience:

• Must have Ph.D. in an analytical or technical field (e.g. applied mathematics, computer science)
• Strong knowledge of statistical and machine learning methods
• Hands on experience on building models at speed and scale
• Ability to work in a collaborative, transparent style with cross-functional stakeholders across the organization to lead and deliver results
• Strong skills in oral and written communication
• Ability to lead a high-functioning team and develop and train people
• Must have programming experience in SQL, Python and R
• Experience conceiving, implementing and continually improving machine learning projects
• Strong familiarity with higher level trends in artificial intelligence and open-source platforms
• Experience working with AWS, Azure, or similar cloud platform
• Familiarity with visualization techniques and software
• Healthcare experience is a plus
• Experience in Kafka, Chatbot and blockchain is a plus.

• Be responsible for the research, design, development, and deployment of all products and platforms
• Proficient full stack web developer with experience in building large-scale applications.
• Ensure that the platform remains secure, scalable, sustainable.
• Set the bar for the quality of code, software engineering practices, communication skills, dealing with complexity and ambiguity.
• Hire all technical roles

Zycus is looking out for a seasoned Business Development/Inside Sales Executive, with business development experience of about 1-5 years. Candidate should have hands-on experience in generation of leads and new business opportunities.

Roles & Responsibilities:

• Manage customer accounts in a SaaS based technology company .
• White spacing activities on customer accounts along with persona mapping.
• Collaborate with Sales, TAM, CSM and Implementation/ Delivery teams.
• Create cross sell opportunities and providing support on customer marketing activities.
• Generating new business leads and opportunities
• Collaborating with Regional Sales Managers to accelerate influx of business opportunities in the assigned territory.
• Reaching out via phone/email/social media to connect with prospective customers.
• Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
• Staying up to date with the latest procurement industry trends & best practices
• Competitor analysis & positioning against them
• Delivering first-level Corporate Overview Presentations
• Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)
• Strategizing cross-functional campaigns to be conducted by BD & Marketing.

Skills & Experience Required

• Should have experience of 1-5 years in business development/inside sales in a software company
• Excellent verbal & written communication skills in English (Public Speaking background is preferable)
• Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)
• Strong, in-depth analytical skill
• Proficient in professional business conversational etiquette
• Account Mapping & Social Selling ability
• Networking & Team Management
• Educational Qualification: B.E./MBA from premium institutes

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
2. Join the Experts: Zycus has been consistently recognized by Gartner and  Forrester as a Leader in Strategic Sourcing and Source-to-Contract  Suites. Zycus has been recognized for its 'completeness of vision' and  'ability to execute' in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2021 (https://www.zycus.com/)
3. Become a Thought Leader: Play a critical role in taking the business to the next level and champion thought leadership in Cognitive Procurement with our Merlin AI Suite 
4. Get a Global Exposure: Work with our fortune 500 global customers.
5. Advance your career with us: We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore